Contact Chevron Corporate

You all made a big mistake signing an agreement wit the station at 830 Leong Dr Mountain View , CA.
The operator there is known on the H2 sites as the "Jackass of Mountain View.". He comes out and screams at you when you pull up behind the person fueling (H2) and tells you to move your vehicle (to a handicap spot) to wait. This is even though there are 10 other gasoline pumps, all empty. None of this is an issue except when the son of the operator comes over and swears at you and threatens to : Fuck you up next time I see you". Exact words. These are the people you are going into business with. This happened this morning (July 10, 2019) while I was fueling my H2 Fuel cell car. The rep from Itawawa saw the whole thing.
Is this the type people you want representing your business? The H2 fueling station is a separate entity run by Itawawa out of Japan. They already know of the issue sand sent that representative to sit there all day and keep this guy away from their customers.
I will avoid this place as ,much as I can. If i can't (limited fueling options for H2) and something happens, you all are responsible for his actions as you have been notified. Thank you for listening.

I was at the chevron next the the ray donuts on gravel springs 1955 Gravel Springs Rd
Dacula, GA 30519
United States
The merchant took my ID saw that it was vertical and not horizontal and said the by law i had to go get my horizontal ID to prove that i was 21 my Idea clearly states that it does not expire until 05/06/2025 and my Birthday is 05/06/1998 this person gave lies and horrible service and said that chevron is the only gas stations that does this. well if they do then than this is probably the worst gas station ever and has some of the most stupidest employees ever don’t even know their damn alcohol laws or even the their city laws within their gas station lies in. i deserve a damn explanation about this damn behavior i always go to chevron because of the variety of alcohol and i get hit with this foolery. this is unacceptable.

Chevron on Los Posas Rd., Camarillo;
I had my oil drained there and they over filled my Honda with oil. I told them my manufacturer said that would cause problems and they didn't care and now I have problems. I don't put on many miles do it took longer to happen and because it takes longer they think they are home free but it stinks. I also have a Buick and it calls for a long filter. Again they denied it and do I said to put in less oil and they would not and using the really small oil filter, they put in the manufacturers amount of oil. It is rotten. The mechanics ruin cars for the mechanics income. Would be nice if you hired American's. Most of them could not speak it or do but they talked in foreign to one another. How rude is that? Thanks for listening to me knowing full well that American's in America don't matter snymore. Something about being politically correct.

I have been when Chevron for over 20 years and cancelled my card and my travel club card over a $27.00 late charge. My bank shows payment being delivered on due date and Chevron shows receiving a day late. When I called about the charge there was nothing that could be done
and no concern about my request to cancel card. My feeling is Chevron does not value a loyal customer

My wife was bullied and threatened by the heavy dark haired man at Walport Chevron in Oregon Number 00091490.
Locals later told us they never go there because of his attitude toward women.
He told her to,never come back and stay away from his gas station. I am a contractor moving to area and Chevron,just list a large account.

Hi
I am a regular customer at 41 ave and main st in Vancouver , Bc
And today I was at pump 8 and mistakenly paid for pump 7 ( where somebody was already pumping gas) and at the cashier was a girl named PARUL which I often see her behaviours are pretty rude to customers and she started yelling at me and she even asked me not to come to that gas station anymore. I hope you respond to this fast.. thank you

I am African-American and I have discriminated. Every morning when I go to this place what's located on palm beach lakes and old Dixie in west palm beach Florida. Some dude named anja. Trying to sand me to prison. For what.. I don't know. Maybe it's because he's racist or maybe because I'm black and he works in the black community but today is May 6th and this do actually called the police on me for no reason I asked him do we need me to clean the park because it's so much dirt and trash around here he said no no no get away your black your Niger yeah dude that dude right there just need to get fired cuz he's being super super racist..

Chevron on Warm springs and Eastern ave in Henderson Nevada.
I was just there after dropping my husband at the airport. I wanted a Red Bull, the woman inside was extremely rude, told me that they close everyday at 6am for something. I asked if I could leave the money for my drink and she said “ We are closed” “ I just told you that” with a really nasty tone. I then told her maybe they needed a sign on the door and she yelled over me “GOODBYE”!!!
Never again will I go there.

2901 Saviers Road, Oxnard, CA 93036. Chevron #92991 Leticia

Stopped at my local chevron I was in desperate need of air for my tires. The worker by the name of leticia was gossiping when I Asked for the air to be turned on she rudely refused said I had to pay 75 cents . Never knew there was a policy refusing air for customers. No problem. Came back payed and asked if the air shut off would it be turned on once more . Said yes. As predicted it shut off. I went back in and asked for it to be turned on once more said ok .she did not turn it on because a man was standing beside me . I went back to have it turned on refused said she had already turned it on twice. Poor customer service . If the customer pays why are they refused service when it's paid for. Chevron should hire people that actually want to work not old people that are ready to retire and just want to gossip. This chevron worker was plain rude and racist. People like her make others not want to come back again.

