Google Complaints Continued... (Page 3)367+ reviews added so far. Upset? Call Google corporate: 650-253-0000
I am a business owner, however I am not the page owner of the Google Business page. The page owner is a former employee who I fired for stealing from me. As page owner he has been putting incorrect information on the Google page to disrupt my business. He puts the incorrect phone number, hours of operation, website etc etc.
Every time he does this I request an amendment from Google, and the error is usually corrected within a couple of days. By such time the page owner has again changed the information. I have spoken to Google about this and have had numerous email exchanges. Firstly, they said their policy was to request the page owner to give up that position which he obviously didn't do.
After several weeks and emails Google advised there is nothing they can do!!! They suggested I resolve the matter directly with the page owner. I am reluctant to do this, as when I fired him, he tried to assault me. Only a couple of days ago eh tried to extort money from me by asking me to pay him for the rights to the Google page!
Surely Google must be able to see how wrong their policy is? I am flabbergasted they cannot help me, and yet they help a page owner who is no longer an employee who was fired for stealing!
All I want to do is have the option to reset my Password. Google has become complicated and all I want to do is to sign into gmail using my blackberry. Can you just sms me a link. I cannot receive email so how on earth would I receive a link. I cannot sign in as I need a new password and Google customer service cannot be found anywhere online.
On my personal Google page they are carrying an item distorting my views, and wrongly and inaccurately attributing words and views to me which I did not use. At no time did I ever say, as you assert, that the North was 'desolate'. Kindly remove this highly misleading item from the Google website under my name if you can. Or give me the UK contact info for Google corporate.
Every time I go on the internet using Google I am soon bombarded with adds to places or things I have looked at. It is creepy and makes me angry and extremely uncomfortable to the point I don't even want to use the internet anymore as I feel I have no privacy and that I am being monitored so closely. I find it very offensive and wish it would stop but if it does not I will no longer want to use the Internet for pleasure or curiosity anymore. I would say my experience is dropping to a 2.
I cannot sign into Google from my cell phone. It tells me to contact customer care, yet they do not answer the phone number I have for Google corporate.
During web searches from Google I am being led to explicit bad websites in which I am NOT in the least bit interested. I find this disgusting and intrusive and disruptive to what I am actually interested in. I will appreciate it if something is done to avoid such practices.
Go to Accu weather Etobicoke and up will pop an ad superimposed over a Federal government cheque. Makes the ad appear as if it is a Canadian government agency which in itself suggests to me that one needs to be cautious. The ad is for The National Benefit Authority. Google that name and you will see stories about them and being involved in scams. I object to government documents being used to give an impression of where the message is coming from and I object to Google allowing pop up ads from dubious people using creepy methods to attract business.
At least one week ago I attempted to set up an account for Google gmail, but for some reason the account was disabled and is still so. No explanation or request for info has been made. If Googles policy is ti ignore problems hoping they will go away it is highly likely you will not reply to this complaint.
My name is Rick Allen. I am 71 years old and in poor health. I rely on my computer to keep in touch with my friends and family. However about a year ago I got locked out of email and have tried ever since to get someone to help me get back into my gmail email as I am sure the slowdown in my computer is due to multiple emails stacking up. I have tried to access the CEO for help to no avail. Can anyone please help me reset my access to my email.
I have been running ads on Adwords for years and yesterday I get an email from them warning that my account was going to be suspended for violations of their advertising policy. This would be about the same add I have used for years. I checked my Adwords account and my Campaigns had a flag saying site suspended so I called Adwords. Nice young lady says she has no idea and spoke to several techs over a 15 minute period and then said they would have to have someone call me as they couldn't see anything wrong.
The next day Ian H. from Adwords calls me and tells me that they don't like some of my website content - nothing has changed in months by the way. He tells me that they don't like the customer testimonial because they are making claims that could be false ( specifically a woman says she lost 8 pounds over 8 months ???) and that I have to footnote several sentences of her testimonial with "results may vary" Additionally, I have to footnote the web page header " Its not a gym, its a life style!" with same caveat.
I am completely appalled that Google thinks they can control what people think and write - I dont get it as the women put her full name down - just GOOGLE her and ask if her "outrageous" claims are true. Very scary precedent . I suggest to Ian that they should spend their time correcting false reviews for my other business that are completely untrue. He says, are you ready for this and i I quote, "that would be up to Google Plus".... Big Brother is watching.
Running false ads for live career resume builder! I did not receive your refund at all for Feb. Also i informed you since Jan. to stop charging me, but my credit card still being charged 39.8 USD this month. Live career did not get my permission to charge me on monthly basis 39.8 USD, also ,there is nothing showing that you are going to charge a monthly fee when i enroll for resume builder. I'm going to report to the Fraud department for livecareer cheating customer! I request to have my matter sorted out ASAP.
Despite three weeks of constant calls emails chats, in order to remove an old telephone number from an old duplicate account at a closed business address Google simply do not edit the number or remove the site address. This is costing my business thousands through many lost calls. Why can they not do what I ask and simply remove the incorrect number? Getting desperate now. I may need to resort to legal action if no resolution. Disgusting non existent service.
Somebody has posted a very bad review on my company on google and I want it removed it is affecting my business. Yet Google will not respond to my calls to their customer service department. Well, guess what, now my complaint is about Google!
The complaint is about the appalling condition the Google search engine is and the problems it causes me when I am using it. Nearly everyday when I use Google, the screen freezes or disconnects from the Google server and sometimes the server is unavailable to be used. The Internet now has been around for at least 40 years now and with it being 2016, we should have technology now, which stops these from occurring.
I am surprised to see the state of the Internet be like this still in this day an age. I think the Internet will become much worse as time goes on, because it seems to me that no lessons have been learned from the mistakes you have made. When people such as myself looses connection I then loose everything I was working on.
As a small business owner I could not help but notice business has slowed down a lot. So I looked on my google page and was shocked to see something right under my site on google saying complaint board. I read the complaint it was a total lie. However then I noticed below somewhat page another disgusting bogus site called ripoff report. Then another one all repeating the same comment from this woman who is complaining because she was called a name when she called to annoy us. Business is gone no orders are coming in and the fake phoney Complaint Board site is nailed to the top and bottom of MY google page. Thanks for destroying my business Google!
We requested Google to remove outdated content as this content is deformatory and to date Google did nothing. Their customer service does not exist!
I was sent an email by some one posing as google saying I have won a google lottery asking for in formation I sent it back and then another person emailed me with confirmation number and I have tried to email them back it tells me unable delivery failed. Please let me know whats happening with this if its a scam then I think you should know about gmail scams?
I took Google's advise and upgraded to google windows 10 and my computer did not function properly as it has cost me $120 new zealand to revert it back. I took advise offered by Google and I think the corporate office should credit my account I spent on this faulty product. If not I will call the customer service number again to complain.
I can't find customer service for Hangouts so I'm trying a complaint through here. I tried sending a photo through Hangouts and chose my Hangouts contact, but it sent the message via MMS without warning me it was going to do so. As a result I have been charged. I know it's only 35 pence, but if I hadn't have noticed I could have been charged much more. I've also wasted my time trying to find some way to talk to a human being at Google but I can't see a clear way. I thought they would like to hear from their customers but I guess they don't care.
People have been stealing products like gmod off of the internet! Please stop this because i am getting really annoyed with Google not doing a thing about it! it is very annoying and these people think they can do whatever they want. I don't understand why they insist on stealing things, but please do something about it.
I used Google flight to book a Ryanair flight for the day after it was booked. During the booking process, Google flight changed the date of the flight to the day after and was not made clear until confirmation of this booking. This is an issue as flights are being marketed on wrong dates of departure.
We have thousand of calls a day from Google. Say to update our listing. But the Listing is for another company. They will only speak to the owner. If I called Google and asked to speak with the owner, How far would I get. We need these scam calls to stop ASAP.
I'm trying to open my google account. Every time i receive discouraging messages. Till this movement i am not able to open the account and will share my complaint until I get satisfaction.
I have a 2012 nexus 7 tablet which worked just fine before successive "upgrades" turned it into an unresponsive piece of junk. I complained before and the reboot, clear unused apps etc suggestions were a total waste of time. Basically, if your geeks had bothered to test the lollipop and successive upgrades against the 2012 nexus 7 they would have very quickly seen that anything beyond KitKat was a waste of time. If this was a cynical marketing ploy to force customers to go out and upgrade to the latest ñexus you got it wrong with me. I will not be purchasing another Google product again and will not be recommending them to anyone either. In order to retain my custom I would recommend that you offer a "downgrade" path back to KitKat so that I can use my tablet again and not go out and purchase an opposition product. I look forward to getting a useable reply from you other than the usual corporate fob off.
I would rate my Google customer service experience as a -10! I have tried to call several times and have spoken with multiple agents and NONE of them EVER do what they say. I have been trying to access our business online reviews for one month now. I have spoken with so many different agents (Mandeep, Ashis, Ksure, and Ceva just the last 4 names I started keeping up with) I have a business account that has reviews. I know that google likes for you to reply to your reviews and that communication is what helps your "online presence" as well as where you come up when someone "googles" you.
