Contact Meijer Corporate

I returned a product to the Sturgis mi store without a receipt. I was told for the rest of my life I could never return anything without a receipt because I have made 2 returns without a receipt. I understand you need to be careful and there are people who try to cheat the system but I am not one of them. I usually have a receipt but this time I misplaced it. I feel I am a good Meijer customer and have paid my bill in full every month just look at my account.It is obvious you can track returns and for people who constantly return without a receipt I can see this policy being ok but for the people who occasionally do not a receipt this is harsh. At the least you should offer a in store credit so the money stays in your stores not just say you can never returned again without a receipt. Thank you for your time.

I forgot when i sent my first complaint that i have to go without my meds til i get ahold of my doctor thats not even right ....

I bought a chopped salad at meijer and it had a solid (not chopped) hard boiled egg and NO lettuce. It was made entirely of chopped cabbage. $5.99 for chopped cabbage and carrots. I could not eat it.

Meijer on gull road. This is the 4 week in a row that there have not been enough checkout lanes open. Friday at 8:00. Three checkout lines and lines going across the isle into clothing. Ridiculous. I thought Walmart was bad,

I am 73 shopping with my wife at approximately 6:30pm on Saturday 5/25/2019. In the meat department we selected a leg of lamb. It weighted approximately 6#. We took it to the butcher behind the counter as was have done for the past 9 (nine) years, to have it cut in half. He to say the least very busy, but he refused. Since we had done this as previously stated nine years, we were upset. As senior citizens cannot eat 6# at one sitting. We pressed him further. He told me they never cur lamb. I told him I always have gotten it cut there, and wrapped separately matter of fact. Instead of trying to apply some type of customer service he calls the other butcher over to verify his story. ( Like he is not going to agree with him?) I again explained again the reason and that for 9 years I have been buying it this way. It is a very expensive cut of meat Approximately $34 and I was not going to waste it because he was too lazy to cut it. This argument got very heated. He and I enchained words. He told me " I WAS AN ASSHOLE" . I told him he seemed to forget he was an employee and I was a loyal paying customer. Let me further explain I have worked all my life in the food industry. I in fact was a plant engineer for "Jemm Wholesale Meats " in Chicago. There is no regulation prohibiting a butcher cutting a lamb roast. It is my opinion the he had previously cleaned his equipment and did not want to use it and have to clean it again. I would like to say we all have choices, if this is not rectified Meijer may not be mine in the future. Feel free to check my m perks account to prove my loyalty. ADVISE

I went to Meijer yesterday and got laughed at by the cashier. I wasn't understanding what she was trying to tell me. She was not clear in explaining what I needed to pay after paying with a card that did not have enough money for my purchases.

After understanding what she wanted me to do, I paid for my purchases and walked away, and for some reason I sensed she was going to say something to the customer next to me and I turn around and she was laughing and she even turned around.

So rude, unprofessional and disrespectful towards a customer that is paying to purchase at that store.

It's funny how you can see a person and more or less know what type of person they are. She looked GHETTO so to say.

I didn't want to talk to the manager at the store because my mom was with me and she said to just leave it alone, but I was so upset and mad that when I got home I called the manager and explained to her. I'm sure she didn't tell the cashier anything. I will never go back to this store ever again. I will not spend my money at a store were I get laughed at regardless if I was dumb for not understanding what the cashier was trying to
tell me.

Meijer in Portage, IN

While shopping, I noticed a sale on ground round that was located in an end section of the meat department. The sign above where the meat was sitting said sale $3.99. Because it had seemed to good to be true, I stopped an associate (his name was AJ or TJ) in the meat department to ask if that was per pound or for the package. He told me the package. I said that it was a good deal so I had picked up three of them. When I went to the register, it rang up as $12.77. I asked the girl at the register about the mismatch in price and told her I'd asked an associate if this was the correct price and gave her his name. All she said was that it was her fiancé (I don't know why I needed to know that information) but she'd had to call someone to verify. So, a lady that works in the meat department come over to where I was and tried to argue with me about the price. She elevated the conversation which immediately was unprofessional. When I told her who I talked to she yelled at me and said that AJ/TJ was new so he doesn't know. Ok, I understand that but how am I suppose to know he's new. The sign did NOT say per pound which was the whole reason for the question. After the associate decided to chew me up and down over the price, I told her that they should honor it since it's marked that way. She told me that she was going to get the manager so I waited. When the manager came out (and of course, I did not get her name) she gave me an attitude and told me that it's obvious that it's a per pound price. I told her that it wasn't clearly marked and showed her the sign in question. She then got loud with me which was completely unnessasry not to mention, my 9 year old is watching all of this behavior. I have never been treated this way espeically over $10. The worst part was when I told my brother about it, he asked if I had gone to White Lake store because he gets treated horrible. I told him no, I had gone to Hartland. We've been loyal Meijer customers for many years now and to find a meijer that treats us like customers, we have to drive over a half hour away. Looks like we'll be finding a new place to shop especially if this is how management conducts business and shows other employees how to treat customers.