The cashier at Chevron Gas Station located at Main and 41st Avenue Vancouver BC Canada was so rude and arrogant. I went to this gas station at 9:38 PM tonight on Dec 3rd 2018 to buy gas. I gave my mastercard to the cashier who was indian looking with a bad accent and asked me rudely "what do you want?" I said I am buying gas but he didn't take the card and instead let his co worker process my card for payment. We began to argue because I was upset and told him that he was so rude and customer should not be treated like that. He doesnt know what customer service is and should not be working in the gas station. I was not able to get his name and before I left he told me I am nothing to him. Is this the way to treat customers? I have been buying gas in this statiom for years and this was the first time that I was treated badly.

On Sep 30th 2018 at approximately 1200pm. I went to purchased a $25.00 gas at Chevron Store #175 and the employee that work there at that time was very rude to me. The employee name is Stephanie I gave her a $100.00 bill and the change was 75.00 which is correct. The complaint is she gave me a 5 dollars in one dollar coins. I asked her if she can give me the dollar bill instead of the coins. Her replied is come back after I finish pumping gas. So I did I went back inside to give her the 5 dollars in coins. She said she can't do that because I accept the coins in the beginning. Also, she said next time if I accept the change for what she gave me, I cannot change it anymore. With the word saying " Do you understand that" with the loud tone and attitude problem and she is not a friendly worker. Treating me like a child with the people in line too. I Don't have any problem what ever the changed was. But, don't be embarrassed me like that in front of other people in line. I have been going to this store for a long years and I am very satisfied with the chevron gas. I only trust Chevron gasoline in my car. Hope this will resolve this issue in the future. Treat your customer with respect. I know customer makes mistake too.

V/r,
Maria
cell # 619-972-2863

On Monday, October 1st around 1 PM , I stopped in at 1900 Burrard street Chevron pump station to fill up diesel for my 2015 Ram 1500 truck with licence plate 9474GW. I was not sure if it was correct pump and I cancel , person name Mr. Chand came out and ask him if this is diesel , he said yes, I re enter my credit card and approved for $50 however fill up to $30+, it was on pump # 2 , I had meeting to attend it was close by, I finished my meeting and started the truck unable to do so , after few try it did start, while I was travelling on Burrard street, I notice it was not a smooth ride, so I pull over, I decided to check the receipt , it sated I purchase gas instead of Diesel. I decide to drive back to pump station and ask for Mr. Chand, I was told by Mr. Manu that he finished his shift, I explained Mr. Manu what took place, he tried contacting Mr. Chand with no success. I ask Mr. Manu who is the owner and need his contact information, I was refused, I towed the truck to Carter Dodge where I purchased , most likely I will have truck back today.
I am looking for directions and answer why Mr.Chand told me that it is diesel when I cancelled first time due to I was not sure and trust Mr. Chand with his knowledge about the pumps. It appears to me that these are students works at the pump with very little knowledge of the product and how to handle in case any issue arise. It was extremely stressful day for me to deal mostly due to no help/assistance provided by the pump staff.

I am sure there will be cost associate to take gas out of tank flush out. I looking for directions what to do, before I explore my other options.

Thanks,

Ram Gopal Ohri

.

Visited Cheveron on Airline Dr. and Cleary in Metairie at 4:00 pm. Girl behind conter was screaming at a cab driver because she said he grabed change in a hurry. Everyone was aggravated because she was on the phone and not worried about customers. Then she went outside and was beating on cab window saying he had to leave parking lot or she woild call police. Ridiculous situation. Cab driver was in car about to leave anyway and had not said a word to her. I will never visit this station again.

This is about your station in Rosenberg Texas, 26026 SW freeway, rosenberg. The clerk does not care at all that the pumps have not been able to print a receipt for over a year. Yes over a YEAR! Along with uncaring clerks the entire place is dirty, tape has been over a crack in the front door forever. I am beginning to think that either Chevron does not care about customer service or the owner does not care. Either way I will find a new station to start going to and the station will not be a Chevron

5002 Ray Bon pump #3 jump start 0.06 before I received gas. San Antonio, Tx.

I entered the Chevron station off Hwy 75 in Cleveland, TN, last night around 7:50. They were mopping the bathrooms. I went into the women's bathroom, which was sopping wet and slimy. The women's bathroom door was propped wide open, and I feel that the cameras outside were able to view the stall I was in. I used the bathroom, and as I stood to pull up my pants, suddenly, I found myself slamming onto the floor on my left shoulder, and my head hit the floor.

I had slipped on the wet floor. I have a left leg prosthesis, and I can't feel when it is slipping or anything else about it. The floor was sopping wet, and my prosthesis began to slip without me realizing it, and I fell and hit the floor hard. My cries would have been heard outside,the door was propped wide open, but no one came to my aid. I struggled to get up in the wet floor, and when I came out, there were men who looked at me but said nothing. I said to the male cashier, "I fell in your wet floor."