I have not been able to access our google reviews for over a month now. I would LOVE to respond to the reviews we have but because google's employees don't want to fix this. I am still not able to access our business reviews. Everyone tells me the same thing "we will escalate the problem". This has been escalated so many times the head of google should be working on it by now. Thank you google for damaging my online reputation and keeping me from being able to do a thing about it.
I am the head of an organization called Anthropological Survey of India (under the Ministry of Culture, Government of India) located at Bogadi 2nd Stage in Mysore. Our office land line telephone no. But this number has been notified in Google as the telephone number of BSNL which is wrong. Due to this mistake committed by Google, several calls are received everyday from people, mistaking our number as BSNL number. It is a great nuisance caused to us. Please immediately rectify this by removing the following notification.
I don't appreciate you pushing your evolutionary views on me on your opening web page. I will be using another search engine.
I notice someone hacked into my Google account and change my recovery password information. I took snapshot of the contact info. of this hacker. How can Google help in taking legal action?
I Googled that site and alarms went off and I got a bad virus that took 6 hours to fix and my computer has never been right way too slow. Please shut them down. that is octavemusic that I'm talking about it wouldn't let me type it in the company name space but Google needs a better way to report websites that contain a virus!
I have a smartphone but it cant load anything, it jumps around to different pages, i had to unsubscribe from games i paid for but couldn't play, its so slow, pictures messages and sites wont load because that red star comes on and freezes everything.
Someone with an email address has been stealing from my credit card to buy Google games and whatever from Google. Also I have been getting emails for this person at my email address. I have sent messages to Google informing them about this for quite some time and for a few days I quit getting emails for this person now I got it again today showing fraud. I would suggest that you contact this person and stop them from doing what they're doing and also stop sending her emails are his emails to my address. The last email that I got for that person I can not do anything with so sorry I can't send you the info unless you can call me and help me give it to you. Google's customer service seems to be a bit off for such a large corporation, there is no complaint line or anything.
On Nov 9, 2015 over $90 of unauthorized charges from your Google Social went to my card without my permission. I want the backed and disconnect from my Google social account. I have called my bank which is a federally run debit account for social security recipients. My telephone number has been given to Google with no help yet. I am expecting to hear by phone within two days or I will take legal steps. I have already called the child's father (boy is 14) too young to be on your sites anyway and he will deal with the boy. If he doesn't I will file charges and get help to retrieve my money.
All right. First of all, my sister thought it would be funny if I wasn't able to make a Google email account so she took my iPod and made it to my birthday. I'm 14 and you have to be 13 to make an account so she said I was 10. She made it all the way to the end and then hit 'done' and it took her to the 'you are under aged' page. Now I try to make an actual Google account and it always goes back to that page and I can't get anyone to delete it. So much for Google customer service!
I am facing a bug in Google gmail chat of hangout. I am describing it in step by step detail below so that someone can help me.
1) Open gmail
2) Enter your user name and password
3) When gmail is loaded and its hangout loads properly click on the chat text box
4) Type and message to a contact and send
5) Press on the mouse roller button to auto scroll up and down (press it in the hangout area)
6) Remove the Cursor from that place to any other place on the document
7) The issue rise at this stage i.e. We will be not able to click on the hangout textbox neither we will be able to chat with our contacts until we refresh the whole page manually or to start a new tab window and browse it again
Our products were up there for years, no problem, then all of a sudden a month ago they shut us completely down. Over multiple conversations with a rep, the upshot seems to be that the shipping and tax amounts ended up LOWER on our main website than they were in Google Shopping. There's absolutely no way we can get accurate shipping amounts to show in G Shopping because we have no idea where the product is going! I have no idea what G expects us to do in order to make it exact. I have no idea at this point how to fix this, and the G reps are VERY non-helpful.
Just got off the phone with Google customer service again. Talked to somebody different (whoever answered, David was his name). He looked up the case and tried to transfer me to the rep who has been "helping" us thus far (Vincent)... I told him no, that's not helping. We've (our marketing guy was dealing with this before, now it's me, IT) already talked to that rep 10 times and nothing's moving, we're getting no direct steps for action to just fix whatever the problem is.
I told David that I need to talk to either his or Vincent's supervisor, not to crap on them but to just escalate this because obviously Vincent and David don't have whatever info they need to be able to offer a solution for us. I was told it would be 2-3 days before I get either a call back or an email from one of the supervisors. What a nightmare.
Hi i can't use the google search engine as it keeps having a popup that prompts me to except its advertising terms and conditions, even though i have gone through the other options to switch the ads & cookies off. Is there something else i have missed. This is getting on my nerves now. If i have to go through this procedure every time, i will use another such engine.
I accidentally hit the delete key and deleted the email associated with all of my information linked to it. I called to get tech support on how to recover the email address, which should be a simple procedure. The man who answered my call was in another country, spoke Indian, and was VERY difficult to understand. He kept asking some question, but i could not understand him, and when I finally told him that I didn't understand what he was saying, he began to YELL at me, was rude, abrasive, totally unprofessional, and actually hung up on me! I expect more from a corporation such as Google. This is not a hard problem to solve; it's a simple recovery. I am enraged that ANYONE would speak to a customer in such a way. How are you training these people and what makes them feel as if they can speak to a customer in this way without repercussions? I called the following number 1-888-278-0751 at 8:36 a.m. on 10/25/15. This issue now becomes two fold: 1) I need customer service to help me recover my account; 2) I need someone at Google to make me understand why this person is working for your company. Clearly, he needs terminated or you need to retrain your entire staff.
Someone has hacked my gmail account and he is using my e-mail address. I change the password everyday and I even register for verification code which is only asked once after I change the password. Every morning when I get into my account the verification code is not asked and the same person or people with the IP 126.96.36.199; 188.8.131.52; 184.108.40.206 which are from Kenya and Netherlands as it shows on last activity. I now don't trust this verification code system if the person can always have access into my account.
I was trying to access Quirky, the site where inventors pitch ideas, I was funneled into a site called "Enhance". I mistakenly assumed it was part of Quirky and detailed my idea. I found out later they are not, but only after they gained access to that idea, under false pretense. They should be prosecuted for wire fraud.
I am bombarded by emails selling stuff I do not want. Most of them are emails I did not ask for. You cannot sell me anything! I am 68 this month, on SSI and cannot afford to buy anything. If you cannot stop sending this crap, I will go elsewhere. I am sick of spending time unsubing.
Frustrated as all get out. What the heck is wrong with you people. I just can't remember my password and wanted to change it. I am not asking for US citizenship! This questionnaire is impossible and asks questions that, if I knew the answer to, I wouldn't be writing this email with anger. Gmail is pretty impressive when it works, and the fact that I can't log on was my fault, before I was introduced to your outrageous form. Help me out.
I manufacture and sell a heads up display bezel for the 1999-2004 Corvette on ebay. Customers have been able to type in C5 Corvette HUD bezels and Google would direct them to a page where on HUD bezels would appear showing both OEM bezels by GM and mine which is an aftermarket bezel. For the past month Google has chosen to include all dash bezels to be included going from 1 page to more than 10 pages of bezels. Unless you know what I sell is an aftermarket product, customers are only seeing OEM bezels which is costing me many lost sales. I wish Google would go back to Great Deals on C5 Hud Bezels on Ebay like it has been for 8 months. I have tried repeatedly to contact Google with no results. Their service is horrible.
I am so glad I am retired and I have time to search for fixes in Google. Years ago my USAF group needed a place to keep our records so I started the google group for our folks. It has given me good service but at times things change and I have to search high and low to figure out what is going on. No problem until Windows 10 hit the streets. I was able to set up the software but the new Edge did not support my password manager and it still does not. On top of that we were using google analytics.
I spent three days trying to figure out why my website would not support this review. Only today did I find a statement telling me that analytics does not yet support windows 10. So many changes and so much information to read, I will be dead by the time I figure out how to get help or fixes. I like google but I am very unhappy with the way it is managed. I know there are tons of differing machines and software but this is affecting my use of the issues.
I'm trying to recover/ reset my password and it will not let me. I recently upgraded my phone and number but it's saying the information I'm entering is wrong when I do use my old phone number. I use aol mail and I never had this problem with resetting a password. I will recommend no one to use Gmail because you can't even talk to someone.
I would like Google to re enter correct information regarding my business that you have on your search pages. I didn't submit the information which is listed against our business name. It is causing my name a great deal of annoyance and frustration. It is amazing that a corporate entity as large as Google has no corporate phone number to call for support. I have also searched high and low for customer service information and found nothing.
A few months ago I was having issues with my computer. I found a website similar to this and then someone called and said they were working for Google. The name of that company was InstaGeeks. I live with my best friend, Mary Green and she is the one who paid for the services. I was transferred from one company to another once the first technician said I had been hacked. That company was digi (do not remember the rest). Now yesterday I did not call anyone but I got a call from a guy who said he was from InstaGeek but the caller ID said Big Island.
