Google Complaints Continued... (Page 2)367+ reviews added so far. Upset? Call Google corporate: 650-253-0000
Constantly bombarded with repeated spam emails. Google is typical junk itself, nothing in your program to stop/block inbound emails
I enjoy your screen savers immensely. I find your latest offering of rice patties in Viet Nam to be stunningly attractive on first viewing. Closer examination of the obvious bomb craters and sunken barge by American aircraft is extremely distressing to me. I view the homes along the roadways and imagine the horror these peoples endured. Please remove this offensive photograph.
I got scammed $1200 dollars by your search engine and coaxed into buying your google play cards. I was told to and had filed complaints with FTC IC3 and now am trying with google support but can't even get the support to find out where that is. Im on hold for 20 mins.
When you search your site for non halal your very own site goes into Islamic dribble with over 90% of the articles being halal. Do you have no respect for Christians who by there book can not eat food sacraficed to a false god. I have kept this message because I expect that I wI'll get no response. So if I receive no response I will post this to facebook instagram twitter and all other sites I deam resonable
I called to set up an appt. for my microwave. The appliance company receptionist Veronica set it up; I asked her strongly to be sure that it is covered before she set it up. She assured me 3 times it's covered. The man came out, looked at it , and said it's cosmetic and not covered. I told him Veronica insisted it is or I wouldn't have had him come out. So I called Veronica and asked her to admit she told me it's covered 3 times. She admitted it but backpeddled and said she couldn't possibly know. I said then why didn't you tell me that on the phone that you didn't know instead of insisting that you did know???? She had nothing to say. Then I told the man that I looked it up and it said it's dangerous when the pain peels off and falls down from the ceiling of the microwave, so how is that cosmetic? He said, well, it's not really dangerous but you should cover your food when it's in there. I said, if it's not dangerous, then why should I cover my food? He couldn't answer that. Then he said that American Home Shiled will make the decision whether it's covered, but I saw that he wrote on the paper he was handing in NOT COVERED. So I said, if American Home Shield makes the decision, then why are you making the decision by writing that it's not covered? I told him to cross it out. He couldn't answer me. This is a bunch of lies and deceiption. I want my microwave repaired or replaced.
How dare you take Mr Harper's page off your sight. just because he's not a Liberal.You discuss me with your actions. You should take a good look at yourself and think what you are doing
I have been on hold for over four hours waiting to speak to a service representative. I called the second the offices opened.
Received a promo code, where I receive $150 credit to use Google Ads. Clicked on it to activate the promo code and create a new Google Ads account.
A few weeks went by and someone from Google called me to check on my new account. Asked if I can confirm the credit, however, they said that the credit has expired. How can it expire if I used the promo code when I activated my account? Google customer service person said that I did something wrong when I created the account, but she doesnt know what went wrong and cannot confirm nor provide the $150 credit.
As a new Google Ads account user, how do I know that I did something? I dont even know how to use the system, let alone figure out if my credit was applied. You would assume that when you click the link on the promo email that you are creating a new account based on the $150 credit. I also entered the promo code when I create the account. So I am positive that by clicking the link and adding the promo code, it should have worked.
Something for Google to figure out why their promo codes in the emails are not working.
This is more about an utter, total,void of service, a black hole where service should be, than bad service. Bad service would have been welcome. I have tried for days to find out why maps has no navigation, scale, a place to sign in, streetview, or anything else. I can't send feedback or go to MyMaps because I can't sign in. Google's troubleshooting website has info only about mobile devices. A tech support page chat kept asking about gps, when I don't have any on my pc, then tried to charge me money for an answer. There is nothing online that I can find about it, least of all on google.
I own a cabinets corporation that is an accredited business on Vancouver Island for the last 12 years. I notice that on the google search a comment is there that is a fraud. I have requested on several occasions/flagged and tried to contact google as this is impacting our business when someone looks us up that is the only comment they see on their phone....I would to request one last time that this message " "Do NOT spend your money there ... save the hassle and look elsewhere." be removed immediately otherwise we will have no other option than legal...and as I can see on reports I don't think you need anymore issues.
Dear Google :
I lost Utube from my desktop as I find Utube inappropriate . Now Google bought utube. So I must loose Google too. Now, if I stop paying for my internet connection , I loose yahoo too.
Dears official please stop the nonsense adds when open my mobile phone wifi and mobile data. Please I don't want this stupid thanks best regarad
I have install Badoo app and make one time purschuse 5,99. From that time I'm beeing charged three more times. I have made complaint by Badoo and closed Profil as they sugested butt hey still keep on charging me . By new complain they have same answer again like first time that ,,Profil is closed and will be no more charging'' just with new date on.Is this phishing site there.?
Best regards ,
I called google as per referred to me by Verizon and LG. I do not like the new update on the Photo Gallery. It takes 7 times more clicks to crop a photo in photo gallery than did when there was a crop in the drop down feature. Now you go to edit. crop, crop photo, done, save,,, then back to gallery and start all over. takes WAY TOO MUCH TIME!
Would like the CROP feature back in the drop down. PLEASE!!! for faster time to crop photos.
When I called I also talked to a customer service tech. TO explain my dislike for the new updated feature. He interrupted me as I was explaining....did not let me finish. Then told me the feature was for the whole world. Well not everyone likes this new feature from the same reason.... HE HUNG UP ON ME!!!! I did not get this kind of treatment with Verizon or LG Support people.
If you are making the updates and features.... this latest change does not save time with its use....
Account Name: LookLivLuv
Profile Title: “JustLooking 4 the 1”
Its been a month since I lost my Upgrade features, I order the upgrade and it was working fine, the app started acting up, so I reinstalled it and could no longer access upgrade features.
I believe your billing system is going to try to charge me again in December 2018. I should get credit for the time I’ve been in basic mode.
My main email that is linked to all of my paid services and has a large Drive storage with critical, sensitive files has remained inaccessible to me since May 19, 2018. I have been unsuccessful in proving my identity or right to access this email address, which coincidentally Amazon.com discovered had been fraudulently used to create a Prime account. Despite the fact that this email is registered as the primary and/or alternate admin address for my G-Suite accounts and other paid services, G-Suite cannot help me, and Google no longer has a gmail support staff I can contact. I risk losing a significant investment in time, money and information due to this neglect.
respected sir the all old mail data in inbox and all has been not shown of my account.please solve this problem as soon as possible thank you.
You have posts regarding me that are 100% FALSE and must be removed . This false posting is costing me revenue to my business .
It must be removed asap .
Since 1-24-18 I have contacted/emailed google about being hacked and .my identity theft with no responds. except post on some board or account recovery. An over and over explained did not work after multi account that still have not been recovered. Google had no problem contacting me. when the thrives used my identity to open a project on Google. and want me to pay the 300. and even have I explain for God only knows was not me. An everything I have filed still nothing. The manner this company runs and treats its customers. Is really s_sad. I know once I can get this fixed I will never use anything that got Google name on and if possible would like to see them in court. An learn we are not robots but human. I don't even believe that Google will read or reach out. Because it's mean they got humble.
Google representatives call our home constantly, and each time we tell them that our business is no longer in service. Today July 30 a tech from Maxton North Carolina called and although my husband told him several times that he was a disable veteran and no longer wished to received these calls he constantly went back and forth .He didn't give his name and even after we hung up he called back and started threaten us all over again. I hope you can find this creep because he don't need to be working for no one acting so unprofessional as this.
I contacted your wifi support for a new product that I purchased yesterday that was faulty out of the box
One of the units would not power on
The only ref I have is 23275 I was asked to write that on a piece of paper and take a photo of the unit and send it with a photo of my receipt all of which I did
I spoke with a support agent and his supervisor and at the start of the call I was told I could have a replacement sent within 2 days by the end of the call this changed to me being sent a label and having to return the brand new faulty product first and then get a replacement something taht would take about 5 working days
Your support kept me on the phone for over an hour with long pauses between answers and in the end I have no resolution and still have a faulty product
Why is your support so bad ? My anger went went form zero to ten over the course of the call and in the end all I got was losing over an hour of my life with no resolution
I use adwords express and signed up for $200/day. I was charged $500/day on 7-22-18.
I never authorized this nor did I want it. If I get too much too handle, it's a waste of my money - not to mention I never authorized it.
This isn't a little over what I agreed to - it's 250% over what I agreed to - Not to mention the arrogance of having Google spend my money for me.
