Super 8 Complaints Continued... (Page 6)

My room was dirty, sticky residue on counters and tables. Even on the back of soap wrappers. Attendant there refunded first night after trying to clean and kill ants the first time, then put us in a small room since it's all that was available(One bed) until morning. That room had chocolate(I hope) on the blanket that I cleaned as it was well after midnight and we were exhausted. Then, in the first room, I kept stepping on something sharp outside the bathroom. I finally checked and it was literally NAILS!!! The attendant was going to get us towels that evening from the employee laundry area and when he opened it, cockroaches scattered. The spring to stop the room door is hanging limp. The dryer on top in the laundry room pops open with two dress shirts and a lightweight dress. This place felt like a slum Lord was in control of it. He was nice, very friendly...But that absolutely does not change the condition of the property.

Super 8 is very good hotel that's the hotel I was staying if I'm going to a trip or going to Las Vegas that's number one the other hotels they no good I need to talk to the owners from the other hotels over there by Denny's super 8 Asbury 100% good

I stayed in a Super 8 motel in Poplar Bluff Missouri on my way back from Texas to Iowa. With tax it came to 82.00. I cannot Believe you can even have your name on this place. when i entered the room #126 there was a couple pieces of popcorn on the floor and the carpet was stained worse than any motel i have ever stayed in. I pulled out the chair from the desk and there were numerous black stains on the chair. The ceiling in the bathroom is falling apart above the shower as it looks like water had leaked from above at one time. when i left the next morning i told the woman at the desk what condition the room was in and told her to go look what i was talking about. That room should not be rented to the public in its condition. I used to use super 8 when I'm on the road but no more as I'm not paying that king of money for a dirty filthy room. You need to do inspections on these as this one is a dump and if it was me i would have my name taken off it ASAP. have a good day as i did not on 5/25/19 I would give it 0 stars but it won't let me

On 4/23/2019 we checked into Super 8 in Wells, Nevada. Major concern with room 103 was the floor going into the bathroom had fallen approx 2 inches and I nearly tripped over the raised bathroom floor. The floor is spongy in front of the sink and going into the bathroom. The next morning I talked with the manager of the Super 8 and informed him of the safety factor of difference in height elevations from the carpet to the tile bathroom floor. He basically laughed at me telling me there is nothing he can do to repair the floor. His method is to place extra padding over the low spot and cover with new carpet. Told him that is band-aid repair and that the floor is soft and needs to be supported or replaced. He waved me off like I was some dumb person. Didn't appreciate his attitude. I mentioned to him someday someone is going to fall through the floor and he will have to deal with it. He said "no way". Room really needs upgrading with paint, decided not to take a shower since the tub unit looks crummy. we will never stay there again. We use Super 8 motels a great deal with our traveling and most of them are in good repair and clean. Karen Halgren Anacortes Washington

My wife and I stayed at the Super 8 by Wyndham near the SeaTac airport on Thursday 11 April. The room (102) was noisy all night long as we were located next to the office and the night manager slammed the door with every entrance and exit. We left our car there and took the shuttle. - which only left once an hour - after telling the manager at the front desk the time and number of our return flight on Monday. He told us to call when we landed and that a shuttle would be dispatched to pick us up.
Upon our return trip at 8:00pm on Monday, we began calling for the return shuttle. We called for 40 minutes and got busy signals, a recording telling us no one could answer the phone and to please call back, and several times the phone would ring 8-10 times then disconnect as if someone picked up the phone then immediately hung up.
Finally, I called an Uber ride to get back to the parking lot. Upon arrival, we found a man at the front desk on the phone. I told “Jo-Jo” what had happened. He said he was sorry. This is totally unacceptable.

We stayed at the Super 8 in c o r y d o n Indiana we got to my room late at night went to bed got up the next morning bathroom was so nasty that we didn't take a bath or even try to wash your hands in it it was gross try to get hold of the channel manager will not return my email or text also took video and told the front desk person that we took video of it

I had the most deplorable stay at your Super 8 in Martinsville ,IN. I must say it was not worth the $95.18 to stay there. I was there for a Chess Tournament on March 23rd ,2019. My School District reserved a block of 45 rooms to which the following bad things occurred: Toilets were not working , sinks overflowed, and worst, the Internet was non existent. I would be able to log on but right after, it would drop out. This was all over the motel. The worst stay ever at a Super 8 for us. We will never stay there again and we are telling everyone going to that area not to stay there.

