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The WORST customer service ever! No matter what I do, I cannot get any help from the "overseas" support people to get my business listed on Google! I went back and forth for over a week with this person, he just can't comprehend the English language at all! What good is a support department if they haven't a clue what you are talking about because of the language barrier???! Businesses in the US "need" support that understands the local language! This right here will keep me from EVER using Google Ads for my business!

i need to report 2 email addresses of scammers please

I HAVE OPERATED MY BUSINESS FOR 30 YEARS, I RECENTLY GOT DISGUSTED WITH GOOGLE FOR THE AMOUNT OF CALLS I WAS RECEIVING,NOW GOOGLE HAS ME LISTED AS PERMANENTLY CLOSED, WHICH I AM NOT, THE FUNNY THING WHEN YOU ENTER CLASSIC MEMORIALS IT COMES U P AS PERMANENTLY CLOSED, AN LIST MY COMPETITIONS BUSINESS. I AM EXXTREMELY UPSET. I HAVE CUSTOMERS CALLING ME ASKING WHY I AM CLOSED.

I have a issue with a play card that was purchased and got download on my 8 year olds school email account. I didn't think someone under 13 could have it. It went to his email not the parent. His school shut down because of covid and I've chatted with the support team about it. I requested to speak with Joe's supervisor or someone above him and he told me i would be contacted. But he contacted me twice by email which is insulting. And made a comment about me needing money. I didn't ask for money just would like to use the 55 dollar play card that is unaccessible. I would like to file a formal complaint against him and would like information on how to pursue the matter. Thank you. Please read our chats

I refuse to use your browser on my Mac, so I'm denied access to basic sites because you have monopolized most of the internet.

You aggregarate enough data on me. This is why I refuse ot use your search engine, your assistant, Alexa, your browser. Because its all invasive and irritating.

Sick of ya'll. You don't own the internet, stop trying to control it.

I ordered a Google pixel 4 from amazon.de. Due to an accident, the screen was broken and I sent it to Google store support for repairs.
I live in Hannover, Germany. Store support sent me a box in which I packed the phone and sent it to a Google authorized repair center at Poland.
They wrote to me saying that the cost of repair would cross the cost of a new phone and that I had to pay a repair fee of eur 272.51.
They said the phone would be delivered, but it was never delivered due to first by a mistake by DHL delivery person who could not find my address. Then Google declined to contact DHL so as to make another attempt at delivery.
It has been more than a month, as of today. Kindly get back to me.

Almost a week ago my phone did a factory reset all on its own well with my phone doing that i lost my email i have tried aeveral tumes to get my account and when i get the verification i had to uae my susters email for that because i do not remember my recoveruly email i do remember my number but i no longer have that number and when i use the number and tjen it tells me to pit my name i.n amd i do it tells me my account dont exists well i have been trying for almoat a wee can i k to get help from google and nothing has happened i lost important contacts pictures i can not get back of my kids can i get help

unable to find Those email addresses I have on my account to send a message to a family member

Google has repeated made attempts to reclaim a Google Voice number that I use for my business. Granted it is a number that does not get tons of use, but it is mine and I have it listed as a contact online and on promotional materials. In the past, I've been warned that I need to use the number within 30 days or I would loose the number. I have always been sure to use the number as specified and been able to keep it. In Google's latest attempt to strip me of my number I got an email saying it had to be used within 7 days! So I ensured the number got some use so I could retain it. However, I got an email telling me the number was no longer mine when the 7 days was up even though I did as was requested. Google has wrongfully taken a number from me that is rightfully mine and there seems no way to resolve this issue because it is impossible to talk to an actual representative of the company. I should also note that I don't just use free Google services, I am a paying customer for a GSuite account. I am a very unhappy user.

I'm only giving one start because apparently I can't give zero. I am tired of Google sales people calling & harassing me to 'claim & verify' my business listing with them. I have asked them multiple times to put me on a 'do not call list' which they have said they would but yet I'm still getting calls. So I decided to listen to their pitch. After wasting time going thru it with them I get to the end & they tell me that their is a one time fee of $599 but today only they'll wave $200 of it so it will only cost me $399. I have no interest in Google & am not going to pay extortion money to stop them from harassing me. So I ask the woman I'm speaking with (Nikki, key word specialist) what I have to do to stop being harassed by them. She tells me I have to activate & pay..... I told her that sounds like extortion & I will not. She proceeded to insult me by saying "you're obviously not listening to me, maybe you need to clean the wax out of your ears", at which point I hung up. After this conversation I will never use Google again nor would I ever advertise with them (even if it was free) or give them one red cent. And I will be sure to tell everybody I know & anybody else that will listen about this. I realize that as a business I may not be able to stop robocalls but Google should be charged with extortion in a class action suit, that might be worth spending my money on!