I want a credit for the unauthorized expenditures.
can you PLEASE STOP PUTTING ADVERTS ON MY PAGE, DO NOT WANT AND DEFINITELY DO NOT NEED
Please refund £3.39 you took from my PayPal account Without authority asap. I never bought anything from you, I never gave you permission too take this money, the advice on the game... the secret society, I was playing stated “I have been given 10 what ever as a valued customer and due to inconvenience” IT DID NOT STATE I HAD TO BUY THESE. What you have done is fraud and not what I would expect from you, it is disgusting and should be reported. Getting people to buy by pretending it is free, with no receipt or advice email that I have purchased being sent.
The supposed 10 added what ever they are called, are unused and due to your deceit I will never play your game again, cannot trust you. £3.39 is not much but the way you took it is robbery and shameful from a company such as Google. I will ask PayPal how you can take money from my account without use of my password, authority or knowledge and intend to take this incident further and make my complaint known.
I received a phone ( 705-386-8390) call today in regards to listing our business Soccer Elite and or Blacks Guest House to an upgrade with Google, the agents name was Joseph at approx. 4 pm. We talked at length about different aspects of what your company could offer me in the way of advertising but in the end I said no because of the monthly expense. He was verbally abusive and very condescending and the ending was very unpleasant.
Thank you, Billy Black.
I am a user of Google Drive and have noticed that the 'Used' space indicator in the cloud drive has not increasing for several months, although I back up massive new files of all kinds every day. The discrepancy between the disk file being backed up and the indicated cloud space is now up to 30GB and I am highly concerned about the integrity of my backup on the cloud drive. To complicate matters, there is no indication of the number of items on the cloud drive to compare with of the file being backed up. I have contacted Google Drive support on this, but they seem not to understand and have abandoned answering me, that is why I am taking this route of contact now. This is not a question of a simple bug in the used space indication - the inability to verify data backed up to the cloud drive with the original data is a basic major flaw for a backup system, which makes it practically useless.
I bought a brand new Pixel 2 phone from Google. When I make calls on the phone I can hear the people clearly but the person on the other end says that I cut in and out. I went through a lengthy process with the help and support team to try and fix it. Nothing worked, so they said they’d replace my phone with a refurbished one. I told them it was unacceptable to no avail. I even talked to a manager and he said my he couldn’t hear me well but insisted I can only get refurbished. When I buy a product on AMAZON and it’s defective, they replace it no questions asked. What recourse does a consumer have for this situation?
I forgot my password and I can't seem to get through the program to get a new password I went to the Apple Store I talk to a lot of people and they can't get me through with all the Verification codes all this nonsense I just can't get to sign into my email from another computer please but I have someone to talk to to get me help to sign in to my email from another computer other than this iPad that I have
For a long time I have never had a problem with google, but these captchas are silly, I have had trouble ordering tickets, signing up to memberships and newsletters and entering the competitions, every time a captcha comes up and I do as it asks, because lets face it there are only so many squares with a car in or a bus and it tells me captcha failed try again, I recently tried to order tickets 34 times I tried his captcha and it kept failing, ive tried all sorts to get over this and it just isn't working, on your forums on complaints, if you ever look and take notice loads of people are complaining a lot of my friends are, its ridiculas, now I want to be able to order tickets I want to be able to receive newsletters I want a normal service o do these things
I am disappointed that you changed “Contact “ out side of emails. I do not like the fact that now I cannot open up my contacts while I am writing a email.
Totally not welcome change. You didn’t have even inform us that there would be a change. Totally lost, confuse and I really want my “Contacts” back.
recaptcha no longer works. none of them can be solved. you click and clikc and clikc
The no internet prompt stays on even though the game comes up,preventing interaction with the game of war fire age.
Don’t help , don’t help, don’t help
At 3:23 am i recived a pop up advertisement.
This is totally unexceptable. Please resolve this problem quickly and permanently.
I have always had a good experience with google.
I hate google.
I have a Samsung Galaxy S7active phone and the last update, Monday, June 25th, was a Google update. I no longer have text tones, my phone runs terribly slow, and I keep getting pop ups that I cannot get rid of. I WANT MY TEXT TONES BACK!!!!!!!!!!!!!!!!!!! I contacted AT&T and they are unable to resolve this issue and suggested that I contact you since you did the last update. I want my phone back the way it was - working!@!!!! not like now. It is very slow to respond - texting, moving to other apps, and looking things up on the internet. I am so upset that ALL my specific text tones are gone with no option to bring them back. Please resolve this problem.
When I filled out an online application form for a professional organization my email address of course was required. The box auto filled my gmail address which I deleted and instead entered my company address. Once the form was completed it stated a confirmation email was sent to complete the registration. I repeatedly checked my business address but no email. Then when I looked at the unread emails on my I phone the confirmation email was sent to my gmail account! Google has no business manipulating my information in this way. In fact I DO NOT LIKE the way Google wants to constantly auto fill my information. I do not need their AI telling me what to enter, I am capable of doing that myself. I will probably close my accounts with google and never use any of their services again if at all possible. People worry about "big pharma" "big oil" & other corporations. I know that our biggest danger is "big tech"!
I am trying to set up my cell phone but I can't get past the Google set-up. It will not accept my password. I have reset my password online successfully but when I enter it into my cellphone it will not accept it. I am not able to contact Google in any way. The Verizon Wireless representative could not either. My cellphone is inoperable due to this. Google has made itself completely unavailable.
I don't like you Asking so many questions. I turn off auto update, it turns itself back on. You invade my privacy, you save info I don't want saved and it is a MAJOR fucking job to view all privacy rules and location rules and then you have to have computer knowledge of what it all means!! I like your search engine and games and the rest you can shove up your ads!! You have no idea how many people I know that are saying the same thing......I don't want your assistant, you make,sure you download updates to see what areas you can target and then force a bunch of bloatware!! I want to throw my cellphone now. You provide gadgets and hacks but only the people who know how to use are hackers!! and every time I talk to Google I talk to a foreigner with the same accent of those who hate our people!!! Fuck off Google I believe YOU are the enemy!!!! Like Obama!!
I hate google why is there no number or real person to talk to. I rest my phone and dont know my passcode im locked out my phone why did samsung allow they have no right to lock my phone i need my phone and all because a stupid password, a class action suit should be brought
since feb 13th 2018 I have reported spam, hack ,fraud to google and gmail in the process I have broken two mobile phones and my tablet is now frozen I assume by the hacker, I have conducted two hard resets as instructed obiously it failed. I have no form of contact, and loosing business as I am self employed and communicate mostly via facebook. I have no access to any online account. even my bank was violated by this. it is appalling that from 13th feb up until todays date I sit here trying to sort this situation. I'm considering law advice if this is not sorted in the next few hours.
I ordered a wig from wigsmart 05.03,2018 the style was called Jamie Lee Curtis. The wig I received was nothing like the style I ordered. They asked for pictures of me wearing it I obliged. They offered me various incentives to keep it the last being a 30% refund and keep the wig. I've stood my ground insisting I get a full refund of £75 plus postage £15,60 to return it with insurance. I did not receive the mesh-like wig cap with the order. I have emailed them twice asking for confirmation of receiving £90.60p refund, no answered received. There service has not been good, many emails telling me how hard staff worked to make it and many more with differing % refunds. I am loath to return the wig I feel there is no guarantee I will see my refund. Please can you help me
Been trying to get into my acct for 1 and a half weeks. Been getting the run around not impressed. when I go on internet to recovery they send me to my husbands yahoo. acct I have to close google to be able to access it. Please just sms me or my daughter 3991 Please help me get back to using my acct. Thank you
Your website sucks the only thing it can do is saying not responding
After at least 10 years with Google as my default search engine on PCs and Macs both at home and work, I am re-setting all browsers to another search engine, definitely not Chrome and all related system folders and files will be deleted. There are 7 computers in my family, plus my work desktop and Google will be expunged from all of them. The reasons are two-fold.
1. Google's marketing of Chrome over the last 5 years has become increasingly aggressive and abusive. I tried Chrome only once for a few days and did not like it. The homepage was very intrusive with flashing banners and pop-ups and demands for me to check security, to get get hold of my private details I surmise. Chrome has the worst reputation for privacy - some of my AV ware classed it as a PUP or worse. It is my decision alone if I want Chrome or not and I do not buy and maintain computers for Google's marketing campaigns. They are for me - not for Google or anyone else.