He said our network had been hacked (I am thinking that when I introduced Mary's new computer InstaGeek was triggered since we have software they installed on my computer which is hardwired to FIOS of Verizon and all other computers are on a private wireless network. When the first time InstaGeeks worked on the network they charged Mary $400 but said it would cover everything for 5 years. This Big Island guy wanted to charge $700 and told me the first charge was just for viruses, etc.
I need to know if these people are authorized by Google and if so why? Where is the liability? Now I have just purchased a new HP Chromebook because the first one continues to have issues and since it is not Microsoft based there is no third party that can work on it by remote. Who at Google do you want me to send my old Chromebook for analysis of who and how it got screwed up.
Dear Google Fiber Kansas City, 1600 Amphitheatre Parkway, Mountain View, California 94043. On April 22, 2015 Google Fiber came to install our TV and Internet services. The install was scheduled for 3 hours. The technicians worked in our home for 6 hours and were unable to complete the job. A second crew returned to our home on April 23, 2015 and spent another 4 hours. This crew finally completed the installation.
Subsequently, we had equipment in our family room that made a loud noise, feedback in our expensive Bose sound system, our high-end WiFi equipment not being used, our Sprint femto cell left out of the system and a myriad of other issues. We finally sought follow up service and a third set of technicians came to our home on May 18, 2015. This group re-did our entire setup, moving the main internet equipment to our basement (where it should have been to begin with), incorporated our WiFi equipment and generally solved our issues. Four days later, on May 22, 2015, our cable service stopped working.
On Saturday, May 23rd we called Google for service. It was Memorial Day weekend. You indicated you could come on Thursday May 28th. We contacted the crew that had been in our home on May 18th and they came out on Monday, May 25th. This crew, again, changed out equipment in our home and got our cable operating. Four days later, on May 29,, 2015, our cable service stopped working again. We believe Google Fiber is unable to provide services using a commercially reasonable level of skill and care and therefore cancelled service on May 29, 2015. Because the cable service was not working, we asked that be cancelled immediately and billing stop, with the internet to be cancelled June 15, 2015.
In addition, when the technicians fixed on service Monday May 25th, they somehow HBO added to our plan for $20/month. When I received the plan change confirmation email I immediately went in to cancel the selection since we had not chosen that and while I cancelled, your system actually changed just HBO to a premium package of $40/month. I have had to call and email multiple times in order to resolve this selection, as customer service agents were clearly not empowered to fix the problem they caused initially. I was billed both a partial month and a full month for these services I never subscribed to and spent hours working to resolve the charges. These charges have finally been resolved but not without an unreasonable amount of effort on my part.
Due to our cancellation, you now state we must pay a pro-rated construction fee of either $275 or $250 (we have received notifications with both amounts). We believe Google Fiber failed to provide service at a commercially reasonable level and that the construction fee charges should be waived. We have been unable to resolve the construction fee charges with your local customer service team despite many contacts and escalations. I have paid our final bill (without the construction fee) and yet I am unable to remove my credit card from your system so you will be able to automatically charge my card with this fee. While I can and will dispute that on my credit card, I would prefer to resolve it directly without having to go to that step.
To resolve the problem, I am asking for waiver of the Construction Fee charge as a result of our cancellation. I look forward to your reply and a resolution to my problem, and will wait until June 25, 2015 before seeking help from the Kansas Corporation Commission and the Johnson County District Attorney’s Consumer Protection Division. I am immediately filing a formal complaint with the Better Business Bureau. Please contact me at the address provided or by phone or email.
The Google search page always has a small cartoon at the top. The one today, 6-17-15, was very offensive, showing the Statue of Liberty crumbling and destroyed, with an American flag behind it! I don't have to put up with this political crap and am switching to Bing immediately. What ungratitiude and arrogance!
Was at daughter's home, Ottawa, Ontario, Canada and using her computer and was refused. Questioned the use of her computer. Since I am 72 and technically challenged I realized I had a problem. Struggling to correct this misfortune, things went down hill rapidly as I was asked for the phone number I used for verification. I had lost this phone months ago and had a new phone 1-315-486-2805. I have since found the Trac phone and recharged and added minutes. Looked for the SMS number, but realized it could not be received because the phones battery was dead. Help me please. To make matters worse.... I was trying to make payments for items purchased and it was the last day for payment. Now I am blocked from shopping because I did not cover my bids at the given time. As I said it all went down hill rapidly. If you would like to hear about the "cherry on the sundae".... I was suppose to be back in New York on my own computer, but became ill, as we ate at a Buffet and I came down with food poisoning ! I am so frustrated at this point... is more than just an email address, it is a combination of names & a life number of my ancestral Scots.
I used Google search engine looking for a Fishing Rod Dryer. The item I was interested in was the first one to pop up at J Stockard Fly Fishing. I clicked on the picture of the item I wanted to ordered but when I received my order they had done a bait and switch. They sent me the Basic Dryer and what I had ordered was the Deluxe Dryer. I contacted the company and still received terrible customer service and was told that I can return the item at my expense. I contacted my card company and started a despute with the company and would highly recommended you remove them from your search engine.
I was unable to send any e-mail from g-mail. There showed that delivery status notification failure ,technical fault of permanent failure. My another e-mail account doesn`t open. There showed that your password is in valid.
The ads that cause content I'm reading to move are extremely hard on my eyes and brain due to sensory issues that are COMMON problems for people. I know that companies want their advertising to disrupt people's web browsing to bring attention to their ads, but that is counter productive since we lose patience with the page and just close it. I click on plenty of advertising links, but only the ones that don't move, blink, and cover content. Irritating people is NOT the way to sell. I know that Google isn't the only one to allow these types of ads, but seriously, I will find news sites that don't do this and they will get my business.
Someone purchased one of your products and charged it on my visa card. $200 on 3 separate occasions 4/2/2015.. $50; 2 on 4/10/2015... $50 and $100. I called Google on 4/28/2015 and spoke to several people. I was connected to Austin and he was going to get back to me. I called this morning and no one knows him, and no information in the computer regarding our conversation. I need my money back!!
I am not able to open my mail because you are always asking me to sign up instead of signing in and you are always claiming that someone else own my mail address of many years. I do not want to sign up again when I already have my gmail address. Please let me sign into my gmai address.
I have many emails that I would like to answer, but I have to have a "Google" account. When I try filling in the information, Google wants to know my Gmail email OR I can use my present email address. Which is the one I put on, and the response is "Gmail address not correct. I DON"T WANT GMAIL!!! I have a Gmail account and had nothing but problems. I want to stick with my Yahoo account!!
Good evening. I have composed an email regarding a malicious email from gmail that was sent to a clinician that I work for privately. I require an email address in order for it to be investigated. I look forward to hearing from someone to help me out!
Purchased email account and photos and videos of my first and second child being born all lost as all accounts and apps have been hacked and can no longer use emails or apps so phone no longer any good to me as I can't do anything with it no play store or anything. Reported to police and fraud squad who are investigating further but three mobile refuse to do anything for instance replace handset stop contract and been right rude. Htc also not helpful and Google well I've never ever been spoken to in such a manner, and also repeatedly hung up on the line deliberately considering had been waiting long time in que and ringing from Wales near Scotland UK to USA.
I've tried all avenues but not treated fairly as I pay and haven't missed a payment for 7or so years 45 pounds monthly to be told they won't help even replace fix or stop contract as phone no longer any good to me but just having people accessing my accounts when they feel like. Where is the security my children wife and I are now looking over shoulders. They have our my mostly identity please can somebody let me know what I should do please
Why do you have to keep changing things. My bookmarks were all categorized the way I like them. I found a recipe I wanted to save. I click bookmark save star, and I find everything has changed. I have wasted already 20 minutes trying to figure out how to put my recipe in the proper folder and still cannot figure out how to do it. How exasperating.
My PC is supposed to save me time Not create extra wasted time trying to figure out how to do things!, The changes you have made to my bookmarks system is worthless to me! Every time I get something figured out you guys come along and screw everything up for me. I HATE IT! Even that I have to waste my time writing this friggin complaint!
Yesterday my Samsung Galaxy S4 phone did an automatic software update and it STINKS!!! It has made my phone VERY hard to read and terrible to use. The screen colors are HORRIBLE!!! I called my provider, AT&T, and was told there was no way to change it and no way to go back. I was also told GOOGLE is the one who designed/implemented the update.
THIS IS MY FORMAL COMPLAINT!!! I HATE IT !!! If it cannot be removed/changed then I will have no choice but to get rid of my phone...I cannot use what I cannot read!!! I called google about an hour ago to tell them I didn't like it and see if there was a way to change it...I was told, not their problem, call Samsung and then they hung up on me. VERY DISAPPOINTED IN YOU GOOGLE ALL THE WAY AROUND!
Everything else about what you do is just fine, except your new maps STINKS!! Trying to contact you is nearly impossible. I've just taken so much time out of my evening to try and make this complaint because the frustration of using your new mapping site is so strong I had to speak my mind.
I am in a hurry to get to a new location tomorrow and I still cannot get comprehensive directions. I cannot see the turns or the streets. We all, all of us out here, we all hate it. Please don't make us work so hard to find simple directions. Why is it so convoluted? Don't any of you test the things before you roll them out? And I mean with the average person, not your high tech team.