He mocked me. I went on out, but immediately I came back in to rebuke him for his lack of concern, and he pointed at me and blamed me and was entirely rebellious, and he acted like it was all my fault. I only came into your store to use the bathroom, and Chevron employees had the situation so hazardous that I fell and bashed my body and my head against the floor. I'm 50 years old. All of the camera footage will prove what I've said, and since they had the women's bathroom door propped open, I feel my fall in the stall will also be recorded.

It wasn't my fault. I was innocent. But to be blamed and accused by a Chevron employee, when I was innocent, is beyond excusable. I came in on November 29, 2016. at approximately 7:15, and the clock read 7:56, when I got back into my vehicle. I was in Cleveland, TN, off of Hwy 75.

I went to Chevron to cash in a scratch ticket that was a winner for $10.00, the girl working punched in the wrong number into the lottery machine, and it said no winner, I asked the girl working if she could try again and she said they are not allowed, but the paper that printed from the machine had the number at the bottom of it, and she put in the wrong number, she was so rude, she didn't even want to help us after that.

I can't believe that a company like Chevron has managers like the ones at Erringer and Cochran in Simi Valley. Your disgusting Asst. Manager would sexually harass me and tell me that he really wanted to suck my bones! He's a disgusting animal! I tried to speak with the Manager and the District Manager. The Manager said that if I reported anything to human resources that they were just going to contact the DM. The Asst. Mgr. Said that Chevrons Attorneys are there to protect their Managers and for me to call my coward Lawyers. Really?! You're there to protect your sexual harassment.

Your Asst. Mgr. Also implied that Chevrons Lawyers were afraid to fire employs who harass. So what am I supposed to do? File a complaint with the Human Rights Commission for my 200.00 per week job? According to Sarah other employees have also threatened her with filing a complaint but instead mostly people just leave. Who was I supposed to go to if according to your Asst. Mgr. "They back up each other".

I told your Asst. Mgr. that I had spoken with a Lawyer. The Lawyer said it was a hostile work environment. From what I experienced a lot of three hostility was generated by the Store Manager because she loves gossip. In my personal life we had a murder in the family plus this hostility I went to speak with a Counselor. Your Asst. Mgr. Started harassing me about the Counseling situation. He told me I was crazy If you Lawyers have them use their skills to probe your so called Managers. Don't be afraid.

On October 6, 2016 at 3PM the day of Mathew Hurricane on Miami Florida, I was going away from Mathew driving to Penbroke Pines, I need to put,some gas in my car and I stop it at the chevron located at 167 street NE 6th avenue in North Miami Beach, like me many desperate people stop at the same station, to our surprise to find out the owner of this place have ripping off everyone with the price of the regular gas at $2.79 for a gallon.

People were complaining and this individual was laughing in our faces, he knew the desperation the we all having at the moment, because he knew the were not to many gas stations open in the area and we did not have other choices, the price of the gas at this time any other day were at $2.25 everywhere. I am going to send copy of this report to the Federal department of investigations to have them taking care this abuse. I need to seriously know that the Chevron gas corporation takes care of this serious matter. If you need prove I have the purchase receipt.

On Monday 919 2016 ads 5:30 p.m. my car was overheating. I stopped at the Chevron on Wellesley and Division Spokane Washington where are usually get gas and the person working there wouldn't help me get water. You have no water at a gas station and 1 gallon of antifreeze for 15 bucks? Let me say this again this is a service station sit your tendon won't give me water and you only have one gallon of antifreeze what the hell is that either close it down fire the son of a bitch to work there because it wasn't even busy.

You can bet and every single person I know and I do have a little cloud will not be going to any Chevron again so you better do something to make it better. No wonder India is buying all the gas, oh by the way since I couldn't getting water and I turned it off and I couldn't pull it off, should I see you for the new motor that you blew up in your parking lot?

I think it's wrong that employees are treated like slaves they don't get a break lunch anything. That is against the California labor laws these people get treated like crap with all the rude customers then they have to be nice and keep a smile how do you expect them to do then when they don't get a break breaks and lunches help to relax in a very stressful environment. I bet corporate gets breaks and lunches they shouldn't be called employees they should be called gas station slaves or you should hire robots. I hope this company gets sued I go to I 5 chevron in woodland ca the most and I have been to other chevron and I feel bad but that's what happens when corporations take over everything goes to crap.

I deliver for Pepsi went inside to tell the worker I have a delivery, he said no delivery too early to leave manager not here. I ask what time does he get her he said 6 and don't ask me too many questions it was 5:30. I said should I wait he said leave now get the f%#$ out of here, leave my store. I told him first of all you don't need to be so rude and second to respect me and what I am trying to do so I ask for his name he said Carlos, store 2538 Crenshaw, Los Angeles, CA. The Chevron corporate headquarters should be aware of how their employees are acting.