My name is Kirk and I used to be a cleaner for over a year at store 190 until an altercation of lies with 3rd shift manager lead to my let go cause he was never satisfied with the job of the cleaning out of spite. Not due to that fact if the store not getting cleaned. Many employees and other managers would speak highly of the service we provided. I'm writing with concerns due to a 3rd shift manager named Dennis O'Malley. Mr. Dennis has been and is still currently acting very unprofessional towards employees such as my self, my fiance and other meijers employees in a manor that is unexpecteable. The manor I'm speaking of is the crude acts of messages he sends to certain employees and outward sexual flirting with customers such as my fiance when she was not on the clock as much as he does on the clock. Past employees have commented on his persuasion of sexual advancements towards the women. When Mr. Dennis does not get his way he takes his job over the limit. He messages employees about personal issues that dont involve work that a manger should not do. Such as involvement with parenting or family matter situations and talking about how an employee should take their own life. He is in no manor fit to a manager let alone be in charge of anyone due to his sick mind and actions. I write this message out of concern that Dennis at meijer store 190 in angola Indiana should not be working at the location let alone be working for a company that is highly looked at and considered to be freindly and family oriented. This will not be my only message and I'm positive there will be others not just from me about him specifically. Thank you for your time Meijers.

I went to your store to purchase groceries. While shopping I noted a sale on ribeyes. So I thought such a great sale I would treat my wife and I to a great steak. upon checking out they said I had the wrong steak for sale price. I said I had ribeyes and that is what the sign said. upon returning to meat dept. i looked at the sign directly above where I picked up these 2 steaks, in very very small print it said bone in . Pretty amazing that the new sale price was in 1 1/2 letters but the small disclaimer was in 1/4 inch or less lettering. Terrible of you guys to do this, almost bait and switch tactics. Needless to say I returned all my groceries and left your store without purchasing anything. If you don't care anymore for your customers, you certainly don't need me as one!

I asked one employee for assistance with fish tanks. He stated he would call employee who worked there and have him meet me in pet department. I went to pet department, and after 10 minutes waiting, noticed a customer assistance phone. I picked up phone and it just kept ringing. There were quite a few dead fish in tanks to go along with poor customer service.

this is the 3rd time I have complained about Nestle splash flavored water. the last 2 weeks there has not been any of this water at Meijer store on Utica rd.in Fraser. I have a coupon and mperks coupon which I have not been able to use.

Stop sticking thin meat products together separated by wax paper. It make the product nearly useless if frozen. Make sense? THEN STOP DOING IT! I don't care if this has been the way you have done it since the stone age, it stupid and obnoxious. Just stop. Trust me, with all the other things Meijer does to alienate their customers on a daily basis, you don't need to annoy us further. Throwing my frozen burgers in the trash were they belong...

I called about my sons prescription that got sent over from the doctors office. The lady on the phone told me that it wasn't ready because they needed a prior auth. I asked if they had been in contact with the insurance company to get the prior auth and they said that they didn't have the fax number to the insurance company. They told me that I was to supply the number or get a hold of the doctor myself. I asked if they planned on contacting me about the need for this information and she told me "No. This happens all the time, all day, it's just not something that we notify patients of." I said "Well, how am I supposed to know that you need information or that I'm supposed to do something if nobody notifies me?" She said "Okay...". I said there wasn't any way for me to know that information unless I were to call and inquire. He is supposed to start the new medicine tomorrow morning. She just kept saying okay and asked if I had any other questions. I got off the phone and called the doctor who had already closed. It's very frustrating that 1. customer service is typically poor when we go into the pharmacy. 2. they aren't going to contact families and let them know any of this information, especially if it's something that they want the family to take care of. and 3. She acted irritated that I was even questioning all of this. If I could give them 0 stars, I would.