Really super annoying. I will not be using them anymore.
I had my gmail account for many years. Today I called Google tech support to find out why im not able to send emails from my android. My question was not answered, instead they tried to sell me some protection software because they've detected suspicions activity on my account. I said I don't want any protection, they did not like it and blocked me completely from using my gmail. Their respond? Oh ma-am this is for security purposes and if you want to gain access to your email you have to pay $89 fee. What? Complete ignorance, disrespect and abuse.. It seems they can do whatever they want in India and no one supervise them. I am so outraged.
Okay so here we go. I don't get why you can make all these sites on Google and phones or whatever it is but on Google doc's you can't make it capitalize words on its own. I mean, come on! If they can make a guy go to the moon, you should be able to make it so it capitalizes words on its own. Geez o peas buster, get your head in the game. You want to be the best, well fix this stuff. This is no joke man. Come on. Your smarter than that because I spend all day on the computer like some people. I thought you were the best until I see that it doesn't capitalize words on its own. See, on this deal, it capitalizes the I iiiiiiiiiii See, you should make it like this. ... ps I'll still use Google cuz it knows everything.
I bought tow shoes from company (www.kaae.co.uk) advertising on Google. This company are dishonest, because I buy tow shoes and I pay it but they send me a error shoes and they refusing to change or refund (and I have all images and email ) for that I ask Google to take action against this company to stop them cheating.
I was shocked to have been turned down by Google when I filed a complaint against a man who has been cyber bullying me for years. He made blogs and websites impersonating me, making violent reference to my personal body parts, and defamed my character by stating publicly that I am a stalker, a satanist, and that I do pornography, along with my home address and place of employment. I have legal complaints filed with the police against this man for harassment, yet Google refused to take down the crude and defamatory blog about me which has led me to undergo psycho therapy including suicide counselling.
The articles written about me have affected my personal relationship, my employment and devastated my family. I am considering taking further legal action, both towards the man in question and towards Google for allowing this to happen, even though I have written complaints to Google begging them to take the websites linked to my name down. I have tried to reason with the perpetrator begging him to remove the defamatory statements. He exploited me by telling me that I had to give him large sums of money to have them taken down. I am trying to further my career as a holistic practitioner but these websites have stopped me from moving forward in my life due to the fear and humiliation that has come along with them.
I am begging Google once again to please support me in removing this defamatory site and take action in fighting cyber bullying which has clearly been an issue that has and is causing serious emotional harm to victims, leading to trauma, depression, anxiety and suicide.
As usual, ARROGANT Google decided to make yet another change without asking me if I wanted or needed it. This time it's a new Contacts format. 1) The old one was good. 2) No way I know of to revert to old Contacts format. 3) The new one is impossible to understand and there is no tutorial I know of. 4) Contacts have been relisted randomly. 5) google "help phone" # (650-253-0000) says "normal" 1/2 hour wait time. 6) I don't see how to remove contacts from groups they're no longer in.
IMO, Google does these changes without recourse because they know most people don't need them, want them or like them, but Google's %$@#^%% programmers have to justify their latest pay raise, so they change something and call it an improvement. And their bosses let them get away with it!! Everyone responsible for this particular change, and for the policy un-asked for, irreversible changes, ought to be severely beaten. I'm SICK of Google doing this and being unreachable. I could almost curse these people!
I would like to share with you my frustration about your email services, gmail. it is getting harder everyday to connect to your services. this morning, i tried to connect and got the error message, server not found. i woke up at 5 am to send an important email and could not do it. this is happening way too often. i had the same experience at least 4 times this week. i now have decided to switch and open an email account with another provider. your services are really not living up to the standards. FYI i am based in Dublin, Ireland. Very unsatisfied with the quality of your services and it is almost impossible to get in contact with you. will not recommend Google products to anyone.
Experience NEGATIVE TO THE MAX. I am 64, disabled with cataracts, do the barest minimum on hand me down computer from Daughter and 95% computer illiterate at the least. My major enjoyment is playing games on PCH.com; but no longer, as google "ad(non)sense" takes up a third of the page. I have to blow up images to play & your "adsense" causes the game part to go partially out of the screen and impossible for me to Play. I try to survive on disability only, keep all I own in good condition, have no money to spend on anything that is not totally essential. I am not a possible consumer for your adsense businesses. PLEASE REMOVE ALL ADSENSE ADS THAT I AM GETTING; DEEP SIX MY E-MAIL ADDRESS AND GET OUT OF MY GAMES!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Bad day on my Macbook pro 15/04/2015 using Google search engine every time i clicked search up would come a second page usually a computer cleaning program. Noticed that it was all going whilst i was using a third party app in the failed installation of a tomtom drive. After using the correct tomtom installation the problem still existed i checked downloads and applications and removed uninvited programs. The problem screen adds continued i sent email to Me & firstname.lastname@example.org Ticket Received - [#28165] annoyance. On Wed, 15 Apr at 10:52 AM , Walter Allen wrote: Have Dealplay adverts on my mac book pro. My page is safari with Google search engine, followed the removal instruction at (Google extensions) can’t find deal play on the 6 extensions listed please help.... Reply We understand from your request that you are having difficulty removing the DealPly software and would like to offer you additional support services to help you uninstall DealPly. One of our customer support representatives would be happy to remove the app for you by using a "remote desktop" program of your choice like TeamViewer...... I have overcome the problem by using Firefox search engine The complaint is regarding how outside operators can place unauthorized programs on my computer.
Please return my bookmarks to the previous format. I did NOT ask you to change my bookmark manager into a childlike, colorful space wasting, time wasting playground of balloons. I am an adult. I can read words. I like my bookmarks in a written list. I DO NOT want this change to my bookmark manager. please return it to its previous setting, or tell me how to. Please, in the future, ask before you decide how my interaction with MY computer should look. Thank You, Romulus Paradise.
I bought myself a Samsung Galaxy Tab 4.0. Very nice tablet and everything, but the storage. I, actually for my birthday, got myself a 16 Gigabyte micro SD card for apps, and music. But you have made it so you can't do this. I honestly think this is one of the worst desicions google has made. And I find myself in a hole with it, a lot of people do. This needs some serious tweaking, because getting a 16GB card was a waste of money at this point. Two stars is very kind in terms of my anger at this point.
My account has been hacked 20 times in the past 4 years! At this point is it beyond ridiculous and I’m thinking of suing them for violation of my privacy! Oddly enough the IP address that keeps changing my password leads back to California.
I received an email from Google notifying me that someone had tried to access my gmail account from another location and advised me to change my password. When I did, I lost the ability to forward emails and web pages from my Yahoo account. I tried to follow the extremely complicated instructions for solving the problem without success and there is no way to contact customer service for assistance. WARNING: DO NOT USE GOOGLE GMAIL OR YOU WILL BE FRUSTRATED BIG TIME!
I sent a very long email to the old address of a friend. Google gmail did not let me delete the old address to add the new one. She got part of the message in the process. How do I get rid of the yahoo address to add her new gmail address from the message so that she gets the whole message?
Forced compelled to e-mail and too much never getting answers. Tried to get through on feedback on my gmail and someone whom seems to think is better than changed my silhouette from female gender silhouette to a male gender silhouette. I had tried to get through to your department 4 years ago and learn someone else more powerful than my minimal useage is a terrorist or he would not. So my female gender silhouette was in Barstow, California where I had applied for this google mail and since I have moved here to Sacramento, California, someone has changed many things to my e mail accounts. Had a facebook account mainly because my children said hey mom, check out Facebook and then I got to see what my adult children was communicating with their friends, however, one day another not of my account friended me to a man married or living with someone, I thought heck no, not getting involved with this stuff, also, problems in the 1999 with her shown as a snitch, Eva Andrade was shown on some paper after she had asked teenagers to roll a joint and she tried to get into my young ones at 9 years old pants and he said NO WAY. Then a voice said shes Chiadez, I thought So What shes wrong to turn people in when she partakes and invites, What was she trying to accomplish, So I cancelled Facebook and should not of had to, tried to contact you to of the occurance of someone tapped to my Facebook also. Had to spill the truth to GOD. Another is g mail was with a dash and then one day it was not and made a difference to sending and receiving. Not sure why, the tapper to what I did not give them permission. Also, electronic signatures not acceptable, what a cheating way.
I am a big fan of Clash of Clans. I had a game on my Android tablet and another game on my phone. Last night for some reason google decided it needed to link my phone to my tablet, even though my tablet is set for NO linking, By doing this my Clash of Clans game on my phone was replaced with the game on the tablet. Now the phone and tablet have the same game.....I was/am ticked off because I played both games in my Clan. Now all the time I have spent updating the game on my phone is gone. I have spent the whole morning and afternoon trying to find somehow to fix the problem. I finally found a number to get some answers. Of course the people who answered were not here in the United States and did not speak english very well. The first person, Robert Downey (?????), I spoke to went through all the questions with some I found odd. He of course passed there call to his supervisor, Kevin, wanted to have me connect my phone to my computer to he could make the "easy" corrections. He, of course, couldn't fix the problem because my phone and computer were being hacked by 4 different people. To fix this problem I would need to pay 6 different people. When I told him I would take it back to Verison and have them reset the phone because they have backups saved daily for me. I actually wrote on the screen "I don't want to help you anymore" then some words that are inappropriate to write here. If this is the way google takes care of their customers they need to be discontinued. There is no way to call for assistance with an actual google employee who knows how to help. All help numbers are for individual internet sites like this. Tell what good does this do other than allow you to blow off steam.