I recall the Chrome marketing started with random, occasional pop-ups on Google's homepage, then it was bundled in with software/driver updates of what I thought were bona fide companies who I actively discriminate against since. The Google homepage pop-ups increased in regularity and resistance to removal. As of about 3 months ago Chrome pop-ups are a permanent feature on my large work desktop. Google does not advise how to stop it because you thinks its your right. I asked our IT Manager to manually delete the manifest.dll files which worked for only one day - I believe you have written it into the HTML code. Obviously Google's hackers are highly trained.
However on my family's 7 computers, there is particularly aggressive and complete AV software that removes everything I have found. Nothing comes back after that. But this abuse is obviously a deliberate and pre-meditated decision of Google and I resent it. Henceforth, I will not allow any Google browser system files on any of my computers.
2. If you are still reading this, the removal of View Image and Search Image functionality today, was the last straw with Google. I have read your Twitter announcement but I reject the reasoning. The best way to protect IP is not to publish at all, but these numerous image subscription companies embed their logos all over the images anyway. And there are very few users with the specialist advanced skills and software who could remove the watermarks and frankly, its more trouble than its worth when there is often matching images from other sources without them. No doubt there are other reasons that Google does not wish to publish in the public domain such as subscriber loyalty. By actually seeing a product image is marketing for that company, because if its the sort of product I am looking for, then I'll hit Visit. Most manufacturers I found this way and will want to purchase their products.
But Google have tried to make it difficult and made sure of their subscribers' loyalty by forcing users to visit their websites. But the reality is that users will simply erase Google and Chrome from their systems and use another search engine and/or browser as I have done. I've looked at some now and they all allow to view, save and search for higher definition. I don't need to look any further - its too easy.
Google used to be a good company with the right attitude towards users, but over the last 5 or 6 years you've become increasingly greedy and consumers know it. When you lose enough of us, then Google will learn. I regret it has come to this.
can't reassign phone numbers to different business accounts; they uploaded information to phone number without my permission or my doing so; I can't find information I'm seeking because previous search algorithyms are sending me elsewhere (I guess), I can't even find information when I search with the exact words in the url either from .com or .ca when looking internationally, I can't manage my multiple accounts with fluidity. It's getting worse. Need a search engine for that markets small businesses and small sites - maybe then I could find the information I'm looking for.
You tube red is appallingly bad
the reason is that you tube red, unlike the normal you tube, will not play on multiple devices in my home.
I have several TVs in my house and I play you tube on all of them
with the normal you tube this is fine,unfortunately with you tube red, my tv says ....YouTube red is being used on another device and it stops,
You tube red is useless and I wish to cancel, because it cannot be used on multiple devices in my home.
many other services, Netflix Lightbox, etc do allow play on multiple devices in my home. So ....... Why not you tube red ? Please explain ? Unhappy You tube red customer , Ryan James Flat 3, 4 Frederick street Avalon lower Hutt new Zealand, Phone 022 404 4706
this is a kind request of mine to google...please kindly recover my email id. I don't know who hacked my email account .I can't even enter in my account can't check my important mails .This id is very important for me .Please consider my problems and kindly recover my id. I have tried many different ways but still google has no respond. Please consider it.
The name provided was used to create an account some time ago which cannot be remembered now. Meanwhile the google as a company is not making it easy at all for me to either retrieve or create a new one.I'm completely devastated because I cannot access google play store to inatall any app. I'm currently out to date because I'm not on whatApp or any other social media. Please I need help.
i am sick and tired of spanish come up in my browser i have my setting in english what's the problem.
other browsers do not do this. chrome is having problems all the time . i pretty much have had it.
It's absolutely awful that I can't sign in to my account on another comp/Laptop other than my own. I currently do not have a cell phone so I can't receive verification texts, so I sent my email and you STILL couldn't confirm it's my account, what an absolute JOKE that system is, absolutely pathetic, it really is...I have work to do this weekend, and now I can't, thanks google, you absolutely suck. Sort it out and get me back into my account
Why does Google discriminates against the White Males.?Is it a normal practice at Google to give preferential treatments for Jews, Indians, Asians, Females, and be bias toward White and Black Males, also against Hispanics ?
My daughter called google in Canada asking for help to get into her google account. She had to change pass word 3 times and still couldn't' get in. The people who answered hung up 3 times for no reason. Very angry. POOR CUSTOMER SERVICE.
I have been receiving phone calls on my business phone from companies selling Google listing. I listed on Nov. 7, 2017 with a company called Modern Spotlight. I continue to receive calls from other companies one told me to complain to google head office. I hope this is the correct form to issue this complaint and look forward to an answer or action that could stop these calls short of disconnecting the phone. Thank you for your attention to this matter and I look forward to a solution that makes these phone calls stop.
We have used Googlemail for a number of years without having to use a password to access it. Now we have been told to change our password but your system does not recognise any password which we thought we had created and possibly does not recognise our e-mail address for the account which we created some years ago and now we are supposed to know the date on which the account was created and of course, we have not kept a record because we never thought that it would be necessary. On inputting our telephone number we are told that your system does not recognise either of our names. Your system is ridiculously complicated. We have already provided an e-mail address which you can check on and you e-mailed that address with a verification code but when we re-enter your system to input the code, we have to re-input the address which triggers another e-mail and a new code so we have to remain on screen until our daughter can inform us of the latest verification code. Since she is working this will have to wait until she is available and this may take some time. Meanwhile we are e-mailless and have been so for over a week thanks to you. We have contacted your helpline number to be given a recovery website address which has been accessed only to find several alternatives which we do not trust as being official. Some customer service.
NO GMAIL - NOT WORKING - HASN'T BEEN FOR DAYS - CANNOT CONTACT GOOGLE OR GMAIL - TRIED PHONING SYDNEY TO HAVE A RECORDED MESSAGE WHICH DID NOT REFER TO GMAIL
OUR COMPUTER HAS BEEN CHECKED - PROBLEM IS NOT OUR END
INITIALLY COULDN'T SEND EMAILS NOW CANNOT SEND OR RECEIVE
THINKING I HAD THE INCORRECT PASSWORD FOR ONLINE COMPLAINT DIDN'T HELP AS COULDN'T GET GOOGLE/GMAIL TO RESPOND
I ask for free reverse mobile phone location app. Everyone that show up you have to pay to get location of momoblie phone right now where it is located
I called your customer service number to get help with my account and my granddaughter's account, I must have sound a little confusing but there was no need to hang up on me. when I called back someone picked up the phone and put it back down. I talked to another gentleman who helped me with my account and then hung up without helping me with my granddaughter's account, I give up. I think we have a language barrier or they're just not able to help me. If they aren't , I could appreciate them saying so. Deborah Robinson.
Am completely fed up with Google mail and its continuous loading icon that goes on forever or having to recover web pages because they have frozen that take ages to get back. I often switch off. Doesn't happen on my mobile but I like to work with a desktop. Thinking of going back to Hotmail because Google is a right pain and has been for a long time. Also why does it keep asking me to get on to Chrome every time I go on email. I am on Chrome. Get rid of your pesky question on my page please. Drives me mad and obliterates email messages. MY IP supplier has replaced my router and made no difference.
I received several notifications of a reward. Iphone 7 and attempted to verify the validity. And to inform that I could not add my cvv number due to putting a 3rd party payment block due to previous scam. I enquired whether there was some other way of paying for postage. EE account or other.to discover tha £5 and then £16 was required to get an answer. This seems excessive to just validate and help with this.
phoned 877-478-4015 at approx. 11:45 today with an inquiry. the call was ended after i stated my question. redialed at 11:47, reached the same rep., and he disconnected directly after i stated my issue. i think once, perhaps a glitch, twice deliberate.
I want to know why you are censoring people that you feel don't fit your narrative this is called policing our opinions it's illegal and I'm telling you we are censoring your company this is not right your company needs to stop this asap
Please consider this HATE MAIL for killing the Nik Software collection. Do you have any idea how many photographers depend upon that set of plug-ins? Why did Google buy Nik if they weren't going to maintain it?????!!!! Killing the Nik software has just undone all the good that Google has done for world, I will never forgive Google for doing this. Charge us for the software if you have to, or sell it to someone that will maintain it. but don't let it die! Every photographer I know now loathes and detests Google for this despicable act.
