Walmart Complaints Continued... (Page 2)

Placed an online grocery order, pickup time was between 4-5pm. Received a text at 3:45pm saying my order is ready for pick-up. I got to the store at 3:50pm….. called the store to let them know I was here NO ANSWER. Called 8 times and still no answer. It’s is now 4:54 and I STILL DONT HAVE MY GROCERIES!!!!!! And they still aren’t answering the phone! Called Walmart.com 3 times and I was not helped AT ALL! Just put on hold and hung up on!!!!! EXTREMELY poor customer service and EXTREMELY disappointed with this company and experience

I've been placed on a "return violation" status. This was done with no fault of my own.
I had an account with United healthcare for OTC products from Walmart. United healthcare had a subcontractor that delivered the product. They delivered the product I ordered to the wrong address many times. I reported this to United healthcare and they got Walmart involved. Long story short, this caused my account to be flagged for "return violation". I'm a disabled 63 yr old and need this service. Can you please help with this matter? I've tried many times to straighten this out but nobody at customer service will help.
Thanks for your time.
James Crump

False advertisement of a service that they offer and a promotion they had advertised in store rude associate who used vulgar language towards a customer also from three people in management positions

I had put an order in and they cancelled it. They said it seemed like a fraudulent order. I did the same order 4 times and they did the same thing. But yet they took out 104.00 and 184.00 I'm not sure the change. All I want is my order. I can't make it to Walmarts to shop and this isy only way. Just give me my stuff since I paid for it.

Ordered groceries on line for pickup. Received email confirming groceries were ready. Arrived at Glen Carbon, IL Walmart, called with my name and bay number. Proceeded to wait 30 minutes, as I watched somewhere between 12 - and 15 other customers pull in, get their groceries delivered to their car, and leave. Called the check in number a second time. Waited another 15 minutes, no groceries. Called again and was told to leave a voice mail. Instead, I went in the store and talked to 5 different people. #1 said I wasn't getting my groceries because there was alcohol in the order, and they only had one person over 21 working and they were busy, so my order wasn't brought out! #2 said I had "missing items" from my order, so in the meantime, she (Bri or Brie) said they had to keep pushing other orders out while waiting on mine.(So why did they send me an email saying my order was ready?) After an hour wait, I asked how to cancel it. Bri/Brie said I would have to go to customer service. #3 I did. That desk had no idea what to do. #4 I asked an associate who was passing by if he could get me a manager, but proceeded to get a grumpy diatribe complete with eye rolling and a distinct annoyance with me,saying I just needed to use the Walmart App to fix this, blah blah. At which point I explained I shop online, I do not use the app....and SINCE Walmart LETS people shop in ways OTHER than their phone, there was surely some way to resolve this. More lecturing from the associate as to why if I just used the app, they could use GPS to locate my car blah blah.(????)....as if that had anything to do with getting my order. Told him, "you know what...just get me a manager" He was annoyed, but did it. #5 A guy came from the grocery pickup area identified himself as THE manager (of the entire store,or just a department??) and proceeded to tell me that the issue was because I was missing items from my order. That's all he said, and that's exactly what he said. So once again, I said I had received an email that my groceries were ready. THEN speaking to me as if I was IGNORANT, explained "oh no....that's an entirely different thing....THAT only means the Walmart shopper has finished the order but that doesn't mean the order is ready. He said when the email says "items are missing" it only refers to out of stock items. There can ALSO be missing items that SHOULD be in the order and that's why they didn't bring it out to my car. I guess was supposed to magically know that's the case.....so why didn't they explain that when I called 3 times and say I've been waiting 30, now 45 now 60 minutes while other cars come and go. So after being told the alcohol in my order was the issue, and I was told by Bri/e to go to customer service to cancel the order, went there, they didn't know what I was talking about, grabbed the associate who was annoyed that I don't live on my phone and use the app, who them called a manager, who told me he couldn't cancel the order. How much bungling ineptitude and varying explanations of reasons why I couldn't get my order, then couldn't cancel it, should a customer have to listen to. The manager told me he could not cancel my order and that I would have to call. I left with no groceries, because an hour and 15 mintues later, I wan't waiting any longer, and I want my credit card charges reversed.