I spend lots of money on home delivery and shopping at my local Meijer, But have been very displeased with Produce quality. and the on line menu as most item are out of stock, I also find that Fish counter needs better or more selections.

I have been a long standing customer at Meijer's on Main Street in Hamilton Ohio. While checking out Monday evening with all my groceries, I asked the cashier if I could write my check twenty dollars over because the banks were closed and I didn't have an ATM card. She nodded that it was fine, so I did. Since there was a line at the register, I hurriedly packed up my cart and the cashier reached me my cancelled check and grocery receipt. I was half way home before I realized that I had not received $20. As soon as I got home, I called the store back to reported the incident. They asked if I was coming back that night and since it was late, I said I would return the next day. I returned the following day with my grocery receipt and my cancelled check which was written for $20.00 more than my merchandise. The female that helped me at the Customer Service Desk made me feel like a liar and a thief. She told me the drawer was perfect the night before and wasn't $20.00 over. I stood my ground and finally retrieved what was rightfully mine. It might seem trivial because it was such a small amount, but it's the way I was made to feel. By the time I returned to my car, I was fighting back tears and so upset at the way I had been treated. My opinion of Meijer's has changed somewhat and I'm not sure I can continue to shop there. And that makes me sad because I liked Meijer.

My husband and I love the multigrain bread that the bakery makes. It's the one that comes in a large loaf the size of French or Italian bread and you have cut it yourself. I would pick up a loaf or 2 most visits to Meijer. Now I cannot find it at any Meijer stores. On inquiry, I was told that the bakery no longer makes this bread. They said it was a Meijer decision and not the bakery in the stores. I have tried other breads and find none that are as good. The only other one we find that is similar is at Kroger. Please bring back this bread. When you have a winner, why remove it. So disappointed in Meijer stores lately.
The other complaint I have is that you always advertise a sale for a Meijer, "buy one get one free", and when I get there, it is out of stock. I have found this more and more lately. If you are going to put a product on sale like this, please have enough in stock so I don't have to buy the other brand.
One more thing is the "buy one get one 50% off". Ask any of your customers, WE HATE THIS SALE! Either put the item on sale or put it on the "buy one get one free" sale. I refuse to buy 2 if that is what the sale is offering. I will buy just one or wait until I get the 'buy one get one free'. My husband are retired now so we don't need 2 of anything, so unless it's free I pass it up. I don't know anyone who likes this sale.
I hate to complain but I am so fed up with Meijer. I live closer to a Kroger and find I can save as much money there. I will probably be shopping there more in the future.
Thank you for listening to my complaints. I hope to see some changes at Meijer in the future and hope you bring your multigrain bread back..
BK

I am a faithful customer at your Mokena, Illinois store. Recently, I have encountered 2 extremely rude employees. One was in the women’s department, I had asked an employee to get a shirt off of the mannequin, I wanted to buy it. She said it was too high up, and she didn’t have a way to reach it. I said I get you don’t have a ladder, but please call a manager to come and help. She refused to help me any further, and was extremely unprofessional and too lazy to call for help. I spoke to the store director, and she took care of it, but a week later, I had another incident at the deli with another woman with a major attitude. Your employees at the Mokena store, need some serious training on how to treat and speak to customers. If this doesn’t stop, I will take my business to Walmart where at least the employees are friendly and helpful. Not a pleasant place to shop lately.
Janice Wirth

You must hear the excuses all the time, especially around the holidays when people want and money don't grow on trees. But I did accidently fail to scan some goods. The lady who stopped is saying 11, No way . I am not a theft, I don't shop lift. I definitely not going to try it with my grandchildren and children. Lost prevention act like I'm part some theft ring. She ran up yelling grabbing ahold of the person with me who was handing me my items to scan , pushed in front of me carting the front of my ankle and scratched it now I have a bruise. I asked her WTF ? She said I watched you not scan stuff, it didn't get scanned REALLY you couldn't come help ? I have done the scan it yourself 4x including this one. Twice I double scanned products I had to go back because I only bought one sweeper , 2nd time I double scanned meat but caught it before I left the store. I was just real ready to leave on Christmas Eve . I have been sick and haven't even shopped really in a couple years. I did not mean not scan or not pay for anything. I put off the doctor but this sucks, I sleep 15 hrs. a day, I have trouble concentrating on anything. I get mad cause I don't remember seeing a show end and have ask who changed my channel then put it back? I let others drive, I love to drive. I'm pissed and hurt . I promised to never go through that self help, inform the store I need help, anything don't ban me prosecute me for really truly being ill. The person with me, If he put it on the belt I told him I scanned I will have to get a lawyer. You now I know its hard to believe bit people have accidents. There are still honest people. I would have seen my husbands tool wasn't there and called and took care of my debit. You want a picture of my ankle, I'm sure LP crazy yelling lady didn't mean to do that. I know she didn't.

