Super 8 Complaints Continued... (Page 3)

We always get a military or senior discount, but Deming NM would not provide one. They advertised a free breakfast online and they offered absolutely nothing for breakfast. The price we paid for the motel $86.80 included the free breakfast, so we paid too much for this one night. Advertising a free breakfast and not getting one is fraud. I want our military or senior discount deducted from the amount we paid and a reasonable amount deducted for the breakfast we did not receive. We frequent your hotel over others when traveling, but this stay was very disappointing.

I was an employee at super 8 in Rogers mn I had been employed there for approximately 7 months, I have also been living there, since I had started there has been issues with cleaniness if the guest rooms and this information was given many times to the manager and no change I was written up for going over hours to work mind you I was working or I was asked to work even on my days off witch I had no issues doing this. They also have employees that do not use toilet bowl cleaner when cleaning the restrooms also on many occasions the sheets would not be changed. There is also an employee that drinks while working.again this has been brought to the station if Management many times guests have complained on many occasions. People have left house keeping keys out again I have also done this on occasion and why I'm bringing this up it is because a long term guest said her room was broke into and stuff was stolen or moved. As far as I know there was no police report made. There was a long term guest that was staying at the hotel that had helped me on occasion witch there was 2 other house keepers that on occasion would have there children help do rooms, with that being said there has been a couple of times that I asked for this guest to help and it was okayed. So some days it's okay and some days you get repermend for doing so or now even fired. It's okay when it fits there (meaning mangment.) When I was fired Scott Larson the manager of super started yelling and swearing at me. Again witch earlier in my employment was written up for. I feel that his behavior was completely inappropriate and very very unperfesional. Some of the other employees also heard this happen. He however did give me 1 week to move out however he said after that week I am never to step foot on the property that the police would be called and I would be arrested. Again I feel this to be completely inappropriate and unprofessional. There are a few more concerns about the building and the cleanliness and the safety of the guests we have here. Well let's start off with number one not all of the windows have screens on them and if they do some of them are damaged. Multiple heaters in the rooms have so much dust in them that I could inadvertently start a fire. One of the other housekeeping people feel that it's okay to call other housekeepers names since we're at them and those brought up to the attention of management and absolutely nothing gets done other than myself being told I'm sorry well you'll have to ignore that. In the kitchen area that is not been finished which they are still doing big breakfasts due to the fact that inspectors came through and said that the breakfast area could that be used is it needed to be updated. And some of the rooms the bathtubs are peeling and scraping really bad. I had purchased some things for the hotel was told I would be reimbursed for it had requested for reimbursement at least a handful of times was never reimbursed for it come to find out management through away my receipts so I would not be reimbursed. I just left me a $25 tip on his credit card and I have yet to see it which I know that the gas dropped it that was informed by one of the other workers. I have a copy of the first and only Tyra I was written up however I would have to find that and if it would be helpful I could resend it to you guys after I send this. If someone can reach out to me to verify that they received this and who I may talk to about the situation I would greatly appreciate it. also I had requested the managers boss number and he text me that if I wanted to talk to her I would have to do this with him in speaker phone in his presents. For what ever reason I am unable to retrieve it at this time.

Before booking with Wyndham I message motel and asked about breakfast. Is attached.
Sunday morning I went to office/breakfast area. No coffee juice fruit or anything. I asked girl at desk and she said she could make a pot of coffee if u wanted. WHAT.
That ain't breakfast

Disappointed
Super 8 chipley Fl

This was the worst experience I have ever had a hotel. When checking in the lady at the desk was so RUDE!!! We paid about $140 for the SMOKING Jacuzzi room. We get there to check in (booked online), she tells us it's a non-smoking room and would not switch us to a smoking one. It was in no way our fault it was advertised wrong. We get in the room and turn on the heat. Let's just say we did not get much sleep with how much noise it made. So we get to checking out the room and all I have to say is GET NEW HOUSEKEEPERS!!! The cover had stains on it and burn holes. The wall had a huge crack in it. The rack in the bathroom was poorly hung as well. We did not even use the Jacuzzi because all the towels and wash clothes had LONG BLACK HAIR on them. Neither me nor my wife have long hair. There was LONG BLACK HAIR in the Jacuzzi. The sink was dirty. Our ice bucket was nasty. And when we went to check out we could not complain because all they had was a bucket to drop the key cards in. No one there for check outs. Attached is only a few pictures.