I am located in Birmingham, AL. Today (July 9, 2016) I went to the Chevron right down the road from the Riverchase Galleria on my 15 minute break, to basically spend the whole break arguing with the attendant because she wouldn't except my ID. She said my ID didn't look like me, so I offered 2 more forms of identification and still got denied. All I was trying to get were cigars, and I'm 21 years old. The ID was obviously me as well as the picture on my passport that I showed her. I will NEVER return to a Chevron. worse, most frustrating experience I've ever had.

I bought gas at the station located at 1st Ave S and 34th st in St Pete, fla. on Friday June 3rd, 2016. I asked the manager if he old help us out with jump start. He looked at me angrily and said "absolutely not! I'm not going to do something so stupid, because you'll sue me." I said "really?" He said "that's right. And if that car isn't off my property in 10 minutes, I'm gonna have it towed!" I find this approach to generating customer good will to be antithetical to good customer service!

On April 4, 2016 I brought gas at the chevron gas station Harvey, La . I had to take my car to a repair shop to have my car repair because bad gas I brought from your company I had too pay $2000.00 to replace my gas tank. plus had to rent a car and had to miss take off for 3 days Please email me.

After having my wallet stolen I was left using my MasterCard credit card and Visa Debit/credit card that I luckily had kept in my pocket. Here's the catch. The Chevron stations along I5 would not accept any of them and the staff seemed totally unaware of any other way of using the credit card than through the reader. No manual or semi manual back up procedures. No will or competence to help. Don't Chevron want to do business with tourists? Luckily we found a Mobile station right by the last Chevron. By then we were running on fumes. No problem accepting the MasterCard. Filled her up and are on our way again. Next time I will not even bother dealing with Chevron.

I stopped to purchase fuel and get a snack at a Chevron station. The station is located at interstate 15 exit 10. After fueling I went inside and bought my snack. When I returned to My car I found A mechanic from the shop outside looking over my 1995 Toyota 4-runner. He immediately began pointing out numerous items which he said needed to be replaced. He started with saying my front tires were "cupping" due to worn out shocks. He also said the left front axle boots were shinny and needed to be replaced immediately. He also said my sway bar bushings were metal on metal and that due to the worn shocks, the rubber bumpers were hitting the lower A-arm.

He told me he could get me in the shop right away and did not want me to become stranded on the road due to the problems. I was in a hurry and did not argue with him at the time, however I was stunned that this kind of unethical practice still existed these days. The tires were new and even after my return home to CA there is still no evidence of cupping. the reason the axle boots were shinny is due to the fact the entire axle was also new. He was absolutely wrong that the shocks were bad which was causing the rubber bumpers to rub the A-arm, and there was nothing wrong with the sway bar bushings. I am certain he targeted me due to vehicle age and would have made unnecessary repairs had i fallen for it.

My husband and I attended the Chevron located off 1051 N. Central expressway and were rudely turned away by Joe a company employee whom was very arrogant at telling us " chevron doesn't take ebt and that is why we should visit a grocery store instead". Since we have visited many stores before with the same payment method, I figured chevron would to. I have never had an isident with any chevron location.The employee didn't have to give us an attitude or add to our embarrassment as he did. I will not be visiting this store as long as he is attending it.

I went to a chevron gas station at 3:44pm, located at 4602 nw loop 410 san antonio tx 78229,the doors were locked with a sign that said went on restroom break. As I was standing by the door there was a trash can in front of one of the doors and it had bees all around it and a bee stung me. When the store opened, I told the cashier, that I was stung and maybe he should move the trash can further from the door. He just smirked and said "well there's bees everywhere".

I was shocked by his response, he showed no concern for the incident and did absolutely nothing not even apologize. I would just this company to know kind of employees they have working for them, I feel they need more training in regards to customer service, especially this employee. I simply just wanted him to move trash away from the door where people especially children walk by. I told him its good thing im not allergic to bees but it does hurt, he said "well I've never been stung before".

I feel he was basically telling me so what! Im really upset about this he was rude and cocky. I hope that chevron will take this seriously, I understand that its hard to control a bug problem, but im sure there is a wa y to minimize,the problem. This could have had a bad outcome in regards to my health.

On Saturday, 7:15am in the morning 1/23/16, my tire was low and I drove to a gas station I usually go to for gas and service. The gas station had been recently converted/bought by Chevron. The gas station is at the 2600 block of Main Street in Ventura. I went in, and like I have done a few times in the past 10 years, asked the manager to push the button for the air, and explained to him that I lived close to the gas station and had received gas and air at the station in the past. He told me he didn't have any buttons and "no tokens," and demanded I pay $1.50.