On 03/29/23 i recieved an email stating i won a Walmart Gift Card for $500 all i needed to do is pay S&H of $5.95 which i did pay it in full.On 03/30/23 tonight at 830pm cst i was charged on my credit card another $79.95 which is Not Authorized and is Fraud.Felony Credit Card Fraud.I am very Angry about this issue.I want mu full refund of $5.95 and $79.95 put back on my credit card ASAP.I Dont Want Or Need Your Walmsrt Gift Card...Its very Dirty Fraudulant Business to be charging credit cards without Authorization from Card Holder and i will proceed to File with Police Deoartment here where i live in Texas against Walmart.You need yo call me asapResolve this Issue.After 24 hours i will be at Police Departnent and FBI office here in Tyler Texas.
Sincerly
Francis E.Backlund
fbacklund1960@gmail.com

We had filed a complaint against Walmart for not delivering 4 shelves we ordered from them under order #2000107-38817589 in the total amount of $565.63. These were 4 large boxes of shelves which were supposed to be delivered to a business address. The boxes were never received or delivered.
We had contacted Walmart repeatedly that we did not receive the package and their customer service rep apologized and refunded us our money after protracted effort on our part.
Walmart today retaliated and closed my account is accusing me falsely of violating the terms of their account by not returning the package, which I never received I the first place.
This delivery address is a business address where we have security cameras and we are well documented that we never received the package. For Walmart to accuse us of not returning the package which we never received means they are accusing us of theft. We will file a lawsuit for defamation and file a complaint against Walmart for what we believe to be a racist tendency to accuse us of stealing a package when in fact they were incompetent and never delivered it to us.
If you do not apologize and restore my account I will have my attorney file a lawsuit for defamation. SHAME ON YOU.

I returned some merchandise that I purchased online from Walmart. My refund was approved on the 13th of March. I called and told them that they couldn’t refund my money on the card that I used to purchase the items because my bank cancelled my card and issued me a new one. I gave them the new card number but they have yet to refund my money. What is ironic is that my card was cancelled because a Walmart employee hacked my card. Someone in Bentonville, Arkansas. Every day I have been dealing with this problem.

March 27, 2023
I've been an associate since July 11, 2016
The people who worked for walmart + @ walmart store 0684 signed me up as a customer instead of an associate in 2021! I was charged $98.00 Dec. 15, 2021 i called probably a dozen times & the past 2 times I was told that it couldn't be processed as a refund but it was being put back in my account & I had to wait 5-7 business days to get my money back! Now over 2 week plus this woman named Shannen tells me I can't get a refund despite what all the other people have told me! Like I told them this is an unauthorized, un ethical charge as I never gave them permission to take any money out of my account & I never would have signed up for it had it not been free to me as an associate! I only found out they had been taking it out of my account a few months ago & they had to cancel the way they signed me up & re sign me up as an associate I got my money back for 2022 but I'm getting a run around on getting my $98.00 back! This was an UNAUTHORIZED CHARGE! "PLEASE HELP ME GET MY MONEY BACK"! I AM AN ASSOCIATE & SHOULD HAVE NEVER BEEN CHARGED PERIOD! JANICE WHITMAN
WIN 100838818

STORE# 0684

Yeah this guy keeps following me around there's no reason not a reason things that help you worker but for sure I'll make sure that this gets to you to the corporate office right now so I appreciate your help for anything you may be able to do cuz this is very very bad service and very very poor customer service if you following somebody around the store is very very uncomfortable

Customer service has been down for 2 months some people go get money order ther put paper that is down people rude not enought people need help customer service as soon as possible always same thing computers down bad service

I ordered a tv got a message it was delivered, l looked out and saw nothing. Called customer service and all they did was hand me phone number for a freighting company I did not contract and said it is not their business to ensure I got tha product I ordered from them. From this point on the loss of almost $600 is all mine

