Contact PayPal Corporate

they will not refund my money for an item that is not as described and broken . i have open a case and i have the buyers protection and they are not helping me. I said i will send it back when i get a return label and they told my NO you have to pay for the label. all i want is my money back it was a lot of money. They are no help and they are not in the US so you cant understand them.

I forgot my paypal password, I need to get in to my account

I ordered a rug on April 25 th and never received it. I paid $54.90 thru pay pal. Please credit my card.
Thanks

7/5/19 over paid on my account by $3,363.07 been trying to get a refund due to my error sending made many phone calls and as of today 7/18/19 no refund. I have tried 6 times talking with your customer service and nothing. Now being on a fixed income and now I have to make a overdraft loan to make my house payment THIS IS TOTALLY UNACCEPTABLE please RESPOND TO THIS

I ordered 2 items online and used PayPal Credit to pay for them. I only received one of the items, so I notified the seller and was told that they would issue a refund through PayPal. I saw no refund after 2 weeks, so I went through the dispute procedure on the PayPal web page. I attached all documentation of the purchase and the email from the seller that promised a refund. The seller sent another email saying they will no longer offer a refund because I opened a dispute case with PayPal. I sent this email to PayPal as well. A few days after that, PayPal sent me an email saying that they closed my dispute and I would have to pay for the item I never received.

I bought a shop air cooler on June 10th for 89.00 I haven’t receive it yet I text them no respond from them.

As a South African, I have been unable to receive any assistance with Paypal today, after more than 4 hours of phone calls, including International call from my phone.

All i want to do is follow up on why i havent received my refund of 599 USD, every number i have called including the number that is presented to me on the paypal website, which is 1-402-517-4519 as well as the numbers who have been given to me by your so called "account specialists" 1402-935-2080 1402-236-2173 I have spoken to multiple Paypal agents, who have ranged from utterly Rude, to kind and friendly, however none of them were able to assist me but all assured me that the next person they route me to can, but no one was able to.

I am sitting with a bill for international calls to paypal, and a refund that i still have not received, dispite paypal sending me confirmation emails of the refund.

Nobody at Paypal could help me apparently because they are in nebraska and can only help US and Canada citizens, my question then is why do you present me with that number then on my pay pal account.? and what is the correct number for South Africans to call?

Paypal gave wrong (old, deleted ) address to a seller when I made an eBay purchase. Item was immediately shipped to the wrong address. (I have made several other e bay purchases recently, so this is not due to inactivity on my part.) Plus, again, it's a deleted address. My paypal profile has ONE ADDRESS listed. Mine. After 45 minutes of interaction with 4 different PayPal reps (one robot, one online chat, two phone reps), I hear it is my problem to fix this by fighting the charge when it appears on my card. So : and I asked several times: how and why did this happen ? Will it happen again ? I never got any answer to that. So anytime I use PayPal my purchases might just be sent randomly to old addresses and arrive in hands of strangers?

I HAVE ISSUE WITH NEGATIVE AMOUNT IN MY PAYPAL THAT SHOULD NOT BE. I TRIED TO TALK TO 3 PEOPLE ABOUT THIS LAST NIGHT AND STILL NO RESOLUTION. I WAS CHARGED 2X FROM PURCHASE MADE ONLY ONCE. MY BANK FILED DISPUTE TO GET MY MONEY BACK WHICH I GOT BUT THEY SHOULD NOT HAVE MY ACCT NEGATIVE AT PAYPAL THIS IS WRONG. PLEASE HELP I KNOW ITS ONLY AROUND 24.00 BUT HEY THAT IS MY MONEY AND BS.

I spoke to Ryan 1299287 about inability to sent a payment. He was extremely condescending and unhelpful.
I understand security all too well. you are not allowing me to send a transaction to my daughter who I just sent money to 5 minutes ago.

you are going to lose a valued customer with this type of treatment.

Martin Yam
206-276-2998

wait on the phone close to 2 hr just to speak to someone

I ordered an item and paid for it through paypal, and the item that was sent to me was not what I ordered. I called paypal about this and was told they would open a complaint with this company. First they offered me 20 dollars, and I said no because it cost more than that. Then they came back and said i would get a refund if I was to send the item back and pay for shipping and handling. I told them no because I should not have to pay for that, because the company sent me the wrong item. Pay pal close the despute, and did not do any thing to help me get my money back. I was told so many lies by the different customer service individuals i spoke with at pay pal. So i am just stuck with this awful looking item, and no money back on it. Please try not to go through paypal for anything, they will always be for the different companies and not the customer, I rate this company 0 not 1-5.