Today my wife and I were at the Meijer store #53 in Waterford MI. We used the self help photo to develop our pictures. When we were done my wife asked the associate how long before they were ready. He sated 15 minutes. As we were walking away I again asked are you sure its only 15 minutes and he said yes. About 50 minutes later we went back after shopping to find out the photos had never been developed. I asked the associate who was not the same as the first man what happened and he stated he was the only one in the department so that's why the delay. Al I said was well you would think the first man would have said it was going to be longer because he was not someone who developed the photos. The man then said well I'm the only person here so what do you want, a manager? I really think he should learn some manners because I am a 68 year old shopper who expects a simple answer with out the snide attitude. We would have not been upset but having to wait another 15 minutes was way beyond the Meijer 30 minute guarantee photo development.

A weary shopper
John Stewart

Earlier this year I was injured at the Mijer located in Marion, Indiana. Was contacted by a insurance or Corporate adjuster from the Mijer Corporate office located in Michigan. I was sent paper work to fill out and return so my Hospital bills could get paid and compensated for loss of work time and pain and suffering. It's been several months and I've not heard from you. It's Time to get this issue resulved and get me paid..
THANK YOU:
RODNEY PLUMLEY

This is not a complaint.I was unable to find a product and asked ,May S. to help me at the Meijer store in Three Rivers,49093,Mich. She went out of her way to locate that item. She make me fell that I wasnt the only not able to see what is in front of me. Also, the staff that work on the floor are courteous.

When I first entered the store, I went to the Service Desk. There was only one employee behind the counter. Waiting in line now was six other people waiting. On the sales floor standing off and watching was another employee, name tag "Erica" . I recognized "Erica" from a previous complaint in August, 2018 concerning her poor customer service while being the lead cashier.
Finally "Erica" came behind the service desk, and I was next in line. So she waited on me. When the transaction was over I never received a receipt.
After leaving the service desk area, I went to finish the rest of my shopping. I heaed for the checkout lanes, and went thru lane #14.
On 10/10/2018 The receipt, Tx:126 Op:1981994 Tm:14 St: 102 14:41:19. When the cashier "Diana" started to ring up my items I handed her all of the coupons for the items I was purchasing, for a total of $3.15. When I got home and I recorded my purchase in my check registry that is when I noticed that none of my manufacturer coupons were deducted.
I called the store and asked to talk to the store director, and I was asked what it was in reference too. I told the person about the coupons not being deducted. Then a "Angie" came on the phone, and I asked if she was the store director. "Angie" told me No, she was the Lead Cashier. So again I had to explain about the coupons not being deducted. Her comment was that she would talk to the cashier. This is one POOR Lead Cashier. "Angie" didn't even ask me what checkout lane I went thru, or the cashiers name. So how can she talk to "the cashier" without any information.

In my previous complaint, in August, 2018 Incident: 180801-000938 concerning this same employee, "Angie". I was told by her supervisor over the phone that they would reevaluate her, and watch another cashier. I can see by her action as a Lead Cashier on 10/10/2018 that "Angie" doesn't care about the customer, or customer service.

The old saying is time is money, and here I am spending my time to let Meijer #102 know again about a problem in the store. Back in August, 2018 when I did talk to the store director about a problem. I was told then that Meijer values all customers comments, and complaint, and they are taken seriously. He said without the customers, we wouldn't have a store. Now I would like to ask Meijer, Why should I continue to shop in your store?

I was shopping at Meijer 16 Mile rd and Vandyke on October 10 At about noon.all but one of the bottle return machines were full. Seems to me store management was not paying attention. I did my shopping and returned {20 minutes}, machines still full. .Beautiful new store. Management, not so good.

The store management Meat Dept Managers and customer service managers have repeatedly disappointed me and insulted me I made 3 trips 2 weeks ago to try and get shoulder sliced they forgot to do and then they didn’t slice the right thing this has happened on many occasions the other thing that happened recently was that Patricia at the service desk pretty much called me a liar to my face. I was gave the store directors number but chose not to call because didn’t want to give them any more of my time I thought they would have contacted me I gave 2 different people my info. As for now Meijers has lost my business sale or no sale.