I have experienced an intolerable number of problems with signing to my Google account. Almost every time I have got to use a new password, with codes going backwards and forwards. I have had enough. My time is valuable. Please advise me on this. If the reply is too slow I will close my account.
I recently sent a Zippo lighter for repair. Found a site with an address, which having talked to Zippo, they advised that this address is over 4 years old, the result is that my lighter is now 'lost'. How is it that Google can continue to show out of date critical information. Zippo obviously know of the problem, but advise that there is nothing they can do about it.
My nexus 9 tablet would not open one day. It went through the 'sign in cycle' that so many others have described an was not caused by me. The only way to clear this was to reset using the external buttons. When restarting, it requests that i use the original account details. I tried with what I can recall and failed. An option for verification with sms was given...security questions but one including when the account was set up. If i can't recall a password or other details how do you think i will recall a question like this.
I took an educated guess and it let me through. I am at a stage where i have tried a private account with the correct details...yahoo, a google account with the correct details, but wrong, another google account which was work and i assume closed as i have resigned. Surely if you have details of these you can cross reference details? If i cannot recall a non google account then i do not know what to do. Why does it not give the option to reopen details by confirming with proper security questions or verification through phone etc. I never asked for this level of security and was not informed. The pad does not have any life threatening data and i would rather lose it and have someone use it than having this level of encryption.
I should have had an option when setting up or if i did one that i understood because i would have unchecked it. I expect you to confirm who I am in another way and help me to resolve this issue.
We have spent money on google advertising, yet received bogus and unjust reviews. We asked for them to be removed and google refused. Another company advertising with google in the same business as us got a poor review from a customer and google removed it. These are not legit and we know they are coming from competitors. How is this fair? I don't want to spend any more money with google as they don't seem to be able to police these reviews.
Google are a dreadful company to deal with, their customer service is appalling. I have had negative reviews by phantom customers on my company and apparently anybody can say what they like about your company with out any need for silly things like facts or Google reviewing the comments. On top of that if you list your business on Google maps - it can't be removed! small print of the signing up process. Now clearly this has to be illegal or certainly immoral - to be unable to reverse a decision about my company information - who the hell do they think they are? You can go ex-directory from the phone book but not with Google. They honestly think they can control our property ie. our information and therefore without exaggerating - our lives.
I have been trying to get onto google my business for like 2 years without success. The Filipino call center don't call me to verify my ad on google my business, so it goes back to me calling again to trying to get them to call but then they keep sending me an email wanting me to video verify. I don't want to do that because I am an onsite computer repairer, and very few people come to my house and I really don't want people to just turn up to my house wanting me to fix their computers. So the circle just keeps going round and round and round and round so i am not happy at all matter of fact I am considering taking legal options to sort this out.
I was in the market for a dog from my home town in New Glasgow Nova Scotia Canada. Under dogs for sale in New Glasgow there was a litter of puppies for sale at 100 dollars. I applied, phoned and found out they were American in Indiana. They offered to sell the dog and charge an extra fee of 100 dollars for delivery. How they were going to get past the border I don't know. I emailed her hinting that it was a scam. She emailed back that she could be trusted and would send the puppy as soon as she received the 200 dollars.
That opened my eyes. Now a person with the same phone number is offering purebred Poms with a setting in Alberta under the new name of Dora Wilson. If you check the add, she lives all over Alberta and a dozen different cities with the same Indiana phone humber. I realize you can't check every thing but this smells of a puppy mill or at worst payment with no arrival of puppy. I wonder how many people have been taken it and sent money. Other than that I have no complaints about Google. I find the site very helpful for a lot of different reasons. The resources seem to be endless. thank you at least accepting my complaint.
I purchased a Samsung galaxy s7 edge two month ago and I forgot the password so I did the factory reset, now I can not get into my phone I contacted att and they in turn contacted Samsung who told me to go online and change my password and wait 24 hours which I did but still can not get into my phone so Samsung told me I would have to send the phone to them but I had to send a proof of purchase which I did now they are telling me I have to wait 24 to 48 hours for a ups label. This is crap you should have a way to help us, I will not have a phone for at least 3 more weeks because of this.
I have just received notification from Google that two of my sites violate their advertising policies and therefore all my ads have been shut down. Nothing new has been done to these two sites for at least two weeks maybe longer. The person that looks after this for me is on vacation and it is Friday.
At one time I handled everything Google (we have been using Adwords since its inception, and as the user interface got more and more complicated I was forced to bring in people to manage that for me. I called in to ask what the problem was and was basically told that my landing page has been compromised and that the only way for me to discover what I need to fix is to use the search console which required me to load code onto my home page.
that is beyond my ability and frankly I find this an absolute customer service failure on Google's behalf. I am not a huge multinational client of Google but I have literally consistently spend between $200 and $800 a month since the get go, I would expect a little more than that from a business partner of mine. I wish there was an alternative and now fully endorse The Economist's recent article on the domination of our industries by companies such as Google.
I purchased a Nexus 6P with Nexus Protect on 9/30/2015. I decided June 28, 2016 that I wanted to try Google Fi because my Verizon Wireless bills were very high. Once I received the Project Fi SIM card, I tried using it in my phone for a few weeks and decided that the coverage in my home area was fine, but at my job it was not very strong, so I decided to cancel my Fi service. This began a long series of problems that ultimately ended in my checking account being withdrawn and my Google Drive service being cancelled for my payment being declined without any chance for me to correct the problem.
When I put my Verizon SIM back into my phone, the phone would not recognize the service, despite it working for months with the same SIM card prior to me trying Fi. I spent 2 hours at the Verizon store trying to get my service working, and they were finally able to get my phone to recognize the service my giving me a new SIM card, activating it in a floor model phone (because it wouldn't activate in my Nexus 6P), and then putting the activated card into my phone, at which point I got signal and was able to make calls. What I didn't know at the time (and wouldn't find out for a few months after), was that my phone was constantly sending requests to activate Call Forwarding and it was preventing any calls from reaching my phone.
That meant I never got a missed call or anything on my phone, but I would get a text message that someone left me a voicemail after (because texting wasn't affected by Call Forwarding). After weeks of working with Verizon (resetting the phone to factory specs, trying new SIM cards, adjusting settings on my account), they said the problem was my phone, not their service. I think there may be some problem with Google Fi releasing service from a Nexus 6P when leaving, you may want to look into that.
I called Google to see if they could help me, and they said I could replace my phone since I have a warranty. However, they said that they needed to put a hold on my account for the cost of the phone until they received my phone back. I asked them if that meant my funds wouldn't be available and the person on the phone said they would be (he was wrong). That left me with $13 left in my account, which obviously I wasn't expecting and it caused my entire financial life to be thrown asunder temporarily.
I have to say, why did I pay for a warranty that requires me to basically buy a new phone temporarily? Most companies I've worked with for warranty replacements only charge the customer after the 30 day return policy has passed and they don't receive the product. Obviously I returned my old phone the day after I received my new one, but this is really awful business practice. If I didn't have that money in my account (which I barely did), I wouldn't have been able to use my warranty!
In the interim between the hold being placed on my account and the funds being released, my Google Drive payment was attempted to be withdrawn from my bank account and the payment was declined. I got a notification from Google, but the "Fix or Retry Now" button only takes you to a statement page with no instructions on how to retry the payment or try a different card! It's like they don't want you to fix the problem until your account is expired! I have since gotten my account cancelled and re-signed up for service, which wa sthe only course of action I could figure out.
I would very much like someone to reach out to me to discuss this series of events that were in my mind, entirely Google's fault. Your company failed on a number of levels and I really want to know that something will be done to fix some of these issues.
The sign in button for email no longer shows up on my home page, pain in the fanny to google the right sight to get it. Google keeps saying I have no connection and will not come up, so I have to use other engines and MOST important. Yahoo took over my Google engine and Microsoft explorer. It was impossible to get out. I uninstalled/reinstalled; checked defaults...went through and took out anything related to yahoo and google. Within a couple days it kept coming back. I sent a nasty email to yahoo corp. 2 days later my computer completely crashed. I believe the malware infected my computer when I installed "Chromium" (not Chrome) it says its from Google; I could not uninstall it no matter what I did. If I had the money I would sue Yahoo.
