Walmart Complaints Continued... (Page 4)

Ordered online and items to be shipped as they usually are through fedex I think. This time some of my order was sent from the store in San Antonio and would be coming early. When I checked my email they said the order was out for delivery. The order didn't come that night so when checked my
tracking the next am found out that 2 of my items were not available and 2 other items ,they must have added on later ,were delivered in a bag _-OUTSIDE of my complex gates. I was home all day and there should have been no problem to contact me. Of course my items were not there [ reason for gates]
They sent me a picture of where they were left. This has happened at least twice before and am very annoyed with whatever delivery service Y'all use in S.A. Walmart is always fast at the returns but it is such a pain to go through. I am getting to dread ordering now. So Walmart is good /Fedex is good but the delivery service used by Walmart Do something about this Please!

I bought a phone and card it doesn't work,I will report u to better business burea.I just want it replaced,but upgraded for my troubles

Complaint about an abusive and disrespectful worker. Gabriel from deli department does not like working with others and is biased. Always complains about others work when she is judgemental and mean.

I was accused of theft and held hostage in the automotive department searched in front of customers publicly shamed embarrassed and put under stress and I have been escorted while shopping by security through the whole store after that incident I have lost wages send suffered from depression I live in a small town my chances of losing that stigma is very dlim

Ordered a phone online, supposed to had been delivered two days ago, apparently they don't have this item in stock, if they don't have the item in stock then don't allow orders to be made for the item

To whom it may concern:
I had looked up money centers hours, of the Wal Mart supercenter on Walnut in Rogers Ar 72756! the website said it was open, however it appearently needed updated. I went to customer service and i didnt even get to finish my sentence before not 1 but both girls barked "no we are not the money center". I was shocked by their behavior, but they appeared to be under the influence of something which would explain the demeanor, so i politely suggested they update their website but appearently acuracy and treating customers respectfully was not important to them. Unwilling to do anything but congregate and barely even look at me the african american one said "call google thats their job". I had drug my 2 small children out during a pandemic for nothing, so it was frustrating but At this point i was more concerned with their unprofessional and crude behavior so i said "first of all, Google is responsible for Google and Wal Mart is reaponsible for Wal Mart and their website and as an employee you should do the reponsible and ethical thing and let the store" before i could finish the caucasian girl with glasses put her hand in the air pointing and they both said "bye, leave" in a condescending tone and pretty much yelling at me and my kids. I actually was already walking away but i decided management needed to address this so i asked to speak with manager and they said the african american girl was, she was in a cashiers vest like the other girl clearly not the manager so i said "yea well i need to see your manager" and they pointed to a guy who was standing around in the back as well and the one snapped at him "you want to handle that!" He was more respectful but i really doubt he was even the manager bc he didnt seem to know procedure on customer complaints and just kept saying he would talk to them, smiling, and clearly none of them take took their jobs seriously and it was a very sad and distasteful low quality for Wal Marts customer service or loyalty! Seriously..those girls shld be put in the back away from customers. However if I was management i would re-orientate the male on policy and procedure/management responsibilities as for girls, i would fire them esp since they can't even come to work sober. Wow. I wish i had thought to get all their names i would of went to corporate and better business beareau so no more customers and kids would be subject to this non sense just because they think hanging out is the only thing that 'is' "their job"! I felt like this needed addressed by real management who conducted themselves as an adult..and since the cashiers didn't feel responsible for taking customer complaints and suggestion to the proper authorities and suggest the money store hours be updated please. Thank you for your time! And have a blessed night.
Sincerly,
A Concerned Customer

I would
Like to speak to someone about the horrible service I am receiving. I’ve tried calling the store …. No answer. Called the 800 # and they keep
Hanging up. Seem like the customer no longer matters to Walmart

Preeti Handa(member ship no - 11734210016082588) purchased a few items from Meerut WalMart on 6/3/22 bill amount was rs 8710.80 which was paid by atm card of union Bank this amount was debited twice from my account which was immediately informed to the billing person and Mr Vikas Gupta(manager)who confirmed the wrongly debited twice and it will reverse back to your account in next 24 hours. In spite of many reminders to Mr Vikas Gupta and on your toll number no credit has been reversed in my account. Even no proper response today is the fourth day still no response .it is not appreciated from such a reputed company you are again requested to do the needful at the earliest. thanking you