I am reporting this complaint on behalf of my friend, a senior lady of 76. She made all her travel arrangements with a travel agent in Wisconsin, to fly to Yuma, rent a car, a book her stay at the Super 8, March 5. Today she was told she had to move out, her room was booked for new arrivals. I asked by phone of the manager, where did this departure date come from? She said it was on her computer. I asked who put this info into the computer, the computer doesnt make this up, and she didn’t know. Meanwhile my friend has to pack up and move to another hotel because of overbooking. Not impressed with this situation at all. The room number was 324, K. Kusilek, Hudson Wi. D Chovin.

When I learned of the death of my uncle, I contacted the Super 8 in Moberly, MO. I was in charge of finding the family and friends lodging during our stay for the funeral. The person I spoke with provided us with a special rate and I was appreciative. From the time we arrive until the time we left we were treated as though we were not welcome. My aunt asked if she could get a chair for their room as my uncle is elderly and would like to sit in a chair rather than on the bed. She was told that if she needed a chair she "should have brought one with her". My room was not clean to the degree that there was poop still in the toilet. If the toilet was not cleaned makes me wonder if the rest of the room was cleaned properly. Breakfast. There was obviously a high school wrestling tournament going on from the conversations we had with other guest. Most of my family met for breakfast at 8 am only to find that the only food items available was some toast and 3 pieces of fruit. When asked about if more would be put out the answer was "no, go next door. You should have gotten there earlier. I could go on and on about the many disrespectful things this motel said and did. We sincerely felt we were not welcome. I understand that my of your Super 8 motels are franchises and there is no a lot you can do but just for the record I wanted to get this off my chest and let you know that I nor any member of my immediate family will NEVER set foot in another Super 8 motel and will be cautious about staying at any Wyndam property in the future. Like the old saying goes, "one bad apple...………………." Respectfully, Teresa Teaff

On December 3rd I purchased two nights for my children who are in Kentucky. I live in SC and specifically got this hotel because it let me pay and provide my info and it let me put the name of the person who would be staying in the room. No where did it say you had to have the credit card in person to get this room until after it was paid for and no refunds possible. I immediately called the hotel and told the manager what just happened and he basically said it wasn't his problem and no refund. They wouldn't cancel it and even said I was booked in to this room from another state. No one stayed at this hotel, there was no customer service, and I'm out $120. I'd like my money back or at least what I paid for.
Thanks,
Patricia Williams

I stayed at the Super 8 in Priceville Alabama from November 7 to November 11. I got over 40 bed bug bites while staying there. When I checked out I informed management and he barely nodded his head to acknowledge what I said. No apologies, no offer of a reduced rate or free room. I requested a receipt and he said you booked under a 3rd party, you'll have to get a receipt from them. Used towels were replaced each day and the bed covers were pulled up. No evidence of vacuuming could be seen.
No that I'm home, I can't take any of my stuff inside for fear of contaminating my house. Taking in stuff one piece at a time, decontaminating as I go. What a pain. I feel I should not have to pay for the room since I have to jump through all these hoops now, not to mention I'M COVERED IN BITES!

Their manager at the Super 8 Motel in Danville PA Fawaz Mir is a horror show. We checked in as a group on September 1, 2018 only to find out that everyone's reservations were screwed up and the wonderful staff was trying to fix it. The manager finally shows up after everyone can finally checked in. Instead of being apologetic for the screw up with our reservations he tries to charge me $15.00 per dog instead of the one single fee of $15.00 for all dogs in my room which I was quoted. When I was able to prove the fee I was quoted he said he would run my credit card for $250.00 when I leave for the damage my dogs did. I told him my dogs would not cause any damages. He said we'll see what he thinks once we leave so I had to take pictures of the room when we checked in as well as when we checked out.

The alarm started going off in the rooms around 6/7 pm and his staff called him to tell him but he didn't care and wouldn't come back to the motel until 3 hours later when his guest called the fire department because everyone was afraid that there was a fire and everyone was in danger so people stood outside their rooms for hours before the fire department told us it was a faulty alarm in one of the rooms. When all the guest came to the lobby at 10pm to find out why he allowed this to continue for hours again instead of trying to calm everyone down and apologize for not doing anything earlier he became confrontational, started screaming at everyone and throwing us all out.

I have him on video saying he wouldn't charge any of us for the night due to the nightmare he put us through, but waited for me to leave the next morning and ran my credit card for $122.91 without my authorization. I am now trying to get my money back, but Wyndham Resorts refuses to refund it even though it was taken without my authorization. I have filed complaints with the PA Attorney General as well as the CFPB and will have to fight to get my money back.