I am sorry to say that I called Googlei support and they did nothing to help or solve the problem I order a token package from gsm games filed a refund because chips where not credited to my account also told them that today I had my daily bonus and I had ten thousand chips and was betting 400 chips a spin next thing you know game froze when it came back online I has a total of two hundred chips . I contacted the game supporter and have heard nothing back I'm not too happy that is thirty dollars down the drain and it was purchase with my Google wallet the customer support did not even check to see if the purchase was under review to receive my money back under my Google wallet it says completed purchase he could have checked it and ordered a refund on it.
I just wanted to say that all i am trying to do is report a fraudulent email about me being one of seven winners in a lottery from google / gmail. Google makes it very hard to submit these emails. I give up. I only thought that a strong and reputable company such as Google would like to have the evidence so that they may be able to investigate , capture and stop all the defamatory use of the google trademark. Right or wrong people will remember Google not the unstoppable perpetrators.
Well I got this account a few days ago and no I am getting these e-mails stating that somebody has been using my account over and over. I don't even live in lynchcyburg because that's where this person keeps hacking me from and I would appreciate it if you could stop right now.
Important mails not getting through gmail when I use Google mail. They are somehow getting filtered and I cannot find a way to stop this. Can Google please help their customers out for a change?
Someone has been through email texting my phone over 100 times a day. It is a Google gmail spam account that I have submitted for removal without any success. How can I stop this person?
The 'new' Google maps are CRAP. What mindless lunatic dreamed up such a total abortion ?? Personally I cannot think of even one halfway complimentary thing I can say about this bullshit and unfortunately like all companies that grow too much, Google has become oblivious to the monumental stuffups created by its lunatic developers. Furthermore its almost impossible to contact anyone to tell them what users have experienced. I guess the only way is to boycott broken products completely.
For the past couple of months I've been receiving telephone calls offering to sell me premium advertising space on Google at a discount. I suspect these people are not associated with Google. At the end of their sales pitch they offer an opt-out option from further calls, which clearly does not work, inasmuch as I continue to receive these annoying calls on an almost daily basis. I assume you are aware of this problem and was wondering if you have any advice with regard to blocking these calls in the future.
I am very unhappy when I call your customer support help line number 888-361-3731 and they are trying to sell me a security fix or product. I don't know what country it was but I suspect India. I am very frustrated when you call your customer support line and the people are trying to tell you everyone has your information and I am in jeopardy of my information being stolen and all of my accounts are compromised. I know it is a scare tactic to try to get me to buy their security fix. I called my local computer tech person and he assured me that everything is OK. It is very time consuming when you think they are trying to help you and they are only trying to sell you. My time is valuable and I don't have the time to have my hours stolen from me and in the end my issue not being corrected. I have also let them have remote access to my computer and now I am really angry. I am so angry I am thinking about changing my email and search engine. I don't expect to hear back from you except a computer generated email response and that even makes me more upset.
Google Stop censoring and suppressing the Alternative media. #DontSeeEvil #DontExposeEvil #GoogleAltDelete
Email from scammer to purchase my vehicle full price, sight unseen. Gmail account it was sent from, and google phone # attached to email. Please shut them down ASAP.
I got a Google e-mail like this which i can't understand is it from Google or any Fraudulent activity. the person also send me 3 pages latter with some description and also signature of google directors, read down message.
Dear Google User, You have been selected as a winner for using Google services. Find attached email with more details. To claim your reward, please contact our Foreign Payment Bureau officer below by neatly filling the verification and funds release form below, as your payment will be released and arranged by our United Kingdom Office.
Have computer , cell phone, and lap top, google will not let me sign in to all 3 three, must change my pass word each time. and then can only sign in to one device.. so tired cannot get my mail. , server to work , have 2nd account , associated cannot access that either .. cannot sign in to u tube.. and cannot get any help .. Because cannot sign in or contact anyone, big money hogs, 65 i need to bea computer school grad to use my devices with google... Thanks for nothing exempt headache, and keeping my grands away from me. One of the few joys in my life.... And i am not the only one suffering while you get rich and enjoy you bet you use yahoo. They well talk with you and help you , can sigh in to multiple devices. So why am i not there because you fatheads my grand son is ill and he knows how to contact me here... +
Why don't they just ask us about our security questions. Google can't expect us to answer so many dates on when we used their products. That is absolutely insane and it is making it hard for us to get back on our youtube account.
I have tried numerouse times to be taken of the do not call list. And still they keep calling. You delete your number then they send you to another solicitating co. To call you some more. This is what they do they just send it and your info to another calling agency and its starts all over again. I had them hang up many times , and had arguments with them telling them to stop. and they told me they can call anytime they want even if your on the do not call list. Sound like they need a class action law suit field to spank those assholes where it counts. in there wallet.
Google Postini suggested us use an autocreation system for our emails and the system created almost 200 false emails into our postini account, then continued to charge us for those accounts, we started to notice the overcharge back in 2012 and had been contacting Google Support to help us with it but they ended up figuring out that the auto creation system was creating these and finally told us how to stop it but never refunded are money and continued to keep charging us, they say we owe them $35,000 ... it is definitely immoral and it seems to be illegal too ...
We submitted a payment through Google Checkout, the seeler did not fullfill her end of the bargin. We canceled the order and asked for the money back.The orginal transaction was on July 9th and the cancel was on the 12. We have yet to hear from anyone. We had a Regional Manager (who the moveed on us in the middle of the payment) Mike Kellar and we have NEVER heard a word from him. What gives with part of Google? I find it hard to belief it is even any part of a Google company. When you go to the Checkout site it just keeps turning you around in circles so there is no where ot get any answers.
The amount of money is large enough to be considered a Felony in our state So the next step we are looking at is to file charges.Â The Google Account for has been disabled. incorrectly entered date of birth while joining Google+, I am not able to sign in to this account or use it to access any Google products or services. Google Account Birthdate Correction Form With Age Proof issued by Got. sent to re-enable my above google account, as i would like to continue the same account and operating since last 4 years. The last request for re-enabling this account created was web-based and was created on November 26, 2011 10:54 AM. This request is still processing.
How long will it take for Google to re-enable my account? Please re-enable my account at the earleist. Please help me in re-enbling and accessing my above google account.
I bought an android tablet and to get the apps for it I had to get a gmail account. That was 3 weeks ago. Last week I tried to access my apps store and it said that my password was incorrect. After much ado I got my pass word reset. Over the weekend I had the same trouble and again after much ado I got my password reset. Today I got a phone call from a young lady bitching at me for hacking her mother's gmail account and changing her password. She got my phone number by accessing my account and changing the password again.
I asked her if her mother's name was Sheri Ritter and she said yes, so I told her that someone had hacked my account and changed the password. She put her mother on the phone and come to find outher gmail is too. I want to complain because she was able not only to change my password but was able to access all my personal info including my phone number.
I believe that is a serious breach of my privacy especially since I don't give out my phone number to just anyone. I live in Florida and the caller lives is Texas. If I didn't have the tablet I would Close my gmail completely but they seem to have me by the balls if I had any. I tried contacting Google directly but the phone number just leads you to more automation and no person to correct the situation and the website only lets you submit a question that may or may not be addressed.
Yesterday I went online to get directions for a doctorâs visit I had. The problem is that you, google attached a screen onto my Juno page I couldn't get rid of. Everything I tried to get rid of the page failed. I had to hit ctrl Alt delete to get rid of the damn thing. I tried 3 times to get rid of this screen but to no avail. Finally, I hit ok and then promptly got rid of my google bar. I refuse to ever use you again and will be using Yahoo in the future. I like their methods better anyway. I'm done with you.Â What this screen is all about is so you can track where Iâve been. Itâs none of your damn business and will take steps to make sure you never do this to me again.
I have also registered a complaint with the state of California and will be filing a complaint with the Feds shortly, or as soon as I can find the right place to file my complaint. Google does indeed suck.
Dear Google, I get that facebook and google want to upgrade and make changes, however i have been trying to forward an email that I received to another friend and I get a page that is trying to explain the changes...then it locks on the screen and I can't do anything but close this out.
Guys, there was nothing wrong with the way things were working...I have always been a google fan...can't stand Bing. Please, go back to the old format or make it so I can forward a letter without having to go to college and getting a degree on computers.
I have been using Google as the homepage and search engine for my computer for quite some time now. I have enjoyed the various website art that appears almost daily. I thought it was nice that you celebrated events like birthdays of famous historians as well as important dates in history on your homepage. I was extremely disappointed and upset however when Remembrance Day came around this year. The only indication for the date at all was one measly little poppy cowering underneath the Google search engine. This came as quite the shock to me when only a few days earlier the website had been plastered with a giant montage celebrating Bram Stoker's 165'th birthday.
