Walmart Complaints Continued... (Page 6)1301+ reviews added so far. Upset? Call Walmart corporate: 1-800-WALMART
I have been shopping at Walmart on Highway 72 since it opened. At first it was great. Now it is the worst Walmart in Huntsville, and Madison. The shelves are never stocked. For two weeks the vitamin shelves have been empty. Every time you go in there shelves are empty. Today I went in there around 4 pm and there was only one cashier. The line was backed up. I asked if no one was working and they said they called off. There were at least 5 CSM's in there and none of them were doing anything but standing around talking. There are always at least 5 of them in there little yellow vest doing nothing and no employees working. At 4 in the afternoon the manager should be staffed and if not his little CSM's need to work. I do not go to the self check out because I don't get paid to check myself out. I spent $230.00 in there last week and 270 this week I expect better service. We spend a lot of money in there. I had rather spend more and be treated better. Your employees do not care. This store needs better management at the top.
I have been going to the town center Walmart in long beach ca. for several weeks and before there have not been hand wipes for the baskets, I have contacted the managers about the wipes and all have told me we don't have on hand but will get them in a couple of days it didn't happen. so I started bring my own wipes. there are other problems, dirty wash rooms, and the demeanor of some the with workers , one heavy set black male with a beard in the sporting dept. ( I was trying out of a chair, he started ordering out of the way your blocking the me from going by, I was off to the side of isle). I don't think I am not going to shop at that store. I feel a investigation from the cooperation should be made. thank you.
Terrible customer service in the store in Mandan, nd and terrible customer service on you 1-800 customer service line. I would give 0 stars!
This store would not except my personal check as payment at check out on 4/14/2018, so I had to leave my bagged grocery's at the counter and return home empty handed as I do not have a debit card. I pay by check all the other time, this is the second time this issue has happened.
I want to file another complaint about the Walmart in Summerville/Trion Ga. They have the Primo Water Refill System. About two months ago it went out of order. It was out of order for two weeks. They finally got a new machine installed about a month ago. It went out of order after two weeks. They got it fixed. I was in the store today and it was out of order again. It has been out of order twice in the last three weeks.
I would dearly like to know why they cannot keep this machine working. Do I have to go in the store to check if the machine in working and then go back to my car to retrieve my refill water jugs? Can you tell me what is going on and why they cannot seem to keep this machine in working order?
I was in the store at 23 and Penn in okc ok to day at about 4.50 ,I picked up 4 items ...there were 2 cashier's and all the other employees were helping the new self - check area the line was ridiculous .....at 5:40 I left the store without the items I went in for.....I don't work there but I know they are busy at this time of day,you would think the manager would know it! I know my purchases will not affect your business but I think you have lost it.......I refuse to try to self-esteem check a basket full of items.YOU ARE NOT THE ONLY PLACE TO SHOP IN OKLAHOMA CITY! Close yes but not worth my time
Walmart in Madison, Ohio
I received a Samsung phone as a gift from Walmart.
I had to activate the phone. When I couldn't do it from the internet because I was changing from
Family Mobil to smart talk, I had the choice of calling or going to Walmart to have them activate my phone.
Went to Walmart. They refused to help me in any way. This is not the first time I have had problems with the
Walmart Phone employees at this store. They put a sim card in my last phone and damaged the sim holder in the phone.
They had to be threatened to help me after that with a problem with my phone not receiving service.
They did it reluctantly so they were able to do it even though they told me they couldn't.
This time I just went home and used the call # for Smart Talk. Waited 1 hour for help... he told me he would
call back on my home phone... he didn't. Finally I got a hold of a woman that really could do her job and got my phone activated!
The process took 3 1/2 hours. This seems unacceptable to most reasonable people.
Wife took in vehicle for tire repair, had a leak in two tires, within road hazard coverage. Repair was covered, but leaked back down overnight. I took it back, and granted, they were busy, but didn't even get a "can I help you" around their personal chatting, so I gave up, took it back home, and put in some Fix-a-flat. Around 6 months ago, same experience, same vehicle, so I took it back a few days later, and finally the repair worked. Same occurred on my truck nearly a year ago, but I have no road hazard coverage. Second trip worked on my truck, but they weren't swamped. This time, not so much. Would not recommend Walmart for tires, or at least THIS Walmart.
My online order was sent to an address in Maine, not Kentucky. I was charged for the order. I chatted online with a representative on Monday, 2 April, and all she could say was that it was a third-party supplier. She said she would escalate the problem and I would receive a response in one business day - NOTHING as of yet. I just want my money refunded and forget the order. Order # 3541887-699055. It was delivered on 30 March to Newtonville, MA. The total of my order was $39.59, $26.05 from my debit account and $13.53 from a gift card. This is the second incident with this same third-party supplier. At Christmas I ordered a battery powered ride-on toy and it arrived with no battery. I contacted Breezes and no response. I had to purchase a battery myself.
Please respond with an answer. All I want is my money refunded, forget the order, and I will never order from WalMart again.
I've been shopping at the Windsor Walmart 6650 Hembree Ln. Windsor, Ca. since it opened. I, was always able to get all items that I wanted there. But since I see a new store manager name on my receipt, I, have a hard time getting items I've always been able to get. Now the shelves are bare, I haven't been able to get the razor blade I use, because they never have any razor blades. When I go to Lake County to see family and come back through Ukiah and stop at that Walmart they have everything I can't get at Windsor. I, asked a worker today why they never have razor blades any more and the answer (I, don't know) and he went back to doing what he was doing. What seems to be the problem at that store, except someone Is not doing there job of ordering and stocking shelves. There was lots and lots of empty shelves. I, seriously thinking about not going to Walmart's any more since I can only get some items there and have to go elsewhere to finish my shopping. SOMEONE IS NOT DOING THERE JOB AND IT SEEM TO START AT THE STORE MANAGER.
I was at the pharmacy at 10:00am to get my pills, the one came is as a new script which I had at home paroxetine called it in as a refill, lady told me I have to talk to the pharmacist its a new script. I told him I have it at home. We can stand here all day and ague he said, told him about the refill not a new script. I'm here to give u your script if its new and wish u a happy Easter, I said fuck Easter and laughed (I hate holidays) He threw the pills across the floor I had to pick them up and he said I'm done with u. I came back because they only gave me 15 which it a week suppose to be for a month, He said now u wanna talk to me after to told me to fuck off, I said I didn't not say that. Go to another pharmacy GOODBYE!!!!!!!!!!! I'm filing harassment charges against that Pharmacist, he has a attitude and I will go to another pharmacy who treats u like a human being.
I went shopping in the Chiefland WalMart on Saturday morning, 30 March 2018, at 9:00 AM. This was the day before Easter and the store was very crowded. In spite of the crowd, there were only two registers open. Although the cashiers were working as quickly as they could, it was very evident that the store was severely understaffed for a “holiday” weekend. I suggest the management sincerely relook their staffing policies to become more responsive to community needs. To preclude the standard response, there is a significant number of people who do not care for and/or do not participate in the self check-out program.