Recently all my purchases are being held in "pending" claiming that the "merchant needs to complete the order". When I call the merchant, the merchant replies that they have already completed the order. So, where is the glitch that is preventing my purchases to be sent on to the my credit card bank on file? I would like to get this issue straighten out in order for my purchase transactions to be handled more timely and properly. I would like for things to return back to normal. Can you help correct this issue?

In Nov. EBay sold a photo for me. I have NEVER received money for the sale. In fact, my Wells Fargo bank account deducted $12.96 from my account on Jan. 21 and CHARGED me for PayPal. Are you people crazy??? You have consistently kept using the name of my late husband, Morton. He died 10 years ago. I have sent you numerous handwritten letters, death certificates, letters from my bank mgr. stating that the account is mine, Rhoda Peterson.., sadly there is NO Morton. Let's finish this once and for all. You owe ME money.

Hi,
I made a complaint about a misleading selling of a product from a company named Fame Street. Transaction date 10th Jan. 2019. After filling out the details of the complaint I was informed that I did not supply the information that I did. The reply address on the email was service@paypal.co.uk. When I phone I was told that This address does not receive emails. it seems that someone did not know what they were doing in giving this email address for reply. I have been given an automated name of Karen Simpson. The original claim number is PP-D-21364015.amount £59.94. transaction 85W6330M.

Dear Paypal,

I registered star now.com and could not upload the pictures so I phoned the number given on the site and got an O2 messaging answer, I left a message and no one got back to me, I also emailed them and got no reply to the date of writing this to you that is 13 days, also the site says that they give contact information which they don`t and all you get for your payment is a messaging box like this one but with no details of whom you are writing to; no name of any company that you can make contact with, .very misleading

Yours sincerely

James Lyons.

Sent: Saturday, January 19, 2019 at 6:09 PM
From: "service@paypal.co.uk" <service@paypal.co.uk>
To: "James Lyons" <homes4help@gmx.co.uk>
Subject: Your PayPal claim PP-D-21364015: request for additional information

Dear James Lyons,

We received the claim you opened for the following transaction:

Dispute Case ID: PP-D-21364015

Transaction Amount: £59.94 GBP

Dispute Amount: £59.94 GBP

Transaction ID: 85W63302M21221038

Transaction Date: 10 January 2019

If You Have Additional Information Please Send it to Us

Please provide the following documentation and any other relevant information to support your claim within 3 days. Without sufficient information we may not be able to resolve this dispute in your favour.

Please provide a description of how the product or service was defective or different than originally advertised.

Next Steps

If you have this information, you can send it to us via your PayPal account. To help protect your information, we don't accept files that are sent as email attachments.

To send us your information, go to the Resolution Centre. Then click the Case ID under Resolution Centre cases. Click Upload file under Case actions you can take, and then follow the instructions to upload the files.

Want to Cancel or View Your Claim Status?

If you would like to cancel or view the status of this claim, you can do so by visiting the Resolution Centre. Click the Case ID, and then click Cancel Case under Case actions you can take.

Yours sincerely,

I bought one firestick remote controlled by ebay I haven't received confirmation or tracking number by email.this is my only evidence from this purchase.

Date: 01/28/2019

Description: Withdrawal Bill Payment #009082 - PAYPAL *LAI YU HONG 2211 North First S San Jose CA

Withdrawal: $16.14

I had made a phone call to Paypal on Monday Jan 14/19 regarding a couple of e-mails I got. The first time I called I am not sure if the person could not hear me and they just hung up. The second person asked what they could help me with and I tried to explain and I was told, the exact words were "Fuck You" and they hung up on me. The third person apologized and listened to me but did not help me. All I am wanting to know is why my account is limited until I contact you and not one employee could help me. Can someone please contact me either my e-mail shygalgill@hotmail.com or by phone 780-646-2621. I would greatly appreciate that especially the way I was treated by the paypal staff.