We called the front office 3 times about people partying out in front of the hotel like it's there back yard music up load and these other yelling over the music just to talk to each other last I checked the hotel parking lot was a party area for people to party in this is ridiculous it is 11:00 at night when people are supposed to be getting some sleep because they have work the next day how is that possible when you got stupid people outside partying with their music of drinking in the parking lot of a hotel since when was that okay and then the management up there at the front desk I called to make a complaint my husband calls and he hangs up on me how rude is that just cuz you want to let your buddies party in your parking lot of your hotel it's not okay when you have other hotel guests that pay more money than they should for this shitty front desk people at night are rude they charged too much and we can't get no sleep and get rest cuz we have work tomorrow but they can have parties in the parking lot of hotel

I was staying at the Super 8 on 145th st. Omaha Nebraska. I stayed over a week and paid with a debt card. Then after that I had paid with cash. The front desk had charged me twice for one day. Took it off Angel Padilla-Wills debt card and did not transfer it back to the card.. I will like to report this mishap

I stayed at Super 8 Wheat Ridge on Kipling and I -70 on December 3 2021. And decided to stay another night December 4 2021 because a friend was going to meet me there. Upon arrival to the room I immediately smell cigarette smoke. I left the door open and turned on the fan. I was exhausted and in a lot of pain and discomfort because I am disabled and the pain increased when I had to walk down 2 very long hallways to my room. I didnt feel I could walk up to front rest and back again because it was far. I remained in the room And upon using the bathroom I saw dirty underwear behind the bathroom door and a cigarette butt in the toilet. I stayed there and when checking out on the 5th of December I saw a maid who was cleaning the room next to mine and reported it to her and to the girls at the front desk. They didn't seem to care. Next I decided to call customer care and get a foreign person who made me repeatedly asked the same questions over over and over. A complaint that should have taken 5 min took forever. Then finally she told me I would be contacted soon with a reply by email. She had all of my information which also had to be repeated a number of times. Soooo now its December 23 2021 and no word from anyone. You need to train the people who you hired to represent your company better customer relations. Let's see how long it takes to get a response this time.

Mary Smith

Dirty motel room,sink and tub,damaged window,overall maintanence in the room is below average.Guest service was polite and professional.

two months trying to return the deposit for dogs. a month later they returned half, two months have passed, but there is no money. thieves and crooks seem to be working in these motels

I paid for 2 nights at the super 8 on 7024 mccautcheon rd Chattanooga tn 37421 I paid for two nights early this morning about 4 o’clock and about 2 o’clock today we’re leaving and come to find out that the motel had the truck towed they said they knocked on doors but they didn’t and when I signed papers I had to put what kind of truck and everything on that paper so they had our truck towed and then put us out the room a few minutes ago and double charged me for my dog and will not give me my money back so now this motel here has cost me $179 plus another dog fee that I had only paid once this morning and now paying $150 to get our truck out of impound because they towed had it towed they did not tell nobody this morning where to park and what to do in this news and that now I want my money back and the lady there is very rude going to get smart and loud with me and you get mad because I got smart back yeah I need some new employees

Repeat Unauthorized Charges To My Credit Card,Suspicion Of Unathorized Access To Room,Personal Property /Valuables Stolen, Harassment By Other Guests/Adjoining Rooms. Requested Guest Records Cross-Reference.

I stayed there 2 1/2 weeks ago I witnessed several of your employees sitting outside by the pool smoking pot. And the language your front desk people use specially your manager Lisa everything that comes out of her mouth is f... This f... That screaming and yelling at her employees in front of our guests is very bad business plus u can here the front desk girl's talking about all the men guest they have slept with there is this the kind of business super 8 is running I stay very frequently with super 8 and if this is the way I run your business I will not be staying with you guys anymore and I will be letting alot of people know that stay with super 8 how it is ran word of mouth is best advertising the super 8 I stayed in is in Lebanon Missouri I hope this gets looked into most of your housekeeper's are druggies that do drugs at your motel

Stayed at Super8 in Richmond VA. The room was a filthy pit, ceiling in bath room leaking and peeling, holes in the wall rusty lighting fixtures, bead spread and carpeting smelled horrible. never stay in one of the motels again .