Walmart changed their pharmacy hours but didn't update their online page. I live 40 minutes away from the Savannah, TN. Walmart. The store manager refused to talk with me and the assist. store manager Karen was rude, incompetent and out right lied to me. she claimed the hours were changed 6 months ago when right on the pharmacy door clearly states March 11th ,( today is the 16th of March). Then she proceeded to state that walmart doesn't have anything to do with the pharmacy. Then she yelled at me "I'm trying to help you" then walked away. I called walmart Customer service. when I was talking to them Karen came back pointing at her phone. "See on map Google the hours say 9am." I responded with I showed you Walmarts site and it says 8am. Google map has nothing to do with Walmart. an I pointed out that I had corporate on the phone listening. she turned around jesters with her hand and walked away.
Customer service said the store manager was on his way to talk with me. He never showed up.
However Tracy in Pharmacy did get in a 8. She saw me waiting and asked if she could help. I told my issue about the time and wanting to pick up my prescription. It was already filled. She got it for me and I paid for it at the checkout. This is how Karin should have handled it to begin with not yelling at me and lieing about Walmart.
Walmart in this store is a disgusting establishment when it comes to customer service. Walmart can do better if it cares truely about its customers.

I was checking out at Walmart self check out i had 5 bird food that was marked clearance all of them for $1.00 it rang up wrong i notified the work they came over voided it off took them and would let me purchase them. No one explained anything. You can't just make clearance and then not sell it. Im very upset with Walmart in westrome (rome ga) they were very rude!!! I have pictures!!!

Hello my name is Teresa Cherry..I am writing this complaint about a purchase I made online at Walmart..I ordered a push mower.the first time I ordered it I was given a tracking number..and on the date that it was supposed to be delivered I got an email saying that it was delivered..but I didn't receive it. So I called the post office and gave them the tracking number..the post office said that with that number it was delivered to a different address..I ordered it again and I was told that it got lost in transit..but both times I was refunded my money..I just want to know why this is happening..if you can help me with this issue.i would greatly appreciate it
Thank you
Teresa Cherry
3/14/2023

I have had 4 or 5 delivery orders delayed in the last few months with no satisfaction from the Macedon Walmart. Where ever am still waiting for they get the drivers from is not reliable. The driver signs up to deliver the order and then turns around and cancels or do not show up. This is totally unacceptable. I am still waiting for my current order that I placed Saturday(3/11/2023) for delivery between 10-11AM Sunday morning(3/12/2023). I have chatted online with customer service agents 3 times. The one I chatted with an hour ago, Christian, was the best. I also contacted the store this morning regarding this order. Christian indicated that I was not the only customer complaining today about the Macedon Walmart.

We pay to have this service and should be treated much better. If I had a car, I would not have to go through this.

Sincerely, Judy Jones

Amazed by how walmart stores can't keep up with demand and the cleaning of the stores.
Big lines and empty shelves.

As a Walmart employee, I try to shop at walmart to support the company. However, I will no longer shop at the Manhattan KS Walmart. I have been there several times and I have never been approached by an associate within the ten foot, no "Hello, how may I help you or anything". In fact I approached an associate, she saw me coming and went the other way. As I was leaving, I approached the door greater in order to show her my receipt. I waved, said hello, and she said "No thank you". I said "excuse me". She said "I don't need to see your receipt and im not here to socialize"! Pretty rude, does that matter? Maybe I was going to ask about the price of a TV or something. It matters not, she was rude and I was a customer, not an employee at this store. In fact I would be embarrassed to tell anyone that I worked at that store, if that's how they treat customers.

Your customer service sucks. I WILL NEVER order or shop at Walmart again. Ask your CEO.

I’m sending this due to the consistency of your stores keeping expired items on the shelves. Me and my husband own a trucking company and shop Walmart due to the variety and understanding of parking enforcement letting us park trucks to shop. Unfortunately my husband is in a rush to shop in between drop offs and pick up’s that he isn’t seeing the expiration dates until loading refrigerator. This isn’t the first time and it’s statewide. Someone in chain of command state wide is lacking responsibility. Unfortunately we will have to shop elsewhere if this continues to occur. I wish I would have brought this to your attention sooner and taken photos but we are tired of throwing money away. It’s starting to add up and we spend a large amount of money month to month at Walmart. He is on the road 3 months at a time each month. I’m looking forward to hearing back from you