I contacted PayPal via phone, when I received another request, online, to create a new password. It seems PayPal, especially, makes this request frequently, even more frequently than my online banking accounts. I was quite frustrated, because I needed to take care of something on PayPal and get back to the rest of my busy day. So I made the mistake of calling PayPal Customer Support (I requested a Call Back via the automated system), to find out why this is necessary so frequently, and if there was something I could do to stop getting these constant request. But I should have known better. Over the years PayPal Customer Support Services have declined. I get less support when I call and more incompetence. The people that I speak to are as frustrated as I am when I call; that is always the first indication that my issues will not be resolved satisfactorily. The service representative who contacted me on, 1/05/19, hung up in my face! There is no way it was an accident, or he would have called back; and he was as frustrated as I was at the time of the disconnect. This is the type of service rendered to your customers now. But the more options we get to make secure monetary transactions online the less popular your company becomes. Your company should remember that.

On 12/20/18 at 7:30am central time , I called paypal mastercard customer service and I spoke to a supervisor, named JT, I have an issue with this supervisor on how he treated me on the phone,he was very very rude and condescending in is tone. He was talking down to me , He would not let me talk, he kept repeating himself, he told me he was the highest supervisor in the call center that there was no one else I could speak to, he right away told me if I had an issue with him to contact the corporate office. At one point, he yelled at me and said, " your not listening to me"!! "I am trying to explain the process"!!, "we have not received your refund from Amazon"!; All he did was keep repeating himself, I finally had to hang up, this was probably the worse experience I had with paypal. The issue is: everytime I get a refund to my paypal cash mastercard from Amazon I always have to contact a supervisor from paypay mastercard to move the funds to my card, one time I waited almost a month and a half to get a refund posted to my paypal card fund were just sitting there, I had to contact paypal mastercard supervisor and they indicated that they are not sure what happened on their end but the refund went through just find from Amazon, the problem is on paypals end where my funds don't show up until they are manually refunded by a supervisor from the paypal cash mastercard dept. So JT, supervisor told me to hang up and call back if I wanted to speak to someone else so thats what I did. The second time I called a very nice and helpful representative named, Randy at the debit card department in Omaha assisted me, he told me " I see your refund of 169.99 but I need to email another department to move the funds to your card and this could take up to two hours". Mr. Randy was very very helpful and professional. Meanwhile JT, supervisor told me earlier that I did not receive the refund as of yet which was a lie and he also told me nothing could be done which was another lie. Mr. Randy, who is not even a supervisor, was able to take care of my refund issue and for him I am grateful to. Please look into JT's "out of line angry behavior" ; As I am very upset. I am requesting a follow-up email or letter explaining why this supervisor JT lied to me about Amazon issuing my refund and that there was nothing he could do and also why he was very rude and belittling by raising his voice at me "you are not listening" and talking over me. But yet Mr. Randy was able to help me with my refund? thank you, Paypay customer, Veronica Garza

On Nov 26-27 I attempted to pay a customer: multicolor770@gmail.com / battleground20019@gmail.com / Crystal Woods, 469-205-1425 $300.00
Paypal refused to allow the transaction to go through. I had to resort to paying with iTune cards. I have yet to receive a response from Crystal Woods and all emails have gone unanswered. It has now cost me $550. in late fees and shipping and no response from Crystal Woods.
I'm holding Pay Pal responsible for this transaction.

Paypal has blocked me from donations and purchases at "censored" first amendment free speech sites. Deep State Demonrat corporate b*st*rds.

I want you to pay me for each denial of free speech.

H*LY SH*T!!!!

When I buy something, my address is not populating on the seller's profile with my apartment number. I spent over 30 minutes on the telephone this morning with a man named "John" who I asked to move my apartment number from the 3rd line to the second because there are THREE shipments that I have not received. He kept repeating over and over again, that everything was good on his end. I attempted to change my address 4 times before I called, and the boxes holding address information would not allow me to change any characters at all. He kept insisting that I have an error message. OBVIOUSLY, I have not received three different shipments here. I did not receive Skinny Fit, CHICV or JCPenney. On the JCPenny, UPS sent an email and I noticed that my apartment number was missing from their shipping information which was automatically pulled from PayPal. This man here in customer service named "John" is a BULLY, who is LAZY and wanted to argue...….when its SO OBVIOUS what the issue is? This phone call occurred on 11/18/2018 at 11:55a and I am still on hold waiting for a supervisor.