JB Handa

Every time I call this Walmart store no one ever answers the phone. Is this not a place of business? This is the worst Walmart to contact about any questions I may have. I guess they do not want business from anybody if they fail VERY BADLY at communicating with they customers who try in vain to reach out to this store. If the store is always closed, by means of calling to ask a question then why do they stay open. Such a disgrace to the company police to help the customer!! This is an ongoing problem. Even other people have the same problem. Do they not want customers? I would fire those in charge for the lack of respect to the customers who shop there. Major disappointment of this store. Gives Walmart a really bad reputation. Sorry to complain but it's seems it's not solvable .

Stolen items and they won't replace them

My delivery driver: 7:30p
I'm trying to call A. Wilson. This is your Spark driver. It's so dark on this street and there are no lights on. I can't see the address on your house. If I don't get an answer shortly, I will have to take the order back to the store.
Me : 7:31p
It's the only house that sits back from the road
My delivery driver: 7:32p
I've already pulled off and returning order back to the store.
Me: 7:33p
Wow only after 1 minute

My driver also stated she couldn't find my house and I wouldn't answer the phone that it was too dark to see anything and that she didn't feel safe delivering to me. Also, my street is too dark and that I have no addresses on my house or mailbox. All these things are not true. I've had at least 10 to 15 successfully delivered orders with my problems and this driver didn't even try and went on to insult me

I am calling to question my payment I had to pay for my tire replacement I pay for hazardous roadside assistance and still had to pay over $60 for a tire this is the first time I ever paid this much

I ordered from Walmart online groceries and the driver stole my groceries she delivered seven items of mine which totaled $88.67 and she did not take a picture of her delivering my stuff she took a picture of her dashboard she put on the delivery list that it was delivered in 22 items were delivered which was a lie I never received any of those items I received seven items and I paid $88.76 now I'm waiting for the company to do their investigation and return my money to me I contacted her I contacted her getting the information off of the receipt that she left online she emailed me and she act like she didn't know who I was she said I had the wrong number clearly she called me the day that she did the delivery from that number telling me that she was outside I met her at her car and I asked her where the rest of my stuff was and she looked in her backseat and says oh those are somebody else's groceries she never delivered my items to me

I purchased four tires from Walmart installed them on my car I purchased the warranty road hazard lifetime balance. I’ve had trouble getting Wal-Mart to help me take care of these tires from the time I bought them either they’re too busy and can’t get work done or just not taking work. At 22,200 miles I get a flat tire go to Walmart in Brooksville on Cortez to get fixed with warranty. I’m told they cannot fix it because I have to order the tire then bring it in to be returned and put on car. I finally get the tire in and the new tire I notice the difference in tread less than 25,000 miles on them this is not even half the life of the tire. Look at all the rest they are the same as the tread was wore down. Which is excessive wear for the mileage The tires had on them. Everything I’ve read on corporate sites and so forth to says if the tires have excessive wear under 25,000 miles they will cover them to be replaced. Being it is very unsafe and the tires may have a defect. I can’t just throw money away those tires should last 50,000 miles and that is what I pay for and that’s what I buy the road hazard warranty to protect so I was told. So I go to closest store Brooksville on Broad Street with the new tire looking to return it I did not want to keep these tires anymore because of how they worn down so quickly. I wanted to have them change to another brand of tire to avoid this from happening again. All covered under warranty that I purchased as it covers excessive wear on the tire. I go into the store speak to a manager Scott in automotive. Immediately before I can even explain what was going on he began to tell me how it was not their fault. Put a paper in front of me and told me it was in black-and-white. I started explaining and he told me I should be quiet and listen to him talk. We go outside check the depth which I took pictures of and it shows 3 and under which is ridiculous for the mileage is that on these tires. He began to tell me that it was close enough that he would not take care of tire warranty. How is that an acceptable answer? Told them to write up a paper inspection . That I received with higher tread this to help his cause. Another proven lie to my face and put it on paper. With no resolution or even a bit of help to try to solve this problem he just told me he didn’t have anything to say otherwise. Tells me he had work to do told another employee and left. It took forever I had to ask and tell them I had to go to work just to get them to give me the inspection paper. This is unacceptable of a company to do this to a customer in my opinion. I had bought the warranty and only wanted it to be taken care of. Be able to drive safe on the roads. I felt very talk down to turn in this process. As I was on my way home I hit a pothole now it has caused a bubble in the side of my tire. Proves these tires are unsafe and have a defect of some kind. These tires are defective and unsafe and should be replaced under a warranty I purchased