Why have you not activated grocery pick up at my closest store #4164 Kaufman, TX? This is not a even a reasonable situation. This is causing me to have to drive 28 miles to the Ennis, Tx WalMart to take advantage of this very helpful service particulary when my wife and I both are handicapped. Please at the least give me an answer as to when my closest store will have this very heloful srevive.
Don R Quinn
On 3/10/18. I bought some products on line .from Walmart. To be exact a 750 amp.Jumpstart tool with commpressor, for $38.87 and a Handheld microscope on line .And I paid for it wth my SSI debit card! They were supposed to send me an email with a receipt witch they never did .the amount of my purchase was $57.35 when I ordered the product for my Son for a Birthday Present.then I contacted Walmart and told them .I never received a confirmation for my order but they did take $57.35 from my bank account I did get confirmation of that .I need to know how to get my money back I'm a disabled man and only have a limited amount of money to spend .and don't understand how a big cooperation such as Walmart doesn't keep track of there transactions .said I never ordered anything from them .!!! My email is firstname.lastname@example.org .and they told me they would respond to this problem I have with in 4 hours yesterday and never did!!I been trying to get my money back since 3 days after they took my money.now they tell me that they never even heard of me and I didn't order anything from them.then why is there a record of the transaction on my debit card? Thank you Daniel Billings email@example.com
I live in a nursing home, my favorite activity IS crocheting and I have friends who get me RED HAERT YARN at Walmarts..
Three friend went to three different stores and prices were all wrong..14 ounce was $5.94
10 ounce was also $5.94. But is usually 3.88
The 7 ounce is 2.94. But was ringing up at $5.94
So I spent way more than I should have...at one store sales person counted up rolls and scanned the biggest...now I worked at Walmart many years ago. So I know this throws off inventory and money...
I only RECIEVE $30.00 a month and can not afford to be wasting money on others mistakes...But to be fair RED HEART ALSO MADE A MISTAKE AS I AM USENG A TEN OUNCE ROLL AND IT IS MARKD AS 7 OU ce...
This is a big mistake on someone's part and needs to fixed immediately...
I spent $35.00 when in fact I should have only been charged $20.00
On Thursday March 15/18 at 2:20 PM Terminal ID: WMTCJ021666 I had an incident or argument with one of the cashiers and CSM at the Bowmanville, ON. Walmart. The incident was over a price matching an item which was a tea box and the sore I was price matching with was Sunny Super Mart the Scarborough, ON. location The cashier was helping me asked me the name of the store, when I told her the store's name(Sunny) she said "We don't price match with this store." Then she turned to her co worker who was standing beside her to take over and asked her whether they accept a store from Scarborough, the coworker insisted that they don't take the Scarborough area. The I explained that every week, may be 2 times a week I shop at this store and I saw customers, including myself, price matching and most of the cashiers don't give us hard time only a few with no updating of the new store policies they asked one of the managers the manger said that they( Walmart) accepting all the ads.
At this point I asked the cashier that was helping me to ask one of the CSMs, but the other cashier turned around to ask a manager who was standing near by, that manager said that the do take any ad for price matching. Then that cashier( co worker) went to customer service and came back with another CSM Both of them with very aggressive attitude said" we don't do it". At this point I paid for my groceries and about to leave, I saw the CSM came from the customer service area after she talked with the customer service representative and told me, in the same aggressive tone" If you have the ad I will do it for you." A cashier from customer service apologized to me and cashed the last item which was the tea box.
In my experience in this particular store the cashiers don't agree on one thing every one has a mind and information on their own. Some of them like Wendy the co worker cashier , and her supportive CSM make my experience and I am sure other customers experiences shopping at Walmart is difficult. Of course, all of that happened in front of other customers.
Customer Service Manger, was aggressive and rude, her name : Lexi
Co worker cashier, was aggressive, laud voice, challenging and rude : Wendy
Thank you for your attention,
I entered Walmart store 775d in Galesburg, Il, yesterday to return some unneeded sympathy cards. I was unceremoniously stopped at the front door by a person informing me of a new return policy. I told him that I had the necessary receipt. He grabs my small bag and pulls out the cards. He attempts to scan them and in the process drops them in the cart and on the floor. I told him that I did not take kindly to being treated like a felon and that this new policy was insulting to all the honest people. He seemed to loose his grip. He shoved 2 labels at me and drops 2 more on the floor. I continue waiting for the rest of these yellow tags. When I asked him, if he was processing the rest of the tags, he flipped. He told me just to go to Customer Service, while waving his arms in the air. As I walked away , he yelled "Fuck Off" at me!
I told the Customer Service ladies what had occurred. They dealt with my returns and I did a bit more shopping. While shopping, I ran across the store manager. I introduced myself and related the story to him. He was too shocked to even apologize and tore off to the front of the store to deal with the situation. When I finally checked out, this man was still sitting in his folding chair at the entrance!
I have lived all over the country and traveled all over the world. Being told to "Fuck Off" was a first for me! The manager did not seek me out to apologize or to inform me of any action that may have been taken.
As for your new return policy, honest people are getting tired of being treated like thieves. It's insulting. I can understand if a customer has no receipt. But don't punish the good guys. I intend to take my money and my business to Target. No one has ever told me to "Fuck Off" in their stores.....
I had a layaway for Christmas but I didn't get it out. It was two laptops I put 50.00 down they told me they sent out cards to those who didn'tget their layaways out I never received my.They said they couldn't find it. I just want my 40.00 I did buy two in the store because they were on sale the same ones. Not good at writing
Once again Ive had a problem with an associate, this time overt he phone as I am currently out of state. I was trying to explain to her that a script was last ordered on 2/12/18 with 2 refills that would require being filled by the 3/08 but she would NOT let me get a word in. She went on and on until finally I had to just hang up. within minutes she called back to tell me never to order medications again there because I was not welcomed! I understand that the medication is a controlled substance, Im a retired psychiatric Social Worker. It seems that they already had a vendetta before I could even speak This is a violation of rights not to mention the worst in customer service, I will be contacting the Better Business Bureau
I would like to express my feelings about your Walmart.com. Every time and I do mean every time I order something from here seconds later I get a email saying that they had to cancel my order... I call and they fix the problem and I am having to reorder what I already ordered. I am getting sick and tired of doing this, if you do not want my business I will take it else where. There is a problem with this site and it needs to be fixed! I am sure I am not the only one that is complaining about this. I would appreciate it if you could take the time to investigate my problem and get back to me. If I do not hear from you in a timely manner I will be forced to shop somewhere else. Thank you for taking the time to read this.
got all my items except my sunday newspaper which cost 3.00. called the outerloop store, operator transfer to cust service. I was on hold until it transferred back to operator. the operator again tried cust. service, back again to operator. I waited a total of 20-25 minutes, so I hung up. I prefer to get my refund. I was in the area and stopped in to shop, live in shively area.
Was using monthly for home delivery. Now, every time I place an order and save to cart to complete the next day with additional items or needs, my order has been obliterated in my cart overnight so I can't complete. Saved to site for additional items to add. This is BS especially when quality is lowered priced to reach us who have so litle. Millionaires and Billionaires don't give a damn!
