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Write for Us Wendy's Complaints Continued... (Page 34)
1674+ reviews added so far. Upset? Call Wendy's corporate: 614-764-3100
I went to the Wendy’s in Plattsburgh new York at night. When I came through the drive thru I asked why it took so long and one of the girls said everybody was in the back with there boss Jackie watching a video on the laptop in the back. I decided to just leave because when I spoke to Jackie and asked her who her boss was she said Joe was the boss then Eric was the co manager. I asked her when they were in next and she said it didn’t matter because they allowed her to do what she wanted. I will never go to Wendy’s again as long as this stuff is allowed.
Five of us were picking up food at the Fairhaven, Massachusetts 02719 Wendy’s drive-up during our lunch break from work. Two of us had a coupon for the Very Berry Salad, full size. We ordered 3 full-size Very Berry salads, 2 Chicken Asiago sandwiches and a Value meal crispy chicken sandwich. One friend and I each had a coupon printed off of each of our computers in our separate homes from emails received from Wendy’s. The NEW manager only allowed us to use 1 coupon. Before this visit, we had been able to each use our own coupons. This was disappointing enough so as to turn us off going to Wendy’s again.
I tend to eat breakfast on my way to work and am limited to McDonalds because I start work at 6 am. Local Wendy’s don’t open until 6 so that eliminated them and not a burger king in the area also eliminated them. Well anyway I keep hearing the Wendy’s commercial about their fresh buttermilk bisquits made fresh all morning long. Well on my break at 9 am I decided I would go out of my way to get one of these fresh bisquits. I go to the drive through window order 2 bisquit and am told that they are out of biscuits. The Wendy’s commercial got me their its a shame the store couldn’t handle it cause now I won’t be going there at any time regardless of how tempting the commercial sounds.
I am a fan of wendy’s and I think that the 99 cent chicken sandwich is the best deal in town. Except at 308 west brandon blvd brandon Florida. There chicken sanwich is like no other wendy’s in the tampa bay area. not even the same chicken ! you can squeeze the grease out of it looks like a fish sandwich from mcdonalds. It was square and greasy, better yet it tasted really nasty. I tell everyone about how great there 99 cent menu is and what a deal the crispy chicken is, and i will be sure to let them know about the brandon wendys as well.
the wendys i work for in atlanta, ga is a very successful wendys however, the workers are treated very poorly. the manager called us “clowns” and talks to us like were children. she wants everything to be perfect AT ANY COST. for me personally, she doesnt even say hi or bye. i use to come to work with a positive attitude, but recently got tired of it. the only time she says something to me, is if its negative…im always doing something wrong. i am not the only employee that feels this way. the manager puts on a front to the district manager like she treats us like a family, but in reality she treats us worse then the customers. i want to transfer, but she is the general manager and i dont think she will even accept the transfer. i dont know what to do.
her name is camille. and she works at the wendys on long hollow pk in goodlettsville tn 37072 and she is so rude and not friendly at all, the last time i was in there i kinda looked over it thinking she may just be having a bad day. and today a old man ask about that new salad you selling and he told her that the price should be lower since it was a new item and she just got smart. and she just stood there and acting like she was impatient while i was deciding what to order. i asked her how a ceasear roll up thing tasted and she said she didnt know she hasnt ever tried it, just another one of her unpleasant answers.
I went to Wendy’s in Nitro, WV on 5/14/2011 at about 9PM and was amazed at the arrogant attitude of the manager that was on duty. She not only talks down to the employees, but when I ask to speak to her she totally ignored me. I was waiting for my order to be completed and the register clerk was standing there waiting also, the manager looked at the girl and said, “Can you find something to do besides stand there and stare at me.”, the employee said “Oh, I’m sorry” and walked over to restock napkins and straws. Now, my sandwich is ready and the manager lays it where normally, the girl that she ran away, would give it to me and there was no one there.
When I said to her “Since you rudely sent the other girl away, can you hand me my sandwich?” I was ignored. I raised my voice and said “Hey” and i was ignored again. Another boy came around the corner and I told him that i wanted to speak to her, he said something to her, which i could not hear, but she wouldn’t look up. He finally handed me my sandwich.