In getting change, I turned away, and yes, muttered something under my breath against your new ownership policies. I then left the store, and went to insert the quarters into the air machine. After I had inserted my money, and began filling my tire with air, your employee came outside the store, with his fists closed, taunting me, and coming toward me, demanding of me, "what you call me! What you call me!" And, "You respect me, you respect me now!" I told your employee that I do not respect anyone who goes out of their way to approach me with closed fists and threaten me. As I continued to put air in my tire, he tried to look into my car, or get into my car, but my dog started barking. He then made a motion to kick my car and thought better of it, then came toward me again.

Being a senior citizen, and bent over, with a sore back, I was receiving treatment for, I was having trouble finding the stem, etc., but no longer felt safe with your employee closing his fist and coming toward me again. I dropped the hose, and was about to go around the car to avoid your hostile employee, when he said to me, "We find your car, we find you, we find your family." I then hurried around to the other side of the car to avoid him, got in and drove to another gas station to fill my tire with air. Then I proceeded on to the Toyota Dealership to have the tire replaced. I have talked with Ventura police about your employee threats, and living so close to your gas station, and doing all my shopping in the area at several local businesses, I have complained to the police that I no longer feel safe, and fear being followed home by your employee, or some kind of retaliation, from him for showing him "no respect," as he demanded with closed fists, as well as implying bodily harm to me and my family by saying, "We find you..."

And, I do not feel it is fair for me, in an area I have lived in all my life, to have to travel around your gas station to avoid your employee. Further risk to me is the fact that your employee spoke only broken English, and acted in a way that clearly showed me he does not know rules and laws in America, nor understand the language and norms of Americans, nor know how to interact in a business manner with others. A paralegal, and medical professional, my next step will be to get a restraining order against your employee. And then I will be pursuing legal assistance on this matter. I will not desist with this, until I know I am again safe in my own community, where I have lived my entire life. Under the circumstances, I would like my name kept confidention from your employee, and judging by the date and time I have given you, retrieve the name of your employee, so I can begin the process of restraint.

Tried to pump gas, pump said problem with card, reentered then pump froze at vons club member, I hit cancel stop, and even tried hanging up nozel, then pick back up, still froze, went inside to tell employee who rudely snaps...you took too long, pump authorized, I told him pump froze, I didn't take, I go out and pick up nozel, press grade button, something didn't feel right, so I hung up nozel and hit cancel, nothing, then some other guy appears and tells me to start pumping, I said no, I cancelled, but pump wouldn't cancel, I hung up nozel again, then said pump won't cancel, I picked up nozel went to press button, he said it was cancelled.

I then pressed grade button and pump showed start pumping, I kept hanging up nozel pressing cancel, picked nozel back up till it finally did cancel transaction. I then went inside to get receipt, which I have done before, even tho I didn't pump, i.e., hit wrong grade. back inside guy says why do I want a receipt I didn't pump, I said I wanted receipt, he then appears to fiddle with buttons, then says no receipt, "NOT IN SESSION" I contact Chevron Corp via email and their response is as follows:

"...Thank you for taking the time to contact us regarding your visit to your local Chevron retailer located at 1575 E VALLEY PKWY in ESCONDIDO, CA. The company is always actively working to improve service levels and your feedback is invaluable. Chevron is committed to providing safe practices and excellent service to all our customers and when this is not afforded we are very disappointed. We would like to explain that an independent Chevron retailer doing business owns this station. As the property owner, the independent Retailer is responsible for resolving any issue occurring on the station’s premises. We have forwarded your comments to the station retailer. We know that as a business owner who values you as a customer, they will counsel their station management to ensure that your concern will be addressed accordingly. Thank you again for bringing this to our attention so that we can inform the proper station personnel. We sincerely value your patronage, and hope this incident will not keep you from visiting stations in our retail network in the future..."

this is a perfect example of PASSING THE BUCK and no regards for customer safety and only their concern for making a buck!

I went to a 24 hour chevron the door was locked so I rung the buzzer, the clerk came out to the window. I ask him if had coffee he said not hot I said ok do you have a microwave he said yes but I guess I have to make some. He went and put the coffee on and then stayed I have work to do, I don't open till 4:30am it was 4:01am. I ask if this was a 24hr.store but he kept saying I have work to do. He was rude about it. As a consumer I felt the service was very poor and it was no need for him to keep telling me about what work he had to do.customer service is part of his job. Cashier: Ben.

The chevron in question is [Three rivers chevron Monroe Washington] This is my go to fuel stop. Not so any more. I now drive 1/4 mile out of my way to get fuel at a union 76, because this chevrons pumps are always slower than malaises at 20 below 0 degrees. They do not clean or replace there filters, or the pumps are not up to the task at hand, Second the card readers are always malfunctioning and most of the time the printers do not work. Third I do not like to be asked if i want a car wash every time and press no, and then have wait for this machine to ask the next question about Safeway rewards points. Chevron needs to get it together or loose me as a customer. Please respond or i will be sending your cards back. Union 76 push card in 20 seconds latter pumping gas. there pumps out pump this chevron by 4 to 1.