Poor service, lack of knowledge, pooly trained employees and don't care attitude of employees in paint dept at Dry Ridge, Ky Walmart store!
Bad services i whent to get tires spend 4 ahours and still dont get my tires
February 23, 2018
To: WalMart Corporate Customer Service
I was at the Redding, CA Walmart last week to get a gadget for my new computer. As I passed the office department on my way to electronics I noticed that all the pens, pencils and markers are now behind glass and under lock and key. The last time I saw something under lock and key there for the first time (other than spray paint) was a week or so before that when I went to buy shaving cream for my husband. I had to have someone unlock the shaving cream, then the employee walked the shaving cream down to Register 15, where (when I finished shopping) I went to be reunited with the shaving cream. Then because I was going to go through the self-check, someone perp walked the Barbasol to the self-check line where, while I stood there, the employee scanned the Barbasol so they knew I had purchased it. I think the Barbasol cost $1.36.
Anyway, the guy in the Electronics department listened to my dismay about the pens and pencils and markers now imprisoned under glass, explained it was due to theft. And guess what else has been locked up? MEN'S UNDERWEAR. Now under lock and key.
So, my imagination wonders what the bad guys are doing with shaving cream, razors, markers and men’s underwear.
The sad thing is that last year I went to buy some spray paint from Walmart, and after waiting around for a little more than ½ hour for an employee to show up and free the paint from lockup with no success, I went to Ace Hardware to get it.
Walmart, you might want to re-think your loss-prevention policies before you lose your (paying) customers. I am a regular customer who was treated like a criminal while trying to by shaving cream for my husband, value $1.36. How much do you lose if I take my business elsewhere?
I am also a local small business owner, and I find it offensive to be treated like a criminal. A Walmart employee has to walk me to the self-checkout so they can scan my purchase so I don’t steal it? If I treated my clients like that, I’d be out of business.
Anyway, just a heads up. I’m planning my future purchases. If I decide to stop thinking of WalMart as my go-to place for everything (for good prices, good service, good return policy, and convenience) I may find options like Amazon, Target, Kmart, and other businesses that won’t be me like the dregs that are stealing your stuff.
I would like to hear back from you on this matter.
Owner, Hooked On Dogs
2532 Goodwater Avenue
Redding, CA 96002
This is one of many times that I have complained about this same problems at Walmart store no. 01171 university parkway. The liquor store is not open on time 7am on many occasions this morning it was open at 712 am 2 employees standing out front waiting for a manager to unlock the door so they can go to work it happens so many times that you complain and nothing gets done about it . Always we will take care of it but its same old same old story like a broken record. The second complaint is the trash left in shopping carts many of the cart guys do not bother to take trash out. I have complained many many times to no fixing the problem it is not up to the customer to remove trash from a cart. I get the impression that Walmart the big corporate giant is making so much money that this does not seem to matter what says about management and employees not good.
i go to the walmart on 159th st in orland hills. i will say this i love the store because its big and have a lot to choose from but time and time again even when i have my child. i have seen your employees smoking in their cars of the parking lot. these same young men have helped me to my car and i smell it on their clothes. i've seen them on their phones in the bathroom, and what caused this email most was a transaction between Tommie Milliner and another young man i only see Marvin on his ID. I'm familiar with Mr. Milliner because i've had conversations with him in the past and invited him to my church. this is terrible your employees are smoking in their cars MARIJUANA NOT CIGARETTES AND BUYING PRODUCT FROM ONE ANOTHER. this is bad for business my mother have seen them in their cars we always smell it on their clothes. something needs to be done about this or you guys will definitely have a bad representation.
Hello. I wanted to purchase 2 bags of cat litter. There was only one on the skid and 4 bags on the top shelf. Now if you need anything off the top shelf you are to ask for assistance. My son walked over to electronics and a team member ask for assistance in the pet area and they said that someone would be right there. I waited over 15 minutes and no one came to help us, so I walked away to finish my shopping.
After I purchased my items I found a lady in a yellow vest for customer service and told her to cancel the help for the cat litter because I got tired of waiting and that I waited over 15 minutes and that is way to long for help and that I was mad. She agreed but all she could say was I'm sorry. Really that is all you can say???? My time is just as valuable as any one else. When you go to a store do you like to wait over 15 minutes for help and no one comes to help? This isn't the first time I have had bad customer service at this Walmart, but it is the first time I am sending in a complaint. Unfortunately there is only a few stores in Rocky Mount that I can purchase cat litter and I don't want to drive over to Roanoke county to another Walmart for cat litter or anything else, but I might soon since the customer service is horrible at this store.
i have recently started selling chickens. most easy way for me to receive funds is thruu wallmart to wallmart money gram. the last 2 transactions have been rejected by wallmart. when i go to receive my funds wallmart has put a stop payment on all my transactions. finally got a superviser to call for me and they would not tell him why this has been done to me. i have missed out on 2 sales for a total of about 650 dollars. if wallmart wants to stop me from useing this service should let me know that i have been barred from receiving money thru money gram. . customer service all but told me i was a fraud. at least i finally found this out so will never use money gram again. and i will tell everybody i know about this obsurd action. i 71 years old and i ant no hooblum and never have been. please reply john whistler po box 422004 del rio texas 78842 cell 830 719 3045
I have been going to the Walmart at 7245 S US 31, Indianapolis, IN 46227 and several times on my way back out to the car I have come across very angry employees who are collecting the carts, but tonight this employee actually made me nervous. He was cussing and slamming the carts around and quite frankly violent. I was almost afraid to put my cart up for fear it would upset him. This happened between 5:15 and 5:30 today 02/16/18.
This happened at the Starke, Florida store between February 14-15, 2018. Purchased what I thought was a television after speaking with 2 associates in the television/electronics department. and when I got it home, found out it was not a television. Neither employee made mention of it being only a monitor or that additional equipment would be required to receive over the air broadcast television signals. I returned to the store the next morning and explained to two assistant managers individually (the actual store manager is somehow never available) that what they were doing was false advertising and false marketing by having monitors/tunerless displays mixed in with televisions and that they needed to be segregated after which the first assistant manager started to point to the price labels which were arguably misleading in their content and product placement. The first assistant manager argued with me even after me explaining the legal definition of a television requiring a tuner vs that of a monitor or display which do not. After requesting the assistance of another manager she claimed to be the only manager available. As I was walking out the store I found 4 that’s right 4 more assistant managers not 6 aisles away. I requested the one who was the most senior to come with me. I again explain the same thing I had with the first assistant manager. I even purposely and blatently led the second assistant manager past the first one to show her the same problem. The second assistant manager said she would send it up through corporate thought I doubt this will happen as she did nothing else but shrug her shoulders at it. No notepad, no phone, nothing. She said I could get a tuner (additional money out of pocket) or to bring back the other one and that they would exchange it. I went back home, disassembled the tv and because of the aggravation up to this point, lost my focus and nearly got a speeding ticket on my way to return the tv to the store. There is no good reason that a company of that size and technological prowess, with all of the strategic and purposefully designed facets of its operations, should have an array of problems like this, especially on the customer interaction level. 1/2 a tank of gas and 3 hours of life wasted going back and forth not to mention the sheer irritation, anxiety, and stress of the whole experience. I absolutely hate being lied to and I’m not going back for anything else either, I’ll be a lifetime customer elsewhere. I am an Honorably Discharged Disabled Navy Veteran. I also hold a Bachelor’s of Science Degree in Business Administration with Dean’s marks and majors in Marketing and International Business and am eligible to continue Master’s and Doctoral studies.