I have been playing a game called Simcity Buildit for the past 1 and a half years until last year in August, my google account crashed and i lost my saved game. When i started the game, there comes an option of logging in with your google account and continue playing your saved game, but right after my account crash, when i tried to log in with my google account, my saved game just never appeared and i lost all the progress that i had made in the last 1 years.
This complaint may sound stupid but i lost a game which i loved very much and which was a very important medium for me to get de-stressed. So please i request google if possible please restore my saved game as quick as possible. And another fact my city was named Mahapurushnagar in the game with a vast population.
I am very upset with the information I am getting when I Google 2016 presidential polls. I now receive often as the first news source non traditional information on polls. I now receive Breitbart and other right wing news outlets. These sites present inaccurate biased interpretations of polls.
I am appalled that google treats these sites as legitimate sites. I am not a supporter of these sites and would like to see google be more objective. It appears that google is programmed to put Donald Trump in the best light possible. Please Google, be more objective and do not favor these right wing sites. Very surprised and disappointed. Not sure whether Breitbart is giving google money.
Google overwhelms webpages with advertisements in Chrome. Makes it tedious to use. Sometimes the ads are difficult to tell from the real content. They should outline the ads with a heavy border or something. It's almost like Adwords and Adsense are spammers. I am sorry to see this.
We hired a trusted photographer with google in Calgary, Alberta. It took her 8-weeks and 4 re-shoots to get the photos. Once we paid her the final deposit, she disappeared. I have been emailing and phoning her with no response. We were told, upon final payment she would have our photos posted to google as a virtual tour (which has not happened). We are well into the third week of no response from her. At this point, we feel that she ripped us off and if I can not get ahold of her (despite repeated attempts) what am I supposed to do?
I am a retired university professor and I communicate with approximately 500 recipients of my list, all over the world. Because, As perhaps you know, Greece is enslaved under occupation by the EU, I send messages to MEPs of EU, on the plight of the enslaved Greece. My sending was, according to the guidelines of google. Maximum 500 recipients per message through your website and 100 through the reduction in outlook. Obviously whenever there is a requirement for remission from my list, is done immediately.
Without mentioning any specific to me and asking me to find the reason by myself, Google Greece, disconnected first my email. Before they allowed me only two emails per day. Next they disconnected and my second email, then they connected it, asking every time the password to log in. Given the situation of enslavement of Greece, please check whether my suffering comes from actions to google Greece, from EU. Or from the obedient servant of EU, “Greek” government.
Someone at Google HQ has misused my contact information and put the wrong ads in for my websites. I already contact all of these websites as well as Google. But if anyone searches online they see the wrong information. I have been told there is nothing Google can do about this, even after submitting a complaint on the Google support website. How can I contact the Google CEO and fix this for good? I am getting hundreds of incorrect calls each month now.
I have complained before and I have reached the end of my rope with Google. I will remove (in the process ) my files,notify those I need to of the new address and leave Google forever this time. Google seen fit to remove the compose email link from my inbox so I cannot send any emails. Then because I am severely disabled they made sure there was no way that I could recover it.
I spent over two hours this morning looking for the compose email button and a way to recover it or at least get back to the conventional or basic standard setup for the inbox which I am told I can no longer use. I have complained at least ten times that because of the brain hemorrhage I had in 1990 I cannot use the new inbox because the new set up with the different colors and all the distractions is too much for me to handle. It is like moving furniture in a sightless persons house, you just cannot do that. I cannot deal with a bunch of distractions, I need things KISS, Keep It Simple Stupid. This is why I am disabled.
I'll give you another option pay for a young pretty girl to sit here and help me out on the computer and I will agree to use your complicated inbox. Give me a week or two to remove all the files I need to get off of here and notify all the people I have to of my new address and I will delete the account.
Cannot verify my Google account. I know the problem is that I am outside the US. Yes, I was able to get the foreign computer on the list of my devices. Have searched and searched and I know my username and password. I even tried changing my password to get in and still cannot. The only forum suggestion is to delete the account and start over.
I'm originally from San Francisco and relocated to another state. I heard about Google express from family members. I wanted to see what all the talk was about so I signed up for the trial membership and excited to use the $15 off and my order was rejected. Second attempt, rejected. I have money in my account so it couldn't of been my card that was being declined. Third attempt of the same thing. I used my bank card and still canceled my order and didn't even allow me to enjoy the benefits of Google express.
I called customer service which happened to be a waste of time because nothing was resolved after she said that she looked into the problem which was stopping me from being serviced. So I gave up. It says that it delivers to my area, but clearly it doesn't. They are false advertising and to me I think it's only to obtain credit card information and billing addresses of customers. They not once delivered any of my orders and trust me I tried about ten times. I finally went to Walmart and got everything I needed.
I have an ongoing issue with Google Apps for Work. I raised a case some time back after realizing that Google did not invoice my company with the correct company name. I have shared a number of conversations, mostly with seemingly inept individuals based in an office in Bulgaria. Seemingly there is no management escalation process. Hapless individuals repeatedly close my case even though my issue is not remedied - it has been going-on for months now.
The latest advisor informed me of the following:
"I've heard back from our specialist regarding this issue and found that you're Google Apps for Work account was affected by an issue, during our migration to our new billing system, which updated your previous payment receipts with your current billing profile information. This was not expected behavior and I apologize for any inconvenience this has caused.
Unfortunately, as my colleagues have previously mentioned, it will not be possible to update your previous invoices with your new billing information. However, I can assure you that all future invoices will display the current information in your billing profile."
This is not good enough. Clearly Google does not realize that they have a legal obligation to supply me with VAT invoices - MY VAT invoices with MY company details on them. With no way of reaching anyone credible at Google, today I have taken the disappointing action of reporting Google to the Financial Conduct Authority.
I own a dental practice. I had a patient contact us yesterday very relieved that we are still here as when he searched in Google, it came up with a short list of which we were on but next to our business in red it stated that we are permanently closed. This information is incorrect and could cost my business money and put our patients through un-necessary worry. We are currently going through a transition at the moment as we are no longer a NHS practice and this incorrect information could be very damaging.
I have a complaint, ever since I stopped using google it just seems like my iPhone sometimes gets redirected to something not related to my search. I search on yahoo or bing, and believe me the results suck, and I do believe that google has something to do with it.
I read a NY Times open piece about Cooper and his DC Blog. I find it shocking that Google assumed the power to shut down the blog with its archives as well as his e-mail account. According to what I understand, you did this in direct violation of your own Terms of Service. In this day when vindictiveness is used as a political tool, you appear to have hoisted on your own petard. My additional reading on the subject finds that you are the only arbiter in many situations and Google corporate headquarters the CEO wield absolute power in a wide variety of cases. Again, not wishing to overstate my case, your actions fall inline with the all powerful Donald Trump. Obviously I am in no position to part ways with Google services, but to say that I am both disappointed and angry would be an understatement. If I have not reached the 100 word requirement and this precludes me from being heard, I see this as another instance of your cavalier attitude.
I registered my account in France and now moved back to the uk. I cannot access apps on play and am not downloading anything more till I can revolve this issue. The issue lays around my banking app, refuses to let me access it and is informing my that its not permitted in your country. Find this strange as people these days live in more than one country and have bank accounts in these. Not so globally friendly after all.
Google is purposely altering searches in favor of Hilary Clinton! I am reporting this and will make sure everyone knows that the world's largest search engine is secretly democratic. I have the proof and have taken a screenshot below. You can see clearly that Google does not display anything related to crimes against Hilary. If you go check out Yahoo! or Bing it comes up with all types of searches for criminal records, criminal history, and criminal scandals. But nope, nothing in Google!
Google charged my account without my permission and told me to contact the app developer for a refund. After confirmation that the developer never received funds from these purchases Google still will not refund me. So what did I buy exactly! $600 total was charged illegality. To make it worse my bank closed my fraud claim against Google before the developer confirmed they never received these transactions and will not allow me to reopen my claim without a police report with a suspect named. So who do I contact for this situation? I am in disbelief the way I've been treated and how can Google get away with this?
Went on Zuuvu [dot] com through a Google search. Told it was free to subscribe. Just wanted info. They took over $300.00 from my master car. I do not play these kinds of games. Want to unsubscribe and get my money back! No answer from them. This website is a total scam!
I have no problem with Google employee. My problem is SPAM. How can I get rid of spam. Sometimes the spam is too sexual and also money. Spammers think they can trick me. I got so mad and I threaten this user that I am going to the Police in my area. Help me please, I am 78 years old I do not need this kind of email.