I am not a very happy or pleased customer visited the store at 8800 Kingsridge dr in Dayton Oh 45458 to do a couple of things one was to turn in coins at the coinstar for cash and I could even cash my ticket in because one there's no registers opened that I could cash it in too the customer service didn't even have money I had to wait about a half hour plus or someone to get money very unconvenient and then I went finally to get my money after waiting in my car and I asked the cashier at the customer service desk if I gave her some once with my coinstar ticket can I get 2 twenties she said I'm not allowed to do that why can you not cash in ones or anything to get a bigger bill what is the big issue with that that is very disturbing I am not understanding the reason behind that. This is not my first issue with the store it has happened a couple different times I've come in there to do something and some of those cashiers and people in there supposed to get the customer service desk are very rude it is not pleasant to shop there. I have been a manager and a district manager at different companies and if I had employees that acted like that to the customers they would not have jobs this is very I'm very disappointed very mad about my whole experience at this location I have to be somewhere and when I come in the store at 7:15 7:30 in the morning so I can be where I need to be on time and have to wait for the store to have money at the customer service desk or one register because all they had open was scan and go very very inconvenient. As big as the company is of Walmart to have this kind of an issue of no money or cannot cash in ones for 20s or bigger bills and what time I brought in some quarters to sell they wouldn't do it that either and one day I even asked if I could buy some quarters couldn't do that very very inconvenient it's not like I'm asking for a million dollars on anything. I shop at the store a couple times a week but I'm getting to the point where I don't even want to shop here anymore and it's very close to that I just work around the corner that's why I shop here mostly but that might be changing. Would like to hear back from someone if that's possible which it should be and like know how this is going to be handled for the waste of my time and my experience there. For a person that has been in customer service her whole life I can never imagine treating a customer the way I've gotten treated in that store and the one lady that was at the customer service desk she's not pleasant at all and never has a smile or anything. I attached a copy of the receipt so maybe you can get the lady's name who waited on me at the service desk and was also by the scan and go registers when I tried to ask where I could cash my coinstar ticket and she wasn't very friendly when I asked.

I'm not sure if this is the right place but I am so disgusted about the conditions at the Walmart North Smithfield,RI location.
We were there today shelves were pretty empty and then getting to the registers there was only 2 registers open and only 1 self check out area open with LONG LONG LINES
I will not go back there until conditions get better!!!

Walmart, Mountain Grove Missouri, 7 am on March 3rd 2023, (9) I repeat 9 HANDICAP carts are soaking wet, never been plugged in for use, and all are powerless. I come to this Walmart early to avoid the crowds at this rural location. After complaining to the manager, they located the 1st cart, then ran out of charge 2 minutes later. They finally locate 1 another HANDICAP cart that was fully charged. This is unacceptable. Out of 15 HANDICAP carts, most unplugged and uncharged over night. Someone needs to look into this, because if this happens again, it will be warranted enough to seek DISCRIMINATION against the HANDICAP. I've already have been witness on several occasions to people violating the HANDICAP spots in front without proper identification. This is a very poorly run Walmart compared to my original in Rogers Arkansas. Disgrace!

Sincerely
Annmarie Clark

The lady that bagged my items out a bottle of bathroom cleaner in with a couple of pairs of shorts and 6 boxes of mike n Ike's candy and the bottle popped open spilling cleaner all over the clothes and the candy which is now unedible. I have attached a picture of the mike n Ike's. I am disabled and can't get back to the store but I really want the mike n Ike's replaced. The shorts I was able to wash and are ok but not the food.

My husband and I are both disabled veterans. My husband is a very kind man. I could not go with him today to shop. He was in the line for handicapped people. The cashier is 87 years old, Barbara. He bought a lot of water, soda and other soft drinks. He also bought a few groceries and a bunch of different bird seed products. When he got to the register he had to put the bird seed on the belt, so that he could get the smaller stuff on the bottom of the cart out and up on the belt. Barbara told him he couldn’t put the seed on the belt. She told him to go get another cart. He couldn’t walk any more and told her that someone would need to get a cart. Barbara, instead of calling some one to get him a cart, began to tell him how old she was. He explained that he was handicapped and asked her to call someone. She walked off and went to talk to the person in charge then. That woman mgr brought a cart and left. Now, he had to try to push and pull two carts out to the vehicle while using a cane. No one helped, not even the young man at the door. My husband was in pain and very upset. This Walmart in Edgewood, New Mexico has been getting more and more unpleasant. I lived here before it was built. I always shopped there and we spent thousands every month. I am done. There is no customer service. I can afford to go elsewhere and I intend to from now on. There is no leadership there at all. I intend to begin talking about this with every one in my community. I hope we can impact the business of that store. I live in a community with others of some means and many of the residents shop there and deal with the same unhelpful people. I hope you start over with this store, because who ever is in charge now doesn’t care about the people who shop in the store that provides a living to him or her. The nastiness is store wide. You should know this.

