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I have owned cuisinart products for over 40 years. I own a pro 14 cup food processor as does my daughter. My work bowl cracked and pusher cracked. In other words I needed a new set. My daughter needed a new work bowl set as well. Let me explain for the 14th plus time. I ordered and paid for two work bowls 2 lids 2 pushers and Two small pushers. This order was placed late November I have since received in early December one pusher that was triangular in shape not related to my food processor. More phone calls made. Now it is December 6 (we needed these for Christmas baking). I receive one small pusher that may or may not fit I cannot tell it could also fit the triangular pusher I received. Now it is mid December. No communication from cuisinart no deliveries coming so I make my 6th phone call asking what is going on. No one knows or can get my order right. This time I was promised it would be straightened out. A week later I received a piece of plastic. I don’t even know what it is. Now it is after Christmas and nothing again. No communication from cuisinart etc. I place another call asking where my order is. This time I was assured (I’ve heard that before) that my order will arrive and correctly. But I must wait a week or so because the warehouse is doing inventory. I called two weeks later and amazingly I received two correct work bowls but no lids no pushers and no small pushers. I call again this time I speak to a supervisor named Amanda who assured me she will straighten this out. I repeated what I received (two workbowls), and what I still need (2 lids, 2 pushers, 2 small pushers). She gave me an order number that I repeated back to her and was told I was correct. About a week and a half later guess what I received two more workbowls and one lid!!! I am completely frustrated now and have wasted too much time trying to get this straightened out. I again call cuisinart customer service the other evening and explained everything to the rep and gave her the order number this time and and she told me the order number was incorrect missing three numbers. So the supervisor Amanda not only sent my order completely wrong but gave me the wrong order number. The rep I spoke with last was Jocelyn. She said Amanda would be calling me. When?? This is ridiculous the incompetence from customer service is almost unbelievable. In review I have received 5 deliveries since early December none of which were right with the exception of the two work bowls. I still need two lids, two pushers, and two small pushers. I will be very Leary about buying cuisinart in the future. I own many of your products and buy many for gifts but this customer service issue has been agonizing to say the least THIS IS PAID FOR keep in mind. Please answer

I have owned 2 Cuisinart coffee pot. I replaced the first one because the hot plate stopped working. Now on my second on I was much more carful. I always put a paper towel behind the lid when I lifted it because the condensation runs down the back. All of a sudden I started to get rust spots on my counter. Upon further exanimation I find that the bottom has a "LOT" of rust on it.

I have used Cuisinart for years and love the product. I was cooking in my 3.5QT Sauté Pan with the lid on, when all the sudden, the lid shattered into a million pieces. I was having a dinner party and had to throw away all the food on the stove and the counter tops on both sides of the stove because very small pieces of glass went everywhere. I was shocked at what had happened. The picture may look like the glass stayed in tact, but tiny pieces of glass went everywhere.

I purchased a 12 inch skillet Model#M55CW22-30HFB this August and the ceramic middle area turns black and sticks to food no matter if it's pre sprayed or using cannola oil.I am not happy that I paid 16.99 for it and now I must throw it in the garbage. I am very displeased with this skillet. I was going to buy a whole set if your ceramic pans but after this decided not to waste my money.

This is my 3rd and very last coffee maker of Cuisinart I will ever own. The pot is metal with a top of, in my opinion, poor design. It is virtually impossible to fill the maker with water without excessive spillage, and to hold the pot to decant a cup of coffee. With the top on to pour just 1 cup requires upwards of 15 seconds which is 10 seconds too long To decant any faster requires one to remove the top or a great deal of spillage occurs. I sense that the designer does NOT use this maker or if they do someone else pours the coffee for them. A cup of coffee is a cup of coffee using a brand of coffee you are pleased with. Why Cuisinart ? Name recognition and dependability with ease of use and cleaning. This maker with this pot is a L-O-S-E-R. The management should actually use their own products before releasing them onto the buying public. Looking pretty with a good sales pitch does not make it a GOOD product -----Cuisinart-----you have marketed a piece of junk with this pot. You appear to dislike your
American buying public.
As stated above---this is my very, last Cuisinart product, correctly read, product, I will ever buy

We purchased a Cuisinart DCC-3000 'Cafetera Coffee On Demand' coffee maker from Bed Bath & Beyond in December of 2015. I had been looking for awhile and this machine seemed a good fit for our lifestyle. The product looked great and seemed easy to use. However after about 3 months after our purchase the clock could not be set/changed. We did not use the automatic timer that much, but it is still an inconvenience not having the option available any more and it was one of the reasons that we considered this model. Any cheap coffee maker has this feature, so I did not think that something like this would fail after such a short period.

Another issue we have with this model is that the coffee does not stay very hot, which surprises us as we never experienced this with any coffee maker. Now not even a year old, the on and off button stopped working, yes you read it correctly. The red button for when you make less then 4 cups comes on, but the basic on/off button does nothing! This means no coffee at all, which is ridiculous. I assume that the product is out of warrantee by now, but is there anything Cuisinart customer care can do for us?

While I like my HN-70 Cuisinart heavy duty hand mixer, but I am mystified by your beater construction, it's lousy. And you are not alone in this department as I had another brand with the same type beater construction and the same thing happened in both cases. The one of the beater wires kept coming out of its' hole in the beater stem, I'd put it back in, again and again, until yesterday it actually broke off completely in my cake batter. I know these days, everyone wants things to look sleek and modern, but I believe you can do better than this, throw out the weak wire beaters and go back to the more sturdy, heavier and wider beaters, they lasted forever and make all connections more secure and long lasting, I'd rather have endurance than esthetics! I haven't even had this one a year, and I know I can order the beaters, but by the time I pay shipping, I could just go out and buy a new mixer locally, which I'll probably do, but I'll still get stuck again with the same weak beater problem! You seriously need to rethink your construction and dump these flimsy beaters. Thank you for your time! Mrs. Jo-Dee Hortz