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Write for Us Amazon Complaints Continued... (Page 24)
1167+ reviews added so far. Upset? Call Amazon corporate: 206-266-1000
I have received four messages from Amazon advertising their products. these messages were received 14/6/2015 at 00.07am. 17/6/2015 at 00.08am.and 18/6/2015 at 01.02 am . I made a complaint about this unacceptable anti-social behaviour, or so I thought. I have received a further message today 23/6/2015 at 01.01. This problem needs immediate attention by Amazon. It is not so much the unwanted advertising but the times the messages are being sent, why in the middle of the night to disturb people who are asleep. This definitely not good business practice.
I used to work for Borders and I can tell you it was going down hill before Apple came out with the iPad and before Amazon came out with Kindle. There was a lot of theft from customers. At least three employees I knew of stole from the store while I worked there. One employee liked young girls so much so, some of the female staff changed their work hours to avoid him. When I mean young girls, I mean my former colleague talked about dating high school girls. He was in his early 30's and as creepy as they come. The general manager was indecisive to such an extreme she was replaced by another general manager who fired an employee who for the past 5 years would come up with every excuse in the book to come to work late or leave work early, or not come to work at all. The excuses were inappropriate.
Anytime a rep from Ann Arbor, the headquarters, would come over there was no discussion of how to make the store more efficient or the work environment safer for the workers. I was once told to engage in a conversation with a thief whether that person was carrying a weapon or not. The pervert of the store, I mentioned him earlier, chased after a robber before face planting right outside the store. He was trying to impress a group of teenagers. Another employee over another incident was physically threatened by a customer who yelled out: "I'll cut your pockets!" I left after I realized my life was worth more than a paperback.
I was given an Amazon Kindle fire for my birthday on 5/15/2015. Worked fine until 5/27 and then I couldn't get it to come on. I asked my daughter for the receipt and took it to the local Best Buy. The girl at customer desk acted like it was an inconvenience to wait on us. Snatched the receipt out of my hand and and started counting on her fingers then told me the 15 days was up. Informed me I would have to call Kindle. When asked if there was anybody that could help me she said Nope call Kindle the 15 days are up! Basically handed me the receipt and walked off. That's not the first time they have been rude! Last time I ever go thru the doors at any Best Buy. Will suggest that my family never buy me anything there either!
I have been happily ordering from Amazon, same items regularly every 1 -2 months, with no problems. Orders were sent by regular US Post to my post box. Last week my items did not arrive on schedule. I then received emails from Amazon saying "Shipping address is undeliverable - items have been returned to sender". I noticed that for the first time the order had been sent by FedEx, not US. I phoned Amazon customer service - what a joke! Spoke to 2 different agents who could not explain why a change had been made in the method of shipping. I asked to speak to a supervisor - there were none available.
Then I am told that.....the shipping department decides how an order will be sent. So I reply that US has worked perfectly for 2 years. Sorry, it is not possible to ask the shipping department to send an order by a specific carrier. But this is the same regular order that always arrived just fine. Oh Sorry, that can't be done. I then tell her that I will be forced to cancel all my regular subscription orders. I am told that she will send an email to somewhere telling someone that I am unhappy.
Then I am told that she will make an exception for me and will send my order by special delivery to my home. I explain that there is no home delivery, just post box. So I give her the address of the post office and she assures me that it will be delivered the next da. An hour later I get an email saying that I have been issued refunds for all the undeliverable items? So I am cancelling all orders with Amazon. There is no customer service from this company.
The listed and publicized date for the rate increase for Amazon Prime is April 17, 2014. Today when I attempted to sign up for Amazon Prime at the rate of $79 I was informed that signing up at this time would cost me $99. At this date it is the one(1) month free trial period that is pushing me beyond the April 17 deadline. When I offered to decline the one(1) month free trial period which would now make my signing up date before the publicized increase date of April 17. I was informed that I would still be billed the new not yet in effect rate of $99.
It is abundantly clear that the one(1) month free trial period in this case is designed to deliberately push anyone new signing up past the date of April 17th. when the increase is supposed to take effect. By this very shady maneuver it is in effect making the date of the increase actually March 17, 2014. I thought that Amazon was a much more reputable company with the integrity to stand behind it word and publicized dates.
I’ve purchased several downloads from Amazon. Here lately I went to sample a song and it automatically downloads as mpu (whatever that is). I called to report it, a complaint was submitted, that was about 2 wks ago and I still haven’t got a response. I went through checking all the songs I’ve downloaded and they are not complete. I called in 2 days in row concerning this problem. My account was reset, they gave the go ahead to re-download, i received a message saying they were sorry, there’s problems with processing my account. This was during and after the call with the rep. I don’t know about ordering anything else but I can say the last couple of times I’ve purchased the mp3 downloads there have been nothing but problems. I will be looking for another site t purchase my music from.