I was making a clothing and stuffed toy purchase so I put my items on the higher stand as the place where you put your groceries was dirty. Brenda was working the registered and she was upset and very rude because I did so, and she instructed me that I needed to inform her before I put my purchase up there. After she cashed me out she wouldn't hand me my receipt, She put it on the top of the bag turn style, protesting my putting my items on the higher point on the counter. I went to report the incident, and she had thrown my receipt in the trash. The manager had to take it out of the trash, as she refused to do so. The manager said she would talk to her but I wanted to make sure something was done. It happened at the Raytown Walmart on 350Hwy in Raytown, Missouri.
I see there is NO need to had a complaint because I had one Sunday and I have not heard a single word from anyone from Wal Mart. This shows me that you DO NOT CARE about the people who spend their hard earned money with Wal Mart
Was at ST #1973 / TC# 7322 2138 4021 8176 8216 / Received poor customer service. The lines were long, the cashiers slow. When I finally checked out, there was no receipt. She said she would call someone over, I went to the Customer Service desk, as I didn't want to hold up the long line behind me. Big mistake, as I had to stand in another line just to get copy of my receipt. Then for a CSR to come over and get it out of the office. We went back to the register, and they finally opened another line, but the lines were still long. Usually my experience with WalMart is ok - not the best but never this BAD. And I have had time to cool down
I would like to inquire as to why money center policies are not the same at all locations? I live in St. Louis and pay my bills at Walmart, my Ameren account is online so I do not receive paper bills, if I take an old bill with the account number on it to the location nearest me, West Florissant in Dellwood, they will not process the payment stating company policy, however if I go to the Walmart on Lindbergh in Florissant, I have no problem, so I believe the location in Dellwood just doesn't want to do it, I am a disabled senior who does not drive so the extra distance is a disconvenience.
Store asst call cops on me said i was stealing i never stole anything and it was proven that i didnt and they only did that because i was black i made a complaint on the phone but i never got a response back and i am ready for my lawyer to take over if i dont get a call back for this and i will go to the new for this walmart in chippewa pa 15010
I have tried to have an online error caused by Walmart resolved since 1/29/2018 and as of today 02/13 it has not been resolved. I am at my wits end. I have been to the Walmart store in Castroville Tx 78009 customer service twice (1/29 & 2/9) to see if they could help and they have done their part at being helpful but its the customer service billing dept that apparently doesn't know what they are doing. I am owed a credit of $156.20 and the customer service billing dept has said that I would be receiving a credit on my credit card and like I said before it has not happened. What do y'all propose to do?
Order# 870753872--Belmont 9-Piece Modular Wall Storage Unit: Ordered from Sam's Club.com on 25 Jan 18, Received 2 Feb 18.
Item received was incorrect. Can't get the error corrected.
Order sent in 9 separate boxes. Should have consisted of 3 Belmont Bookcase Drawer Bases (all received), 3 Belmont 4X4 Bookcases (received 2), 3 Belmont Bookcase Cabinet Tops (received 4, one of which was damaged). I called Customer Service @ 3:00 pm to get missing 4X4 in exchange for the damaged cabinet top. Asked for and received assurance that only the missing 4X4 would be sent. On 8 Feb FedEx showed up with 9 more boxes -- 5 drawer bases and 4 cabinet tops. I refused delivery as "Not Ordered." I called Customer Service @ 12:20pm that day (8 Feb) and asked for a manager. The rep I was speaking to insisted on details, which I provided. She then told me no managers were available and placed me on hold. She came back on line 2 or 3 more times with the same statement. At 1:20pm, it was suggested that I leave my phone number and I would be called back when a manager was available. At 3:00pm I called back and finally spoke with a manager. I again had to provide details of the problem, as the reference number I was given at 1:20 was incomplete. I was also told that FedEx would come out to pick up the damaged cabinet. She suggested I pack the 8 pieces and ship them back, get a refund, and reorder the wall unit. This is not a good option for me. Each piece weighs a58 lbs. Plus there is no guarantee any subsequent order would be correct. I was then given a new reference number -- 180208-010323. I was told I would be called back in 24-48 hours with info on how to proceed.
It is now 2:45 on 11 Feb and I still have neither received a phone call nor has FedEx come to pick up the cabinet.
Meanwhile, my house is in disarray. Items removed from the places this unit replaced cannot be put away because I cannot complete assembly of the unit without the missing piece.
What must I do to get this resolved? I have ordered furniture items on line from Amazon, Joss & Main, and Wayfair. I have encountered only one problem, which was resolved within 2-3 days with only one phone call. I have been a Sam's Club customer for many years. After this experience I am considering dropping membership and going to Costco.
I tried to return some deco mesh that was purchased the end of December. I was told it was a Christmas item and couldn't be returned in February even though I had my receipt and it was well within the 90 day return policy. Nowhere have I seen this policy posted regarding deco mesh. I have been fighting both flu and strep and I don't think it was safe to expose store employees sooner. I spend an average of 600$ per month wal mart, however, I will not be doing business there again.
I went to your Severn Maryland store this morning and they had no 2 liter diet Pepsi not even caffeine free, the Lipton tea I normally buy, Equate liquid gel ibuprofen (any size) the brand of Mac and cheese I buy or three other items on my list. I should be saying thank you for saving me money but I really wanted the items. And while I am at it the electric motor carts there are in terrible shape and rarely charged.
Having to stand in line half an hour waiting for a cashier with only 2 lanes open. Then you get stopped at the door for your receipt like you have
stolen your merchandise. I will be doing my grocery shopping at a different store. I might pay more but get treated with respect.
I just left Walmart in summerfield fl 34491without a purchase. I went to the bakery dept. to purchase some individual pies (which are very good) and no one was behind the counter. I needed to ask if they had any in the freezer because there was no lemon ones on the table. After waiting awhile and no one to help I asked the women in the ham dept. and she looked for someone to help me and said the person was on break, I don't understand why she could not have checked because she was not waiting in anyone so I left. As I was walking out without a purchase I stopped at customer service and asked for a manager, when he came over I explained my situation expecting him to say let me check for you, instead he said he would look into it and said he was sorry. At that point I just turned around and walked out. We spend about $130.00 a week every week in that store and I am going to do everything I can to cut that down to $110.00 over a .50 cent pie.