We took our car in to have new tires put on it because we had a slow leak in the tires now we still have a lot slowly in the tire with new tires on it they also rotate

My husband and I are FINISHED with Walmart. We haven't been in months. I won't go into all the details (just read everyone else's reviews) , suffice it to say that they do not stand behind their products and services anymore. The ONLY redeeming quality Walmart has ever had was their return policy. Now I can order things, NOT receive them and file a complaint only to be told there was nothing I could do about it. REALLY??? It happened one too many times this past year so we fired them. Haven't missed their BS at all!

I was in self Check out, there was a family next to me checking out - husband,wife and 2 children- they had a cart full of food / your everyday Essentials- they had a pair of shoes that didn’t have a price on them - told the girl that was in charge of self-check out - she said well I can’t do anything if there isn’t a price on them. Their kids were antsy and they still had items to scan. What has happened to customer service- why didn’t she have someone do a price check . He threw the shoes on the ground. If I were him I just would have walked out and went somewhere else. Then the Walmart worker turned it around and said you shouldn’t be disrespectful by throwing the shoes down - - I’m just blown away how rude she was to that family spending his hard earned money at your store and she couldn’t take 2 minutes to make a call to get a price check. I’m done shopping at Walmart and I shop for my clients every day and spend a lot of money there. No more !!!!!! I’ll pay the extra $1 and shop at target.

Purchase online 12 camisoles on 11/30/2021 and received them on 12/9/2021 and they were too small so I followed there return instructions and returned them on same day 12/9/2021...and they furnished me the FedEx receipt where it shows they received the items on 12/14/2021. Since then starting with 12/27/2021 I have made 9 calls to Walmart and also one to their seller/ of the camisoles (seller Bosleyshop LLC and they never returned nor credited/refunded for the camisoles. Walmart has given me the run around since 12/27/2021 on stating that I was getting my refund...thus far they have on January 5, 2022 they refunded half of the order to my card ($64.25) the balance which even one of their supervisors assured me that I would get the refund for the balance (64.22) but to date it has not been refunded. Here we are getting into a new cycle of my Walmart card and I will be now charged interest for items that have been returned to them but not refunded to my card. I have literally been on the phone hours with these people and still they have the full order returned and it has not been credited/refunded to my Walmart card. My order number is

I had appointment at auto care at 11 but they took their time and finish my car for 3 hours the fact that I’m ahead of other cars and it’s not too busy .

Feel like I should be pay for my services, I am 70 years old went to my local Walmart last week and purchased some groceries. I have arthritis in my hands and I accidently dropped a jar of salsa while checking out. Waited for an associate to come and clean mess up no one never came. So I was handed a broom and dust pan and cleaned it up myself. Then I go this week and of course only 2 people checking out and the lines were very long so I had to check myself out, prices have gone up hardly anything is in stock now, very poor service. Since I feel like I'm working for Wal-Mart you can mail my Christmas Bonus !