When I open google Chrome to do a search the following appears. Be who you are. Love who you love. #prideforeveryone. I want to use a service without having to mentally deal with someones agenda, political, social or otherwise. Please remove this and just let me use your search engine without extraneous sayings.
If you 'google' "Wildlife Rehab in Yucaipa, CA", a site comes up with my name and home phone number. I would like this removed immediately as I am retired from the hobby of rehabilitating wildlife for nearly three years. Both wildlife groups mentioned on this site say that this is not their problem. Can you help me, please?
The Google doodle today is celebrating "black supremacy". By celebrating a woman that they refer to as a "human rights activist". Yuri Kochiama was not an activist! If she was an activist for white supremacy she would be far from celebrated! No race should have supremacy! The world doesn't work well with one supreme race! There are a number of races on this earth and we are all equal. Google has the nerve to spell out "equality" in the back ground. Any supremacy is far from equality! This is either ignorance or just plain stupidity! Why is google trying to cause division among the users?
I was on Facebook opening video that was posted. Then all of sudden site throw me to "Google " saying that I did win with my tablet an iPhone 6 for download an specific app. I don't trust had to answer 4 questions then add bank details and address. It looks same as Google symbol but i am scared to put bank details. Did took screen shot for you to see. This is not Google, it's a hack! Please be aware of the site Zuuvu.
Address complaint. I use Lift to get around and every time I call for a Lift it takes them to the mall & not my street address. I have to talk to them and tell them how to get to my address. Is there anyway I could correct this?
Google sells inferior products such as a $75 overpriced chromecast ultra which is nothing more than a piece of shiiit that didnt work but managed to damage my pc monitor w) in the 1st 3 days of trying to use it to mirror phone display. I reported it to google and filed a claim in an attempt to retrieve the cost of my broken monitor. Its been approx 6 months now, and google flat out doesnt respond and the many times ive called customer support re: this issue I was told the issue had been escalated & that i'll receive a call from mgmt w) in 24 hours and not once has anybody called me. Google flatout doesnt care and apparently they seem to be untouchable considering they are doing this very same thing to so many other people, not just myself. The gov't entities that are responsible for ensuring our rights are protected as consumers and americans and assume the duty for regulating and ensuring that companies such as google are operating and doing business in a lawful manner, are literally doing nothing. To those of you who may be reading this we americans have officially entered into a very questionable time and should all be extremely concerned about what evil lies around the corner! I also have had personal data on my mobile device which was stored in picassa than transferred into google drive by google, such as photos, videos, and file documents that have dissapeared and never again resurfaced. Additionally, the majority of our mobile phones have various apps and functions that google will request permissions to access and on multiple instances i've declined google permission to access, only to discover that googles service disregards the fact that I denied them access and will bypass permissions amd reser my preferences all without my permission. This is against my constitutional rights and violates the privacy laws we have in place in the US, yet google continues doing as they please without any concern or regard. Its appauling what this company is getting away with and its all kinds of scary that our govt doesnt seem to have any inclination to put a stop to it. These must be the end times ive been hearing about since I was a child, that religious folks talk about. We still have the option to sue google and its the following step on my agenda. Fuck google!! You deserve to die and I hope you burn in hell!!
I want to file a complaint angainst the app war robots. I recently got a new phone and downloaded it and all my progress was lost. I have attempted to contact their support and no one will answer my request and I have spent hundreds of dollars on that game. I want to know what can be done since you have it on google play and they are not helping the customers.
They take all your info and act like they are doing you a favour, they are pure evil just like facebook and all these garbage tech companys.
Google keeps calling wanting us to update our business with them, we don't have a business and inherited this phone number from a company that went bankrupt 5 years ago and we were continually getting calls from google, 2 times today. We are a retired couple and have never had a business. This is blatant harassment and I want them to stop calling our phone number.
Need to sort ye flash out I’m getting headaches, I’m suing if it doesn’t change x
I have turned off the location service on my phone as I feel it is an invasion of my reasonable privacy.
However,the device continually keeps asking me about this service,wanting to turn it back on,usually in a 15-20 minute time frame.
This constant and and continuous harassment has not only stopped videos from playing,it over rides any and all functions on my phone.
Basically,No means No,and I feel that since my phone service provider seems to be able to locate my phone for any and all purposes,including browser and application data delivery,that it isn't necessary for the Google platform to continually harass me to turn on the location for its own purposes.
When i use google news I can find indescribable amounts of info on donald trump . However when it comes to science and or topics not related to trump i am left with just a scant view of anything beyond. I just wish your platform for news was more broadly versed for people and not so subject to the ebb and flow of society
THIS WOULD OF BEEN A ZERO RATING BUT IT WAS NOT AN OPTION!
We had found the perfect home for us when we visited Idaho February 18, 2019 and made an offer. The sellers accepted our offer and we were put into contact with Nic Hurst employee of Geneva Financial. We were in contract as of February 18,2019. Things were going well at first, documents were provided as Nic Hurst had asked for them. We officially moved to Idaho March 2, 2019 and lived in a studio while our new home was in escrow and being processed, so we thought. Our home in California was also on the market. We continued to provide documents to Nic Hurst for the VA loan that we went with as before in California. Our home in California sold and closed early April 2019. We had informed Nic Hurst that we were putting $30K down on to this new home as a down payment from the sale of our home in California. We had been informed by Nic Hurst that our home here in Idaho would close the follow day, not to worry as he had it covered. He did not complete the loan as promised, he did not lock in our rate with the VA on time, he did not get the appraisal out on time. It would take him hours to days to respond to text messages from us. He would make every excuse in the book not to get back to us. Our Realtor Doug Kelly finally had to get his boss Jay Madison (branch manager for Geneva Financial) involved as our loan was not progressing. Thinking this would be handled and we would be able to close on time. Jay Madison called my husband and he explained the situation and how this loan should of not taken this long to close. Jay Madison was informed of all the concerns we had and how this loan on our new home was not being processed. The VA rate was locked in 2 weeks prior to closing on this house which was too late and a horrible rate. Jay Madison insured us he would handle this and it would be completed in a timely manner. Jay Madison informed us that our contract stated that we were to close April 19, 2019 the latest sooner if possible. Almost 2 weeks had passed and we finally got the green light to go to title to sign our papers to close, which was April 23, 2019. My husband and I arrived to sign our paperwork April 23, 2019, upon reviewing it within 5 minutes of sitting down they were WRONG. They wanted almost $2,000.00 more on the day of signing by check. Jay Madison was called from the title company with our realtor Doug Kelly with us and was asked to make this right for us as it should not take this long and have had so many problems to close a home. Jay Madison stated legally he can not do anything but change the documents to add the $2K into the sales price of the home and issue the CD all over again. My husband & I asked for his fees to be reduced, as this should of been caught way before the day of closing. He again stated he will not do that legally. His hands were tied and he made it quite clear it will not happen. He resubmits the CD same day, April 23, 2019. We reviewed the new paperwork at 2pm via e-mail and again it is WRONG, the $30K we wired as a down payment was now reduced to $29,994.26 and the house payment had increased. Jay Madison was then called and rudely asked if he should cut us a check for the difference in the amount of $6.00. Jay Madison was argumentative with us stating that the VA will not allow odd numbers and there are a lot of moving parts on this loan. LIES as we have had a VA loan in California. Again he was asked to reduce his fees not the federal fees but his broker fees to make this right with us. Again he refused and would not do this I have witnesses and text messages from Jay Madison refusing to make this right with us. On April 24,2019 when we actually closed on this house they again changed the number of our down payment again from $30K to $28,050.00 and added fees into the contract that we did not agree to and or sign these new numbers. Jay Madison stated to us that he had to work the numbers to make it work. We explained again to him that we gave exact $30K not $28,050.00 or $29,994.26.
Jay Madison is NOT an upstanding business individual. He is a disgrace to this company. He does NOT have your best interest at heart. He is all about the Money. He even overcharged for a credit report. We were having to pay rent each day we did not close on our new home.
He had the nerve to text me the day of signing our paperwork stating that he knows I am frustrated but we could be good friends if I could get past this. No I do NOT need friends like this in my life. I DO NOT RECOMMEND ANYONE TO DO BUSINESS WITH GENEVA FINANCIAL. They will not get things done in a timely manner unless you have months to wait.