Poor quality.I
Given toaster oven as gift. Cannot toast or broil. Bake only. I'm dealing with it
2 space heater. 1 month. Old plug starting smoking @3 AM THIS MORNING WHILE GETTING COFFEE ON THE SIDE IF KITCHEN.
IM VERY upset with the heater. If I didn't act quickly don't no what would of happened.
It could of caught my house on fire
Could have lose my life and my dogs life. .
I'm 74 yrs young live on ssi
Don't have the cash to replace thing every 2 months.
I ts530 am ad I'm still shaking and cry over the incident..

I no I will never from you but thanks from hearing me out
Mary rimsky

Had a sign up for certain price and the car seat wrang up wrong price and would acknowledge the price!!!

I have purchased 2 batteries with in the last 4 months, first battery was bad per Aaa having to come out to start my car, Walmart honored the warranty and exchange for another. The same thing started happening!; Car wouldn't stay charged. This time I took it to the dealership , same thing bad battery reading. So I paid for expenses and a new battery from the dealership. I spent 450 . If needed I can send receipts.This is unfair, especially since the lady in the tucker ga location told me when I exchanged for this 2nd one that I would not be able to returned the second one if it was bad which it is.. this is unfair . I would appreciate my money back for the 79.00 dollar plus tax I purchase the battery for a dodge journey. I am a older person that definitely do not have money to throw away.. Thank you

I received a folding table which was delivered from my local store in 30909. It was damaged and I was told to return it to a FedEx store. I tried to but FedEx wouldn't take it because it wasn't delivered in a box. So I took it to the Walmart store that delivered it and I was told they couldn't take it back because it was damaged and they couldn't return it to stock and that it was to large to put in their return bins and that I needed to return it by FedEx. I told them I tried to but since it wasn't delivered in a box they couldn't help me. He told me he couldn't help me either! I've contacted Walmart by phone and the chat app and was told they would take care of it and give me a refund and that I didn't need to return the table and could donate it. This return for a refund still hasn't been processed for this order and my account still shows that it needs to be returned. I'm SO FRUSTRATED and disappointed in Walmart and I'm cancelling my Walmart+ account due to this matter.

Since I bought my truck in 2021 and had its oil changed at Walmart in April 2022, I took my truck to have its oil changed and my truck failed. I took it to the mechanic and he told me that my truck had no oil. I just commented that he told me that the person who did the oil change did not work there anymore but he did not take a formal report from me, I just thought when I have done the disposition but already speaking with relatives they tell me that I can file a lawsuit so that they pay for my engine I hope you can help me thanks

WHEN I TOOK MY OPTOMETRIST PRESCRIPTION TO THE VISION CENTER,WALMART,LA PORTE,TEXAS,THE STORE EMPLOYEE WAS CARELESS.HE ONLY CHARGED ME FOR THE LENSES.I DID NOT NOTICE IT AT THAT TIME.WHEN I WENT TO PICK UP MY GLASSES,THE FEMALE EMPLOYEE TOO MY GLASSES AND PROCEEDED TO PUT THE NEW LENSES IN IT.I TOLD HER THAT I WANT A NEW FRAME.SO SHE CHARGED ME $50 FOR FRAME AND $20 INSURANCE FOR ONE YEAR ON THE NEW FRAME.
WHY DO I HAVE TO PAY$20 EXTRA? WHY CANNOT THE WALMART GURANTEE AGAINST BREAKAGE FOR A YEAR FOR FREE>MANUFACTURER GURANTEE>

THE FIRSTBEMPLOYEE WAS NEGLIGENT.CAUSED ME INCONVENIENCE.

Customer service has folks who speak poorly. They know NOTHING about their pharmacy program and are of no help in using online filling and other matters.

I have been shopping at my local Walmart in Parker, Colorado for the past 20 years. I know many of the employees by name.

Yet, in the past year, I have been stopped many times and asked for receipts while leaving the store.

I feel like I am being profiled by the store and newer employees. I don't understand how a store with so many cameras still need to check individual receipts. Their security should be able to flag someone if they leave with items without going through the check out line or self-check out. Asking for receipts is just absurd and makes no sense, and it feels like they are suspecting/accusing the shopper without any reason.