Last week my chromebook was automatically "repaired"-why? Lost my train tickets, apple wallet blocked entry into chromebook required ols password-why???

First I would like to have someone that speaks ENGLISH plainly!Last time I checked, this is AMERICA! Now, I am and have recieved a charge on my credit card bill for services I have canceled, but STILL receive a charge monthly. I will definitely be cancelling EVERY SINGLE SERVICE I have that has ANYTHING to do with GOOGLE! And I WILL BE REPORTING to the Better Business Bureau about this Multi-Million Dollar Corporation that can't even hire American's to speak to customers' when this is AMERICA!!! All I was trying to do is simply unsubscribe to the service that keep's charging my credit card every month to stop the charges. But instead spent 45 minutes on the phone verifying my e-mail address with people that don't speak ENGLISH! If I were to move to France,the FIRST thing I would do is Learn to speak French, since communication is a KEY necessity to have. So WHY can a Billion-dollar Corporation like GOOGLE not afford to hire a support staff that speaks ENGLISH?! Or actually have a support staff available for customers around the clock? I thought "The Customer Is ALWAYS Right" was a Public Motto for Companies?

To whom this may concern,
I had someone put a completely false complaint on my google site last August and can not get past the phone techs to a person to work this out and get this off my page. I have stopped my google add as this has basically stopped me from getting any business from my site. I had this same person do this on my BBB site and they contacted me and asked for my side and removed it as soon as they got my info. I have not been able to do that with Google as they never notified me or tried to confirm this was a truth full complaint before posting it. I have spoken with several people and none of them have every contacted me again. I hope this will get a response from someone that would take interest in my situation.

Rey disappointed you cannot observe Flag Day today. Not sure if other countries even celebrate flag day, but we do. I have no problem having you celebrate other countries flags as long as you celebrate ours. This is not American and disappointing. We are proud to show our colors, why aren’t you?

Google should be sued for the complaints that they cost many people and how the have it sit up so you can talk to a live human stink they are sorry and unprofessional it discuss me

when purchasing a Samsung galaxy smartphone a very expensive phone, around a thousand pounds, I was not told that unless I agree to give google all my information including all my friends & families contact details that I would not be able to use several of the functions available on my phone, if I had of been told this I would not of purchased it, & if that's not bad enough then whilst sitting here in my home, google remotely switch the wi fi on my phone connect to my home internet & download your files into my phone, I can not relate to this kind of behaviour & can only relate to the under handed behaviour that is applied by google. whilst I can relate to advertising to gain profit, I can not relate to my equipment being remotely controlled, I also do not appreciate the theft of mine & my friends & families contact details, because I would never consent to any of the above. then its nothing more than common theft. I also do not appreciate being tracked & targeted by google. or giving my details to companies so they then target me my friends & family. as a result I have now removed my phone chip & thrown my smart phone away, & will never own a smart phone again. I am currently a serving member of parliament in the U K government & will be doing my very utmost to campaign to end this abhorrent behaviour in the U K.

I m a private investigator who had a previous client that came to my office after a bad situation with a prior
private investigator. My clients son placed a negative review using one of the mothers email addresses regarding the services of the prior investigator.
Unfortunately he inadvertently placed the negative review on The Shamus Group LLC. I brought this to the attention of my client.
She agreed to remove the negative review but could not figure out how to do so. After several attempts, my client couldn't figure out how to redact the negative review her son posted and she posted a second review explaining the prior negative review posted by her son.
Unfortunately that doesn't change things unless perspective clients read the review.

My request is for Google to remove the negative review accidentally posted by her son.

I have been unable to add a new tablet to Google Play so I set up a new account using another email address instead of my googlemail one and filled in the forms as requested but I never received the promised code to enable the account and when I went to enter the verification code from the email sent to my gmail.co.uk account and clicked the Didn't get the code? It just suggested using a different email address. This leads me to believe that Google are trying to force users to only use their email addresses so they can track them for financial gain. I have virtually stopped using Google products as they are too in your face and just wish that companies like Apowersoft would let you download directly from their site instead of pandering to the great God Google.
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I want to file a complaint angainst the app war robots. I recently got a new phone and downloaded it and all my progress was lost. I have attempted to contact their support and no one will answer my request and I have spent hundreds of dollars on that game. I want to know what can be done since you have it on google play and they are not helping the customers.

Need to sort ye flash out I’m getting headaches, I’m suing if it doesn’t change x

When i use google news I can find indescribable amounts of info on donald trump . However when it comes to science and or topics not related to trump i am left with just a scant view of anything beyond. I just wish your platform for news was more broadly versed for people and not so subject to the ebb and flow of society

l am sick and tired of fights being 3/4 through music cutting and stupid rectangle asking if l want to listen still. Pretty GDF'ing ridiculous
l like google l like youtube chrome etc.Also password saving...