I receive daily harassing phone calls from services trying to force me to update my business account. I've been cussed out, hung up on and literally called every day. This is extreme harassment and even though I've asked repeatedly it wont stop. I have no use for google and nothing good to say about them
Why haven’t I received an explanation of why I can’t access my account? I don’t remember the last password and for God’s sake (the stupidest question of all time) when did you create your account? Back when I didn’t care about remembering. That shouldn’t be a question people!!!!!! I want a reset your password that works, that’s it. Delivery drones? Self driving cars? It’s all a big fat waste of time when I can’t reset my password! Seriously? Please contact me!!!! That’s all I want. A new password!!!!! A new password!!!!!!! A freakin new password!!!!!!
l am sick and tired of fights being 3/4 through music cutting and stupid rectangle asking if l want to listen still. Pretty GDF'ing ridiculous
l like google l like youtube chrome etc.Also password saving...
My google account frequently get stopped, when clicking google or crome it display unfortunately crime stopped.
I created a google my business account and went live with my business website on Friday, April 12th, 2019. My status is pending but it says I’m verified. It’s been more than three days and I’m told it’s a technical problem on googles end. The customer support lady barely speaks English and I cannot get a straight answer.
All morning I keep getting e-mail that some one is trying to access my account. I called Google 1-888-856-5469 and spoke to one of the Indian rep who told me that some one in Mexico or Germany is trying to access my account and I have to pay a one time fee for Google to stop the person . Because I said I don't think I needed to pay for Google to stop people from accessing my account the Rep said that Google cannot help me and Hung up. I need some one to get in contact wit me.
Google repeatedly calls my office about updating company information. When I tell them the owner is in Beaumont they immediately hang up on me. I pushed 7 to be removed from the call line, 20 minutes later, another phone call. I decided to push 1, they had me hold, AFTER CALLING MY OFFICE, NOT ME CALLING THEM, for over 5 minutes. When I asked the female to answer the question,"you called me, why was I put on hold for over 5 minutes? She then hung up on me. I can only assume Google has been hacked and people are stealing information on people. Please correct this.
I have attempted to contact Google through various means with no success. A negative post was made concerning my law practice from either a fictional person or someone I do not know and have never represented. It is DAMAGING MY BUSINESS! We have tried for TWO WEEKS to talk to someone about this...we have flagged the negative post and followed the instructions given us by your on-line postings. NOTHING HAS WORKED. I need someone to call me before I take some other action.
I have complain about Google pay. I make a payment through your application to ola money for rs 388/on28/03/2019 .but till 11/04/2019 amount not credited in benificery account but debited from bank. I raised a complain but still not any action taken by you. And no replay given to me. It's very poor service.
I am not aspect this type of service from GREAT GOOGLE.
THE CUSTOMER SERVICE REPRESENTATIVES ARE AWFUL. I CANNOT UNDERSTAND WHAT THEY ARE SAYING WHEN I ASK A QUESTION. IF YOU ASK THEM TO REPEAT THE ANSWER THEY HANG UP OR HAVE A SERIOUS ATTITUDE. I ASKED FOR A MANAGER, I WAS TOLD CUSTOMER SERVICE DOES NOT HAVE A MANAGEMENT TEAM. THE FEMALE REPRESENTATIVE WAS YUCK!!!! I SPEND A LOT OF MONEY AND I WILL NOT ALLOW A PERSON TO SPEAK NASTY TO ME. I WILL QUIT FOR AWHILE BEFORE I DEAL WITH AMAZON PRIME AGAIN. HAVE A GREAT DAY.
Was on the line with NEST customer service for over 5 hours concerning a defective NEST. They kept passing the buck. Each time they told me I’d have to hold for 2-3 minutes it was 30-40 minutes . Spoke with 7 different agents who asked me the same questions each time. Was on 2 different “chats” while I was on hold and was disconnected each time. Each chat person asked me the same questions 2-3 times during the chat. Clearly their tactic is to wear people down so they give up .
When are you going to update your street view? I have tried to use it on places over 8 years old and it is unavailable.
I am the owner of a large Childcare Centre and someone called Ben Fletcher has desicrated my web site and also posted reviews detrimental to my business. I need this stopped immediately. There is other businesses this guy has hacked! My business is Tiny Tots Childcare Centre. Please respond ASAP as I’m getting complaints from my patrons!
I am unable to reset my password as I forgot my password and now I am trying to reset but google can't verify that this account belongs to me
I have received otp on my personal number but it's not so helpful for me
Your customer service line " open till 6p.m. ", called at 5:25p.m. and the recording said closed at 4:30p.m. DA??
Chat line has been empowered to send us to enroll in a device contract.... Not free. BULL!!
WASTED TEN + MINUTES ON HOLD.
I WILL BE SENDING MY COUNTER TOP OVEN BACK .
SHOULD HAVE BELIEVED THE BAD REVIEWS.
Someone posted online that I have HPV and Herpes
If you google my name
It appears on Cheaters
I can get no response from them
On my brand new Windows 10 computer I'm having issues with Google Chrome it takes a long time to open up I tried uninstall it and reinstall it it still does the same thing this is the first time this has happened on any computer I ever had it always open fast I tried it on somebody else's computer if she still did the same thing is your wig we can get this fixed cuz I like Google Chrome
I am really tired of the adds every time i open my phone. I am sick of the adds you have ruined the Internet.
im filing a complaint against GOOGLE for tampering and deleting videos and images out of my GOOGLE DRIVE that was evidence for a really high profile case thats involving multiply cases, in arizona supreme court and california supreme court,i notice the act of missing videos and images around december.GOOGLE deleted 2 of my videos without my consent which is illegal also known as breaking privacy rights and tampering with evidence which is against the law,CRIMINAL CONDUCT plays a big part in this situation due to the fact that GOOGLE is to obey and uphold the rights of someone privacy as well as confidential rights.now again GOOGLE has tamper and deleted 3 of my images which brings it to the total of 5 which was 2 videos and 3 images.i have the proof i need to prove my allegations against GOOGLE.the unlawful act that GOOGLE have done can lead to legal issues especially when GOOGLE has tampered with evidence,breaking the law.i as a account user under GOOGLE is now a victim of GOOGLE.and there is no right under any circumstances to be treated in this matter..i will appreciate if someone can contact me or legal actions will be the next step, thank you and have a bless day! casiree cotton and patrick caldwell
Horrible,nightmare customer service in India. Very limited English,zero knowledge. Constantly verbally abusing customers. Hours on hold. Horrible street noise. I was trying to resolve a problem for days.
I will be fileing a lawsuit . I have been called over 180 times this year. 3 months. I have recorded these last calles from 618-690-1669. I told her and you please stop calling you r ruining my business I have no other option but to retain a lawyer. this is proof of notice thank you! jeff banes
I am very dissatisfied with the way my technical issue got handled by rude, unprofessional people overseas who would deny my to esclate my call to a manager on duty. It was the first and probably the last time I eould ever recommend google to anyone. I will spread the word about how horrible you handle your customers. I will retirn my google device and continue to spread the word about your products and services. Jorrible horrible cistomer service with your overseas call centers! Do something about it. Thisbis unacceptible!!!
Worst customer service!!!! There representative not located in the USA and all they know it's to lied and i never got the right answer only Read me the policy (Google change there policy when ever they want.....)
I have been scammed for 16,000 I called you immediately to trace the google number and check on the google cards they made me buy.... I filed a report I was told I would get a response from 24-48 hours and no one has called me from the fraud department and that was Thursday its Monday now. Should I get a lawyer
I have purchased a product from Buy Factory Direct Have had no luck getting product repaired Lots of E mails also returned product as per instructions still getting runaround Going on 2 months Any help PLEASE Mark Jasper
I do not want to see the advertisements every time I open my email. Please stop them.
Two days ago I was informed by a representative from Google in Chesterfield. Oh that I would be receiving $3000 refund but would have to return $800 back before I could cash check. Two $800 attempts were made without success and now they will not return my 1600 until I resolve matter plus I can't cash check. This is all thru Google!! I need help
My right to privacy has been violated google has stored and kept personal photos from my phone, stored on their cloud without my permission as well as all websites I'v visited, YouTube videos, watch history, locations, texts, phone calls, email etc google has literally been monitoring everyone who own's a smartphone by collecting all the above information even after I have went to their site and was shocked at all the data they had been keeping on their servers that I thought private
I own a company’s & google has excepted an advertisement for another company with exactly the same name as mine, in the same area, with a different telephone number.