It was difficult to communicate with the person taking the reservation. She was hard to understand and hard to get her to understand what we wanted. Then, around 12:30 am we were awakened to a woman screaming. That went on for about 10 minutes. We called down to the front desk and we said we were going to call the police if it didn’t stop. She told us to do what we wanted but she was going up to check it out. It was very disturbing and it was hard to get back to sleep. The next morning there was a woman sleeping on the floor in the hall. We asked the gal at the desk what that was all about and she said the room she was staying in had a lot of people in it so she told her it was ok to sleep in the hall. We also asked her what the screaming and commotion was all about in the night. She said she didn’t know, she didn’t hear anyone screaming. Front help was not overly friendly.

Well wrote letter 10 days ago. In New Jersey with pictures of bed , with fresh Urine , flies and roaches in bed. Email customer service. NO CALL back nothing! It was sick!

Yes hello we just try to check in on if your sites (show low Arizona) we called a head early on July the 3 we was told it be only for 220 .we just got to the motel and said there taken 500 dollar s more and we said wait no can't afford that you guys told us earlier it's only 220. We ask for are monte back they didn't give us are money back and they still run are card .

Staff was extremely rude. When I tried to complain I got the phone hung up on me multiple times. The Manager tried blaming me for something I had no control over and purposely downgraded the room.

Staying at riveria beach florida from the 28th until tomorrow and I just think its extremely unprofessional to not inform your guests that there would be no access to the pool and no continental breakfast....I work really hard for my money and those 2 things definitely wouldve changed where I stayed....im very disappointed...especially with my mom in the hospital it wouldve been nice to know that before I spent my money

I have been staying here for. Over 4 months. And. Have had to. Deal with no water for weeks and then no hot water for a week. I have spent close to 10 thousand dollars. Here I have to stay here for one more week until me and my family get out house. But I'm. Low on. Money. And there not willing to work with me i feel. For having to deal with. Not. Having water and not hot water for weeks. They should. Be able to help me out some how. Dame.

I did a online booking I reserved a room and I made a mistake because I was needing a double bed so I made an under reservation for a double bed smoking room I realized that I've made a mistake so I called to have the the king not smoking canceled okay the guy at the front desk I believe his name is Russell when I arrived to check in told me that the room was a smoking room and that he had canceled my reservation for me so I didn't have to reservations even though I asked for the double Queen they gave me the single King first off and when I asked him the man up at the front desk if it was a smoking room to make sure that it was he told me yes to not worry about it that I could smoke in there I went to go get my deposit back this morning and was denied my deposit I was relying on a deposit to have a place for me and my family to stay and now we're sitting out in the hot heat nowhere to go because the lady running your hotel is running a scam putting people in and getting their money like that that's a scam I really don't appreciate this kind of service you know I got in my eyes and crossed my keys and still I'm getting screwed out of 50 dollars that is mine I really would like something done about this and something investigated into this because this is ridiculous I'm a frequent customer I stay in hotels 70% of the time and I don't believe that I should be treated like this.

TRIED to stay at the Super 8 in Biloxi, MS, for one night Saturday, April 10, 2021. Guests lodging in rooms near ours (our room was 195), began arguing outside on the sidewalk and parking lot. After approx 1 1/2 hours, my husband and I decided to leave. The arguing and fighting was still going on. I went to the front desk (11:45pm) and told the clerk I wanted to check that we felt unsafe at their motel. He was only concerned as to whether we had "used" the room- we had. The clerk tried to blow me off and said he would move us or go talk to the party causing the disturbance. I told him again that I felt unsafe there. He said he could not refund and I told him if his company was honorable he would refund, but he needed to do what he thought was right. Of course I did not receive a refund, but my husband and I left immediately.