All morning I keep getting e-mail that some one is trying to access my account. I called Google 1-888-856-5469 and spoke to one of the Indian rep who told me that some one in Mexico or Germany is trying to access my account and I have to pay a one time fee for Google to stop the person . Because I said I don't think I needed to pay for Google to stop people from accessing my account the Rep said that Google cannot help me and Hung up. I need some one to get in contact wit me.

I have attempted to contact Google through various means with no success. A negative post was made concerning my law practice from either a fictional person or someone I do not know and have never represented. It is DAMAGING MY BUSINESS! We have tried for TWO WEEKS to talk to someone about this...we have flagged the negative post and followed the instructions given us by your on-line postings. NOTHING HAS WORKED. I need someone to call me before I take some other action.

Was on the line with NEST customer service for over 5 hours concerning a defective NEST. They kept passing the buck. Each time they told me I’d have to hold for 2-3 minutes it was 30-40 minutes . Spoke with 7 different agents who asked me the same questions each time. Was on 2 different “chats” while I was on hold and was disconnected each time. Each chat person asked me the same questions 2-3 times during the chat. Clearly their tactic is to wear people down so they give up .

I am the owner of a large Childcare Centre and someone called Ben Fletcher has desicrated my web site and also posted reviews detrimental to my business. I need this stopped immediately. There is other businesses this guy has hacked! My business is Tiny Tots Childcare Centre. Please respond ASAP as I’m getting complaints from my patrons!

Someone posted online that I have HPV and Herpes
If you google my name
It appears on Cheaters
I can get no response from them

I am really tired of the adds every time i open my phone. I am sick of the adds you have ruined the Internet.

Worst customer service!!!! There representative not located in the USA and all they know it's to lied and i never got the right answer only Read me the policy (Google change there policy when ever they want.....)

I do not want to see the advertisements every time I open my email. Please stop them.
Thank you

My right to privacy has been violated google has stored and kept personal photos from my phone, stored on their cloud without my permission as well as all websites I'v visited, YouTube videos, watch history, locations, texts, phone calls, email etc google has literally been monitoring everyone who own's a smartphone by collecting all the above information even after I have went to their site and was shocked at all the data they had been keeping on their servers that I thought private

When you buy a Google product you expect a permium devices and also premium service. Too bad reality learned me something else. Bought a Pixel 2 XL last year and noticed that the USB-C port seems to be semi-broken. I couldnt get a headphone to work on the audiojackconverter. No problem, bought a bluethooth headset. A month further my device started to shut down when i plugged a charging cable. Checked the internet and see this is a common problem with the usb-c port more people having, even with the newer Pixel 3. So, a factory fault. Contacted Google to get a RMA like 5 weeks ago but still have no solution. Premium service? Not even close. Next time ill buy a Asian phone because the service is waaaaaaay beter.

I have a small business and I keep getting calls telling me my google listing is not right. They want me to pay them hundreds of dollars to "fix" my listing. I have spoken with someone in the past regarding this and I never really understood why people are wanting to charge me to "fix" something that your lady told me was NOT wrong! I have kept a list of numbers, names and dates that they have "harassed" me.
Today I have received two calls and no one there. They play the message to press 1 to talk to someone, but it hung up on me.
I am going to my local law enforcement to see if I can file a compliant with the names and numbers I have.
Of course I cannot call the number back as it says it is not a working number.
Why are they trying to get hundreds of dollars from me in your name??
Connie

You have taken money from my bank without my authority, can you tell me why, I am a 70 year old pensioner and can't afford anybody stealing from my account

Why will Google not forward a note to my legislators which is in opposition to gun control bills coming up ?? After several tries, all I get is "Google will not forward". All three of the legislators should know my position and it is not up to Google to monitor that position.

I got a phone call from a google rep about a MAHONY ENTERPRISES in Manteca ca ....and apparently they are using my phone number on there web site. I don't know what kind of fraud they are involved in....but please remove my phone number from that web site.....thank you....let me know when you get that done ...ok

I live in Holly Hill, Florida and have had no Google mail service for five days now. I attempted to go to my internet service provider as I was able to do in the past but I am no longer able to see emails using that service. I have critical information I am waiting for and I don't know if senders are in fact having the same problems using Google mail at their end. HELP

