Contact Gearbox Software Corporate

I pre purchased the game Borderlands the handsome collection for the Xbox one, understanding I could transfer all my saves from the Xbox 360 and continue playing on the new console. Upon release, all of the promised functions did not work, so I posted on their forum about it. I asked for well over an hour for information about being able to play it, if a fix was in the works, and I was met with silence.

Further to the silence, my posts began disappearing shortly after I typed them in, and the moderator doing the deleting was snide and extremely disrespectful. I got angry and returned the lacking respect, the next day I was banned from the forum with no warning or explanation until an administrator emailed me. The administrator allowed for no dialogue between us, giving me no information, and proceeded to block my email from the entire gearbox system.

So now I am left with a game that doesn't work, no ability to contact or get any information from Gearbox, and I'm out the money for the product. The real kicker is I've been a loyal fan and customer since the very beginning of the franchise. I love the game, I just can't play it, and I cannot abide the poor treatment from this company to a loyal customer who is now in the dark and out $70.