1845 Wendy’s in capitol and aborn.the manager are really irresponsible.they dont treat good with the customers.the manager dollores she all the time talking with the employees even there is a customer she not talk to the customer properly.and she all the time eating fries and nuggets when she goes to the back freezer she pick up 1 nugget and eating overthere.and make the frosty and eating in the back .some time she charge for 1 sandwich with his family memeber and she gave to them a lot of food free.she eating a lot of food in working time.sometime she didnt enter the item on the computer and that dollars she put in own pocket.i dont know why u guys make like that people manager or superviser. im surprised
While eating in Wendy’s the music being played had foul words in it. It kept repeating play that f–king song. I went to the manager and she stated there was nothing she could do that it came from Corporate. As my husband and I left, the manager and staff was looking at us and laughing. This occurred at Wendy’s on Broad Avenue, Rockingham, NC 28379. We do not use foul language and we will not be back. There were children in the dining room at that time also.
On 5-13-2011, I ordered food through the drive thru of 3801 West Broward Boulevard 33312. I placed my order of four (5) piece and three value fries. I make the payment to the 1st window and was told to proceed to the second window. I pulled up to second window where the lady passed by order in less than 2 minutes. However, I checked the bag to make sure the order was correct and I notice there was only three nuggets dipping sauce(3 bbq’s). I simply ask the lady at the window if I can have a honey mustard sauce. She looked at me as though I’d said something strange.
I repeated the request to ensure she heard me. She replied in a horrible attitude “You already got yo number of sauce you need”. I replied, maam I donot and all I am asking for is a honey mustard”. As she was walking away from the window she said “my ass need to pay for that sauce she asking for”. I was shocked and speechless. In the meantime, the line is backing up. She returned to the window asking me how can she help me as though nothing took place seconds prior.
I repeated the request again, she then went back and forth with me about having 1 sauce per nuggests and I pulled all the food out the bag to show her there was only 3 sauce to begin with but I ask for the honey mustard and she refused to give me the honey mustard. I could not believe this was happening! I just got off work and at wendys going through this…unacceptable!!!!
Wendy’s manager’s should be able to handle various situations I understand that its not the easiest job in the world, being a manager myself at a mcdonalds I have been trained to handle all types of situations good or bad. Yes I understand every big restaurant has a general manager but not all general managers are the greatest some can also take advantage of employees and be disrespectful in many ways. The general manager at my job I can say is one of the greatest people there’s out there regardless of the hard work needed to be in such a stressing position she know how to deal with her employees in a very professional way.
Anyways the reason I’m posting this up today is because my girlfriend has currently started working on a wendy’s restaurant by the way she tells me things they need some anger management classes before they get hired the management there is horrible the general manager would send her home without a break when she worked over 6 hours I guess that wendy’s need to be shown a law book because its the law u have to give Someone a break if they worked more then 5 hours also there’s a lot of racism the store manager is also disrespectful to his employees.
Its ridiculous how he doesn’t like to gie them hour statements and gets mad when employeess ask for them some of the employees there when demanding their hour statements noticed they weren’t getting paid the correct amount instead there hours where being stolen. The wendy’s store manager curses a lot to his employees.
I just purchased a Wendy’s burger combo, and this is the first time that I feel the hamburger was bland, the fries have to be on the bottom of the list for taste of the french fries (plus they were cold) and the pop cup was more than 3/4 full of ice, very little pop, not enough to finish your meal. I go there quite frequently and now unless the food taste improves I will not be buying Wendy’s, not when they are charging that much. Maybe Wendy’s should compare their fries to McDonalds, not even close
Went to Wendy’s and placed my order through the drivethru. They told me to pull forward and waiut for the order. I waited 20 minutes. Finally went in to Wendy’s and asked… they said it was coming. Went back to my car fuming. They brought my order out and said they were sorry but they had to make the sandwiches plus cook the bacon. Still made, I drove off. placed my hand in the bag and the fries were cold! Went back to the window and complained. They said it would take another 3 or 4 minutes to cook a new batch. I said no, and I wanted my money back for the fries. The manager came to the register and asked for the bag, then handed back a full refund.