Today May 18th I went at your gas station at 15710 SE McLaughlin Blvd, Milwaukie OR 97267, around 4pm. I was served by an employee who said his name was Jake, even so the name on his shirt was different. I asked to fuel up. He asked very arrogantly what kind of gas. I answered unleaded and that I also want a De Lux wash.

He took my card and after swapping it came back saying that somehow the wash charge didn't go through. And if I want I can either go inside and pay, or pay at the machine by the wash station. I was typing an email on my phone at that time and I told him just gas no wash. He turned and told the other attendant "what a dick" making sure I hear it.

I went inside the station and complained to a female attendant what happened and she answered "I'll talk to him" as it was no big deal. There was no manager on duty she told me. I don't think this is the image you want for your company. I know I won't if it for mine.

As long as this employee will be there, I'll avoid that station and any other Chevron stations for that matter. Never had this kind of experience before at any other gas station anywhere in the US. And I travel a lot.

On the morning of 04/27/15 I paid cash to fill up my vehicle at the Chevron station #167,6150 IH 10 W. Seguin, Tx. (STN 00303449) The advertised price for cash (reg.) was 2:19 a gl. When my receipt printed out, it stated 2:59 a gl. I went inside to ask the cashier if I was reading it correctly and she stated "yes, you must have pushed the button for mid-grade." I told her that I had not. She then had a man go outside to the pump and check it. he came back and said that it was fine. He showed a printed receipt from the same pump that looked nothing at all as the one I was printed out. The woman looked at me like I was trying to rob the store when I insisted that I had not pressed the button for mid-grade, but for regular. She said that I was mistaken. I thanked her for checking and left. The more I thought about it the angrier I got. It was a .40 per gl. difference. I get gas there often and I have been pumping my own gas for over 30yrs. now. I am positive that the pump somehow made the mistake. What is my recourse? I feel like I was the victim of false advertising or possible a mistake in the machine. Thank you.

I call the fuel oil chevron and ask to get 500 dollars of fuel.The person said very well, but latter another person recall me that he had seem something in my file 20 years ago He was still mad because I complain that the driver had put 20 dollars of fuel instead of 200 dollars.

Time of Event 4/1/2015 00:01:14 Employee Mark. There was an incident at the time above where I was refused service while being Polite and not under the influence. Furthermore felt threatened and mistreated when Mark chose to take away my alcohol only to put it back for me to buy as if it were it was a joke. He them proceeded to not card me for my alcohol. After purchasing the Alcoholic product, I noticed I forgot a tobacco product. Upon returning to the store I saw Mark on the phone so I calmy waited while he finished, I then noticed he was giving them my license plates, height and clothing colors. I was shocked that I was having the police called on me for what he alleged was harassment. The videos on the timestamps will prove this notion incorrect as no provocation was emanated. Mark stated to the 9/11 operator that I was threatening his daughter and harassing him. I had said nothing of the sort and did now know he had a daughter.

There are now false allegations on a police report. He did not get off the phone so I left the store. I feel as though I was the person harassed, I do not feel safe driving to the store I have been going to for the last 15 year(nearly everyday). This began on 3/27/15 while inside the store. Mark flung a sentimental family trinket of mine past another customers head across the entire store for that customer to "fetch". This is not before denying having it in his possession after being asked numerous times to return it. If this is the kind of performance and behavior the Chevron Corp. employs and harbors then I am prepared to picket from the street on this stores busiest days. I am furious about this level of disrespect. I have been a regular customer before this employee and I wish continue being one after him.

I have been a satisfied customer of Chevron for years. I continue to believe in the product and the quality of service in all of my dealings with your company. This just made me angry. At 2:32 March 27, 2015, I tried to purchase some regular gas from a Chevron Gas station using a Chevron credit card.. The location of the gas station was 10920 West Little York The sign very clearly stated that the gas price was $2.19 for cash or Chevron Cards. Upon putting in my credit car into the pump, it did not register that the correct amount of $2.19, but instead registered $2.49. Thinking that the pump must not have registered that I was using a Chevron Credit Card, I cancelled the transaction and started again. The same price reappeared. I then went inside the store and asked for the clerks handling the register if they could correct the number. "Ali" very rudely stated that that was only the cash price. Thinking that I read the sign wrong I went back outside to confirm that it did indeed state Chevron Cards was to be given the lower price.

I again went back into the store to confront the clerk and asked for him to correct it. He again angrily said that it was only for a cash customer. I asked to speak with the manager and he said the only way to complain was to phone the number outside that was supposedly located "somewhere" for any complaints. I could find no number outside, so I tried to use the number posted on my credit card. It connects me with the billing department and can only give me balances, place to make a payment, but nothing about fraudulent advertising or employees that continue to support this fraudulent act.