Walmart should stop this practice and rely on their overhead cameras to catch shoplifters. If it happens again and I feel that I have been profiled, I will sue.

Target is probably going to win my business after all.

When we shop in walmart there is never 6xl shirts and if they are their plain Grey or black and when we asked about it they said no we don't sell things that size sorry check online which we have but they arrive and they fit like an xl

I called the Walmart Pharmacy in Pace Fl, to ask for a couple of Lisinopril meds for high blood pressure on 2/17/23. I discovered the night before i was out of them and the refill was out. I made an appt. that day for Monday 2/20/23 w/ a new Dr. I needed just three until Monday. The Pharmacy Tech, Stephanie said the Pharmacist said he couldn't give me any since I was going to a new Dr.. I would have to call the former Dr. and get a refill. I had not changed Drs. yet. So I called the former Dr. and got an appt. to go in but still needed the meds until then. The Pharmacist, Jeff Scott still refused to give me the emergency meds and said he would get in touch w/ the former Drs. office. I waited until the next day, Saturday and called the Pharmacy and they said the former drs. office gave me a prescription for 30 days. The Pharmacist, Jeff Scott had decided I guess to give me the 3 day meds before but never notified me. The tech was reading to me the notes. So this was 2 days w/o my blood pressure medicine and it was sky high. My complaint is this pharmacist could have given me the 3 day emergency meds and let me go on to my appt. on Monday but wouldn't. I am transferring my prescriptions somewhere else because of how he acted. I am an elderly person who has trouble keeping up w/ meds and agree it was my fault I ran out but he could have been kinder and gave me those three days legally under Fl law. I'm terribly disappointed w/ his service to customers.

Hello good afternoon I want to make a complaint about not receiving my Keurig K-Classic single serve k-cup pod coffee maker I ordered the coffee maker on February 10th of 2023 from Walmart and 2000-107-02956088 item was supposed to be delivered yesterday on February the 16th 2023 at 1:00 p.m. I was at home then the time change to 3:00 p.m. which was order Thursday February 16th of 2023 the same day and then the time changed again to 7:00 p.m. on February the 16th of 2023 and I still never received the item from FedEx and the tracking number to FedEx is 3 9 4 4 7 6 2 4 9 5 9 6 and I feel like the FedEx worker doesn't want to deliver my order put deliver and I still never received my order I've called Walmart customer service five times today and the only excuse that I can have from Walmart tell me is I can either get my money back sent to my account or I can come into the store and purchase the coffee maker again after I receive my money back but there's nothing else that they can do and I've had Walmart and FedEx message the driver to bring me my package and I won't get my package until February the 24th but it's still saying that the package was delivered yesterday and I was at home all day . And I talked to more than three different people I've talked to Darien which was a lady I've talked to Abdul today I'll talk to Kareem at Walmart customer just feel like I'm getting them running around about my package and I'm very upset about not receiving my order and the customer service for Walmart so I will give you guys no stars all I want is my order of my Keurig K-Classic single serve k-cup pod coffee maker if you have any questions my name is Mrs Shmair Cotton

Defective coffee pods from 3 boxes of Great Value 48ct decaf Breakfast Blend medium pods.. at least half of each box the pods are defective.. bought a new Keuric coffee pot and pods are still not working properly … This is the only decaf pods that I can find… Please help correct this defect in pods!Marcia

My order from a Walmart plus order was never delivered the driver without contacting me turned around and returned it to the store which I tracked btw! I called and asked for it to be sent back out was assured it would be it wasn’t so I called again and it wasn’t again! So I called again and asked for a refund and was told I would get one after they elevated it I’m still waiting!! I called again if your counting I called a total of 5 times was told it would refunded 3 times and was told I would get 2 $15 credits (btw I never got either) and never got my refund yet either I canceled my Walmart plus yesterday needless to say why should I pay for an order I never got!!! And further more I tracked the order back to the store and was told it hadn’t reached the store!! Lies upon lies upon lies I want the refund I don’t want to call a 6th 7th and 8th time and be lied to again my email is wrong it’s mahof347@icloud.com I haven’t been able to fix it because it says I have an account and except for my health care account I can’t for the life of me figure another one. Customer care has got to improve!