Super 8 Hotel 2900 US-61 Muscatine iowa 52761 #563263-9100 I attached the 2 times they charged me. I Took blanket back and they charged me 200.They claim there was cigs burns on the brown blanket and I had my period so I left a smear of blood on the sheet. Which wasent even bad I asked for the blankets back but they refused to give them to me because they said for evidence. Not only did he spread out the sheet and embarrassed me he was confrontational towards me . To be honest I believe they should have no problem giving me them since I did pay for them and I was hoping to keep them from pulling the same scam on some one else this happened on the 26th. Then the 29 they pulled out another 100 so I went to try to get blankets again and again they would not n continued to yell at me So I was charged 200 dollars for a blanket and a sheet. I tried resolving myself but not able to because of them being cofrontational towards me. May I add wen I first got there they bribed me to give them high ratings for a bag of ships. I would really appreciate if u would help me with this issue

Completely horrible, filthy floors that turned our feet black, warm air instead of cold air, roaches of all kinds popping out of everywhere, horrible pillows, a broken metal frame to a tissue dispenser that fell on my foot after trying to grab a tissue, dirty sheets, rewards member check out denial. Spent $250 for one night and feel like my money was stolen. And I don't complain ever but we barely slept at all from being so uncomfortable. Staff members not wearing masks properly. My daughter asked us to leave the same night because of the roaches making her uncomfortable. Just couldn't believe that this was acceptable conditions. Clearly everything was like that before we walked in. Noticed the cleaning ladies being yelled at on the way out about cleaning faster and can tell they were not allowed to a great job being undermanned. Clearly the worst hotel/motel experience we have ever had. This put a damper on our weekend getaway being that we were so tired the next day from not resting or being comfortable.

Stayed Super 8 Danville KY Aug 8. Confirmation #64567EC015935. You should be ashamed to have your name on this place, What a nightmare.
Desk clerk was outside the front door smoking, had to walk around her to get to the lobby. Waited for her to finish her cigarette. Checked 3 of us ladies into a double queen room, non smoking. Room 120 or 121 don't remember right now. Hole in the shower at crotch height, drilled into fiberglass stall about 1 1/2" round, we shoved a washcloth in the hole. Black hard shelled bugs in the bathroom, killed 3. Got our nightgowns on and were sitting on the beds around 10 pm and mice were running across the microwave and TV. We were completely shocked. Called the front desk and she said "Well. what do you want me to do about it?" We asked her to come to our room. She pulled out the refrigerator and there was a hole bigger than a man's fist at the back of the unit. Little hole and she pulled the rubber molding back and the hole went all the way to the floor. She shoved a couple huge rags in the hole and said "I hope they are all in the hole." Well they weren't because that got into our snacks. We were exhausted and it was late we did not think we had another option to go somewhere else. Next morning 7 AM, different girl in front of the door smoking and we walked around her. There was another desk clerk arguing very rudely with another customer. The smoker came into the desk area and we asked for some kind of discount and she told us she was new and couldn't help us. The other customer left the desk and we asked the other desk clerk if we could get a break on our rate and she said we booked through reservation.com and they couldn't do a thing about it. Reservation.com said Super 8 has our money and they must give the discount. You should really look into this dump. The security doors will not even close, stay open about 3". We feel we were really ripped off and you owe us some money. What can you do for us?

Bethany MO, the toilet has a crunched down shape with the water in the bowl very close to the seating. Any man who sits on the toilet will get his scrotum wet. Now how is it possible that such a toilet would be made much less installed in a motel. Never before have I seen such a toilet and can't figure out why men who visit haven't complained loudly, perhaps they like me just vow to never use a Super8 again.

My room was dirty, sticky residue on counters and tables. Even on the back of soap wrappers. Attendant there refunded first night after trying to clean and kill ants the first time, then put us in a small room since it's all that was available(One bed) until morning. That room had chocolate(I hope) on the blanket that I cleaned as it was well after midnight and we were exhausted. Then, in the first room, I kept stepping on something sharp outside the bathroom. I finally checked and it was literally NAILS!!! The attendant was going to get us towels that evening from the employee laundry area and when he opened it, cockroaches scattered. The spring to stop the room door is hanging limp. The dryer on top in the laundry room pops open with two dress shirts and a lightweight dress. This place felt like a slum Lord was in control of it. He was nice, very friendly...But that absolutely does not change the condition of the property.