I had problems getting my groceries on 11/30/21 just a lot of miscommunication I don’t know who this came from but I was confirmed my groceries would be delivered between 11:00-12:00 on this day close to delivery time I receive a message no data please try back later finally my groceries were delivered but she had no bags on anything I paid extra for being a big company and a favourite of people all over the world this is minor but it was really stressful I had to go and help get the groceries out of the truck and I don’t mind I just have been having the best delivery and contact for the 3 weeks before thanksgiving and I pray and hope this happens to no one else then on 12/03/21 my Lipton soup mix came from 11/30/21 order today but it’s all damaged the boxes look like they were wet and stuck together and then pulled apart.I respect every delivery will not be A-1 but this was a little off and I just feel you should know what happen I even rated my delivery and my driver no one got back with me or apologise maybe it’s not a big deal but I feel this was minor but out of the respect of customers maybe an apology or some kind of gift will be greatly appreciated.

Called Walmart.com on 10/16 to check the order, was told it was delivered
Called Walmart Hagerstown Garland Groh Blvd 10/17 and was told they were delivered however it was the wrong tires
Called Walmart.com back on 10/17 and was told that the only thing I could do is cancel the order and get a refund. Started the refund
10/29 called to check on the refund was told it was still in process and they would escalate it to be taken care of
11/2 called back due to not receiving the refund and was told again that it would be escalated to the billing dept
11/12 called again and was told that it was still sitting in processing from the customer service department and had not gone through the cancelling process. He stated that it would be escalated again
11/12 received a text and email that I was getting a refund in the amount of 145.54 and 34.92
11/13 refund was received and put in the bank (180.46)
11/14 received an email only that I would be receiving a refund of 145.54
11/15 called again due to only receiving a refund of 180.46, still owed 439.82 was told they were going to escalate it again and they gave me the billing office number
11/15 called the billing dept to check on the status of the refund she stated she would push those refunds though on the other 3 tires. I should be getting an email confirming this info. Should take 3-5 business days
11/22 called the billing office again, this is now day 7 no email or text for refund. Shaquiana (?) She stated I need to reach out to my bank, they have told me I will be charged a fee to process a dispute with them and that it will take up to 30 days for this process. She stated there is a refund for 145.54 (which I never received the second refund. ) she is reaching out to another department to check with them about receiving my refund, She stated that she was able to get the refund to go through and that I will be able to see a email from walmart reflecting this. This is ridiculous that it has been 2 months and NOT my choice to return these items. I work in customer service and this would not be allowed I will be contacting corporate and the better business borough about this and the affect it is having on getting tires for my vehicle that I now have to put air in everyday.

I placed an order on November 3, 2021 through Walmart Plus.. The items were delivered on November 4, 2021. No one was home at the time of delivery. The Walmart driver left a 55" TV in front of the door along with the other items. A few minutes later...the tv was stolen. We filed a police report and have video surveillance. My husband spoke with a representative today and he said we will be issued a refund. I'm happy to hear that we will get our money back but wish we had the tv. I purchased the Walmart Plus membership just so I could buy the 55" TV during the Black Friday deals with early access. Now I can't even purchase another TV at that price because the deal is over and they're also out of stock. I no longer feel the need to keep the Plus membership.
I'm very disappointed with this company and the lack of customer satisfaction. You may also want to speak with the delivery driver about this situation. I was hoping to attach the videos but I'm unable to send them through this form. I would greatly appreciate someone contacting me in regards to this matter so I can explain the situation further. I cannot express my anger and insecurity for future deliveries in such short words. I'll be waiting to hear back from someone soon.

Walmart refused to pay me my refund for a order I didn’t recieve

A few months ago I returned a small t.v. I ordered and returned it at Wal-marts in Walterboro, S.C. 29488. The Manager there called yal and told you that the cashier refunded money to the seller. I returned it and did not receive my money back. The manager asked to cancel that tranaction because the $125.00 was suppose to be returned to me. The manager said that yal would send me an e-mail which I never received. wondering where my refund is to get my money back. Do yal rob from the customers? Thank You and praying you respond, Carolyn E. Groves
P.S. My address is 251 Marble Lane, Walterboro, SC 29488

Walmart's here in town has the returned item I took back.

whats going on with walmart? Its most aggravating experience to have to brake down & go in the store so at best the app did make it possible to get what few items they have ordered as always somebody decides to fix what isn't broken & mess up the app now I can't order my groceries it say technical difficulties everytime I try to place my order.noone answers the store I. Any department & to try to call the corporate office all the nu.bers are no longer get I. Service or can't be dialed. I wouldn't even give walmart 1 star its a horrible experience can't someone do something to get this business out of the way & bring something to town people can actually enjoy going to with people that actually care because its not walmart