I stopped by the deli department at the Pryor OK Walmart as usual to get my sandwich meats I like. There was a new girl working, short, young, dark hair and glasses. I didn't catch her name, couldn't stand to be around her any longer. She was extremely rude, sarcastic tone, raising her voice at me because she couldn't hear me very well because of the noise in the background, and just so crappy to me, I told her to cancel my order, I'll just have to get my order at another store, even though I like the deli meats at the Pryor Walmart better than the other stores in the area were they're available. I've never been treated like this little punk brat treated me in ANY Walmart! She acted like she was PMSing, and I was her two year old brat kid! I have teenagers in my home that don't treat me or their mother like this! This little brat employee has obviously been raised without any discipline and has no idea how to treat people! I ended up not spending 40 to 50 bucks on my regular deli items, and now have none for my work week because I just don't like the meats I get from the other places I can get them. I live 15 miles away and go out of my way to go to the Pryor, OK store to get my deli items, but don't believe I'll ever get them there again as long as I see this little punk working there!
i bought a 55 inch tv and was told the delivery would arrive by 2/1/18. but when I checked tracking it said it would be here 2/5. I would no have bought this item. Now I have no tv for superbowl sunday for my guests. the delivery company "Pilot" stated Walmart should not have promised that date. I should at least be compensated. Since I cannot even go out and buy a different one since Walmart has my money for a tv I don't have. I have documentation that could not be uploaded because of the type
We live in a small town, Waverly, TN. We use Walmart at least 2 times a week for Walmart's' products. My husband went to return Walmart's brand,
' Mainstays Vacuum Sealer Rolls.' A 2 pack 8"x20" and a 2 pack 11"x16". I have used them before and buy extras. The ones my husband TRIED to return were both of these boxes. ALL FOUR rolls had CRINKLES in them across, about every 6" to where I could not vacuum seal them because the wrinkles in them would not seal right no matter how I tried. So he goes to Walmart and speaks to the manager but she says she cannot take them back because they were OPEN! and cannot be re-shelved! My husband asked her that if we could not use them, why are you going to put them back on the shelf for re sale?! She gave no answer. So, he brought them back (to take up space on our shelf) and he bought the Ziplock brands. We have a small grocery store near by and we tend to start using their services more frequently instead of Walmart and let our neighbors be informed how disappointed we are with Walmart.
Out of stock items,items stocked in wrong locations,out of date items on shelf, workers standing in isles complaining about work and break time.
Employees gathered in groups talking loud and laughing,very disruptive. Employees talking about Jeremy More being the worst since Dooley left.
I was here when first store was built and this is the worst I have witnessed. This is Store # 00483
Went to deli and waited while girl finished a cake ,waited while a discuss a job of being cake decor then while they waited on other people like I wasn't there and then a third girl cames back there after about twenty min. And ask if she could help me .I told her what I needed .she said I'll have to wait and let someone else.told manager they talked to them and I still had to leave without what I wanted
bought a brand new battery at Walmart in Morgan Hill calif, and battery went bad within
3 months, battery has Walmart refused and exchange because I didn't have my receipt,
even though I paid for it by credit card and they should be able to track it with the battery SKU number
total bullshit !!!
The associates at the store were great. I purchased a 65 inch LG TV on January 15,2018. While in BJs I say the exact TV for $250. less. I had already taken it out of the box and set it up and used it for 2 days. The associate too it out and never gave me the receipt. The girls at the store told us they do not match other stores and we would have to bring it back. I was very up set because of the fact we had to take it off the wall disconnect the cable package it up bring it back and of course we had no receipt. The girls looked it up and credited my Walmart card. This whole ordeal was a large inconvenience for me and my husband. We will think twice to make a large purchase again. I just needed to get this off my chest.
Friday, January 18, I was shopping at the Walmart in Torrington, CT. I purchased a toolbox that was quite large considering it was in a box. A very nice young man loaded it on a dolly, and went to the checkout with me. After paying, I followed him out to the entrance where he left me and my purchase. When my friend came with the car keys, I went to find someone to help load it. I asked three employees for help. Two couldn’t find anyone to help, and one said he had no walkie-talkie to get any help. I am a 63 year old woman who obviously needed help loading this in the car. There was such a ruckus and not one employee made a move to help. Thank goodness a male customer said he would be happy to help. Which he did. I was tempted at one point to have it returned and get it elsewhere.
I would hesitate getting any large item from this Walmart again. They made a sale and that was all that was important.
My name is Joe Michael in Joplin,Mo. I recently emailed an inquiry to firstname.lastname@example.org but no response. My inquiry/complaint is I recently purchased a product online thru Walmart.com approximately 11/28/2018 and it has a defective part. It was delivered Dec. 18th and reported about part then, I am getting run around and stalled and without answers to when the issue of replacement part and repair is to be done. We talked to the manager at West 7th Walmart here in Joplin and she advised to notify you to see if we could receive any support on getting the issue resolve!We are needing support for a warranty issue concerning Leggett & Platte. We think almost two months should be ample time to replace and repair the part as is not usable as it now stands. We think we have been very patience in this matter and want the problem resolved asap. We have contacted Leggett & Platte number provided in owners manual several times with no success. Please advise where to report problem in more detail. thank you in advance
I am a user of Blu E Cig and my store from Sikeston MO 63801 store number 09
has not refilled the stock with my brand for well over a month now
I have had to go Cape Girardeau and Jackson stores to even get some
I thought inventory was loaded as the product sells and especially when empty on a daily basis that has sold
I don't live in Sikeston - I live 16 miles away and when I'm in town I always check to see if the product is in
I went to have my hair trimmed and OMG my hair is butchered.. I will never ever again go to that hair place again in Walmart. This is horrible
I'm with Callaway Rebels a football and cheer organization for Bay county ,Florida. We tried to schedule a fundraiser with your Panama City Beach location at 10270 Front Beach Rd and we were RUDELY told we would not be allowed to fund raise at that location we needed to stay at the Callaway and Lynn haven Walmart's we have never had this issue before in the past we were welcomed at this location. we our a county organization and feel we are being discriminated against by this Walmart. We play more than 50% of our games on Panama City Beach and we know other teams associated with this league are being able to participate at this location So if you could please check in to this issue it would be greatly appreciated. Thank You Callaway Rebels! Contact number is 850-866-9867 Jeff Beach- President OF Callaway Rebels
First: your customer service is pathetic. I was put on hold for ten minutes and then disconnected.
I called back and was hung up on by your automated answering system.
I called back and got the idiots in the Phillipines; they cant do anything because they cannot understand English.
Second: trying to get status of my order which has not delivered; Delivery date has changed three times.
I cannot get a firm date from anyone.
I have been told to contact some third party agent.
I made purchase from Walmart. I paid Walmart.
I want a refund and I will go somewhere else to buy. Someone that is willing to help and give assistance.