Super 8 is very good hotel that's the hotel I was staying if I'm going to a trip or going to Las Vegas that's number one the other hotels they no good I need to talk to the owners from the other hotels over there by Denny's super 8 Asbury 100% good

I stayed in a Super 8 motel in Poplar Bluff Missouri on my way back from Texas to Iowa. With tax it came to 82.00. I cannot Believe you can even have your name on this place. when i entered the room #126 there was a couple pieces of popcorn on the floor and the carpet was stained worse than any motel i have ever stayed in. I pulled out the chair from the desk and there were numerous black stains on the chair. The ceiling in the bathroom is falling apart above the shower as it looks like water had leaked from above at one time. when i left the next morning i told the woman at the desk what condition the room was in and told her to go look what i was talking about. That room should not be rented to the public in its condition. I used to use super 8 when I'm on the road but no more as I'm not paying that king of money for a dirty filthy room. You need to do inspections on these as this one is a dump and if it was me i would have my name taken off it ASAP. have a good day as i did not on 5/25/19 I would give it 0 stars but it won't let me

On 4/23/2019 we checked into Super 8 in Wells, Nevada. Major concern with room 103 was the floor going into the bathroom had fallen approx 2 inches and I nearly tripped over the raised bathroom floor. The floor is spongy in front of the sink and going into the bathroom. The next morning I talked with the manager of the Super 8 and informed him of the safety factor of difference in height elevations from the carpet to the tile bathroom floor. He basically laughed at me telling me there is nothing he can do to repair the floor. His method is to place extra padding over the low spot and cover with new carpet. Told him that is band-aid repair and that the floor is soft and needs to be supported or replaced. He waved me off like I was some dumb person. Didn't appreciate his attitude. I mentioned to him someday someone is going to fall through the floor and he will have to deal with it. He said "no way". Room really needs upgrading with paint, decided not to take a shower since the tub unit looks crummy. we will never stay there again. We use Super 8 motels a great deal with our traveling and most of them are in good repair and clean. Karen Halgren Anacortes Washington

My wife and I stayed at the Super 8 by Wyndham near the SeaTac airport on Thursday 11 April. The room (102) was noisy all night long as we were located next to the office and the night manager slammed the door with every entrance and exit. We left our car there and took the shuttle. - which only left once an hour - after telling the manager at the front desk the time and number of our return flight on Monday. He told us to call when we landed and that a shuttle would be dispatched to pick us up.
Upon our return trip at 8:00pm on Monday, we began calling for the return shuttle. We called for 40 minutes and got busy signals, a recording telling us no one could answer the phone and to please call back, and several times the phone would ring 8-10 times then disconnect as if someone picked up the phone then immediately hung up.
Finally, I called an Uber ride to get back to the parking lot. Upon arrival, we found a man at the front desk on the phone. I told “Jo-Jo” what had happened. He said he was sorry. This is totally unacceptable.

We stayed at the Super 8 in c o r y d o n Indiana we got to my room late at night went to bed got up the next morning bathroom was so nasty that we didn't take a bath or even try to wash your hands in it it was gross try to get hold of the channel manager will not return my email or text also took video and told the front desk person that we took video of it

I had the most deplorable stay at your Super 8 in Martinsville ,IN. I must say it was not worth the $95.18 to stay there. I was there for a Chess Tournament on March 23rd ,2019. My School District reserved a block of 45 rooms to which the following bad things occurred: Toilets were not working , sinks overflowed, and worst, the Internet was non existent. I would be able to log on but right after, it would drop out. This was all over the motel. The worst stay ever at a Super 8 for us. We will never stay there again and we are telling everyone going to that area not to stay there.

I am reporting this complaint on behalf of my friend, a senior lady of 76. She made all her travel arrangements with a travel agent in Wisconsin, to fly to Yuma, rent a car, a book her stay at the Super 8, March 5. Today she was told she had to move out, her room was booked for new arrivals. I asked by phone of the manager, where did this departure date come from? She said it was on her computer. I asked who put this info into the computer, the computer doesnt make this up, and she didn’t know. Meanwhile my friend has to pack up and move to another hotel because of overbooking. Not impressed with this situation at all. The room number was 324, K. Kusilek, Hudson Wi. D Chovin.