I entered the Walmart store on Monday Oct 4, 2021 with the purpose of purchasing a cell phone. The store location was at 250 Highlands Square Drive, Hendersonville, NC 28792. There was a rack of movies on sale, just before I got to the Electronics Dept. I stopped there with my spouse to look at these movies, while chatting with a friend, whom just happens to be an employee at this particular store. Our friend was not on duty, but he observed what took place. A female employee, pulling a pallet jack, came from behind me nearly running over my feet, and knocking me down. She never apologized, as a matter of fact, when I told her she should have taken a different route, she kept walking, and screamed several times across the isle at me, when I tried to explain that I am a disabled person. I told her to call a manager, which she refused to do, and I did mention she could be fired for her behavior, and she made fun of me for saying this. I've never seen such horrible behavior in my entire life, especially since I worked in retail and management most of my career, and now am retired and legally disabled. I have shopped in several other Walmart stores, and this one is well known for terrible customer service, I will NOT ever shop there again. After the employee came so close to knocking me down, I went over to the electronic dept., there were cards displayed for the cell phones to purchase, and I took the one I wanted to the service desk, and the employee replied, none of the phones were in stock. Why I ask, are there not a sign over the card displayed "OUT OF STOCK". He replied it was the manufacturers fault. It was his fault, that an out of stock sign was not placed there, NOT the Manufacturer of the cell phone. We have called to speak to a manager in person, only to stand for hours, and no one showed up. This store has major problems, and the employees need to be retrained. They need to learn that the customer IS ALWAYS RIGHT, and we as customers, do help pay the employees salary.

Paula L Miller
58 Connie Dale Lane
Hendersonville, NC 28792

I do the majority of my shopping at Walmart and I am a huge fan of Online Grocery. Today, however, I am pissed at the experience I have had with online grocery. When I got home from picking up my groceries, the first thing I did was carry the eggs in. I purchased 3 dozen eggs. I sat them on the counter and then noticed some liquid on the floor and counter tops in my kitchen. Upon further review I discovered MANY broken eggs!! Of the 3 dozen I purchased, 10 total eggs were broken (pictured below). I was furious! I had a mess in my kitchen and after checking my car, there was also broken egg yoke in the backseat where the eggs had been placed. This is the first time in 5 years I have had such a horrible experience. I also left negative feedback for this experience (first time I have ever left negative feedback for online grocery). The eggs were the only thing in the back seat...nothing around them. I always put the eggs in the back seat to help protect them but today I guess that wasnt necessary. Once I got all the mess cleaned up, I put the rest of the groceries away. At this time, I discovered some smashed blueberries. It wasnt many, but it just goes with today's experience. Not only were they smashed, the lid to the container was all the way open. Next was the strawberries, this lid was also popped open. As to the produce, it appears that something heavy was put on the items and smashed the blueberries and popped open the lids to the berries. The amount of money spent doesnt matter in this instance. It is the care of the fragile items that bothers me. This is no way acceptable. I did submit a refund for the eggs. I did not for the blueberries. I just want corporate to be aware of this experience and hopefully will be able to use it to train new associates. This is Walmart #159, Conley Rd, Columbia, MO

Michele Alexander
4106 E Doe Creek Dr
Columbia, MO 65202
573-864-9201

I was shipped the wrong merchandise. When I called to report it all I got was we can't correct our mistake. I had to reorder and add additional merchandise to get free shipping and delay receiving my order. When I called to report your error, my order should have immediately been sent out. Is this the way you want your customers to be treated?

Came by to change the oil on my vehicle and the attendant informed me it would be an hour. After waiting 1 1/2 hrs I went to check what was taking long and I finf out that there is only 2 employees running the entire shop. With two bays lined up with cars waiting for an oil change. And , a third bay with people waiting for tires. It took 2 1/2 hrs for my oil charge and there isn’t even a waiting room to sit down. This Walmart in Eagle Pass Texas needs a new manager because customer service sucks. I gave it a 1 out of 5 but in reality it’s a -1.