Upon finally reaching a customer service representative they connected me with the the fraud department and I waited on line for 30 minutes before finally leaving a message and hoping that someone might return my phone call. I am still waiting for that phone call. What you guys are doing is total fraud, and I want to see it corrected! I have taken pictures and names of the clerks that I want addressed. These employees indicate to me that they are only carrying out the instructions that the manager sets for them. However Ali is most outspoken and should never be behind a counter dealing with customers. He knows that he has been confronted with this before and he has developed a very poor customer attitude in a response to legitimate complaints.

KHOU TV station is doing specials on this kind of fraud that local area gas stations are committing. I never felt that something like this would happen to me. I hope that you look at this situation because as angry as your station made me feel yesterday it makes me want to make sure that this fraud stops. If I do not hear from you within the week I will give my pictures and recordings over to the station and that would bring some very unwanted publicity. Being the proud owner of my own business, I do not like to pull the threat card, but when I feel as personally mistreated as I was, something has to be done to make corrective changes.

On December 18, 2012 at 10:50am Tuesday morning. I walked into your Chevron Gas Station at location 23991 El Toro Rd. Laguna Hills CA. 92653 Store to make a purchase. When l appraoched the counter and gave the employee $10.00. She quickly began to examine it. The employee said it was counterfeit. I told her it came from a legitimate business. Also advised her to contact the Orange County Sheriff department. She refused and I departed the store. I filed this complaint because my money needs to be returned. Further more I resent being treated like a criminal,robbed and disrespected. To whom it my concern. I'm looking for a response to my complaint [ASAP].

I prepaid $50 for gas at the Zelda Road Gas station and only pumped $47. The young lady in the store said I would have the $3 credited to my account. This was 4 days ago. I go in this morning and the manager looks at me and laughs after I tell her the situation and says "Ha you lost your three dollars". This is rude and I lost my money. I'm very upset by this.

I purchased gas on 1-17-13 at 6954 W Main St, Houma, LA Filled up my car and 2 hours later making noise and not running properly, brought car straight to dealership, called me this morning with a sample in hand of BAD GAS!

This is going to cost be $1300.00 to fix I want this addressed. I contacted the store and of course manager could hardly speak english and was no help. This is a disgrace when you cannot trust a company like Chevron. I sure hope you make this right.

I use the chevron at 8405 w. 2700 s. magna utah store#00203179 (maybe not anymore) One pump I can't use because the fittings on the hose leaks,none of the pumps i've used will give receipt, I went to fill up sat the pump I was using was pumping very slow so I sat in my car I thought it would take about 20 gal. When i checked on it about 22 gal. I found it running over and onto the ground. The auto shut did not work. I reported to the clerk and asked to talk to mang. She said he would be in @ 5.Itold clerk gas needed cleaned up she said she couldn't leave counter.

I went home and called fire dept. they went over and cleaned it up. no one else called anybody or cleaned up the 2-3-4 gals of gas that was spilled. Do your stations have any standards. I would think there are laws.(that i think are being broken) the station is unsafe and now I have taken a loss. I have tried to contact the owner but he is not there when the clerk says he will be.

There is a Bar BQ establishment operating out of part of this store. It’s logo is on the front of your building and has a cartoon Pig dressed in sexual apparel with a tag line over it that says “Moanin’ for the Bone”. I spoke to the owner of the BBQ place and told him ai thought it was unnecessary that there were too many other options to market that sexuality. He told me people like it and that he didn’t care what I thought. I won’t patronize this or any Chevron station until it is altered or removed. If your company agrees with him, I’ll be glad to pass that along social media.

The employee working on Wed the 23rd between the hours of 11 am and 12 pm behind the counter. At the chevron on the cross streets of la cienega and cadallac. in los angeles A middle aged man of Indian decent let me purchase items. He gave me my change them let me proceed out the door. He the started yelling at me that I had falsely tricked him into taking a fake 5 dollar bill. I said . Sir I don’t know what your talking about, we exchanged tender. You gave me change and put it in your drawer. He yells I didn’t figure out it was fake til after. I said, sir the transaction is done. I don’t know anything about what your talking about. As I take a step he threatens to call the cops and have me arrested. I ask him how he knows its fake and he say he doesn’t know any better then I do if its fake.

I say then how do you know if I don’t know? He then again repeats that I’ve given him fake money and starts yelling about the police. This man truly started to scare me. He leaned over the counter and was yelling. I finally pulled out another five and gave it to him to subdue him from his anger towards me. I told him it was harassment since he asked me if I sucked cocks. ( He was vulgar) He said he would call the police for me. I soon realized this man was unsafe and I didn’t need to be near him. I told him I would be following up on this harassment and verbal abuse and his illegal back-transaction.

