Contact Mitsubishi Corporate

I have some issues with Bow Mitsubishi in Calgary and would like you to share them with you.When i went to dealership nobody came and try to find out what i need until i went and asked a few questions.After i decided for 2018 RVR i went the following day to finish everything and it took them about 3 hours to finish the papers and still have to go again after 2 days get the car. I did feel some sale people didn't know much about the cars they have and its futures and needed to ask each other. When i got the car i went home and smelled like rubber burning from the car as it is new i said maybe that's why but to make sure called and left a message and emailed and after one week when i complained some tried to contact me.I was really shocked and didn't expect that from a dealership.Also i found scratch front bottom of car next to light and they didn't tell me anything about it and i know i should check my fault i trusted them I asked that the sale person who sold me the car not to contact me but he call me 2 times and i feel the communication in this place is horrible or they don't care about what you saying Also when contacted Mitsubishi Canada they asked me to contact the dealership to fix the problem not to let the dealership call me i never heard of this before
I will not let this go is not about anything but honesty and hold people accountable for what they doing

complained about it and i can't believe that a manger do all this and he should be a good example and picture for the company.Also there is scratch on the front of the car next to the light that nobody told me about and i know i should check but i trusted them as dealership and company like Mitsubishi will not do something like that to their customers but i think i was wrong and i learn it my lesson but i will make sure that everyone knows about what happened to me and will contact the main office in Japan if i have to.I will not go back there for service and will not recommend to anyone

Thanks
Imade

I received recall notice for my outlander car. There after I called on and scheduled appointment on 6/8/2019 at dealership center located at airport freeway Irving TX. This was a second recall as the same dealership failed fix the issues during first recall notice received sometimes in 2018. I called the dealership prior to going to make sure that parts are in stock and I was told there is no issue this time. After dropping of my car I received a phone call from service manager that they do not have parts in stock and hence pick up the car. I went to dealership and picked up my car and expresses my frustration as this happened second time with me. Service manager was rude and told me that if you want to complaint then go ahead and gave me phone wrong phone number to complaint and told me that do not come here as I do not need your business.
I never that company like Mitsubishi retains these types of people in the service who do not have manner to behave with customers.
Hope my recall issues will be resolved respectfully.

Sincerely

Hardevsinh Jadeja

I went to La Porte Mitsubishi on 5-30-2019 about my 2017 Mitsubishi Mirage G4 trunk not wanting to close. Service manager came out took my car to the back. Came back and told me my trunk was bent. The dealership manager and another mechanic started working on it bending the trunk lid they got it to shut and when I got home opened the trunk and the plastic part of the latch broke. They bent my trunk lid. The mechanic that was working on it said the latch was broke. My car has 46,000 miles and is still under factory warranty bumper to bumper. There is a recall on this car for airbag sensor. They have not notified me about this recall. It was in there shop and let the car go without fixing this recall. When I was video them working on the trunk lid the dealership manager asked me why I was videoing them I
told him why he said stop working on it and told me get your shit off my lot.

We brought a use 535i BMW Gt.The sunroof cover was messed up.We wanted it fix, they had us pay $1,000 for the repair we were told it will be ready on Monday.Well Monday came we heard nothing so my husband call them they said the part wasn't in yet it should be ready Thursday of cause Thursday came no one called us so my husband went to the dealership to talk to them they said it was at the BMW shop
Well I called the BMW shop they said they don't have the car there. So we are very unhappy if we don't get the car today. We want our money back we will go buy a car somewhere else.We will never buy a car from City Mitsubishi again. And I will be filing a complaint with BBC too.

I bought a ductless heat pump six years ago and it no longer works. I was happy with it until two weeks ago until the fan started to make noise. The installing electricians came out and said the Mr. Slim heat pump was no longer made and that they could not get into the fan blades to even clean them. ( They Quoted me $200 just to clean the fan blades)(to much but I was fine with that)They say they can not even use the outside unit since it can only be used with the Mr. Slim unit and it is no made. $4700 is to much to pay for unit that can not be fixed or replaced for six years use wouldn't you say. Or are the installers full of #@*!. Please respond

I purchased a Mitsubishi lancer at the Mitsubishi dealer in Victorville, ca on July 07, 2018. My plates expired on 09/2018 and still have not received my tags for my plates. The dealer in Victorville directed me to the Mitsubishi dealer in Costa Mesa since they are in charge of the dmv process. I've called them and spoke to Karen and they given me the run around for the past 2 1/2 months. They told me that the vehicle I bought had a lien on my vehicle. I've spoke to the manager also and she has done nothing to help me. I've even got stopped by police because of my plates and they stated that I need to fix the issue and that I would be given a warning. This has been the worst with the dealer in Costa Mesa. I am so upset that they cannot help me and all they do is give me the run around. I wish I was able to return it back and avoid this headache. Never will I purchase a vehicle with them.