9/13
Dropped my car off at Walmart at 9:44 am did not get it back until 12:37 for an oil change. Based on the number of cars in parking lot wait time was debatable. It was what they did to my tires that upset me. I requested they not put air in tires, my psi says 31 my tires last oil change were 28. 54, 45, 32 I can be sure but about the 32 but you get the picture. the cashier put on the receipt in customer comments "DON'T PUT AIR IN TIRE" in bold caps. get my car back not only did they put air, but they put 35 psi. Point out to the manager not only have I've been waiting to get my car back for over 2hrs but your mechanic over inflated my tires when the cashier was kind enough to put on the receipt not to touch them. My car should be at 31 psi. The manager Henry tells me if I read the inside of my door I would see that my tire should be at 32. So I informed him that if he reads his own receipts he would see the man put it at 35 and I instructed you not to touch them. I do not understand why a customer must point out something so obvious. As a woman I do know how to read a digital tire cage and check the manufactures recommendation label to keep my car running correctly.

Hi. I writing regarding a different situation that occurred at my local Walmart in Port Charlotte, Florida. I had originally purchased a battery in June 2020, however this battery was replaced in January 20, 2021. I was told by the mechanic that this new battery would be covered under warranty until December 2021. My battery was dead and I needed to have towed after aroadside was unable to JumpStart. We I called to confirm they could replace it she I tow the car the first could not locate any information in the system. When they found my receipt in the system for the battery installed on January, 20, 2021, they said I just missed the warranty period for the first battery in June 2020. I was not told this and the sticker on the battery does not say 6/2021. The manager I spoke to acknowledge he was the person who worked on my battery and who spoke to me but keeps denying he told me my replacement date under warranty was December 2021. He said who does not know who would have ever said that and also the sticker with the date means nothing. I received false information and I am requesting this issue be resolved by honoring my year warranty on the battery that was installed and based on the information that was told to me.

I appreciate any help in this situation as I need my car for transportation. Thank you.

Chris Chamberlain

Everytime I go to Walmart, I have to leave because no Handicap Carts. They sitting on the park lot not charged are inside not charged this is ridiculous that I have to get back in my car and go somewhere eles to shop. Walmart on 71th Indianapolis, IN 46220 I make the complain at the store maybe one day they take care of the problem and the next time I go it's the same old problem.

My wife and I visited your store located in Cicero, IL on South Cicero Avenue on Monday evening August 2nd, 2021. She went to the bathroom and indicated it was in a filthy condition. Extremely unsanitary and disgusting. A terrible odor (don't you have exhaust fans in there?) and nauseating.
Also, walking through the store , we came across various horrible smells in several areas.
This is the second time we went to this store and experienced similar conditions.
After the second time here and we will never come back to this store ever again.

Stan & Eva Sulkowski

RE: Walmart Supercenter Carlsbad NM

If I could rate this store a 0 I would have. There is a huge issue in the customer service department. Not only was is closed before 8:00 pm, the customer service lady told me I had to wait 15 min then she could help me with a return. All I needed to do was make an exchange, 45 minutes later, she was still standing at the end of the self check outs observing. I witnessed a customer ask her about sending/receiving money and they were suppose to be open etc. This manager or employee literally told her quote"I am not gonna be doing any money services, if you want to pay a bill or make a return/exchange then you are gonna have to wait about 15 minutes. Same story I got 45 minute earlier.
This store in Carlsbad is miserable to shop at period. Employees are rude as hell and could care less and if you are shopping any time past 7:00 pm, you cant get down an isle past all the stockers. You would think you would do that after hours. Walmart has become my least favorite place to shop and I avoid shopping there anymore. It is a small town so our options are limited unfortunately or I wouldn't be going back at all. Its not worth it. Never has anything available, employees are not only useless to assist you, but out right will refuse to assist you. Hearing that employee/lady tell the customer "NO I am not doing it," made me mad and I literally dropped what I was gonna exchange in my hand and walked out. I will just go get my money back in the morning and will make every effort possible to never go back. Hours are not reasonable, employees rude and the isles are always blocked in the evenings and what you need is not there. So...I don't know if this will even reach anyone or if this will even matter. But I am not going back to this walmart in Carlsbad. I will go to Artesia and see if they have any better employees with better attitudes and stock after hours. What happened to your store? It really does suck to shop there anymore. Change something before you lose more customers. I know this store lost about 6 just in the last hour. We all walked out pretty upset and disgusted with that lady. She need to be put in the back somewhere.
Good Luck and I hope you take this complaint seriously.