When I learned of the death of my uncle, I contacted the Super 8 in Moberly, MO. I was in charge of finding the family and friends lodging during our stay for the funeral. The person I spoke with provided us with a special rate and I was appreciative. From the time we arrive until the time we left we were treated as though we were not welcome. My aunt asked if she could get a chair for their room as my uncle is elderly and would like to sit in a chair rather than on the bed. She was told that if she needed a chair she "should have brought one with her". My room was not clean to the degree that there was poop still in the toilet. If the toilet was not cleaned makes me wonder if the rest of the room was cleaned properly. Breakfast. There was obviously a high school wrestling tournament going on from the conversations we had with other guest. Most of my family met for breakfast at 8 am only to find that the only food items available was some toast and 3 pieces of fruit. When asked about if more would be put out the answer was "no, go next door. You should have gotten there earlier. I could go on and on about the many disrespectful things this motel said and did. We sincerely felt we were not welcome. I understand that my of your Super 8 motels are franchises and there is no a lot you can do but just for the record I wanted to get this off my chest and let you know that I nor any member of my immediate family will NEVER set foot in another Super 8 motel and will be cautious about staying at any Wyndam property in the future. Like the old saying goes, "one bad apple...………………." Respectfully, Teresa Teaff

On December 3rd I purchased two nights for my children who are in Kentucky. I live in SC and specifically got this hotel because it let me pay and provide my info and it let me put the name of the person who would be staying in the room. No where did it say you had to have the credit card in person to get this room until after it was paid for and no refunds possible. I immediately called the hotel and told the manager what just happened and he basically said it wasn't his problem and no refund. They wouldn't cancel it and even said I was booked in to this room from another state. No one stayed at this hotel, there was no customer service, and I'm out $120. I'd like my money back or at least what I paid for.
Thanks,
Patricia Williams

I stayed at the Super 8 in Priceville Alabama from November 7 to November 11. I got over 40 bed bug bites while staying there. When I checked out I informed management and he barely nodded his head to acknowledge what I said. No apologies, no offer of a reduced rate or free room. I requested a receipt and he said you booked under a 3rd party, you'll have to get a receipt from them. Used towels were replaced each day and the bed covers were pulled up. No evidence of vacuuming could be seen.
No that I'm home, I can't take any of my stuff inside for fear of contaminating my house. Taking in stuff one piece at a time, decontaminating as I go. What a pain. I feel I should not have to pay for the room since I have to jump through all these hoops now, not to mention I'M COVERED IN BITES!

Their manager at the Super 8 Motel in Danville PA Fawaz Mir is a horror show. We checked in as a group on September 1, 2018 only to find out that everyone's reservations were screwed up and the wonderful staff was trying to fix it. The manager finally shows up after everyone can finally checked in. Instead of being apologetic for the screw up with our reservations he tries to charge me $15.00 per dog instead of the one single fee of $15.00 for all dogs in my room which I was quoted. When I was able to prove the fee I was quoted he said he would run my credit card for $250.00 when I leave for the damage my dogs did. I told him my dogs would not cause any damages. He said we'll see what he thinks once we leave so I had to take pictures of the room when we checked in as well as when we checked out.

The alarm started going off in the rooms around 6/7 pm and his staff called him to tell him but he didn't care and wouldn't come back to the motel until 3 hours later when his guest called the fire department because everyone was afraid that there was a fire and everyone was in danger so people stood outside their rooms for hours before the fire department told us it was a faulty alarm in one of the rooms. When all the guest came to the lobby at 10pm to find out why he allowed this to continue for hours again instead of trying to calm everyone down and apologize for not doing anything earlier he became confrontational, started screaming at everyone and throwing us all out.

I have him on video saying he wouldn't charge any of us for the night due to the nightmare he put us through, but waited for me to leave the next morning and ran my credit card for $122.91 without my authorization. I am now trying to get my money back, but Wyndham Resorts refuses to refund it even though it was taken without my authorization. I have filed complaints with the PA Attorney General as well as the CFPB and will have to fight to get my money back.