My nephew sent me $2000 yesterday and I accepted it. However, it has been in pending status for 2 days and when I called Paypal I was put on hold 4 times and hung up on twice (after being told to stay on the line). I need my money asap for bills and moving. As I type this, I am still on hold. I don't know what to do.

I received money on 9/6 when I logged in it stated verification of ID, SS, and ADDRESS. I finish the process spoke with a rep he stated to me that my account will be in good standards. On 9/7 I called again to transfer the funds to my bank I was told I need to verify again. This was an inconvenience to my Family and I . My rent is due today the County Police is coming to our house if we don't make a rental payment. Paypal was great in my eyes until this happen .. I verified my bank and I still wasn't able to get my funds.... I was told I have to wait 5 business days..... That is TOTALLY WRONG WHAT YOU guys are doing to people and their families..... If it was fraud you would've known through the verification process...

If I can rate you guys today it will be 0. None of the customer rep's even attempt to help in this horrible situation..... Please help me to expedite the problem..... I called back now they saying I have to wait 24 hrs to access the account...BAD BUSINESS PAYPAL..... All I want is my funds sent to my account ending 8892.......please

I am your PayPal client until I stopped using your service. You keep sending to me a different Phone number whenever i order an item. Since then I was suspicious that my account have been hacked. For security reason I sop paying using me VISA debit card. I discovered that there was an instance that Im suppose to get a refund. My number is 09175048778 and a diferrent number keep on appearing in my file.

I purchased 3 bras from an ad I saw on Facebook. The bras were actually supposed to come from Choicest1.com but the charge on my credit card shows Storm Media Ltd. as the recipient of the money through PayPal. I placed the order on July 20. I was charged, but never received a confirmation number nor did I get a tracking number or an order number. I have no way of proving my purchase except by the charge on my credit card for $25.96. From all the things I have read about Storm Media Ltd. since I placed this order, they do this kind of scam on a regular basis and seem to get away with it.

My complaint is that I cannot get any assistance to sort out a problem - i have been left on hold for over an hour now and I just get lots of words telling me what I should be doing - but not addressing my problem. I just think that a public service like Paypal should be able to be contacted by phone - I AM FEELING VERY ANNOYED AND UPSET!

ANSWER YOUR FRIGGING PHONE

Still no answer from you.
Zero stars lit:
I. Was supposed to have been sent a contact to change telephone number.
II. Could not delete old debit card and insert new debit card number.
III. Impossible to change password. Mine didn't work somehow. No assistance in so doing.
IV. No response from you from last complaint note. Why lack of cooporation?
I have things in my cart I need to pay for.

Angrily,

Roger Allan Manlove
.

Here are details of email received from Ebay verifying my return. I never received the money, provided tracking, $362.48, original purchase 12-5-17

GS=CU1193 | Escalating claim to CS, I received an item that is not as described [#HK $US A22 ?01 ] SR# 1-142743195839

Hello Harold,

A pleasant day to you! I'm contacting you about the Women Real Large Raccoon Fur Collar Cuff Lined Hooded Coat Parkas Outwear Jacket (122798258961) and I appreciate your willingness to work with us regarding this matter. My name is Dereck your resolution partner. Rest assured that I'll get into this and resolve this fairly.
I appreciate you for bringing this matter to our attention and I understand you need assistance since you have already returned the item but they haven’t issued your refund yet.
I reviewed the transaction and I can see that the package was confirmed delivered to the seller on December 04, 2017 and in line with this, I have closed the case in your favor and you don’t have to do anything else from your end.
Please note that once we issue a refund, it will be credited to the funding source you used (credit card, debit card, or PayPal balance). You will be notified through your Resolution Center and eBay Messages once the funds have been credited. If you used a card or a bank account and did not pay with PayPal, you can contact your card/bank provider. It normally takes 3-5 business days for a refund to reflect on your account.

I hope this helps and thanks for choosing eBay as your online marketplace. If you need any assistance on your eBay transactions, please don't hesitate to contact us. We'll be more than happy to provide all the help you need.
Kind regards,

Dereck

eBay Customer Service

[THREAD ID: 1-142743195839]

eBay Document ID: 52216570007

eBay is committed to your privacy. Read our user agreement and privacy notice. Learn how to recognize fake (spoof) emails.