Now I ask you this, do you think that the lives of all of the people who fought so heroically and selflessly for Canada's freedom are somehow less important than the birth date of a man who wrote a story about a blood-crazed count some 100-plus year ago? Personally I was very disappointed at Google for sweeping this extremely important holiday under the rug. We as a nation should be proud to lift up the names of those whose lives were so tragically lost by at least making an appropriate acknowledgement to the one day set aside for them. I am very saddened by the insensitivity displayed by the Google website and I can only hope that whoever reads this letter will see the importance of honoring our troops and that next year on Remembrance Day we will see the respect that Canadian troops deserve.
Google incessantly tries to complete my searches which I nearly always have to correct, and which too often links to a site I never heard of and have no interest in. There should be a way to disable this. The one option available to do this was a waste of time. Also, it's nobody else's business where I have previously visited, whether it was my intention or Google's, and don't appreciate the search box constantly re-displaying these sites. Please either get rid of this nuisance, or provide a way for me to disable, disconnect, or euthanize it. I'm tired of Google's auto complete featuring annoying me when I do my searches each day. It doesn't guess very well what I'm actually looking for, is there a way to turn it off? Who knows.
Traditionally, Google has had a special doodle to celebrate a specific holiday. I noticed that Easter again was not recognized. Cesar Chavez was chosen to be honored instead of Easter. Mr. Chavez did a lot for migrant workers, and it was nice to see him honored. However, I would have preferred to see Easter honored on Easter. Mr. Chavez can be honored on another day. Google has shown a special doodle for Valentine's Day on Valentine's Day and Halloween on Halloween. Goodness gracious! I am disappointed in you.
There must have been some drastic changes unless they're doing an overhaul of the service, Google Images, because when I want to search for a specific file type, there no longer is that option when I do an Advanced Search. Also, I'm not sure if it's something to do with the Internet service provider, or some hacker who's gotten into my system or what; but when I go to Google Images, not all of the options are visible, only the first and second "pages" and the rest are grey-blank.
This dissatisfies me, because then I have to randomly sample each and every one of the greyed-out blanks to see what the picture is, and I can't just wave my mouse pointer over the picture to know how large an image it is; as the larger the image, usually, the better the resolution quality is. Also, I need to know the file type before I download the image because sometimes I want a .png image so the background is clear; I do a lot of digital graphics for a hobby, and also hope to develop future work skills I might apply if I did get the nerve to apply for a job. So I was getting very angry suspecting it might have to do with computer hacking, as this computer is using a remote modem and there are 4 other computers that have access to the main system, I don't know a lot about all that but this is frustrating. Could anyone explain in an email what the deal is?
I got a phone call from a google rep about a MAHONY ENTERPRISES in Manteca ca ....and apparently they are using my phone number on there web site. I don't know what kind of fraud they are involved in....but please remove my phone number from that web site.....thank you....let me know when you get that done ...ok
I have 2 emails with Google the problem is with email@example.com Problem orgamized 1= delete selective important emails 2=bombarded with hundreds of unwanted emails deleted they come back deleted they come back/My opinion a political gang hackers want to intimidate me with no SUCCESS Can you explain and do something ? over GBR//
We have some of the best patients in our office and don't get a lot of new patients coming in.. Lately we have had two bad reviews and both are not our patients and we have never seen them in our office. I get so many calls for a Ronald Blackhurst and several other Blackhurst in Utah County Lehi-Pleasant Grove. Can you please contact those who gave us a review and ask where they went.. We have tried to contact all patients with a similar name..
Our office is- 420 East South Temple Ste 220, SLC Utah 84111.. The name of our doctor is Dr. Richard Blackhurst 801-359-1233.
We also have ask you to remove a picture one of your employees took, but than getting calls from marketing companies trying to sell us something instead, but no change!
On November 9th, 2018, I got an email from my boss asking me to buy $1500 worth of Google Play gift cards. I went to Duane Reade in New York, got 3 gift cards of 500$ each. After some minutes I realized the email from my boss was a scam (someone using his name but with a different email). Because I found out about the scam right after I bought the gift card, I DIDN'T SEND THE gift cards to the scammer.
As soon as I got home, I called Google play customer service (855-836-3987 ) to check how I could get a reimbursement of those gift cards that I was not going to use it. After talking with various customer service rep, and being reluctant to provide the gift card numbers, I finally gave to them and they checked that any of the gift card was redeemed: finally good news :) .
After hours on the phone, back and forth to see which party could give me a reimburmsnet, one Google Play customer service supervisor (Marky) gave a call to Walgreens corporation (1-800-925-4733). The customer rep from Walgreens, Marky (Google customer support supervisor) and I spoke about the procedure to get the refund since the gift card was not redeem.
After providing the gift card number again to the Walgreens supervisor, opening a case, I was informed that Walgreen's third party was going to investigate the case. They needed 2-3 weeks. By the end of the call, Marky (Google play) asked the Walgreens supervisor if he should deactivate/block the gift cards until the investigation was happening. And the Walgreens customer rep said "Yes please go ahead and block/deactivate". Marky send me an email using a Case ID
After that call, I felt safe and happy with the resolution: my gift cards were deactivated/blocked and Walgreens third party was just going to investigate to check the card was not redeemed, which was confirmed innumerous times by Google on the call of November 9th. I hang up the phone happy, everything made sense, gifts card blocked and now wait for investigation!
Walgreens after some weeks (Nov 28th), sent me an email saying "We have worked diligently with our gift card vendor to research the cards that you purchased from Walgreens, and I regret to inform you that all of the funds have been depleted from the cards. Unfortunately you will not be eligible for any reimbursement."
I told them this should be a misunderstanding and that they should recheck.
On Dec 4th, they got back to me again and said "Our gift card processor has reached out to Google to recheck the status of these cards and I'm sorry to inform you they have confirmed that the cards have been redeemed. There's nothing more we can do to assist we have closed the case"
So I had to call to Google play to check was going on. On Dec 10th, I spent almost 3,5 hours on the phone with Google Play customer service and had a horrible customer service! Spoke with a bunch of reps, explained the story dozen times, provided the gift cards number again. The only thing they would say it was that the gift cards were redeemed. I told them it was impossible since during the call of November 9th (with Walgreens) and Marky (Google Play supervisor), Marky said he was going to deactivate/block the gift cards). Google Play reps told me, that they don't disactivate/block gift cards. RIGHT AT THAT MOMENT I REALIZED SOMETHING VERY WRONG HAPPENED AND I WAS SCAMMED BY SOMEONE THAT WAS SUPPOSED TO SOLVE MY ISSUE!!!
After long discussions, finally one supervisor called Van said she would investigate (she said she would listen to the call of November 9th, where their supervisor called Marky told me he was blocking/deactivating my gift card) and get back to me on Dec, 12th
I didn't get any calls on Dec 12th.
On Dec 16th, I called Google again and spent almost 4.5 hours on the phone, talking again with various customer rep and again and one supervisor called Paul said they would investigate (again I begged them to listen the call of November 9th, where Marky supervisor said he was going to deactivate/block the gift cards
On Dec 19th, I called again to check the status of the case and spoke with a manager from customer service called Gino. Gino listened (finally) to the call of Nov 9th and told me that Marky did say he was going to deactivate/block my gift cards. But he told me that Marky gave me the wrong information, that there is no possibility to block/deactivate a gift card. WHAT???? SO SOMEONE THAT REPRESENTS GOOGLE PLAY TELLS ME THEY WERE BLOCKING/DEACTIVATING MY GIFT CARD AND THIS IS A LIE? AND BY COINCIDENCE SOMEONE REDEEMED MY GIFT CARD AFTER NOVEMBER 9TH? No this can't be, unbelievable.
To make it worst, Google Play refuses to get back to me if I don't file a legal complain. Even though they know there was a huge flaw from their side, that someone gave me a complete incorrect information saying my gift cards were blocked/deactivate. How come a Google Play supervisor (Marky), which should have a lot of experience and competence did a huge mistake? How come by coincidence the gift card balance just vanished from the gift cards right after that? Please note that the gift cards are in my house and never left my house after that day, they are hidden in a specific place.
Google Play acknowledged all the mistakes that happen there and don't want to investigate and get back to the customer, this is unacceptable! I am stunned with the fact that customer service, which was supposed to protect me, did such a harm into my life. I lost hours and hours on the phone and now I have the risk to don't receive the $1500 back.
What can I do? I was scammed by customer service!!!!
I HATE google! I have been begging them to fix my account! I cannot log into my account to correct information, respond to my reviews, and remove pictures that have nothing to do with my business!! I have been told google will call me back and they never do! Now when I call, they ask for my number in case we get disconnected. Then they look at my file and hang up on me! No one calls back after we are disconnected! I am so pissed! What kind of psycho business holds my business account HOSTAGE! It's been 5 years IT'S WAY PAST TIME TO FIX MY ACCOUNT AND GIVE ME ACCESS!!! THIS IS INSANE!!
