DirectBuy Customer Service
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Contact DirectBuy Corporate

Toll free phone number: 219-736-1100/1-844-398-2713

 DirectBuy is considered as the largest chain of members-only consumer buying centers in the United States. The company was founded in 1971 in Merrillville, Indiana, United States by James L. Gagan. The current CEO of the company is Joe Picciano. The products offered by the member-only shop or online seller are home furnishings, home improvement, indoor and outdoor décor, entertainment, and other similar products.

The company allows people to become their members by paying a membership fees. In return, members are eligible to buy products directly from the manufacturers at discounted prices. To learn about their membership or to become their member, you can also visit their website directbuy.com. You can choose between two pricing options, yearly or monthly payment. On average, you have to pay around $300 annually. The service is available for US and Canadian customers.

To contact their support for complaints and enquiries, non-members can call them on 1-844-398-2713. You can also talk to their representatives online by using live chat option on their website or send an email to them using their online form. The head office of the business is situated at 8450 Broadway, Merrillville, IN 46410, United States.

You can also find them on all major social media platforms that include Facebook, YouTube, Pinterest, and Houzz. It is also a BBB accredited business that is currently rated as A+ business. In total, the businesses received 24 positive reviews and 4 complaints on BBB by customers. On other review websites, the feedback is also positive as on most of the review websites, the businesses received and aggregate score of 4 out of 5 or higher. 


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DirectBuy Contact Information

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  • DirectBuy headquarters address

    • 8450 Broadway
    • Merrillville
    • IN 46410
    • United States
  • Company website

  • 1-800 phone number

    219-736-1100/1-844-398-2713
  • Better Business Bureau rating

    A+
  • Customer service hours

    24 hours a day

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