Copyright © 2017 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. eBay and the eBay logo are trademarks of eBay Inc., 2145 Hamilton Avenue, San Jose, CA 95125.

Ok twice in two weeks,

Had crap happen with pay pal, totally ruined my paris trip. Had to spend hours on the phone to my bank.
and again today it has happened again this time while spending time with my daughter who I have not seen in three years. instead of spending time with her I ended up waisting hours on the phone and no one answered, you are a rubbish bank!! Your customer service is poor, to be honest if I ever come face to face with any one of your upper UK US management team or VP or CEO at a business conference one of us will be spending a few months in hospital. Not only did you ruin my paris trip but you ruined my time with my daughter to, and that is unforgiveable.

you took £97 out of my bank account to pay a dating site that I don't even use. and one to 5 rating is Minus 1000. you are total shit...

I was checking the total price of an item on eBay. next thing I knew a purchase was made got PayPal receipt. PayPal could not match the receipt
number. was hold over 10 about my account. called it would be 2 hrs for a callback unacceptable.!

I feel I scammed by PayPal on eBay.
Purchased From:/NoteTammy Richard
Receipt ID:/Note5447-7577-7747-4953

Item Quantity Price Subtotal
112091243263
5 Ivory white crystal CANDELABRA Candle holder Wedding party table centerpiece 1 $128.00 USD $128.00 USD

Shipping & Handling:
(includes any seller handling fees) $0.00 USD
Shipping Insurance (not offered): --

Total: $128.00 USD
This charge will appear on your credit card statement as "PAYPAL *TAMMYRICHAR".
Payment sent to giftemart@yahoo.com

Business information

Business:
Tammy Richard
Contact E-Mail:
giftemart@yahoo.com
Shipping Information

Shipping Info: dIane spero
elf spero
130 golf village blvd.
jupiter, FL 33458
United States
Address status: Confirmed

Receipt Number: 5447-7577-7747-4953.
PayPal has no idea about this transaction. kept putting me on hold!

Paypal refunded a client who booked my holiday apartment then cancelled. This left me out of pocket by £400 as I had turned away another client because of the booking. I told TripAdvisor who I made the booking through I was not prepared to cancel the booking but the client applied for a refund and Paypal made the decision to fund despite my complaint and explanation. Paypal also told me they did not receive the money from the client and that it was TripAdvisor who made the refund but this is not the case. Paypal made the refund taking my money.

I want my money back from Paypal who had no right to make the decision in the clients favor. The client was telling lies by saying they booked in error but they did not, they tried to beat the system. I have an email from TripAdvisor who confirms this was PayPal's decision to make the refund. Please see file below from TripAdvisor.

I applied for Paypal credit in August 2016 and was approved for $3,250.00 I placed an order for $117.17 and payed in full in September by due date. I placed a second order for my daughters birthday through shop Paypal I found 2 items from Under Armor I chose the paypal credit button and completed my Paypal credit purchase. The purchase for $ 82.64 was approved and shipped to my daughter. I went on vacation for a week and returned to find that Paypal credit had then declined the credit payment and over drafted my account charging for each individual item this time.

$51.35 on 09/26 -$ 25.00 Overdraft fee. $31.29 on 09/26 - $25.00 Overdraft fee. $51.35 on 09/30 - $25.00 Overdraft fee. $31.29 on 09/30 - $25.00 Overdraft fee. The $82.64 purchase is now costing $182.64. Needless to say I am astonished by this practice used by Paypal.

Cannot get access to my Paypal account even though I have changed my password three times and emailed Paypal customer service two more times. The mobile app doesn't recognize my login and states there is a problem with my login details. Anyone else having this issue?

My account has been permanently limited without any prior warnings from PayPal. They have not told me that I violated a policy they just froze my money. PayPal offers a feature called send or receive money via friends or family. They froze my money because I used an option they provide. Makes no sense. How many times does paypal have to get sued over this practice? From what I have read paypal has lost in the court room over this very same practice. It's not a lot of money but I want my money. It is illegal to freeze my money just because you think you can. And for utilizing a feature that you provide? What kind of company is this?