I live in Holly Hill, Florida and have had no Google mail service for five days now. I attempted to go to my internet service provider as I was able to do in the past but I am no longer able to see emails using that service. I have critical information I am waiting for and I don't know if senders are in fact having the same problems using Google mail at their end. HELP
Me and my family took a picture on my camera to capture the new year, I inserted the sd card into my computer and imported the files to my laptop, next I wanted to gmail everybody in the picture so that they could have it too, but whenever I tried to sign in it would glitch back and make me sign in again, if it didn't do that then it would say that there was an error and they did not know what the error was. After trying numerous emails for almost an hour, I am disappointed that I wasted my time on this.
My account balance debit 29 mobile not recharge
Dual touch issue with pixel 2xl phone, they couldn't resolve it in 2 months .. I'm disappointed with Google support, i Wish i could get refund for that n take their phone back.
On Sunday December 23 Rd attempted to get free apps from your Google play store, message said device not compatible,went online got avast antivirus, been hacked for 3 days, terminally ill awaiting double lung transplant, your employee whom used this email between 9-11 pm , sent message demand that I get from store where was refused,he took my antivirus off & did several harassing incidents.I feel violated, tried store again, rejected me. Further investigation,you no longer carry avast antivirus. Please email me immediately. I am livid and violated
GOOGLE AND CO. ARE GOING TO BE PROSECUTED FOR SWAMPING MY GMAIL ACCOUNT WITH THEIR PATHETIC, SCAM ADVERTISEMENTS , THAT NOBODY WANTS, SO WE ADVISE YOU TO STOP SENDING THEM.
On Oct. 26th 2018 My son attempted to sign onto UTUBE to watch the Red Sox play in the World series. He got a message that his credit card was denied. I did not care about watching because I enjoy listening to it on the radio. Because of him I tried to get the game through UTUBE. The results probably because neither of us is proficient on the computer was that we were not able to play it on the TV. I canceled the services within the allotted time so I thought it was over. Over the course of the next month Google with drew $240.00 from my bank through my PayPay account. PayPay attempted to help settle this with you but recently sent me notice that my complaint was denied. So here I am asking you to please return my money I am 69 and on a fixed income and have no idea what google service I am paying for. I have no gaming at my apartment and beyond that I cant imagine anything that I would invest $240.00. Honestly my bank account is very low and I am concerned about Christmas and making it to my next Social Security check at the end of the month. Please help me figure this out. for all I know you may take another $80.00 and overdraw my account costing me even more money. Please Help. Elizabeth
GOOGLE ARE GOING TO BE PROSECUTED FOR SENDING UNWANTED AND DISGUSTING EMAILS TO MY EMAIL ADDRESS, WHICH INCLUDES THE GLORIFICATION OF ILLEGAL DRUGS AND SEXUALLY EXPLICIT CONTENT! AND THE POLICE WILL ALSO BE PROSECUTING YOU FOR HARASSMENT!
What ever new update has been done for google is awful. I have to click at least three to even forty times (yes I counted) to get one simple task done that should take one click. For example, it now takes two clicks to select videos and many more clicks to put my curser where I want it to go on Google docs. Also, I can no longer simply drag an image on to a google doc without it opening the images linked site, nor will it allow me to change the photo's size;I can only move it around. Lastly, when I click to pause videos they will either go to full screen, pause then immediately unpause, or they will require me to use the key board to achieve this function.
The engine of my 2012 Sorento blew up mid May of 2018 and the Burton Ohio dealership keeps pushing out the engine replacement delivery date. The original date was October 5th and the latest that I was told is December 26th. It has been over 7 months now and no one there seems to have the clout to get an engine for our vehicle. We are very unhappy and ready to contact News 5 in Cleveland Ohio to help us get this resolved. Please help!
I STRONGLY ADVISE THAT YOU STOP SENDING ME YOUR STUPID, ANNOYING ADVERTISEMENT EMAILS, THAT YOU KEEP SWAMPING MY ACCOUNT WITH, OR ELSE I WILL REPORT YOU FOR HARASSMENT!!!!!!
It's very simple, I didn't realize it would take an act of G-D to get help with a simple issue: deleting 2 email accounts I'm not using. To begin with I did a search, found the directions; only I do not have a Ph.D so I was unable to take care of it on my own. So, I decide to use the chat option. HUGE MISTAKE!!! First I go back and forth with this person, about the accounts I want to delete; thinking I'm speaking with an "email" expert; NOPE!! After going back-n-forth for about 10 minutes, she says is there anything else you'd like me to tell the email expert. REALLY!! I was under the impression I was already speaking with one. Now, comes the real shocker, she sends me to a page where its requesting $9.99 before I can get an answer or any real help with what I wanted to do. Short of a cure for my MS there is no way I would pay to get an answer. You all must think extremely highly of your answers. I've pretty much decided, short of the earth moving and alerting to hell having frozen over, those 2 email accounts: Gardenqueen1958 and beachsidecreativequilting, will remain open. The sad thing is, this reminds me of the joke: How many Google Email Experts does it take to delete an email account? Answer, wish I had one. Still waiting to have accounts deleted. Finally, it I could give a score lower than one, I would. TTFN
MY COMPLAINT ENVOLVES MY NEIGHBORS TRY TO SHARE MY GOIGLE ACCOUNT. IN TRYING TO CREATED S DUPLICATE ACCOUNT BY IMPERSONATING ME IN MY PERSONAL INFO .THIS IS IDENTITY THEFT I ALREADY SUBMITTED A COMPLAINT TO IC3.GOV INTERNET CRIMES MY IPHKNE NUMBER
(504)295-8460 IS USE ON MY GOOGLE ACCOUNT MY GOOGLE USER ID IS UMUKOKO33@GMAIL.COM. BUT IN ALL LOW CASING LETTER. SUMONE TOOK MY NUMBER (504) 295-8460 AND CREATED A GOOGLE ACCOUNT YESTERDAY USING MY NUMBER .PLEASE I INLY HAVE ONE GOOGLE ACCOUNT MY OTHER ACCOUNT I LOST THE PASSWORD
PLEASE REMOVE MY OTHER ACCOUNT
THE USER IS DOUERE38@GMAIL.COM
BUT IN ALL LOW CASING I M SEND MY DRIVER LISCEN PLEASE MONITOR MY GOOGLE ACCOUNT UMUKOKO33@GMAIL.COM BECAUSE SOME BODY TRYING TOO SHARE MY ACCOUNT FOR INTERNET . IT IDENTITY THEFT WHEN YOU HACK SOMEONE ELSE PETSONAL ACCOUNT
complaint About issue with a Subscriptions officesuite-office,PDF.Word Sheets slides note ,yearly license £27.99 my card was debited
this was done by my Granddaugher 9years old I wasnt's aware at the using my phone with my card Details are paid out automatic to google pay store I did cancel this item because I thought was going get a refund straight away wrong I was turned down I think it's unfair that you're hiding behind you're terms conditions this is unfair trading with your valid customers my card details are paid out automatic. please can you reconsider a refund
Rodney k funnell
My business does not show up on Google maps under the business category it is in , like it did when i first open the account. i had made several attempts to have this fixed, and the csr personnel do not listen and give me false information. All they try to do is sell ads and do not listen to anything I am talking about. I would just like my listing issue corrected.
Constantly bombarded with repeated spam emails. Google is typical junk itself, nothing in your program to stop/block inbound emails
I enjoy your screen savers immensely. I find your latest offering of rice patties in Viet Nam to be stunningly attractive on first viewing. Closer examination of the obvious bomb craters and sunken barge by American aircraft is extremely distressing to me. I view the homes along the roadways and imagine the horror these peoples endured. Please remove this offensive photograph.
I got scammed $1200 dollars by your search engine and coaxed into buying your google play cards. I was told to and had filed complaints with FTC IC3 and now am trying with google support but can't even get the support to find out where that is. Im on hold for 20 mins.
When you search your site for non halal your very own site goes into Islamic dribble with over 90% of the articles being halal. Do you have no respect for Christians who by there book can not eat food sacraficed to a false god. I have kept this message because I expect that I wI'll get no response. So if I receive no response I will post this to facebook instagram twitter and all other sites I deam resonable
I called to set up an appt. for my microwave. The appliance company receptionist Veronica set it up; I asked her strongly to be sure that it is covered before she set it up. She assured me 3 times it's covered. The man came out, looked at it , and said it's cosmetic and not covered. I told him Veronica insisted it is or I wouldn't have had him come out. So I called Veronica and asked her to admit she told me it's covered 3 times. She admitted it but backpeddled and said she couldn't possibly know. I said then why didn't you tell me that on the phone that you didn't know instead of insisting that you did know???? She had nothing to say. Then I told the man that I looked it up and it said it's dangerous when the pain peels off and falls down from the ceiling of the microwave, so how is that cosmetic? He said, well, it's not really dangerous but you should cover your food when it's in there. I said, if it's not dangerous, then why should I cover my food? He couldn't answer that. Then he said that American Home Shiled will make the decision whether it's covered, but I saw that he wrote on the paper he was handing in NOT COVERED. So I said, if American Home Shield makes the decision, then why are you making the decision by writing that it's not covered? I told him to cross it out. He couldn't answer me. This is a bunch of lies and deceiption. I want my microwave repaired or replaced.