I am completely appauled. I am a disabled women with a service dog. I have a traumatic brain injury, qnd seizures from it. My service dog can sense my seizures cing and alerts me and keeps me safe while I have them. On the night of September 7, 2018 I arrived at the super 8 motel located in mission valley hotel circle. I was to stay at motel after w pipe burst at my apartment and most of my things were ruined and the conditions in my apartment were unlivable. I wentto the desk to check in and my reservation was not in computer. My aunt who lives in Seattle had made one thru booking.com to help me due to the unexpected expenses of having to stay in a hotel. I waited after contacting my aunt for he reservation to show for over an hour. I was getting restless. And my seizure dog could sense it, but patiently I waited. Guests came in and one started to harass mey dog as I was one the phone with my aunt. My started to bark hi signal to me of his fear of a seizure coming g on. Not wanting you disrupt the employees trying to check in guests, or scare the other guests I moved out side quickly and calmed dog and got off of phone. Gone less than, but not more than a miniute. When I returned I noticed my wallet at the counter so I grabbed it . My cash was gone. I alerted the staff and they stood there. The guest at the counter told the worker to check the camera and they did and saw the man who. Had just walked out take my money from wallet. I asked them to call police
The worked said no it's not their fault I left wallet and I would not get a free room . I asked her name.. she wouldn't give it or the number to the corporate office. I was so upset but not want to have a seizure I sat down and waited for the other guests to be helped. After they were the worker disappeared to back . I called her several times and after what seemed like a long time she came back and said "now what?" I said what is going to be done about this I was robbed? Nothing she said again not her problem at this point I just wanted a took. I called my aunt who was going to pay by credit card over phone. She said could not take sent a form to her by email to fill out. It was midnight by this time I arrive close to ten pm. My aunt could not price t out form and called the desk. Attendant would not take over phone and hung up on her. I left very upset and had a grand mal seizure that night. I had to sleep in my car after a hectic day where I lost everything was robbed with no assistance and had to sleep in car because hotel would not take over phone my aunt's credit card. I am going to Yelp , BBB, booking.com and anywhere else I can write a review. This is the most horrendous experience I have ever had and worst possible customer service imagineable. I am disabled and I was robbed and they saw in tape, but would not assist me. Your establishment is horrible and I'm seeking legal advise on the matter.

I need super 8 indio ca ein number for tax purposes i never received my 2017 w2 and i need either the ein number or a copy of my w2 please

We stayed at super 8 by worlds of fun. Ks city mo. The room was so musky smelling we couldn't breath there were 5 families with us. All room very stale and musky I went to desk for another room they said didn't have one. The maintainance guy asked what was up. He put a dehumidifier in our room. It helped a lot but front desk didn't care. The others were all going to complain also. It was bad the dehumidifier was dumped 5 times in a day and half. It was BAD

I checked into your hotel / motel on the 8 of July in longview Texas 75620 at 3304 S Eastman rd in room 158 . the room was a pices of shit sorry for the bad word but I was sp piss of with the manger. I turn the water on in the sink and the knot came off , we said that i broke it and charge me 20 dollars for it that was a rip off, I took picture of the room from top to bottom and there was a lot of things broken and old and no good.I do not like getting charge for the rotten motel items. i need for somebody to come down to this motel and fix the problems and fired the manger cause I know the sink was already broken and he just wanted to rip peoples off. i will never go back to a Super 8 and i will posted the pictures on Facebook he charge me 5500 plus 8.25 taxes equal 63.25 than a 20 dollars Misc.How can you run a business like this.

Checked in and came to room. It smelled musty. The bathroom ceiling was leaking water from the room above. Both times I complained in was told it was because of the room upstairs not keeping their shower curtain in the tub.

My complaint is when my husband and I got to our room we check the bathroom and there was literally somebody else's waste in the bowl. We took a closer look at the room and the floors were dirty. There was bottle caps on the nightstands, crumbled tissues on the floor, and the hair blower would shut off every 2 minutes. We had ask the women at the front desk to please have someone clean the bathroom, and wipe the floors down. She said "she would have someone clean it up, and have a blessed night". NOBODY CAME. We always had very good experiences with Super 8 motel, and this is the one we always stopped at 1875 Cedar Creek Rd, Fayetteville, NC, both runs from Florida to NJ and back to Florida. I am very Disappointed.