I am completely appauled. I am a disabled women with a service dog. I have a traumatic brain injury, qnd seizures from it. My service dog can sense my seizures cing and alerts me and keeps me safe while I have them. On the night of September 7, 2018 I arrived at the super 8 motel located in mission valley hotel circle. I was to stay at motel after w pipe burst at my apartment and most of my things were ruined and the conditions in my apartment were unlivable. I wentto the desk to check in and my reservation was not in computer. My aunt who lives in Seattle had made one thru booking.com to help me due to the unexpected expenses of having to stay in a hotel. I waited after contacting my aunt for he reservation to show for over an hour. I was getting restless. And my seizure dog could sense it, but patiently I waited. Guests came in and one started to harass mey dog as I was one the phone with my aunt. My started to bark hi signal to me of his fear of a seizure coming g on. Not wanting you disrupt the employees trying to check in guests, or scare the other guests I moved out side quickly and calmed dog and got off of phone. Gone less than, but not more than a miniute. When I returned I noticed my wallet at the counter so I grabbed it . My cash was gone. I alerted the staff and they stood there. The guest at the counter told the worker to check the camera and they did and saw the man who. Had just walked out take my money from wallet. I asked them to call police
The worked said no it's not their fault I left wallet and I would not get a free room . I asked her name.. she wouldn't give it or the number to the corporate office. I was so upset but not want to have a seizure I sat down and waited for the other guests to be helped. After they were the worker disappeared to back . I called her several times and after what seemed like a long time she came back and said "now what?" I said what is going to be done about this I was robbed? Nothing she said again not her problem at this point I just wanted a took. I called my aunt who was going to pay by credit card over phone. She said could not take sent a form to her by email to fill out. It was midnight by this time I arrive close to ten pm. My aunt could not price t out form and called the desk. Attendant would not take over phone and hung up on her. I left very upset and had a grand mal seizure that night. I had to sleep in my car after a hectic day where I lost everything was robbed with no assistance and had to sleep in car because hotel would not take over phone my aunt's credit card. I am going to Yelp , BBB, booking.com and anywhere else I can write a review. This is the most horrendous experience I have ever had and worst possible customer service imagineable. I am disabled and I was robbed and they saw in tape, but would not assist me. Your establishment is horrible and I'm seeking legal advise on the matter.

I need super 8 indio ca ein number for tax purposes i never received my 2017 w2 and i need either the ein number or a copy of my w2 please

We stayed at super 8 by worlds of fun. Ks city mo. The room was so musky smelling we couldn't breath there were 5 families with us. All room very stale and musky I went to desk for another room they said didn't have one. The maintainance guy asked what was up. He put a dehumidifier in our room. It helped a lot but front desk didn't care. The others were all going to complain also. It was bad the dehumidifier was dumped 5 times in a day and half. It was BAD

I checked into your hotel / motel on the 8 of July in longview Texas 75620 at 3304 S Eastman rd in room 158 . the room was a pices of shit sorry for the bad word but I was sp piss of with the manger. I turn the water on in the sink and the knot came off , we said that i broke it and charge me 20 dollars for it that was a rip off, I took picture of the room from top to bottom and there was a lot of things broken and old and no good.I do not like getting charge for the rotten motel items. i need for somebody to come down to this motel and fix the problems and fired the manger cause I know the sink was already broken and he just wanted to rip peoples off. i will never go back to a Super 8 and i will posted the pictures on Facebook he charge me 5500 plus 8.25 taxes equal 63.25 than a 20 dollars Misc.How can you run a business like this.

Checked in and came to room. It smelled musty. The bathroom ceiling was leaking water from the room above. Both times I complained in was told it was because of the room upstairs not keeping their shower curtain in the tub.

My complaint is when my husband and I got to our room we check the bathroom and there was literally somebody else's waste in the bowl. We took a closer look at the room and the floors were dirty. There was bottle caps on the nightstands, crumbled tissues on the floor, and the hair blower would shut off every 2 minutes. We had ask the women at the front desk to please have someone clean the bathroom, and wipe the floors down. She said "she would have someone clean it up, and have a blessed night". NOBODY CAME. We always had very good experiences with Super 8 motel, and this is the one we always stopped at 1875 Cedar Creek Rd, Fayetteville, NC, both runs from Florida to NJ and back to Florida. I am very Disappointed.