Paypal put my account on limitation. I submitted the information they request, but they would not take off the limitation. When i trIed to cancel my account i am still getting the same problem. I will never get another account with paypal one this problem is fixed. They suck!

I don't see a reason to use Paypal in the future- had I charged directly on Visa I was guaranteed to charge back the money for a company in China that Im having trouble with. Pay pal said if I send the merchandise back they will help. I did NOT receive 1/2 the merchandise, I tried to explain to pay pal- I even forwarded them an email for the company from China that stated they will credit my charge card via pay pal for the merchandise NOT receive BUT pay pal is not doing anything about that. They said they can only charge back the ENTIRE amount I originally charged. Chinas disclosure says if NOT AS DESCRIBED they will send a returned postage paid envelope but when I tried to get one they refused so it would cost me 22.00 to send it back which I wont do since I already paid money for the wrong shipped items/missing items! Pay pal is not doing their part at all.

I bought items of clothing from a reputable company and used PayPal to pay them, no problem until the company send me a refund for said items, this showed on PayPal account that money was returned to them on 5th march. Despite three phone calls and several emails by myself PayPal customer support have openly lied telling me my bank has the money. It doesn't and now they say they do not have my refund even though my account shows they do. They have refused to honor my refund, ignored my email and calls argued with me and cause me to lose £44 I cannot afford to lose, their customer service is appalling and they are getting away with daylight robbery.

I was asked to go to Resolution Center to submit some required documents for account restoration, to prove my ID, provide Bank statement and prove of address. All these did I responded to them individually by providing all necessary documents.

Now Paypal limits my account because of that. If I have gone against any of their policy let them state it.

I understand PayPal’s need for holding funds for credit charge back purposes, however a review of my account history for the last months will reveal a very low chargeback rate as well as a very high customer-satisfaction rate. I feel that any reasonable person would conclude that holding my entire balance for 180 days is excessive and my be viewed by some as disciplinary or as already stated, an unnecessary abuse of power and perhaps even contrary to the laws of some states.

I have previously requested a review/appeal of my case which was denied with these words:

*** PAYPAL RESPONSE BELOW ***

We regret to inform you that we're initiating the closure of your PayPal account because of certain activity that took place relating to your account. This measure is necessary to protect us from potential financial losses.

Your right to appeal: We always perform a thorough investigation before deciding to initiate the closure of an account. However, we appreciate that from time to time misunderstandings can happen. If you wish, you can appeal our decision. Just get in touch with us and let us know. You can do so by logging in to your PayPal account at www.paypal.co.uk and clicking 'Contact Us' at the bottom of any PayPal page.

Your account balance during the account closure period:

This decision means we must oversee the appropriate movement of any money currently in your account. A gradual approach to account closure allows us to part ways, while considering any liabilities that may arise. Our aim is to review any valid buyer claims lodged against you. We must allow enough time for claims to be filed as these can take several months to be reported and resolved.

How will the process work? We'll hold any money currently in your account in accordance with section 2 below. We do this because it provides sufficient time for most claims, such as chargebacks, to be filed by other parties. These claims can result in financial loss. If your account balance is below zero, you'll have to settle the amount owing on your account to avoid further action.

Our first review at 30 days from the date of this email will calculate our exposure and we'll release any excess funds to you at that time for withdrawal. We'll communicate this to you at the time. This review can result in 3 different outcomes as detailed in sub-sections 2(1)-(3) below. We'll always communicate the outcome of our reviews to you.

We'll release your entire remaining balance to you for withdrawal. Please note that if you choose not to withdraw the money at that point we reserve the right to re-coup any money at the next review. We'll release a part of your remaining balance to you. If this is the case we'll inform you about how much money can be withdrawn. We'll then conduct another review 30 days later that will repeat the process detailed under section 2. We won't release any funds to you if we deem our exposure to be greater than or equal to your available balance.

Your account may be reviewed up to 5 times; at 30 day intervals until day 180 from the date of this email. If any money remains in your account at day 180 it will be made available for withdrawal at that point.