My name is Daneka Hair I Was Recently Hired for Walmart patient care coordinator my first day was (February 14th) I’m writting this complaint on the manager name (Mr.Wade) mr.wade was watching females in inappropriate ways he recently canceled my contract because I was seeing what was going on I’m also complaining because he pulled me out the class for talking to another associate an I was laughed at what she said because we was having a conversation he also lied an said I was disrespecting an being funny with the trainer which I was not she was going over how to work the phone I didn’t know the name of the phone I asked her I thought it was (Avaya) but she corrected me an told me the correct name of the phone at the beginning of the training which was February 14th we was told (if you have an important phone call please let a trainer know then you can go an take you call ALSO we was told we don’t have to let them know when we have to use the restroom because we are adults I only went to the bathroom twice which was to change my sanitary napkin an was in an important phone call with my lawyer because I was recently in an accident I’m the only one he pulled out of class when it’s several of associates walk out all day I watch everything an watch everybody walk out I even told the trainer what was going on her words was (ok you fine I see you )he pull me in his office tell me I’m disturbing everybody by walking out I explained too him “sir I only walked out to go to the bathroom to change my sanitary napkin twice an was talking to my lawyer he even seen me step out it wasn’t sounding good so I had was rubbing my head worried about what my lawyer was saying he rubbed or tapped me in an inappropriate way an said “is everything ok” I responded with yes this is my lawyer he said ok he also told me that I need to move away from the other associates they don’t have computers (February 15th was the day we got our laptops ) he was basically trying to argue with me he told me I need to schedule when to change my sanitary napkins an I need to schedule my calls I’m said sir how can I schedule when to change my pad I can’t have that just sitting on me he told me well you need to make a change I said we was told at training something different he also told me don’t tell the trainer anything come tell me so I’m like I suppose to just walk out an not tell her I’m leaving I told him I feel assaulted an some type of way he also was watching another associate behind an stopped watching when he caught me looking at him I just feel like I shouldn’t have to even say I’m going to change my sanitary napkin when I picked up my purse infront of him an went to the bathroom he was basically telling me I can’t change it an was giving the younger associates inappropriate nicknames & would stand behind them an just sit there he would stare at any female an giving them winks an a inappropriate look for them to watch him back I really feel like he sexually assaulting me I got a call from my recruiter at 8:52 lastnight saying they canceling my employment so I’m calling my lawyer and I’m taking this further I don’t feel like it’s right the address is 2354 Commerce Park Drive suite 100 Orlando Fl 32819

my Receipt # 7sh6cb16bztc
I just shopped at this store and bought $155 worth of groceries. There were not any regular check stands open and i ended up checking myself out at a scan and go #304600604160. I had several employees walk by the front end, including one that was filling candy slots on the check stands. No one bothered to open a register. When i finished, the girl standing at the podium for the scan and go did thank me, and i told her i was upset that they had no regular registers open, she said that one of the checkers had to go and find the manager for some reason and thats why they had no regular stands open. Poor excuse. The lady behind me was in a wheelchair and had to wait for me to finish. Unfortunately i was half way through my order when she pulled up. The other scan and go lanes were busy also. This is not customer service! You have some of the nicest people at that store , but i hesitate to shop there any more. Shame on you!

On Jan 28 bought an Uber gift card for $50 the card did not work it said it was not active
Went back Feb 4 explained to manager she said that the card was fake and that she sells these all the time at Walmart
Wanted my money back or another card
Manager refused and said it was a final sale knowing that Walmart sells fraudulent cards
I just want my money back it is not my fault that walmarmart sells fake cards if I knew that I would not of purchased a fake card

hi i applied at walmart the one on 9990 belvedere rd in west palm beach fl well i call all the time to check on my application no one ever picks up i went to talk to the lady name jessicia thats in charge of the hiring and she told me she will call me and 4 others girls that day never did she had a nasty attitude with one of the girls the way i see it she is racist i have a friend that works there and she told me jessica sits down all day never answer the phone and tells people that she is not there so no one can talk to her about the application i dont think a person that is like that needs to work for this company

Needed to cash a check. Called to ask what time the customer service closed. Was told 8pm. I drive 35 miles one way and get there at 7:30 and was told customer service was closed because they had no employee to work customer service. Then purchased 120 dollars of groceries and get to check out and all check outs were closed. I had to self scan everything. I do not work for Walmart and should not have to do your job. Had family member arrested because 1 item did not scan. This is unacceptable. I expect a return response.

the operator at your temple location named Ebani alegidley the store manager and the only one on could not look my balance up for my discount card. Im disabled in a wheelchair and in a nursing home. I expressed to her the 800 number was to small for me to read could she please assist me. No I can not. I'm so upset.