I booked the room for my son and my brother to help me doing a job in Calgary. Since I have my sister lives in Calgary I chose to stay with her. In the morning my son said the sink doesn’t drain the water. I informed the front desk attendant, then he had a freezing water shower since there was no hot water. I had to go to front desk again. In the afternoon my son and my brother were doing some laundry and to my brothers surprise the front desk manager didn’t like the way he looked so he asked for his name and which room number was he in. He told him and the manager on duty said he was concerned because they get lots of druggies in this location. So he asked him if that’s the way they treat their clients here??
I am very upset, I have used Whyndam so many times in Calgary Seattle Vegas and California and I respect your organization, this experience is so horrible that is making me not satisfied at all. This super8 location at Barlow North Calgary is nasty, first and last time at Super 8. I was ready to buy a timeshare in your Vegas resort because of how clean and well maintained location along with the great customer service.
Thank for taking time to satisfy your clients
Dalal

This location is horrible(Super 8 Bridgeview) My first bad experience was finding big blood stains on my comforter and the second is having a half working remote for my week stay although staff was informed. With the remote, I had to go downstairs and get batteries myself self from the front desk. This location is HORRIBLE and I will NEVER come back again.

Thanks,
Pissed Customer

HORRIBLE! at least the one in Garden City/Boise ID is. The location is behind a gas station, there were less than desirable people (possible druggies??) hanging out in the parking lot and in the general area. I felt very unsafe, thankfully they don't accept cats so they cancelled my reservation for me. The do take dogs and miniature horse ... yea horses who pee & poop where they stand. GROSS!
the Super 8 In Klamath Falls OR was ok, nothing fancy but acceptable run down and needed a deep cleaning but acceptable for one night.

During my 3 night stay at the super 8 in Gresham, OR 03/07/2018-03/10/2018 I developed very large and painful welts on numerous areas of my body, the worst being on my face and neck. I have pictures that I can submit if needed. It's been two days since then and they haven't gotten better and are very painful. I would like to request a refund for the nights I stayed there and maybe someone should do a thorough cleaning and disinfecting of room 203.
I can be reached by email or phone.

Regards,

Jessica Sawyer
503-496-2644
J-gail@hotmail.com

On Saturday February 17,2017 @ approximately 2:35am myself and a friend was extremely tired and was planning on getting a room for the remainder of the night at Super 8 in Jasper,Al. My friend Felix Files went inside to or what we thought was going to get our room and we would get settled in for the stay but to our surprise things didn't go as we had planned. The lady who was working,Gloria,was very rude and wouldn't accept our money. She told my friend that Super 8 no longer excepts any cash that the only method of payment available is a credit card. So he comes to the car then I go in to try to speak to her but she insisted on being rude and hollering. I was only trying to tell her that my friend has been staying at this location for the previous week and I knew for a fact that they accepted cash from her everyday that she had stayed because I gave her cash for one of the nights. Gloria wouldn't even listened to what I had to say very very unpleasrd with the way my friend and I was treated by one of Super 8 employees.

Im staying at the super8 in Kalispell montana with my family. The front desk staff is great and half the housekeepers are great! Heres my concern, today my fiancee walked out of our room and housekeeping just happen to be outside so she gave us new towels, tp, and anything we needed, she was great. A couple hours later my fiancee comes back inside and walks up on this other housekeeper "Jen" unlocking our door about to go in the room where myself and my children were sleeping and asks my fiancee if we need service she answers no you guys already did that today. About an hour later this same housekeeper knocks once and immediately opens our door and claims someone heard a cat in our room, mind you im still sleeping and so are half my children and my 7 year old is sitting in a chair doing schoolwork. We go to the front desk to find out whats going on and this housekeeper starts arguing with me about how she can go into our room whenever she wants to make sure we arent doing anything and that shes gonna talk to the manager about it because im being rude and then starts saying our room is a fire hazard because we have our bags of clothes and milk crates of food lined up against the wall, the door opens all the way there isnt anything blocking the path. I work graveyard and dont get off til between 6 and 7 in the morning and the kids are on my schedule halftime. The front desk didnt even know the housekeeper did this and said she was going to talk to the manager about it. When we originally started staying here we asked for the every 3 day service because i work nights and anytime this specific housekeeper is working they knock on our door twice in the same day. What is the standard policy for housekeepers taking it upon themselves to search rooms? Mind you there is no one in the rooms on either side of us so im really not sure where the cat thing came from and we paid to have our dogs in our room. Im a little upset about this.
Thanks for your time
Aaron