My account balance debit 29 mobile not recharge

On Sunday December 23 Rd attempted to get free apps from your Google play store, message said device not compatible,went online got avast antivirus, been hacked for 3 days, terminally ill awaiting double lung transplant, your employee whom used this email between 9-11 pm , sent message demand that I get from store where was refused,he took my antivirus off & did several harassing incidents.I feel violated, tried store again, rejected me. Further investigation,you no longer carry avast antivirus. Please email me immediately. I am livid and violated

What ever new update has been done for google is awful. I have to click at least three to even forty times (yes I counted) to get one simple task done that should take one click. For example, it now takes two clicks to select videos and many more clicks to put my curser where I want it to go on Google docs. Also, I can no longer simply drag an image on to a google doc without it opening the images linked site, nor will it allow me to change the photo's size;I can only move it around. Lastly, when I click to pause videos they will either go to full screen, pause then immediately unpause, or they will require me to use the key board to achieve this function.

It's very simple, I didn't realize it would take an act of G-D to get help with a simple issue: deleting 2 email accounts I'm not using. To begin with I did a search, found the directions; only I do not have a Ph.D so I was unable to take care of it on my own. So, I decide to use the chat option. HUGE MISTAKE!!! First I go back and forth with this person, about the accounts I want to delete; thinking I'm speaking with an "email" expert; NOPE!! After going back-n-forth for about 10 minutes, she says is there anything else you'd like me to tell the email expert. REALLY!! I was under the impression I was already speaking with one. Now, comes the real shocker, she sends me to a page where its requesting $9.99 before I can get an answer or any real help with what I wanted to do. Short of a cure for my MS there is no way I would pay to get an answer. You all must think extremely highly of your answers. I've pretty much decided, short of the earth moving and alerting to hell having frozen over, those 2 email accounts: Gardenqueen1958 and beachsidecreativequilting, will remain open. The sad thing is, this reminds me of the joke: How many Google Email Experts does it take to delete an email account? Answer, wish I had one. Still waiting to have accounts deleted. Finally, it I could give a score lower than one, I would. TTFN

Constantly bombarded with repeated spam emails. Google is typical junk itself, nothing in your program to stop/block inbound emails

I got scammed $1200 dollars by your search engine and coaxed into buying your google play cards. I was told to and had filed complaints with FTC IC3 and now am trying with google support but can't even get the support to find out where that is. Im on hold for 20 mins.

I called to set up an appt. for my microwave. The appliance company receptionist Veronica set it up; I asked her strongly to be sure that it is covered before she set it up. She assured me 3 times it's covered. The man came out, looked at it , and said it's cosmetic and not covered. I told him Veronica insisted it is or I wouldn't have had him come out. So I called Veronica and asked her to admit she told me it's covered 3 times. She admitted it but backpeddled and said she couldn't possibly know. I said then why didn't you tell me that on the phone that you didn't know instead of insisting that you did know???? She had nothing to say. Then I told the man that I looked it up and it said it's dangerous when the pain peels off and falls down from the ceiling of the microwave, so how is that cosmetic? He said, well, it's not really dangerous but you should cover your food when it's in there. I said, if it's not dangerous, then why should I cover my food? He couldn't answer that. Then he said that American Home Shiled will make the decision whether it's covered, but I saw that he wrote on the paper he was handing in NOT COVERED. So I said, if American Home Shield makes the decision, then why are you making the decision by writing that it's not covered? I told him to cross it out. He couldn't answer me. This is a bunch of lies and deceiption. I want my microwave repaired or replaced.

I have been on hold for over four hours waiting to speak to a service representative. I called the second the offices opened.

This is more about an utter, total,void of service, a black hole where service should be, than bad service. Bad service would have been welcome. I have tried for days to find out why maps has no navigation, scale, a place to sign in, streetview, or anything else. I can't send feedback or go to MyMaps because I can't sign in. Google's troubleshooting website has info only about mobile devices. A tech support page chat kept asking about gps, when I don't have any on my pc, then tried to charge me money for an answer. There is nothing online that I can find about it, least of all on google.

Dear Google :
I lost Utube from my desktop as I find Utube inappropriate . Now Google bought utube. So I must loose Google too. Now, if I stop paying for my internet connection , I loose yahoo too.
Confused

Hi Google.
I have install Badoo app and make one time purschuse 5,99. From that time I'm beeing charged three more times. I have made complaint by Badoo and closed Profil as they sugested butt hey still keep on charging me . By new complain they have same answer again like first time that ,,Profil is closed and will be no more charging'' just with new date on.Is this phishing site there.?
Best regards ,

Account Name: LookLivLuv
Profile Title: “JustLooking 4 the 1”
Its been a month since I lost my Upgrade features, I order the upgrade and it was working fine, the app started acting up, so I reinstalled it and could no longer access upgrade features.
I believe your billing system is going to try to charge me again in December 2018. I should get credit for the time I’ve been in basic mode.