On 1/18/2018 @ appx. 07:00 I went to walmart garden center to purchase a snow shovel the sale associate stated to me that they did not have any other than the ones with the pointed ends. so I asked him can I go out side in the garden area where tools are and he stated he could open the door to the area because he did not have a key and then he point out the only shovel he had was this # 004920613192 sitting by the inside door I told him I needed two and could he get the manger to open the door he the called the manger over who came right away and said I can't open the door to let you go out their due to safety issues now it was some snow out their that looked frozen over but I could also see plenty of concrete ground so I ask him maybe he could grab me a shovel "the manger said again I can't open the so I ask him his name and he stated Gary, I said you don't have a last name and he said he don't' give out his last name. I thank him and went directly to customer service. where I found another Manger Gogar v. walmart csm and I ask to speak with the manger of the store. She ask me what I needed so I said to myself I'll give her a try and I told her my problem. She then radio back to the garden center and ask for ( I don't remember the ladies name but she pretty much stated what the associate and Gary had told me,so Manger Gohar and I went to the Garden center where she talk with the unknown lady who went on to tell me the type of shovel I needed a round or square one not the pointed one that she only had left in the garden center. So Gohar said well can't we go out and look and Gohar unlock the door and the two ladies went out where the tools are kept. now i;m looking out watching them the other lady pick up a larger pointed shovel and started to come back in when Gohar picked up the same shovel 004920613192 that the associate and manger gary tried to sale me one of when I needed two all because this customer wasn't going to make them unlock the door and go into the cold. I want to thank Manger Gohar for going above and beyond her duties to do some one else job. My husband will be able to get in the house safely with the drive and walk way shoveled, from his dialysis treatment five stars to Manger Gohar.
Your prices are not the same at the check out as priced on the shelf . for example 2 liter bottles of diet cola priced at $1 dollar - checked ticket when I got home was charged $1.60 at Princeton Indiana store.
Every time I go in for my 90 day refill request one or more of my refills is out of stock. I am told I have to go to this pharmacy. WHY CAN THEY NOT KEEP MEDICINE IN STOCK. THEY SHOULD BE ABLE TO SEE THAT THEY ARE GETING LOW AND KEEP THESE STOCKED
I took my 2002 Kia Sedona van into the Bristow Okla. Walmart on the first part of December 2017, well on December 23rd I had just left my home and my van started to make a knocking noise, after the holidays I had a mechanic look at it and it has a rod knocking, the mechanic said that they put in the wrong type of oil and that is what cause the rod to blow, so now I am without a vehicle. I am a woman that has several doctors that I have to see like my cardiologist doctor, a orthopedic and a neurologist doctor, I have a daughter that has needs as well and I husband that has to see special doctors as well, so all this puts me in a bind. I am now going to have to scrap my van or find me a motor to put in it.. all this cost money that I do not have and all this could've been solved if the Walmart tech would have just did his job the correct way.
Went shopping on 1/6/18. Spent about an hour in toy section looking at radio control drones. I'm 61 and my granddaughter and I love these. Nothing had a price on it and no one to ask. Had to go and find scanner to see price. Left my buggy and walked to scanned at least a dozen times. 3 times I returned to find an employee walking away with my buggy. I had 6 items and my winter gloves and hat in there. When I left store noticed my gloves were gone. Can't get anyone to answer customer service phone.
Dear Walmart management,
I am writing this complaint about incompetence of Wal-Mart management in North Port, Florida on Tamiami Trail.
The incident happened on Dec 20, 2017. My husband and I were making shopping at that store. There was an offer of $35 discount when opening Walmart credit card while doing that shopping. When all my items were rung up I asked the cashier to get me this $35 discount by opening the credit card account. She said she doesn't know what it is and how to do it. She said that I take the receipt to the customer service and they will fix this.
The associate at customer service desk told me that she can't do it, because it needs to be done while I pay for the shopping and the account must be open at that time. Otherwise she would need to cancel my purchase, refund the money and rescan all the items from a full cart of merchandises to be able to do it. It was a proper information based on a discount booklet. I said I can't waste another half hour due to incompetence of Wal-Mart personnel. She said that maybe the floor management will have some ways of fixing it. The floor supervisor name Fame came over and gave me completely wrong answer to my claim disagreeing with the spirit of the Wal-Mart offer. She said that I need to open Walmart credit card account before and then do my shopping and then the $35 dollars will appear on my next cycle credit account statement. Based on the booklet of the offer it was a wrong answer since it supposed to be an instant discount while doing shopping, like it happens in any other store I received such a discount for opening the credit account while shopping. I didn't feel that Wal-Mart is falling behind any other store in such a deal. So I asked for a store manager. The gentleman in a wheelchair named Tony came over as a floor manager and after being debriefed by miss Fame he gave me the exactly same answer as miss Fame assuring her view that I need to open a Wal-Mart account first and then do my shopping and then the discount will appear on my next cycle statement. I said "so you don't know either how this deal works". He said " I know exactly how it works as I described it to you". I didn't see any sense to discuss it any further with the people lacking either competence or proper training to be in a management position and serving customers. And that's why I am writing this complaint to let you know about shortcomings in your entity. Due to the lack of competence of your employees I lost possible $35 discount and decided not to open the account not knowing how my complaint will be answered. It was a big deal for me getting substantial discount from $164.60 bill for a retiree trying to meet ends on a fixed income.
I'd like to ask for updating me on the course of action taken based on my complaint.
I am attaching screenshot of the offer booklet with circled terms of the deal.
i bought a lifetime tire rotation from you when I bought my tires an had them installed ,I tried to stop in an make an appointment in sept but was told they were busy an booked, so I put it off until about a week before thanksgiving an was denied again then last week, now today I was advised only booking for today an tomarrow an there are no apointments avaible in fact the person answering the phone said she was told, not to encourage people to make apointments .well you got my money I would like to have my tires rotated now or a refund for services not provided ! I also was encouraged to complain because this issue is not getting addressed at the store management level................Frank Emrath
I had placed something on layaway and was unable to go pick up Dec 11th and went to Dec 15 but the $10 I paid on it they took. NON REFUNDABLE ! And then the CSM called to the counter seems not to be concerned or anything and says no cant be refunded. To me that's not right and then the Hazlehurst Walmart wonders why many don't shop local .They all seem to be unfriendly and no concern. People is having a hard time trying to buy a child's Christmas and then they don't want to refund what you applied, I could understand if it was over a week or you didn't purpose the items. But this was 3 days and I did buy the items. They actually were still in layaway the CS went and brought to counter but it had took the $10 applied to hold.
On November 26, 2017 at approx. 4:15 hrs. My daughter (Ashley} asked Door Monitor (Isaiah) to assist her with a bike I wanted to purchase for my grandsons Christmas present. Isaiah refused to help Ashley, telling her with sarcasm to ask the Self Check Employee. When Ashley asked Isaiah to please utilize his radio to eliminate me from further inconvenience (I underwent surgery to have my neck replaced) he still refused displaying an unprofessional demeanor.
At this time, Ashley asked another Employee to please call for the Store Manager. As we waited Isaiah approached Ashley yelling at her as he raised his arm holding his work radio near her head in a threatening manner. This is when I stepped up towards Ashley and Isaiah, telling him to put his hand down and stop raising his radio at and near her head. Ashley moved away from Isaiah to ask for additional help. I informed Isaiah his actions are threatening and he needed to stop. Isaiah immediately approached and leaned into my shopping cart continuing to make sarcastic remarks. I asked Isaiah 3 times to move away from me. He refused to do so, also raising his handheld radio in very close proximity to me. I told him the radio is used to communicate, not use it as a potential weapon in a threatening manner.