Accounts with a balance owing to PayPal:

If your account shows an amount owing to us, you must add funds to ensure that the balance returns to zero. Please note that we reserve the right to recover the amount by legal means. A copy of our User Agreement can be found by clicking 'Legal Agreements' at the bottom of any PayPal page. Our right to close your PayPal account, and the retention of funds, are covered in our User Agreement under sections 10.2 and 10.3. At PayPal, our primary concern is making sure that your money is secure. We do this by routinely reviewing some transactions. We’ve placed your withdrawal under review and this will last for up to 1 business day. If it passes our review, we’ll release it and the regular withdrawal timeframe will then take effect. If we can’t release it for any reason, we’ll contact you.

I simply cannot access my paypal account. It used to be so easy, now it's about impossible. I copy all the codes correctly and hit continue and all I get is a new set of codes. To hell with 100 words here, I'm just completely fed up and want to access my money, NOW. It's mine. Only crooks make my own money hard to verify. I tried plenty, now is your time or legal action.

I purchased a smart self balance scooter from eBay recently as a present for my 12 yr old son. The publicity about safety concerns made me get it checked. The trading standards have confirmed the following: The product listing and Plug power supply were examined and technical documentation I sent them and their findings are as follows: The product was supplied with a 2-pin plug which was not fitted with a fuse. It is a requirement of the Plugs and Sockets etc (Safety) Regulations 1994 that all plugs are a standard UK 3-pin plug which complies with BS1363 and must be fitted with a fuse which complies with BS1362. As a result, the plug supplied with your product is non-compliant and poses a risk of electric shock.

The power supply is not marked with the manufacturer’s name which is a requirement of the Electrical Equipment (Safety) Regulations 1994. As a result, the power supply is non-compliant. 20,000 hover boards which have been stopped at UK ports since October 2015, 88% have been found to be unsafe. The main issues are exploding batteries, fires and electric shock. Based on my experience of these products, and the other non-compliances identified, it is likely that the hover board itself will be non-compliant and may pose a safety risk. The ‘EC Declaration of Conformity’ supplied by the eBay trader is not a valid EC Declaration of Conformity because it is issued by a test house rather than the manufacturer. Only a manufacturer can issue an EC Declaration of Conformity. This document is a legal requirement before placing a product on the market within the EU.

The eBay trader has supplied technical documentation in relation to the EMC Directive and RoHS. While these do apply to the product, there are several other pieces of legislation which should apply, perhaps most importantly the Low Voltage Directive. No documents relating to the Low Voltage Directive have been supplied by the eBay trader. As such the technical documentation is currently inadequate.
Based on these observations, I can confirm that the product is non-compliant with relevant UK and EU product safety legislation. (Trading standards Thurrock Council)

On this basis I am requesting a full refund. Please respond upon receipt of this email. I have purchase confirmation and PayPal receipt as well as an email from sfrworld confirming the product is safe, has a Samsung battery and testing document. The battery is Chinese! The docs are not valid and the product is not safe! Please send me your email address I will send you all information and photographs.

On 12/27/2015 on opening my email, I discovered an invoice from e-Bay (# 76454784 FOR $345 + $12 postage and $8 taxes for an iPhone 5) charged by Paypal. The date on the invoice is 12/25/15 at 1:01 PM. Please investigate and tell me where this charge came from and how it can be cancelled. I have no active credit card with Paypal (Citibank....3440 has expired.)

I bought 83 trafficmonsoon adpacks through PayPal on 10/11/15 and my account have not been credited with them. I bought the adpacks because I saw PayPal at the bottom with their logo and new it was legit. After I got robbed, I called the PayPal customer complaint line to tell them they are support a scam business, but they said they have no control over how people use their service. It seems to me like a company like this should care more about how their services are used and look into refunds!

I was trying to help my wife get a refund on a PayPal cash card and it has turned out to be a nightmare that has lasted for weeks. It should not be impossible to get refunded the money. Each time when I call customer service or my wife calls the rep gives a different way to process the transaction which never works out. Is it possible that no one in your company knows the right way to do a refund. It is very alarming to me because I have a PayPal account with you and if you are as unorganized as you appear to me, I wonder if I should be doing business with you. There are so many different ways we were mislead that I can't list all my PayPal complaints here because of the space in this form. I would be nice if anyone if your company knew what the h*** you were talking about. A person should not have to talk to a supervisor to get something done. You need to do a little soul searching to improve your results when people try to do business with you. I hope you take this complaint serious and maybe you could have a dept that handles these problems and solve the problem when things don't go as they should and these issues wouldn't wind up being listed as a complaint. It would be a shame for you to loose business about things you are not aware of to correct before it messes up your bottom line.