Not a sorry in the mix… I went on line and complained to the Wendy’s website. They said they would get back with me in one to two days. Have not heard from them at all, and it has been 4 weeks. This Wendy’s is in Florida/1792, Longwood. I will not visit a Wendy’s ever again.
On saturday 4/23/11 I went in to Wendy’s restaurant to order a spicy chicken sandwich. When i got it, i noticed that it was raw. I also ordered a coke and it had no ice, and it took forever to order my food. The manager was fighting and yelling at the employes and she did not wear gloves when grabing the chicken. The manager in charge was Kat and she was very rude to customers. I will never return to wendys ever again and please next time pick better managers to be in charge or even work there. The resturant looked very dirty and it felt disgusting eating my food there.
I took my sixteen year old, 200 pound grandson to Wendys yesterday and he ordered what looked like a huge new bacon burger and it turned out to be not much bigger than the value menu burger. Not much for a sixteen year old appetite. And not much for almost five dollars. He could hold it in the palm of his hand and ate it in three bites. Too much money for too little product. Wendys is our favorite fast food, but even McD’s and BK beats you on this product. Please do something about this soon.
I pulled in the drive in window at Wendy’s, and paid for an order that $3.78. I handed tje woman a $10.00 bill.The woman handed me back $1.22. I took my change and proceeded to drive off , wihen I realized that my change was not correct. I immedialty stopped my car and walked back to the Wendy’s window. I said to the girl you did not give me the correct change, I said I gave you a $10.00 bill. She said no you did not,you gave me a five. I said you needto check again,because I know what I gave you. Then I heard her manager in the backround say ” he better watch his tone”!
I repaeated myself saying I gave you 10.00. Anyway , to make a long story short, I was told by the Wendy’s manager that I would have to wait in the lobby iuntil they counted down the regester. So I stood in the lobby for over twenty min,while I waited for my change. Eventually another manager came and handed me $5.00. I asked him for the corprate phone number, to complain he told me that was not needed,just to notify the general manager. Well that is not what I asked him.
I would like to let the people in Wendy’s Corprate know the attitude in which its workers display on a day to day basis. The Wendy’s store in question is located on hwy 27 in leesburg ,florida, and the manager”s mame is Deongelo, who was so very rude. I still would like to find the number to the coprate offices to lodge my complaint, verbally.
I arrived at this restaurant about 9:30pm on April 17, 2011. I ordered my food when I went to seat down I was yelled out by the Manager that the section I was fixing to seat in was closed(there was several tables with chairs not on top of the tables, but, EVERY table was dirty, I look at him and did the same thing he did to me I said from across the restaurant “I’m not seating at a dirty table” so I continued with my seating. Then I seat down to eat and I had ordered a single less onion. I opened my hamburger to see onions on it and also rat leaving on my lettuce.
Why did Wendy’s replace the Mandarin Chicken Salad with that Apple Pecan Chick Flick??? In my opinion it is not as good as the mandrian chicken!!! Please bring it back Please Wendy’s. Also, the crackers that are served with the chili are disgusting I do not know the brand name of the cracker served, but I ate a cracker by Zesta the other day and it was the same terrible flavor as the Wendy’s cracker. Even if you dip the cracker in the chili it still can not mask the horrible taste of that flat doughy tasting cracker. Thank you for your time and I hope that you listen and bring back the mandarin chicken salads!
Sunday AM I stopped for breakfast at Wendys, 9808 Lake Worth Road, Lake Worth, Fl 33467 reg. 3 – I ordered a buriot ad a cup of coffee. I was the only customer – I went through the drive-thru. No other cars – the restaurant was empty. Because I was driving I asked the girl if she could please put the cream and sugar in my coffee so I wouldn’t spill it. Her reply was “No, I am timed, and I cannot put the sugar and cream in your coffee.” That would be plausible if she was busy, however I was the only patron there. I asked her if she minded if I asked her supervisor if that service was allowable. I parked my car and went into the Wendy’s restaurant.