Isaiah refused to step away from me putting his hands in the air making a verbal gesture to me (Attempting to provoke me) as he remained leaning into my shopping cart. There's no doubt I felt I was in danger as I tried to remain calm. I am physically unable to defend myself and extremely vulnerable. Not a moment sooner Assistant Store Manager Ymauda came to my rescue and intervened. She immediately ordered Isaiah to step away and return to his work assignment. Ymauda was very friendly and concerned with the above mentioned when I informed her. I observed Isaiah moving closer to us as I told Ymauda of his actions. Ymauda told Isaiah to have a seat in the office. To my dismay, Isaiah made yet another inappropriate comment to Ymauda refusing to obey her direct order. It was evident this embarrassed and surprised Ymauda. She gave another order to Isaiah to go to the office as I heard him tell her, "No". Ymauda immediately approached Isaiah and had a short conversation with him. He finally left and entered her office. Ymauda was so apologetic and professional in handling this situation that I don't want her actions to go unnoticed. I was pleased with the control and demeanor Ymauda possessed in dealing with the above and the respect and courtesy she delivered.
I can only hope this Employee Isaiah is no longer employed with Walmart. I have never had a bad experience shopping at Walmart, until November 26, 2017. No one has communicated with me as to this traumatic event I endured. I was victimized by Isaiah (Assaulted) to say the least. I only wish someone from Corporate reached out to me to check on my mental frame of mind. I have not returned to this Walmart since the above mentioned. I do not feel safe shopping here and will miss everything Walmart has to offer.
In closing I would like to recognize Ymauda. She was superb in her Leadership, Professionalism, Sympathy, and taking control of a potentially volatile incident that if not for her quick assessment could have had a much worse ending. For that I thank her and wish her SUCCESS with her Employment at Walmart.
Joannie P. Elerick
why lie an tell a customer the vision center is rented out ? i used to work for this crappy company I KNOW THE RULES , now i will give all my business to any store but yours .. canon city Colorado store ... always no one in the vision center to help gone to lunch ALWAYS! .YOUR STORES SUCK , TREAT PPL LIKE SHIT . PEOPLE SHOULD BOYCOTT YOU MOSQUITOES . THINK SAM WALTON WOULD APPROVE ....? you just lost 10 ,000 $ a year annulay
This complaint is on the forest city nc store i get all my meds from there but every time and i mean every time i go to pick it up it is not ready or they say it was not called in from the doctor. the last time my wife called it in they said it had not been called in she called it in 5 days before it is time you do somthing about this. please let me here back about this i am 71 years old live 5 miles from the store can not keep makeing trips back to get my meds.
thanks Ray Workman
4 lanes open on Saturday night n December. Just plain ridiculous
The manager in walmart are very rude especally clarissa and sam. Disgusting!!!
I was to receive a pkg through Fedex today ordered from Walmart! I left specific instructions for Fedex to knock & then slide it inside for me since I am elderly & it weighed 63#...no one here to help me. I got an email this morning saying it would be delivered Tues., 12/5 instead. I was in my living-room ALL day & no one knocked, but I wasn't expecting the pkg 'til Tues. Tonight, something told me to look outside. THERE IT WAS! It was delivered around 2:30pm according to an email I got....no one knocked! It is, now, 8:38 pm. It could have been stolen left out for all to see for hours! In the future, I will NOT order from Walmart if Fedex will be the method of delivery! There's no excuse for this. I sent instructions to Fedex plus I called them & gave them instructions telling them I am elderly & probably couldn't get the pkg inside! It had straps on it & after much effort, I was able to pull it inside! The tracking # is: 788652578220! Please....no more Fedex deliveries. There are many, many complaints on their service online. Add mine! I have NEVER had a problem with UPS! Thank you, Andrea Kollars
To whom it may concern
Once again your store merchandise buyers have deemed it ok to sell extremely questionable merchandise; in this case the tee shirt reading "rope, tree, journalist". And once again, Walmart is passing the buck because it has blamed an outside vendor. Imagine how the corporate office would reacte to a tee shirt that said something that directly targeted and denigrated its stores and brand? Freedom of speech? Sure. Why not. Walmart would have its laywers going crazy. No one with a mind and a heart can stomach this uncaring attitude. No more shopping at a store that can't get its act together.
Walmart sells Antifa shirts!!! There are already You Tube Videos and upon searching your site myself I cant believe you support this trash, this group is known for violence against women, children and the elderly or anyone else who exercize their 1st amendment rights. This group are undercover communists and wish to cause the collapse of our country. SHAME ON WALMART!!!! I wont be back till this garbage is gone
I have any ongoing issue with Walmart in general. Years have passed, and the same issue continues. That issue being the long lines at check out. This past year has been the worst. This particular Walmart Supercenter I thought would have cured the issue when they moved a few years ago, but it has only gotten worse. Even before this years busy holiday season, this problem occurs, Recently I purchased a few small items. The total time shopping was about 10 minutes. When I reached the (4) checkout garden department, there was only (1) cashier, and I counted (27) customers waiting to get checked out. I waited 40 minutes to get my items payed for, and left the store fuming. Needless to say, the talk among these waiting customers was unfriendly. This issue has gone on for years at this location. Obviously this is a management issue. Untill this problem is solved I will do my business elsewere.
I worked at the North Smithfield,RI STORE and was worked and treated like a dog. I was injured and still 6 months later still have problems but was bullied into not seeing a doctor and along w another coworker who was hurt the sa e way and treated horribly. The CSM ARE ignorant, bullies, and they yell and humiliate employees I front of customers, they make you work days you can't or lose yourjob even though it was days you told you couldn't work when applied. They have you close the store then go back in 5 hours later.The Supervisors and Dept Heads are the guilty ones. If you happen to work a shift w all Spanish workers you get talked about, get denied your breaks, which happened to me numerous times, and make you do all the crap jobs while they just stand around.
This is the 3rd time this has happened to me and I am livid. Never in my entire life of being in extensive training on the proper procedures of responsible alcohol sales and the state laws have I ever been treated so bad. I am in my local Walmart (Lewisburg, WV) with my 15 and 14 teenage daughters finishing my Thanksgiving shopping for our annual family feast and I pick up a 750ml bottle of Chardonnay to go with our meal. As I get to the to self check out, I scan the bottle of wine and bag it, knowing that under law the underage girls can not touch the bottle. The cashier rudely approached me and asked my daughters for their id's. I politely tell her they are my daughters and they are underage and do not posses an id. She takes the bottle from me and tells me that she can not sell the bottle of wine to me. Ok, am I buying multiple 30 packs of Bud Light???? This to me would be a red flag not a mother food shopping with her underage children. Then the cashier goes to management and comes back to ring the bottle up for me. I feel like I was targeted for no reason. As I stood and looked around me, there were other families there with their minor children that were purchasing alcohol. I had just spoke to my friend whom I bumped into while shopping that had her children with her and purchased a 12 pack of Miller Lite along with other items. I later called her to tell her about my experience and she stated she had no problem at all purchasing alcohol in self check out with her minor children only moments before I came thru the check out. I am a very good person and I would like to think most others are too. But, I have to say that this question popped into my thoughts, Is it because my children are a different race? I hate that my mind in this day in time would even go there. At this point and time it isn't sounding to far fetched. I will be waiting to hear from you. I will make sure that I tell everyone who poorly me and my family were treated during the holidays.