Was at Lowell Meijer this morning arrived around 8 am. First thing I see is a sign Friday/Saturday special. Can not find any flyer that would tell me what was in this two day sale. Asked 2 employees. Looked in same place as myself. Mumbled to each other wondering if someone was in yet. Well never seen the flyer neither of the employees tried to track me down Oh well I guess Meijer loss.
Store is being stocked like crazy. People and carts and boxes down every isle. A mess!
When I go to check out. Mind you I have my weeks worth of groceries. One cashier!!! 27 lanes one cashier?
The poor gal tries twice to call for more help with no one coming to help. As I am paying I said to the gal I will stop at the desk and see where a manager is. She was up there talking for about 5 minutes. Then says Oh I was just going to help. One casher didn't show. I can not believe you don't have a better system. When lines have more than two customers management from all departments should be trained to come up and help check-out. The gentleman behind me had 5 items and he waited. He like myself want to see cashiers. We don't want to do self check. Am getting real close to going to Forest Hills Foods.

Today 7/11/2018, I went into my local Meijer Store located in Mount Pleasant, Michigan. Bought my groceries, and proceeded to customer service. Where I asked to break two $20.00 bills. I wanted $15 ones and 5 fives. I was told by the women behind the desk she could not do that. Her reason was that if they ran out of 5's and1's the bank charges your company for change. Simple when people come to the service counter and need something as simple as change I would think that in the middle of the day, and after register pick ups a store the size of Meijer has an abundance of small bills. Also, to better accommodate customers maybe the stores can figure out a way to have smaller bills on hand. I am sure that the few customers that would ask to break a $20.00 bill is not an overwhelming number each day. Very sad that this simple accommodation can't be used for the benefit of your customers. Another solution fine a bank that is willing to accommodate your companies needs. Thank you for letting me fill out your free complaint form.

Lea Dean

My wife and I went to Big Rapids Meijer to get a "FEW" things. we were only the third person in line. the two others that were before us only had about a hand about 10 items.
The cashier didn't know what he was doing. We asked the cashier to call a manager to help him, but he refused. about 20 minutes had passed before we got to the cashier. We told the cashier again to get a manager because the Sherbet that we bought had melted. The Cashier still wouldn't get the manager. We told him, that we were not having him cash us out until he got a manager. The Cashier said "well, your going to be waiting here all night". Finally the manager came over. We told the manager what this cashier was doing, and the Cashier was saying, no, there lying. I didn't do that or say that to the manager. The cashier was starting up a fight with us. The manager had to tell the cashier to leave.
The manager wanted to give us a gift card for our trouble, but we don't want any gift cards and refused. We just want competent cashiers.
We stopped going into Walmart because of this. If Meijer keeps this up, we will have to start shopping at Menards, or drive to Mt. Pleasant to shop at Kroger.
I also have noticed that the Meijer cashiers no longer have name tags. maybe they don't want there name to be shown for a complaint.
I noticed that the receipt said the employee's name was Shane. date 4/20/18, time 9:25pm
These types of incidents have happened too many times at Meijer. I guess that I will have to file a complaint with the State of Michigan consumer affairs. maybe they can do something about it.

On 4/17/2018 between 10:50am and 11:00am I went up to the customer service desk to exchange (2) rolls of quarters for $20 after I had cashed in some bottles. I was told to go there by the cashier at the lane I was in. I went to the customer service desk and Linda F saw me and then walked to the back. Moments later she came up to the front. I was the ONLY person in line (and my son) and we approached her. I kindly asked if we could exchange the (2) rolls of quarters that I had. She told me flat out- “No.” I said, “well the lady in the check out line directed me to come here.” And she said “ugh, I don’t have time for this. I’d have to count out all these quarters.” I said, “so you’re telling me that you cannot exchange current/valid US currency for paper currency? That’s illegal.” She grabbed my (2) rolls of quarters and slowly counted them out. At the very end, she literally THREW a $20 bill on the counter and said “THERE.” I have never been treated so poorly in my life. This Woman needs to be talked to. I was so embarrassed. I’ve been shopping here for years and I’ve never had a negative experience until this morning.