I purchased my 2017 Outlander Sport ES on 12-4-17 from the Mitsubishi dealership at 431 Hospitality Lane, Myrtle Beach, SC 29579 During the purchasing process, I had requested numerous times that I wanted a car with a navigation system because I drive for my job. I was told numerous times that it has a navigation system. So I decided to purchase the car even though I did not really want to spend that much money but I did so just for the navigation system. When I returned home with my new car I discovered there was no navigation system. I called the dealer and they told me I needed to download an app onto my phone and it would work off that. I did so and still no navigation system. I returned to the dealership and was told that this model did not come with a navigation system. At that time I was told they would look for a car at the dealership that had a navigation system and switch it out for me. They said they would call me when they found one. I did not receive a call so a week later I called them and at that time I was told there were no available systems to switch out and they would talk to their manager and call me back. a week later I had not received a call so I called back and was given the run around again saying they are still trying to figure out what to do and they would call me back. When my survey came I gave a bad report and within 2 hours they had called me and told me I could either have a new system put in or purchase a new car. I told them I just wanted the new system with the navigation on it. They said they would call me back. Again no call, so I called them and they said to come in. I went in and spoke with Chris Thompson the sales manager and he said he would order a system for me and would call when it was in. Again no call so I called him and he said the weather was bad and could not get ahold of the company that would install it. and that he would call me. Again no call so I called him and he said that they ordered it and it came in but they do not know if they can install it because there is a special BAR that it needs to set on and they don't know if this car has that bar and he would call me and let me know. To this date, I have not heard from him and have tried to call but cannot reach him. I believe I have been scammed. I would not have purchased this car if I had known it did not have a navigation system in it. and the fact that no one returns my calls and gives me nothing but excuses is good reason for me to believe this. I would like this situation resolved asap. I am hoping that you may be able to help me. Please contact me at 440-610-7526 to let me know what you can do.

The recent television commercial for Mitsubishi Outlander is just absolutely annoying and irritating. It just makes me switch off. It would have to be one of the most annoying songs on television at the moment. It just makes me cringe and want to get up and walk out of the room. Its like a form of pathetic torture. What moron decided on that song for an advertising campaign? Its just plain annoying and stupid.

I have a broken rear glass in the lift up door of my new 3 months old Pajero QE Sport and I am told Mitsubishi have no spare glass in Australia and I need to wait 6-8 weeks for one to come from Japan. What sort of rubbish service is that?

I purchased a 2014 Kia Optima from Albany Mitsubishi in December 2015. I paid 2,000 dollars down payment and monthly payments of 547.00 a month. On 4/4/16 I returned the car because it was smoking from the tail pipe. They told me at Kia of Albany that it was a internal problem with the motor. The salesman at Albany Mitsubishi told me that there was a chance that they would not repair it, even though I have a 60,000 mile warranty. The car only had 24,000 mile when I purchased it. They told me they needed records of oil changes done by the owners before me before they can fix it. I just don't understand why I have to suffer the actions of others. I only had this car 3 and a half months. I believed the sale man when he told me I was getting a great deal, but come to find out I purchased a lemon. Only thing I want is for some one to PLEASE help me. I understand this is not a Mitsubishi but they do represent the Mitsubishi brand.

Driving on the freeway on 10-18-2015, my Eclipse, started to vibrate/shake, lost the ability to accelerate, check engine light came on, vehicle started to smoke (under the hood), while in the fast lane on the freeway, had to cross lines of traffic to pull the car off onto an off ramp. Took to mechanic, told of the issues hose broke, leaked into transmission/radiator. Took to Mitsubishi where I was told to by dealership (where I purchased the lemon and where my extended warranty was held). Mitsubishi told me that Ford warranty company would not cover anything to repair the vehicle.