This man is truly scary and an employee I would never hire. I will never be returning back to chevron and its unfortunate because I fill my gas there everyday. But this situation has turned me off from your company, your employees and the way you handle business. This is not the first time I’ve received unwanted harassment from an employee but it will be the last. If I ever get asked if I suck cock from your employees I will be calling the police and pursuing a harassment lawsuit.

Dear Sir/Madam, I am a former Chevron expert employee based in Africa – Rwanda. I was assigned to Kigali for three years as a Country Accountant from 4th Sep 2006 to 31st May 2009. Before agreeing to go there, I was promised that my salary grade would move from PSG 17 which I acquired in the year 2000 to grade 19-20 due to new responsibilities given in a foreign country. This did not happen even though I continued serving diligently as a country accountant with a clerical grade and a very low salary and allowances since all these are dependent on the salary scale. I appealed to the management pay me the right salary but this did not happen until when the company was sold to Total Kenya and Chevron Rwanda Office was closed.

This meant that I went home with terminal benefits of a clerk and I was a country accountant for three years according to other records. When I tried to talk to Chevron management, they sent the same HR who had underpaid me to negotiate with me. He was offered a job in the US after the sale and enjoys all benefits which he ensured I did not get. He offered $3,000 as general gratuity out of $111,000 claim. He also claimed that I was recording him when he called me. We did not record him at all. why would he fear to be recorded if what he is communicating was in good faith? This was a clear way of avoiding responsibility and destructing justice by introducing funny side shows. Chevron management then cut communication lines with me and that is why I am trying to get any chance to have my case given attention because I shall never give up on this.

I worked for Chevron for sixteen good years and in that period I have won many awards and recognitions for my superior and diligent work. I really least expected to be treated this way. I therefore again appeal to the management review my case and pay me my rightful benefits to alleviate suffering and to ensure that justice is served.

I have used and been happy with the Chevron FleetCor card with our business for several years. It was easy to keep track of mileage with vehicles and never had any issues. Then, at the beginning of this year, came the Universal Master Card. Our options with this card were extremely unclear. The options for recording mileage were not programmed into the new card and after multiple calls to customer service and many reissued cards the issue was never resolved.

In finally speaking to a supervisor to see if the issue could be resolved in mid March, she proceeded to tell me that they work with much larger companies than ours, but were unable to meet our needs. She then abruptly told me that I need to go back to using the old FleetCor Card. On March 17, I called back, paid the small balance owed and requested to close the account. Since then, I have received two statements stating a balanced owed on an amount owed that was paid back on March 3.

I spoke with someone in there finance office, earlier this month, who claimed to have corrected the issue and permanently closed the account. I cannot do business with a financial institution with such limited service and pure customer service. It has been four months of headaches and frustrations.

On Friday February 11 @ approximately 4:00 p.m., I stopped at the Terrible Chevron station on 2718 E. Tropicana to purchase gas. Since the pumps had no place to use a credit card I entered the store and told the clerk that I would like to fill up on pump number 10 and left my credit card with her. I returned to the pump and after aprox. 30 to 45 seconds the pump was turned on and I started to pump the gas and proceeded to wash my windshield. When I returned to the nozzle, the pump has stopped at $20.00. When I went inside the Chevron, the clerk processed my credit card and handed me a slip to sign for $30.00.

When I informed her that I only received $20.00 worth of gas and not $30.00, she informed me that I used the wrong pump and that I should have used pump number 9 and that “”Someone else must have pumped my gas”” !!.

I informed her that I had specifically asked for pump number 10, Pump number 9 was already occupied when I got there, I would not sign the slip for something that I did not receive, She contacted her Manager at Chevron by phone who told her to go ahead and charge me the $30.00 anyway. She also phoned the police so that I could “file a police report that someone had stolen my gas”. (When the police showed up, they thought that was pretty funny!!) But they did proceed to talk to the clerk who admitted that I had only received the $20.00 worth. They also asked to speak to the Chevron manager who told them that regardless of whose mistake it was “it was their POLICY to charge as they did”.

The Chevron clerk was told by her manager to fill in an “incidence report” This report should clearly indicate that “I only received $20.00 worth of gas and not $ 30.00 as they have billed my Visa credit card”. I am sure that they have security cameras, and that should clearly indicated that I was parked in such a way as to gas up at pump number 10 and not number 9. This could also be verified by the police officers (unfortunately, I did not get their information).

My question is this: Yesterday (10-19-10)I put $10.00 of Regular at my regular Chevron Station (was on low, but no light was on at this point). Once finished, I started my car and it jumped (never happened before), but seemed fine so I jumped on the freeway and noticed that the $10.00 did not register on my gas gauge..I thought this was odd as $10.00 normally jumps to at least a little less than mid-way..then the next morning my light registered that my gas was low – so I put another $10.00 just to see if it would register on my gauge and IT DID !!