I booked the room for my son and my brother to help me doing a job in Calgary. Since I have my sister lives in Calgary I chose to stay with her. In the morning my son said the sink doesn’t drain the water. I informed the front desk attendant, then he had a freezing water shower since there was no hot water. I had to go to front desk again. In the afternoon my son and my brother were doing some laundry and to my brothers surprise the front desk manager didn’t like the way he looked so he asked for his name and which room number was he in. He told him and the manager on duty said he was concerned because they get lots of druggies in this location. So he asked him if that’s the way they treat their clients here??
I am very upset, I have used Whyndam so many times in Calgary Seattle Vegas and California and I respect your organization, this experience is so horrible that is making me not satisfied at all. This super8 location at Barlow North Calgary is nasty, first and last time at Super 8. I was ready to buy a timeshare in your Vegas resort because of how clean and well maintained location along with the great customer service.
Thank for taking time to satisfy your clients
Dalal

This location is horrible(Super 8 Bridgeview) My first bad experience was finding big blood stains on my comforter and the second is having a half working remote for my week stay although staff was informed. With the remote, I had to go downstairs and get batteries myself self from the front desk. This location is HORRIBLE and I will NEVER come back again.

Thanks,
Pissed Customer

HORRIBLE! at least the one in Garden City/Boise ID is. The location is behind a gas station, there were less than desirable people (possible druggies??) hanging out in the parking lot and in the general area. I felt very unsafe, thankfully they don't accept cats so they cancelled my reservation for me. The do take dogs and miniature horse ... yea horses who pee & poop where they stand. GROSS!
the Super 8 In Klamath Falls OR was ok, nothing fancy but acceptable run down and needed a deep cleaning but acceptable for one night.

During my 3 night stay at the super 8 in Gresham, OR 03/07/2018-03/10/2018 I developed very large and painful welts on numerous areas of my body, the worst being on my face and neck. I have pictures that I can submit if needed. It's been two days since then and they haven't gotten better and are very painful. I would like to request a refund for the nights I stayed there and maybe someone should do a thorough cleaning and disinfecting of room 203.
I can be reached by email or phone.

Regards,

Jessica Sawyer
503-496-2644
J-gail@hotmail.com

On Saturday February 17,2017 @ approximately 2:35am myself and a friend was extremely tired and was planning on getting a room for the remainder of the night at Super 8 in Jasper,Al. My friend Felix Files went inside to or what we thought was going to get our room and we would get settled in for the stay but to our surprise things didn't go as we had planned. The lady who was working,Gloria,was very rude and wouldn't accept our money. She told my friend that Super 8 no longer excepts any cash that the only method of payment available is a credit card. So he comes to the car then I go in to try to speak to her but she insisted on being rude and hollering. I was only trying to tell her that my friend has been staying at this location for the previous week and I knew for a fact that they accepted cash from her everyday that she had stayed because I gave her cash for one of the nights. Gloria wouldn't even listened to what I had to say very very unpleasrd with the way my friend and I was treated by one of Super 8 employees.

Im staying at the super8 in Kalispell montana with my family. The front desk staff is great and half the housekeepers are great! Heres my concern, today my fiancee walked out of our room and housekeeping just happen to be outside so she gave us new towels, tp, and anything we needed, she was great. A couple hours later my fiancee comes back inside and walks up on this other housekeeper "Jen" unlocking our door about to go in the room where myself and my children were sleeping and asks my fiancee if we need service she answers no you guys already did that today. About an hour later this same housekeeper knocks once and immediately opens our door and claims someone heard a cat in our room, mind you im still sleeping and so are half my children and my 7 year old is sitting in a chair doing schoolwork. We go to the front desk to find out whats going on and this housekeeper starts arguing with me about how she can go into our room whenever she wants to make sure we arent doing anything and that shes gonna talk to the manager about it because im being rude and then starts saying our room is a fire hazard because we have our bags of clothes and milk crates of food lined up against the wall, the door opens all the way there isnt anything blocking the path. I work graveyard and dont get off til between 6 and 7 in the morning and the kids are on my schedule halftime. The front desk didnt even know the housekeeper did this and said she was going to talk to the manager about it. When we originally started staying here we asked for the every 3 day service because i work nights and anytime this specific housekeeper is working they knock on our door twice in the same day. What is the standard policy for housekeepers taking it upon themselves to search rooms? Mind you there is no one in the rooms on either side of us so im really not sure where the cat thing came from and we paid to have our dogs in our room. Im a little upset about this.
Thanks for your time
Aaron