I bought a control panel from Universal Pneumatic & Electric Group – Amazon Marketplace Out of Atlanta Georgia and when i ordered it said 3-5 day delivery 10 days later i filed a complaint. I recieved a call from Universal telling me to remove my complaiont as its hurting his bussiness. I told him that i never usually complain but the delivery is not what was promised and he was hurting my bussiness and that shipping was Anazons problem not his.We responded to e-mails where he is calling me and he was stopping shipment of my order even thogh its paid for.
I recently sold a set of vhs tapes on amazon.com, the tapes were in great condition, I just made dvd copies of the tapes before I shipped them out and made sure they were rewound and the packaging was in great condition. I sent them out at a good price and within a week, I get an email saying that two of the tapes were not rewound and that they were jamed! The seller claimed that they were recieved that way. The seller is demanding a refund and shipping cost to return the tapes. What can a seller do as I don’t want to get a bad report.
I have also had buyers claim they never recieved the cd’s that I sent and I have started using tracking and if it is an expensive disc I request that the cd be signed for. I wonder if amazon.com tracks the deadbeat buyers that constantly do this? It seems strange to me that I have so many problems with buyers when I check my sales items and make sure they are good quality when I ship them and what can you do when they switch out their broken vhs tapes or say they didn’t receive items?
You can’t accuse the buyer of anything as you will get blacklisted and it sure seems funny to me that I have so many problems with buyers. Something is fishy here and I would like to know what can be done about it.
I applied for the Bank of America credit through Amazon because it held a big discount for purchases for a limited period. When it arrived I decided not to use it and cut it up and threw it away I contined to purchase all my christmas shopping thinking that I was paying with my usual debit card. Unknown to myself Amazon had placed it on the account as my default payment. I complained to the Financial Ombudsman and Amazon or Bank of America contacted me to see if things could be resolved. Incidentally, I did not receive the discount either and have been charged interest.
The lady on the phone was very clear about her side of the story and practically accused me of lying when I said I wasn’t aware that I was using the card when buying things. I asked her to put things in writing and she because very rude indeed. I wonder if anyone else has had this experience. Is outrageous. I have been a loyal 10 year customer of Amazon and spent a ton load of money in that time and am seriously considering not paying the bill just so as they’ll take me to court and I’ll be let people know exactly how they treat their customers.
Chefs Depot has been serving customers for over 30 years. Do you think that there are complaints from the general public about them? Sure and also about everything else on the planet. They are a good company and I have been buying from them a long time. I got shafted by Amazon, people search Amazon Complaints! Chef Vlad
1st time customer.purchased pedal tractor with gears today — add says goods over 25£ free delivery to Ireland — confirmed by Melanie at Amazon by phone prior to purchase.based on this info I promised this gift to my grandson. However delivery to Ireland was refused –no choice but to use UK address and pay delivery charge. Now faced with extra cost and hassle of getting the gift to Ireland. I feel cheated by this false promise of free delivery using the Amazon website and false advertisement. 1st and last time customer of this service.
Amazon charged illegally (or rather stole) my money on the first day of my credit card billing cycle for last month. Amazon was smart to do so because the victim I would only get a chance to know that my money has been stolen after one whole month when I receive my credit card bill. I ordered items from Amazon awhile back. However, I didn’t buy anything at Amazon.com anytime soon. It is weird for Amazon to start charging/stealing money from me, which is only special in that this day is the first day of my credit card billing cycle of for previous month! Some bad guys in Amazon intended/determined to steal.
after ordering an item from Amazon fri.15th Feb for £14.95 and been quoted £2.49 p&p and promised confirmation of order, which l didnt get, l check the order myself and see l have been charged £18.99 for a £14.95 item which is ludicrous. l’ve sent emails of complaints and spoken to a rep. from Amazon this morning who promised to email me back within 30mins – nothing!! what do you do now?
I received a book, the 17 day diet-Dr micheal rafael moreno without any amazon order No. or other info. required for returns. It was sold by:twentyfourseven-books,which is the reason I didn’t get free shipping. I couldn’t get a phone no. to call and discuss my problem with amazon. I am not going to order any thing from amazon.com anymore.
I’m hoping that someone may be able to assist me or at least look into this situation. I’m dealing with a bait and switch situation with Amazon.com and at this point I’m getting absolutely zero assistance from their own customer service. I purchased an expansion pack from Amazon. It was available from Amazon, not their “sellers, ” and they advertised it for $9.99 plus shipping. As of October 25th, my order had still not even been shipped. I contacted Amazon customer service, via e-mail, and was told that the product is not available through Amazon and that I would need to cancel my order and purchase it from one of the “Sellers” on the Amazon product page!
I have been hissing about this all day – I love finding this site. Amazon has suspended me from selling on their site. Just because my email was accidentally entered incorrectly because I had added an extra .net. –their form is too short to show the entire email at once –not their fault –and I’m just guessing that’s why- they won’t tell you why you are suspended or work with you to correct anything. The Gate keepers do an excellent job. Does any one else think the amazon smile is an erect circumsized male organ? Maybe it’s because I feel screwed. They are as bad as Walmart ruining local business. Boycott Amazon. How long will it be before they get this scrubbed? If you want to do business you need to bend over and grab your ankles.
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