How dare you take Mr Harper's page off your sight. just because he's not a Liberal.You discuss me with your actions. You should take a good look at yourself and think what you are doing
I have been on hold for over four hours waiting to speak to a service representative. I called the second the offices opened.
Received a promo code, where I receive $150 credit to use Google Ads. Clicked on it to activate the promo code and create a new Google Ads account.
A few weeks went by and someone from Google called me to check on my new account. Asked if I can confirm the credit, however, they said that the credit has expired. How can it expire if I used the promo code when I activated my account? Google customer service person said that I did something wrong when I created the account, but she doesnt know what went wrong and cannot confirm nor provide the $150 credit.
As a new Google Ads account user, how do I know that I did something? I dont even know how to use the system, let alone figure out if my credit was applied. You would assume that when you click the link on the promo email that you are creating a new account based on the $150 credit. I also entered the promo code when I create the account. So I am positive that by clicking the link and adding the promo code, it should have worked.
Something for Google to figure out why their promo codes in the emails are not working.
This is more about an utter, total,void of service, a black hole where service should be, than bad service. Bad service would have been welcome. I have tried for days to find out why maps has no navigation, scale, a place to sign in, streetview, or anything else. I can't send feedback or go to MyMaps because I can't sign in. Google's troubleshooting website has info only about mobile devices. A tech support page chat kept asking about gps, when I don't have any on my pc, then tried to charge me money for an answer. There is nothing online that I can find about it, least of all on google.
I own a cabinets corporation that is an accredited business on Vancouver Island for the last 12 years. I notice that on the google search a comment is there that is a fraud. I have requested on several occasions/flagged and tried to contact google as this is impacting our business when someone looks us up that is the only comment they see on their phone....I would to request one last time that this message " "Do NOT spend your money there ... save the hassle and look elsewhere." be removed immediately otherwise we will have no other option than legal...and as I can see on reports I don't think you need anymore issues.
Dear Google :
I lost Utube from my desktop as I find Utube inappropriate . Now Google bought utube. So I must loose Google too. Now, if I stop paying for my internet connection , I loose yahoo too.
Dears official please stop the nonsense adds when open my mobile phone wifi and mobile data. Please I don't want this stupid thanks best regarad
I have install Badoo app and make one time purschuse 5,99. From that time I'm beeing charged three more times. I have made complaint by Badoo and closed Profil as they sugested butt hey still keep on charging me . By new complain they have same answer again like first time that ,,Profil is closed and will be no more charging'' just with new date on.Is this phishing site there.?
Best regards ,
I called google as per referred to me by Verizon and LG. I do not like the new update on the Photo Gallery. It takes 7 times more clicks to crop a photo in photo gallery than did when there was a crop in the drop down feature. Now you go to edit. crop, crop photo, done, save,,, then back to gallery and start all over. takes WAY TOO MUCH TIME!
Would like the CROP feature back in the drop down. PLEASE!!! for faster time to crop photos.
When I called I also talked to a customer service tech. TO explain my dislike for the new updated feature. He interrupted me as I was explaining....did not let me finish. Then told me the feature was for the whole world. Well not everyone likes this new feature from the same reason.... HE HUNG UP ON ME!!!! I did not get this kind of treatment with Verizon or LG Support people.
If you are making the updates and features.... this latest change does not save time with its use....
Account Name: LookLivLuv
Profile Title: “JustLooking 4 the 1”
Its been a month since I lost my Upgrade features, I order the upgrade and it was working fine, the app started acting up, so I reinstalled it and could no longer access upgrade features.
I believe your billing system is going to try to charge me again in December 2018. I should get credit for the time I’ve been in basic mode.
My main email that is linked to all of my paid services and has a large Drive storage with critical, sensitive files has remained inaccessible to me since May 19, 2018. I have been unsuccessful in proving my identity or right to access this email address, which coincidentally Amazon.com discovered had been fraudulently used to create a Prime account. Despite the fact that this email is registered as the primary and/or alternate admin address for my G-Suite accounts and other paid services, G-Suite cannot help me, and Google no longer has a gmail support staff I can contact. I risk losing a significant investment in time, money and information due to this neglect.
respected sir the all old mail data in inbox and all has been not shown of my account.please solve this problem as soon as possible thank you.
You have posts regarding me that are 100% FALSE and must be removed . This false posting is costing me revenue to my business .
It must be removed asap .
Since 1-24-18 I have contacted/emailed google about being hacked and .my identity theft with no responds. except post on some board or account recovery. An over and over explained did not work after multi account that still have not been recovered. Google had no problem contacting me. when the thrives used my identity to open a project on Google. and want me to pay the 300. and even have I explain for God only knows was not me. An everything I have filed still nothing. The manner this company runs and treats its customers. Is really s_sad. I know once I can get this fixed I will never use anything that got Google name on and if possible would like to see them in court. An learn we are not robots but human. I don't even believe that Google will read or reach out. Because it's mean they got humble.
Google representatives call our home constantly, and each time we tell them that our business is no longer in service. Today July 30 a tech from Maxton North Carolina called and although my husband told him several times that he was a disable veteran and no longer wished to received these calls he constantly went back and forth .He didn't give his name and even after we hung up he called back and started threaten us all over again. I hope you can find this creep because he don't need to be working for no one acting so unprofessional as this.
I contacted your wifi support for a new product that I purchased yesterday that was faulty out of the box
One of the units would not power on
The only ref I have is 23275 I was asked to write that on a piece of paper and take a photo of the unit and send it with a photo of my receipt all of which I did
I spoke with a support agent and his supervisor and at the start of the call I was told I could have a replacement sent within 2 days by the end of the call this changed to me being sent a label and having to return the brand new faulty product first and then get a replacement something taht would take about 5 working days
Your support kept me on the phone for over an hour with long pauses between answers and in the end I have no resolution and still have a faulty product
Why is your support so bad ? My anger went went form zero to ten over the course of the call and in the end all I got was losing over an hour of my life with no resolution
I use adwords express and signed up for $200/day. I was charged $500/day on 7-22-18.
I never authorized this nor did I want it. If I get too much too handle, it's a waste of my money - not to mention I never authorized it.
This isn't a little over what I agreed to - it's 250% over what I agreed to - Not to mention the arrogance of having Google spend my money for me.
I want a credit for the unauthorized expenditures.
can you PLEASE STOP PUTTING ADVERTS ON MY PAGE, DO NOT WANT AND DEFINITELY DO NOT NEED
Please refund £3.39 you took from my PayPal account Without authority asap. I never bought anything from you, I never gave you permission too take this money, the advice on the game... the secret society, I was playing stated “I have been given 10 what ever as a valued customer and due to inconvenience” IT DID NOT STATE I HAD TO BUY THESE. What you have done is fraud and not what I would expect from you, it is disgusting and should be reported. Getting people to buy by pretending it is free, with no receipt or advice email that I have purchased being sent.
The supposed 10 added what ever they are called, are unused and due to your deceit I will never play your game again, cannot trust you. £3.39 is not much but the way you took it is robbery and shameful from a company such as Google. I will ask PayPal how you can take money from my account without use of my password, authority or knowledge and intend to take this incident further and make my complaint known.
I received a phone ( 705-386-8390) call today in regards to listing our business Soccer Elite and or Blacks Guest House to an upgrade with Google, the agents name was Joseph at approx. 4 pm. We talked at length about different aspects of what your company could offer me in the way of advertising but in the end I said no because of the monthly expense. He was verbally abusive and very condescending and the ending was very unpleasant.
Thank you, Billy Black.
I am a user of Google Drive and have noticed that the 'Used' space indicator in the cloud drive has not increasing for several months, although I back up massive new files of all kinds every day. The discrepancy between the disk file being backed up and the indicated cloud space is now up to 30GB and I am highly concerned about the integrity of my backup on the cloud drive. To complicate matters, there is no indication of the number of items on the cloud drive to compare with of the file being backed up. I have contacted Google Drive support on this, but they seem not to understand and have abandoned answering me, that is why I am taking this route of contact now. This is not a question of a simple bug in the used space indication - the inability to verify data backed up to the cloud drive with the original data is a basic major flaw for a backup system, which makes it practically useless.
I bought a brand new Pixel 2 phone from Google. When I make calls on the phone I can hear the people clearly but the person on the other end says that I cut in and out. I went through a lengthy process with the help and support team to try and fix it. Nothing worked, so they said they’d replace my phone with a refurbished one. I told them it was unacceptable to no avail. I even talked to a manager and he said my he couldn’t hear me well but insisted I can only get refurbished. When I buy a product on AMAZON and it’s defective, they replace it no questions asked. What recourse does a consumer have for this situation?
I forgot my password and I can't seem to get through the program to get a new password I went to the Apple Store I talk to a lot of people and they can't get me through with all the Verification codes all this nonsense I just can't get to sign into my email from another computer please but I have someone to talk to to get me help to sign in to my email from another computer other than this iPad that I have
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