I placed on order online in April, never received it, was issued a refund. On June 9th they took the refund back out of my account and said I did receive item. To top it off they then said my bank stole my money

I live a block and a half from Walmart and 37 miles from a Winco and I would rather drive the 37 miles. This store is pathetic, nobody is friendly and they sure don’t know where anything is and couldn’t be bothered. I asked 3 separate employees where I could find Horseradish and they would just shrug or ask if I looked here or there. As they are in the process of rearranging entire store it was very frustrating. Not one offered to help me find it, and as I needed it for a recipe that day I ended up going to Safeway. The people filling orders for online ordering are totally clueless to the in store shoppers. They block isles and will practically run you over, it just seems to be getting worse. Now when I go to the neighboring town it is a totally different story. Pendleton Walmart is so much more organized and the workers are actually friendly.

They way the workers treet everyone like a theef. Customers don't need that.

Dear Customer Service,

On the 30th of April I made an online purchase of three items from your online store with Order #3202133010571, namely;

1, A Wrist Type Blood Pressure Monitor LCD
2, A Digital Bathroom Measure Scale
3. Non contact Digital Infrared Forehead Thermometer

Up until today, over a month later, I've only received the Digital Thermometer! I have made several calls to your customer service team concerning this issue and have also requested for the purchases to be cancelled and all I have received are empty promises that it will be resolved while they were also referring me to the seller. At one point I was given an escalation reference number 210528006796 with a promise that my issue has been escalated and that a Walmart staff will get in touch with me, which never happened.

This development has left a sour taste in my mouth and has been a real disappointment with Walmart for me. All the time I have tried to track the items I bought, the status has remained on "Ordered" until today, which was what prompted me to cancel the order as it seems like a fraudulent transaction to me.

I hereby request for the immediate refund of my money for the purchase of the two undelivered items, one of which I was long advised has been cancelled by the way, and of which I'm yet to receive any refund.

I hope to be contacted and my money refunded this week otherwise I will be forced to utilize other measures to address the issue.

Looking forward to hearing from you ASAP.

Thank you

Ike Okafor

Currently, I have open complain case # 18749052, - due to Walmart associate's mistake MoneyGram system blocked me when I was sending money to my retired father (Martin Hovhannisyan). Since then (March 25th, 2021) I can't send money. The mistake is related to the accidentally pushing wrong button <YES> when answering the question of suspicious behavior. This Complaint Case #18749052 was filed by the Walmart manager as all incontinences happened due to their employee's error.
Now, I am filing this Complaint Case on behalf of my father: He was not able to receive money via MoneyGram, sent to him on May 15th, 2021 by his friend. He was told that he is blocked by system, and agent refused to provide money. The Reference Number of that transaction is 43382523 (sent on May 15th, 2021).
Could you please clarify if the rejection to provide money to my father (as receiver) is related to the same mistake that Walmart employee did
If these restriction are related to each other, please, review it parallel.