Poor management at Meijers on 28th and Kalamazoo. The store parking area is always filthy. The area for carts inside, is filthy. The bottle return area filthy. The restroom are filthy. You're not stocking the shelves like you should. I love Meijers, I'm not going to any other store. Hire the right people, with the right attitudes. I have shopped there over 30 years, again, I'm not shopping any where else.

We went through Meijer Pharmacy in Mt. Pleasant Michigan and was told it was going to be 35 to 45 minutes. So we left and came back and was told to go to the back of the line and it would be ready. When we got back up to the drive thru window we were told that the script was missing something and they needed to contact the doctor in the morning. I told them that the doctor was in the er and to call him and that is when they said it would be ready on 10 minutes. My husband went inside to get the script and when he got to the counter they said have a seat and we will call you when it is ready. My husband said if it was going to take 30minutes they should of just said so. Just then the. Pharmacist went to my husband and said if you don't like it go somewhere else. One of the techs told my husband if he don't like it go somewhere else. We spend a lot of money at meijers and we wold appreciate good customer service! I would appreciate something done with the employees in the pharmacy at meijers!

Im complaining about the meijer weekly ad everything in the ad was not provided cause i have had two different associats told me that they refuse to sell me stuff because they were holding it for thursday ad when the weekly ad says all week long i was trying to buy my husband a ps4 and controllers i think thats false advertisement im taking my buiness else where if this is the way buiness is done i will start shopping at kroger and wal mart.

Chuck roast meat advertised not displayed case completely empty. Went to meat counter worker and he said yea I noticed that when ai came in and went back to talking to other worker . Turkey sausage patties outdated and expired in case. Shelves not stocked products setting in aisles. Asked worker in milk department to please push milk forward so we could reach. Produce department several areas not stocked. Had to track down a worker to get bananas.
The Coldwater Meijer store has really declined. The clothing choices are limited compared to other Meijer stores in the area.

I went to a store near my daughter in Aurora (Route 59). Bought Cubs shirts on the display table at the front of store ($22) each. I washed it in cold water and all the colors faded. I bought this for a special party. I called you customer complaint/service phone line and all I was told was I will let the store know. Wow, is that customer service/satisfaction. I don't think so. I have been a customer - credit card holder for years -- I am ready to post all this on my Facebook, Twitter and public pages. I was so upset after this interaction.

My husband and I decided to try Meijer brand diapers. We have heard that they are just as good as Target's up and up brand but a little cheaper. So we bought a box and tried them out. We have used them for exactly 4 days and have had 6 leaks so far. I am not impressed with the type of material or even the look of the diaper. Very cheap looking and made the same way. I am fine with eating the money we spent on that box of diapers and going back to up and up Target brand.

It was 9pm when my girlfriend and I entered the Meijer in Auburn Hills Michigan. The first thing we saw was lines backing up on the self-service cashiers, which was really unusual. The cashiers were open???? I had to run to the restroom and when I got there noticed how dirty the door was, so I didn't touch it. When I got fully in the bathroom, there were 3 toilets disgustingly dirty, floors were filled with paper, toilet paper, and candy wrappers, dirt, scum and such. The handicap toilet was covered with a plastic bag because there was something that took place that made me mad. The only toilet usable's floor was so dirty and the seat was gross, I stood to go. That's just wrong.

We did purchase a few things down the bathroom isle and I spent 40$ although should have left. I stood like everyone else in the self-serve line because I had only a few items (there is something shady going on in this store) unlike the rest of the people checking out with full carts?

When I got to the checkout register, I began to scan my items not noticing until the end when I had to pay the whole face of the scanner where you put your items to scan was covered in meat blood and who knows what, but I touched it and there was no clean anywhere and my hands were all sticky. I have never been in a more filthy store in all of my 54 years of living. I will never go back to that store in Auburn Hills and very possibly never go to another Meijer store again.

There has not been any 20oz meijer brand foam cups stocked in the store for approximately 2 weeks. Is this normal? I had to go to grape road location to get some which is further away from my house. I mentioned this to the story manager who did not seem to care. Do I have to file a formal complaint to get something done?

I purchased 20 18 gallon Sterilite plastic blue totes from the Meijer store in Adrian, Michigan a while back, as I thought that we were going to move. That didn't happen. I did use 6 of these totes. Originally, I paid $4.35 each for them, they still have all tags and stickers on them, even the little white MEIJER tag with price. The balance of 14 totes were stored inside in a clean and dry place, time went by and I finally got someone to help me lift them and drive them to local Meijer Store this past Sunday. (This amount of totes were too big to fit into my car plus to heavy,is why I waited on a person with a truck).