Her supervisor was a young man named Shadday – he gave me a blank stare as though I expected him to do something. So, I asked him if the next time I came in is that simple service allowed. He looked at me and said – oh, yeah, sure. As I was walking out, he made a comment to the employees “Well, that is weird” Maybe so, but I can guarantee McDonalds does that service for me everytime. Further – because I live around the corner, I frequented Wendy’s several times a week for myself and children – needless to say – I will go to Burger King across the street, or McDonalds. I don’t need to be abused – I should be valued as a customer.
My husband and I are in Coco Beach Florida for a wedding. We decided to take our vacation there also. We stopped to eat at Wendys as they were not busy. When we went in and waited and waited and waited, there were two elderly women in front of us,the girl behind register was very rude to them, she also took for ever to get there food, and slammed it on the counter. Oh boy it was our turn, she finally took our order, she got our french fries first, then by the time our sandwiches was ready the fries were cold. My husband ordered no tomatoes and guess what? there were tomatoes on his. Where we live Wendys is very busy, you can barely get in there to eat. That is a sign of good food and service. I hope not all Coco Beach Wendys are so bad.
I went to your Wendy’s store that is located on Sherwood Forest Blvd. I went through the drive through and ordered a Pecan Chicken Salad along with 2 Frosty’s and a Jr Bacon Cheeseburger. The Salad had mostly wilted lettuce, brown apples no and cranberries. Everything else was fine. Normally the salad is fresh looking.On the few occasions this has happened I call and go back with my receipt. Today I did not get one. On Tuesday I again went through the Wendy’s drive and order the fries was so salty they were not edible. I like your food and I eat there regularly and normally the service is good. Just not this week, so come on guys get it together Wendy’s
i really dont like how the store manager at wendys boni, handle her staff… she shout her staff … she never care about the condition of her people, she was very unprofessional manager!! when i eat there i heared some noise, she was shouting one of her staff in front of her guest it was very an respectful for her staff… one time i ask one of the crew in wendys boni i ask how their store manager handle them i was surprise when they told me about her she was very horrible!!!! they work more than 8hrs without rest day…. she get mad when they ask for a rest day, she suspend lots of her staff i think thats not reason for her to give suspension for her staff!
hope you can find time to check how she handle a wendys store mostly in her employees.. i just care about them coz i been an employee also thats why i know how to feel tired and stressed working more than 8hrs without rest day! thank you.
I received this rotten/smelly tomato on my breakfast Panini at Wendy’s. The funny thing is that I asked for no tomatoes. I snapped a picture of it and posted it on their Wendy’s Facebook page. At that point I was merely trying to show them what they were serving. I got a notification that someone ‘liked’ my comment, I click on it and I get a page is not available. Further investigation found that Wendy’s deleted my comment and banned me from posting on their site. Wendy’s had no reason to ban me except to HIDE from the truth that they are serving substandard products. They have turned an easily manageable customer service issue and turned it into a nightmare.
I was not angry at Wendy’s, I just wanted to show them what they are serving. Now by treating me this way they have made me so angry that I am going to post this picture everywhere and make sure as many people as possible see this rotten food at Wendy’s. You can’t hide from poor customer service, and you can’t run from online complaints. I will post this here and as many other complaints sites as I can find, because they did this to me. I have tried calling and contacting them, but keep getting ignored. I have heard since that many people get their facebook posts deleted rather than addressed.
I order from Wendy’s more often than not. I am sick and tired of ordering fries with my order. Every time I get fries from the drive-thru they are either stone cold or inedible like tonight. Half the “batch” was so black it made me want to heave. The rest were so soggy my fingers are still leaving streaks on my iPhone keyboard. It’s ridiculous how terrible the french fries at Wendy’s have become. I’m not paying for sub par food anymore. Have some standards Wendy’s! That is all…
Here is my Wendy’s complaint. I ordered a bacon deluxe 1|4 piece of lettuce, no exaggeration, no tomato, no condiments. I took a couple of bites, but good thing I had my dog in the back, she gladly ate it. This Wendy’s is at Barbur blvd and capitol in Portland, OR. I go to Wendy’s just about exclusively when wanting a hamburger, and I know what to usually expect from your burgers. This was not a good experience at all. Wendy’s complaints department can contact me at my email at Toni.young@comcast.net.
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