Thank you,
Lilit

Refusal of refund for a defective product by ST# 01086. I purchased a EverStart Digital Power Station at ST# 3402, 10/18/20, due to the need of a batter jump starter. The jump starter worked with no issue. Due to multiple mechanical issues with my RV, I return home early and took the RV back to the dealership for appropriate warranty repairs. Please note that the device was stored in the RV. Due to availability of parts delay because of the pandemic, my RV was out of service and at the dealership for over 3 months. This delay of course surpassed your 90 day warranty. As I was installing a tire pressure monitoring system in the RV this week, I attempted to use the air pressure and found that is was malfunctioning and after following manufactures recommended trouble shooting guide, I found that the compressor was not producing any air and the pressure ready was 3 lbs. off actual tire pressure. Since the device was not functioning properly, I took it to the Walmart near my home for a replacement and/or refund. The Customer Service Rep told me flat out that I could not get a replacement or refund because it was passed the 90 days. I asked to speak with the Manager Mr. Rodrigues, I was told he was not available and instead a Team Leader Tatiana came to speak with me and she repeated the same statement and indicated that the other problem was the device was not purchased at the local store. I assume that a purchase at Walmart can be returned at any Walmart with a receipt and appropriate action would be taken. I called Mr. James, ST# 3402 Manager and he indicated that the Store Manager has the discretion to make any adjustment necessary to ensure quality customer service is provided. That did not happen at ST# 01086. As a long time Walmart/Sam's shopper, I have never had any issues like this at all. As a Disabled Veteran on a fixed income, $100.00 is a lot of money to lose. I appreciate your time and assistance and will hope for a favorable decision for a refund on this defective product. Please feel free to call me

I feel to believe I was treated unfairly. On Saturday 5/1/2021 Walmart had baby sharks power wheels marked down and I was told they were out but I witnessed two workers buying them and this happened on Sunday also and I thought customer had first choice this was not the case and I could not find a manager at the time to voice my opinion to.Was so disappointed

i give a rating of one only because i had to there no o. i place online order and wait for it when it didnt come i was told to wait long or cancel my order i ask how much longer emily said 2 or 3 days mite be more so if you cancel then you dont have to wait thats real smart service

My order number is 3482193-942438 and I placed a large order that I had financed through Affirm for over $47830 dollars. I received all but of my items as I have been fighting with customer service making promises they can not keep. I talked to them a week ago and they said they could not send me the items , that they would have to do a cancellation for my items not received and issue me a refund. It has been over a week and my cancellation has been sitting there showing pending and never processed. When I called customer service to find out why my refund has not been completed, and they did not have an answer for me but my supervisor will look into this and it will take 24 to 48 hours as I was told a week ago the same thing.

This is poor customer service and did not care about me getting my products or money back. I am not happy with the way I was treated nor is my issue resolved. I work hard for my money and want my products or my money back for what I paid for.

I am looking forward to receiving a response on this.

I read that you can return within 90 days and I made a purchase just over a month ago and went to returned it and customer service refused I need receipt due to covid 19. What is the difference for return with or without receipt a purchase is a purchase.

If all Walmart and Sams clubs are going to self check only, and no product on the shelfs but pallets blocking ailes and nobody stocking then I will take my business to a store that has customer service. That is bullshit! If I wanted to be a checker I'd get a job being one!

Common occurrence in the garden area of the Walmart on Knox Ave in North Augusta, SC. Was in the store yesterday to buy mulch. My receipt showed the purchase was made at 11:58 PM. The associate paged numerous times for help. No one came and I finally went to the customer service desk and asked for their help. The manager there was able to get someone. From the time I made the purchase until it was loaded was 25 MINUTES. I don’t want to shop Lowe’s for mulch but will be going there today and will pay more rather than go through what I went through yesterday. Last week when I purchased mulch at Walmart a customer had to load it for me. Please see what you can do to improve service in that area. The associate was very nice and did all she could to get someone to load my purchase.

Walmart Welland Ontario I purchase some mats at this store and went to return them and they refused
because did not have my receipt. The website says you can return things without receipt up to 3 months. I purchase them at the end of June and they refused to take them back without receipt. They say it is because of covid 19. What different does it make for returns without receipt when the website says you can return these items? This is really false advertising. I am very unhappy customer who might take most of her business elsewhere. Need to update your website

Thank you
Sharon Robert

Jan 2020 ordered Allswell hybrid QUEEN SIZE mattress Received King Size mattress PROBLEM OBVIOUS for 6 months repeated calls to customer servive for correction have availed zero results Allswell mattress is in living room blocking access Need resolution to this problem remove mattress from premises and money returned