I've been trying to get a refund for a order that I placed in March 2022 that I didn't receive until September 2022. See by that time I had forgotten about it and purchased some more, so when the order arrived (6 mos later) I no longer wanted them. Now of course the window of return had long been closed by this time. Since then I've spoken to several individuals about this issue and was promised a refund about 4 different times to no avail. I have just been getting the runaround about my refund. I'm sending you this email in hopes that you can resolve the issue for me and that I can get my money back.

Name on My Walmart account: DaVonna Patterson
Order Number: 3492240305716
Date ordered: March 19, 2022
Items: 2 pair of Sterlng silver and diamond earrings at $59.97 each
Email on my Walmart account: ddavonna@yahoo.com
Concern/Issue: Refund for items that I received 6 months after I had ordered them.
My Shipping and Mailing Address: 4110 Elmont Terrace
Apt B Door Code 9440
Indianapolis, Indiana 46235

This is one of the many emails that I've received promising my refund:
From: "help@customercare.walmart.com" <help@customercare.walmart.com>
To: "ddavonna@yahoo.com" <ddavonna@yahoo.com>
Sent: Tuesday, December 27, 2022 at 04:35:35 AM EST
Subject: RE: Refund for Invoice #3492240305716

Recently you requested personal assistance from Walmart Customer Care. Below is our response and a summary of your request.
Reference # 221226-Response:
12/27/2022 3:35:22 AM (Central Time)
Hello Davonna,

Thank you for contacting walmart.com. I am Muhammad Ahsan and I am here to assist you today.

Sorry for the inconvenience that you have faced regarding your refund. Please accept my apology for the same.

Please note that I have again escalated to my billing department for the refund for your order number 3492240305716. Please allow 3 to 5 business days for the same.

Your patience is highly appreciated.

Sincerely,

Muhammad Ahsan
Walmart Customer Care

Order groceries online and went to pick them up yesterday I sit in the parking lot for 2 hours waiting for my order to come out after they asked me told me it was ready ask me to come check in I did so at 3:00 at 3:00 p.m. and I was still sitting in a parking lot waiting 2 hours later I actually had to get out of my car go to the door and ask like three separate Associates three separate times where my order was because I was late doing a bunch of important things and ended up losing a contract I had with somebody about some cattle feed and I'm really disgusted with how long I had to sit in a parking lot after you guys told me that my order was ready so and on top of that I did not receive my entire order and I was charged $76 for two bags of groceries two bags and all I got was spaghetti and a box bell peppers tomatoes milk and that's about it 70 something dollars that's ridiculous I would really prefer a refund and I have not touched any of the groceries in fact they're still sitting on my counter I'm just about to take them to y'all's parking lot and drop them off cuz I'm so angry about my experience

This is by far one of the poorest experiences I have ever had. I ordered a replacement money card and that is where the positive experience ends. I have not been able to activate this card after calling multiple times. I am frustrated at not being helped and repeated being disconnected while waiting on help. What was the point in creating a case number when I still have not been given a solution. I am not able to get to r code for activation and that seems to keep falling on deaf ears. Surely there is another way to activate this card. The code is required for the app, on Walmart.com as well as via the automated system. It is NOT an issue with my phone provider but I cannot seem to get help. There was no delay in taking the $5 service fee….but I’m not getting serviced. There is NO option to speak with someone domestically about the issue and my frustration level is rising. I am now questioning what I need this card for if I can’t use it. And sure I have access to my funds, if I want to pay to get my own money. I am at my wits end and still don’t have a resolution

I have cancled my walmart + account in dec.2022 january they took 13.99 twice feb.2023 they took 13.66 twice again .i have a refund of dec.charges but what about the rest .why can yall take double money and not return it.very angry.

Order #200010737279373 I called 4 times to get my money back on a cancelled order of $251.76. They are refusing to cancel it agter 4 attempts and I never received my items!