I am sure I am wasting my time, but I have been very taken advantage of by you and one of your merchants. I was lied to by at least 5 of your customer service operators, and also was charged a fee of 30.00 by my bank due to one of your operators as well. So on top of me being out my 160.00 for the item in dispute, I also am out another 30.00 from my bank.....I bought a product from the merchant and when I got the product it had serious issues...the hair is so dry, and it is all tangled..Then when you try and brush it the hair starts coming out in huge chunks and the glue has got into the top of hair and it is coming apart ..This item is 100% not usable...I have not even cut the plastic line that you use to size it that lets you wear it..I have had other extensions and have the special detangler products/spray and that would not work....

At this point I tried to contact the merchant for weeks and had no response, then guess what? I pull up their site and there was a huge warning on it from a attorney or a attorneys general saying that the site was taken down for fraud and for selling counterfeit and fake items...My product was supposed to be real human hair, and was obviously not, it also was the wrong length from what I ordered. The longer ones cost more, I ordered a 21 inch one, and got one just a bit over 16inches. It was also said it was a real HALO, and it was fake...So now I call PayPal and file a complaint that was declined...so I call back and your operator tells me not to worry, I will get my money back, I just need to call my bank and they put the dispute in and when they call PayPal I will get the credit...So the bank charged a 30.00 stop payment fee and I guess they called you, but my claim was denied by the bank and they said, no I need to go through PayPal...so again I call and PayPal does another claim that was denied saying it was a authorized charge...

Hello, I never said it was unauthorized, I said it was damaged...so again I was denied and your wonderful operator tells me how sorry they are it will be refilled and was assured I would get my money back..nope denied again saying I altered the item from the original condition....All I did was spray a little detangaler mist on it to try and get the tangles out...So again I call and was told it should not have been denied and to appeal it...so did it again, and now denied for a 4th time...I have been lied to and was sold a fake item from your merchant who was closed down for fraud and still have not got my money back...I have used PayPal for years and done hundreds of dollars worth of transactions this is not right...you need to help me out and get something done...I have done nothing wrong and been dealing with this for over 2 months now...What are you going to do to help me?

I did not get my last 3 money orders using PayPal. I did not get the money but it's confirmed that PayPal did. I am a big time shopper on eBay and would like this resolved!

Bill Me Later helped me in making my payment while I was shopping online in eBay. I am grateful to Bill Me Later (current name PayPal) for giving me attractive discount coupons along with pay later option in eBay, when there was no credit left in my personal banking card. Bill Me Later offers consumers a line of revolving credit through Community Capital Bank, allows purchases to be made online without using a credit card and merchants includes Wale-Mart, eBay, Best Buy, Overstock.com, JetBlue Airways, Hotels.com and many other. If you are a online shopper, then Bill Me Later is the best party to help you out.

I hit the WITHDRAW BUTTON. To put money into my bank account. They stole 50$ from me and my fiancé. And now were over drafted probably gonna lose our place and my fiancé, has stress ulcers that are about to make her stomach tear open. They are killing my fiancé by putting this stress on her. We’re going so much farther in debt. Paypal STOLE from me!

Elite Business is the website I built for a client, and as part of the holistic service I provide I set up all the associated accounts, including one on PayPal. the client did not pay me for my work so I changed the passwords on the website, the hosting account and with the domain registrar. I forgot to change the password on the PayPal account until it was too late, due to the client’s repeated assurances that he would actually pay me. He is using the PayPal account, and the email address, which belongs to me. Fast Domain can confirm this if necessary.

This means that the client can receive money using an email address that belongs to me when he has no right to it at all. If he commits a crime using it I could end up in prison. For this reason it is imperative that it is removed from his PayPal account at once. When I contacted them to ask them to remove the email address or compel the client to remove it, they advised me to go to the police, who say it is a civil matter and will not help.

Please make PayPal remove the email address from his PayPal account or tell me how I can go about getting this done without recourse to a solicitor. Since the client has about five addresses, all of which have turned out to be fake, getting hold of him to serve papers on him for legal proceedings may well prove impossible and there’s no point in asking him to do it because he is a criminal.