He put them in a shopping cart for me and I took them to Customer Service. The lady at Customer Service said that since I paid with a check and didn't have the receipt she would have to give me the clearance price of $2 and something each - I wasn't happy about that but what could I do but accept that. She then called her Team person and they said NO, that the store would NOT take them back. I was amazed and had no other choice but to take them back outside and the man re-loaded them onto truck and brought them back to my house. I am a 70 years old and am on a fixed income - this is causing me not only a financial hardship, the embarrassment of asking for help in returning these totes, the looks that people in line gave me, plus now I have them in my home again. I could see the store turning me away if the totes were not in perfect condition but they are. I am very, very unhappy about this.

I'd give you a 5 star rating but as of the past month I give it a 3. Let me start by saying your Meijer in Three Rivers Michigan is "exceptional", the Manager should get a bonus for friendliness, cleanliness and fantastic stocking. The Manager on 331 Bremen Highway in Mishawaka should get a good review too, but the Meijer on Grape Road Mishawaka, as far as I'm concerned ,should get a BIG FAT "F" for failure!!!! I have never seen such poor stocking, rude employees and piss poor checkouts!!!

I buy groceries for an elderly lady that I am a part-time caregiver too. So I get her things on my way there. I allow myself plenty of time without it cramping into my day, but two weeks ago I was at the Grape Road Meijer in Mishawaka and the check out lanes were across the main aisle and into the individual departments. I don't know how many checkout lanes were closed, but too many for the people waiting. I was forced to leave my cart and leave the store or I would have been late to work. In the produce department, when you had your tomatoes on the vine sale, a male employee was stocking there and had his cart blocking one side of the tomatoes and working on the other side. I patiently waited because he was nearly finished filling the left side, but instead of moving his cart down and himself over to the right side, he wheeled the cart around to the left and stepped over, again blocking the tomatoes. I reached across and grabbed a bag and said to him, "How long are we suppose to wait to get tomatoes????" He just ignored me while I was standing waiting.

Tuesday April 21st, I again was at the Grape Road Mishawaka Meijer and stocks were depleted of sale items. This time I counted the checkouts closed, there were 13 closed. The clerk at the register walked around and shoved everyone items to the side of the belt nearest her so she didn't have to reach to get things. I went ahead and pushed my items over so they wouldn't get banged up with her shoving them.

I also will never buy from the deli at that store either. I stood there waiting while only one of 4 employees waited on customers. One employee was drooling over the salads as if deciding what to eat on his break, another one was cleaning the meat slicer, and may I add, he cleaned the same spot at least 5 times avoiding eye contact with customers so he didn't have to wait on them. Another lady was weighing salami meat chubs, she also avoided eye contact. The employee that was working had a panicked look on his face as customers kept lining up. I looked at the gentleman to my right who was being waited on and we both shook our heads. I waited another few minutes as dumbo kept cleaning the meat slicer and salami chubs were being weighed.... I finally said out loud, "I guess I'll get my lunchmeat at Martin's since Meijer's doesn't want my business."

I am so very disappointed with Meijer's at this point I think I'll only shop for specials and do the rest of my shopping at Walmart. I think some serious talking too needs to be addressed to Managers AND rude employees especially at the Grape Road Mishawaka store. It's going to take some time and changes before I feel Meijer's is my favorite store to shop again.

Arrived at electronics section of Southgate, Michigan Meijers #123 to purchase a micro Usb data cable. After waiting about 5 minutes for sales clerk to finish with customer , I asked her if the cable I had in hand was in fact a data cable, she said she didn't know the answer to my question. I then asked if store stocked a data cable she said for me to Go AWAY! I asked to see a manager and was told to go find one. When I left to find one she called one on phone and told a bunch of lies about my behavior and temperament.

A manager finally arrived and found the cable requested. Myself and family are avid Meijers customers shopping for our food, clothing and prescriptions in this store, amounting to nearly 1,000.00 dollars each month. I also have 3 grown children that do the same. To be told Go AWAY, by a very rude sales representative is not acceptable by me. Until this matter is resolved, in a timely matter, I as well as my family will NOT be spending our combined thousands of dollars at Meijers. This incident transpires on 4/14/2015 at 9:15 AM.