I have spoken to Comanies House & this company does not exist.
I have also spoken to a few people in google customer service but I keep being told that there is nothing that they can do about it.
Why is google accepting advertisements for non existent companies & why can’t they remove them when they find out.
When you buy a Google product you expect a permium devices and also premium service. Too bad reality learned me something else. Bought a Pixel 2 XL last year and noticed that the USB-C port seems to be semi-broken. I couldnt get a headphone to work on the audiojackconverter. No problem, bought a bluethooth headset. A month further my device started to shut down when i plugged a charging cable. Checked the internet and see this is a common problem with the usb-c port more people having, even with the newer Pixel 3. So, a factory fault. Contacted Google to get a RMA like 5 weeks ago but still have no solution. Premium service? Not even close. Next time ill buy a Asian phone because the service is waaaaaaay beter.
My sister is having problems with her Facebook account, so for Tech help found a phone number for help..The number is 1-844-233-3282, which turned out to be a scam, and is listed on your Google page. My sister was told in order to receive help, she must first buy Pay Cards, at $200.00 each..to make a long story short, she at last woke up to the fact that they were scamming her, after having given them $1,800.00 !! I'm wondering if your Google page, and you, are aware of just what is listed on your page? Surely I would think you've checked out what is listed? Seems not. So now my sister is out the money, still no Facebook, which has her business listed on it, and also now will change her checking account and credit card account. This is very upsetting, and proves the elderly are targets. We will be contacting "Call Kurtis" on Channel 3 or 13, and see what can be done.
I will appreciate a reply.
lost service to broadcast service in la Mirada CA wed. day at 550pm, almost Monday and no service repair this is unsatisfactory this is not first time this has happened.
Using search tools for Google Groups for USENET newsgroups yields a list of links, none of which will
open. It fails on Firefox v 65 and on Chrome v 72. Is this yet another degradation of the archive that makes
using it even nearer to useless? I'm still annoyed access to soc,history.what-if has been blocked,
due to a spam problem created by users flooding groups through Google Groups accounts.
Bringing the functionality of advanced USENET archive search would be non-EVIL, also.
See the email trial above (historical trail since August 18 regarding caller on the other phone, mobile or land line, hearing echo through car aux connection via google Pixel2 dongle).
We have been waiting for a response and updates from Google support and to see if updates corrected the issue. No response and the issue is still not resolved.
We have tried in safe mode, factory reset, we turned on and off, we turned off wi-fi calling, we called in on land lines and cell phones, changed the aux cable, swapped out the original dongle for a Moshi as prescribed on the Google site for simultaneous talking and charging. We tried multiple phones on the same set up in my wifes MDX, all work great. We have tried the same set up in multiple cars with 3 different iphones, my Nexus 6P and a Samsung, all work great, except the Pixel 2 still the same, caller hears thier voice echo and hence the calls are not working. This is unsafe and more than that for an expensive phone this is unacceptable.
In frustration for lack of communication from Google support, complete silence since 10/09/18, I reached out the the number for phone support prescribed above on Monday 2/5/19. After 30 minutes on the phone I was told though they are support this is outside of thier area of service but would not elaborate. Would not tell me if this is a hardware or software issue and sent me back to online help, which as you can see above we have been waiting on since August to get this safety issue resolved. Unsatisfied I asked to speak with a higher level technician/supervisor. I was put on hold again and ultimately informed that no one was available but was assured I would receive a call back within 4 hours. No call yet 1.5 days later. Further the person would not provide a name or any information so I could keep track of who I was working with. Pretty clear from the communiques you just want us to go away.
We are big google fans, we have the Google mesh wifi and google speaker along with 2 google phones. I need to replace my Nexus 6P, presumed to be with a Pixel 3 XL, but if we cannot get the newer Pixel 2 to work as well as that old phone, and support has proven to be unhelpful, this will force us to seek out competitors phones and systems. Perhaps this is what you want and we have just not gotten the message.
Per Google research on 2/5/19 this issue is still pervasive in the Pixel 2 today. At this juncture Google needs to step up and provide a new phone that works or a full refund. I have not researched if this specific issue is prevalent in the Pixel 3 but clearly it has not been corrected in the Pixel 2 as the complaints for this specific issue continue.
Please provide next steps. Feel free to call me on my cell at 310-850-8427.
Google Support team:
Does anyone every read what an owner writes? I noted in the last email I sent, we purchased through verizon, they sent us to you for the problem. Then we moved to T-Mobile, we asked them, same thing set us to you since it is a phone issue and not a Verizon or T-Mobil issue.
So again, Google is making a bad phone the consumers problem, won't speak to me in person and now wants me to go back to a retailer that I no longer have for a an issue they sent me to you for!
So to get a replacement phone, finally after months of dealing and waiting for assured return phones calls from managers that never come, fixes, updates, responses and going through all the steps "to test and correct the issue" multiple times to no avail, and purchasing replacement cords and dongles on my dime, the only thing you can do take my wifes phone away for 2 weeks and we do what, go without a phone!
To date, no one at google will/can tell me (or many others with the same issue) is this is a hardware or software issue. Since August 18 no straight anwer.
How do I escalate this? Now I am just angry.
It is clear you do not want our business, I get it, you are very large and go onto the next consumer. After arguing with all my co-executives who have iphones I guess they were right.
Let me know who I can speak with at a higher level or what the address is for a formal complaint about the phones and Google support.
I have a small business and I keep getting calls telling me my google listing is not right. They want me to pay them hundreds of dollars to "fix" my listing. I have spoken with someone in the past regarding this and I never really understood why people are wanting to charge me to "fix" something that your lady told me was NOT wrong! I have kept a list of numbers, names and dates that they have "harassed" me.
Today I have received two calls and no one there. They play the message to press 1 to talk to someone, but it hung up on me.
I am going to my local law enforcement to see if I can file a compliant with the names and numbers I have.
Of course I cannot call the number back as it says it is not a working number.
Why are they trying to get hundreds of dollars from me in your name??
What has happened to Google customer service? My recent Playstore experience was apalling, apparently, the new customer support solution is to transfer all blame to the unfortunate user of your badly curated services. When your reps were not spouting gibberish they were reinterpreting policy to fit their argument, nevermind what is written in black and white..IT SAYS WHAT WE SAY IT SAYS. Amazing! Full of attitude, arrogance, rudeness, and accusations, all vestiges of the once flawless Google customer service model vanished as your reps. droned on. As a consumer I do not wish to financially support this 'NEW' Google, when my account balance is exhausted replacement funds will not replenish it. I will mourn the 'OLD' Google, and all the wonderful things it stood for...in your quest for cash you have lost your way. Sadly, I am done. Meanwhile, you should ask yourself how Amazon prospers while treating their customers like GOLD. I am truly sorry it has come to this.
My complaint lie3s with your Google Play App. Mainly "Jackpot Giant Casino". I have made a lot of purchases here and the games don't always work. This past weekend there were no tourneys and no jackpots, there entire system was not what I payed for. The games are slow and then they are fast and sometimes they actually appear to work. My stop button is held hostage by the developer. They are really are terrible games and when you have payed to play it is like you have been deceived robbed whatever you what to call it.. it is not fair nor reasonable.
You have taken money from my bank without my authority, can you tell me why, I am a 70 year old pensioner and can't afford anybody stealing from my account
I'm being stopped from using facebook is the discrimination. Could I take this to court or are you above the LAW
I am The Branch Manager for The Best Connection Employment Agency in Stoke on Trent. A review has been left on our business google page from a temporary worker that we are unfortunately no longer able to work with. Following a couple of issues with the individual, he left a google review with statements that were untrue and also included accusations that I was a racist. I have spoken to the police regarding this matter who will be speaking to the individual and have advised me to contact Google to get the review removed as the contents of the review are incorrect and the accusation of racial discrimination is both untrue and very upsetting. I feel that this slanderous comment could effect me both professionally and personally. I would appreciate if someone could confirm that email this has been received and the action that will taken.
Why will Google not forward a note to my legislators which is in opposition to gun control bills coming up ?? After several tries, all I get is "Google will not forward". All three of the legislators should know my position and it is not up to Google to monitor that position.
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