Went to the 20 items or less isle with no one behind me, and this so called cashier named KEENAN proceeds to throw my items as he was ringing up. And also said this looks like more than 20 damn items to me. I told him a few choice words and left my basket behind. Told manager and a few more cashiers then left. You don't treat customers this way especially around the holidays. By the way I am from New Roads, Louisiana if that helps
I have put in an order in early Oct. 2017 for two photo tote bags, I was called in by wal-mart for pick-up the week of 10-25-17 and only have received just one 18X18 tote bag, the 16X16 tote bag the staff could not find and informed me that they will call when ready, just FYI, I have not receive any phone calls and it has been over a month, I have been comming in to this wal-mart store every week for house hold items & holiday shopping and checking in to the photo dept. and the sale staff keeps telling me that it is not in yet, and they will call when ready, I would like to know how long would I have to wait for this item to come in, this 16X16 photo tote bag was for a Birthday gift for a special person in Nov. which I was told by your staff I would have it by then, but they were wrong.
Wal-mart #3478 700 Keeaumoko St. Honolulu, Hawaii 96814
Please see attachment : Order # 2678095506439
My complaint is regarding the survey site. I would never have gone on the site except that I received extraordinary service from a cashier. Instead of having a forum to say nice things about her, I was led through a maze of questions not related. I will never take that survey again.
Bought a Honeysuckle whole turkey for $.99 a llb on Friday, November 17...On Saturday the 18th, I found out they had been reduced to $.68 a lb.
I called the store about the policy regarding price changes and was told if it changed within 7 days I could get a reimbursement on the price. I asked if I needed to bring the turkey back and was told to just bring the receipt...after at least 15 minutes of frustration of the customer service clerk and myself, I got my $4.70 refunded and was told I should have brought the tag off the turkey ?!/..I then thawed the turkey out and noticed an old grease type smell from the turkey, but I tried to scrub it with salt and clean it well- I preceded to cut it up as I do not bake turkeys whole- I noticed a brown glob on the inside of the breast cavity and when I cleaned it out good there was a small hole all the way trough the bone...I just did not feel comfortable with all this to serve my guests...I took back the breast to show them the issue and was told I needed to return the entire turkey for an exchange or reimbursement...here I am a day from Thanksgiving without a decent turkey....we live out of town 30 miles but my husband insisted on taking it back - I just went and purchased another fresh turkey from another store- When my husband took the entire cut up turkey back later that day, the clerk said we told yall to bring back the entire turkey... he preceded to tell her that it was the entire turkey- just cut up...had I not cut it up, I would not have found the deformation in the breast...another clerk came along and refunded the amount of $10.57 after just asking a few simple questions....
I am a 68 year old that has cooked many a turkey and this turkey was not right....I should not have to go thru all this...I was not trying to get away with something, just wanted to get a decent turkey to serve my family- if they were frustrated with me, I definitely was frustrated with them...I should have been told to bring the tag when I called about the price thing and didn't call the second time because its hard to get an answer during peak time...I hated to walk in with a cut up turkey in a cooler ....
Bought cream cheese at the large Walmart and it was bad. Tried to return it at the neighborhood store where I shop several times a week and was told I would have to take it back where I got it. My time is more valued than the three dollars they could have refunded me. I had to rebuy it and throw the other one away. Great customer service guys. They were also very rude. Port orange neighborhood market. Thanks for letting me vent.
I ordered an item on line and it stated it would be available for pickup on Tuesday, Nov. 21 which was great because that is why I ordered because I needed it for Thursday. Later I received an email stating it would available for pickup on Wednesday, Nov. 22, so I made a phone call to verify I that date of arrival. Today I received an email stating the arrival date would not be until November 29. I called to cancel my order and even though it states on my account the order is being prepared and may not be able to cancel but they have my money on hold at my bank. This is ridiculous. I will never order anything else from Walmart.com. and I am going to tell about my experience on Facebook so other people will not get taken advantage of like I have been. Holding my money for 8 days is ridiculous. Got me one time, will not get me again. This is a selfish world we live in!!!!!! I would not even give Walmart 1 Star but I do not have that option!!!!!!!!! Order # 5951753-875935
I ordered a Fisher-Price Lakeland 5-Drawer Chest order #5611770-542016 on 10/16/2017 for my daughter-in-law and after assembling it she discovered that none of the drawers had bottoms so she could not complete it. I checked with Bivona & Company the distributer and they stated that this product had been discontinued over two years ago and that no replacement parts are available. I have been trying to get this product picked up for over a month to no avail. I asked on 11/16/2017 to have my situation escalated but I couldn't get any CSR to do that. I do not know what to do to resolve this and have consulted with an outside agency for legal assistance as I am being threatened by Walmart that if I do not return this item by November 29, 2017 that Walmart is going to charge me for it -- and at this point I feel that this is exactly what Walmart is trying to do. Any assistance regarding this matter would be greatly appreciated as I cannot get the help I need via CSR's. I am scheduled to fly to Ohio on November 18, 2017 from Arizona. Email will be the best method to reach me.
Bought babys 1st bithday cake. Besides being decorated sloppy they left parchment paper on cake under icing. Took back to store, refunded money and offered $20 gift card. Asst. Mtg Phil was rude when I said that was nothing for what disappointed children with no cake. Also when I said thank God no child ate it and choked he said that would then be law suit against Wal-Mart like it was nothing. I stated now I have to figure out way to get parents to drive back to have a little party over for the children to have cake. Phil said what do you expect me to do pay for a party. He acted like oh well they didnt get cake.....These were friends n relatives from different locations in Florida. I shop at walmart, as well as my relatives and have never been so disappointed. How would you like to give your child their 1st birthday and this happen. So so sad.....Ashley Bennett 3525536468....
I ordered # 5871793865201 online. I requested a return label and was emailed that I should keep it and they would discount me on something else are I should sell it. Very upset with this email. misinformed information put on walmart website. walmart should tell you this is 3rd party. I bought it on walmart online, I charged with walmart credit card, and the run around begins, very ashamed of walmart putting a customer through this. thank you
Called these fucks twice both times was transferred to the department I wanted. Phone rang and rang until someone picked up hit some buttons and hung up on me. Guess I won’t be buying shit there no more
Reference #171106-009109 on 10/28/2017 I went to purchase my Bi-weekly order of groceries, supplies etc. There was an issue with the Coupons # 1The response from John Turner was that the coupons was copies and would not work(He taked to me with rudeness instead of a smile in his voice and the sound of I can help)# 2 He stated his cash registers does not make mistakes(There is no person, Machinery etc that is infallible). This was referencing a price after the coupon was presented) when your registers and or computors go down how are the rebooted? Rudness is not accetpable. This was an excuse I went to another Wal-Mart and other stores and use some coupons from this same sheet. H was rude, short and abruptness from start to end no professionalism shown. No Management skills shown. More training is needed. MY phone number is 251-581-1314 What is your turn around time for a customer complaint?
Employees are stocking constantly and often hard to get to items we need. Also very hard to find the Great Value and Star Kist
water packed tuna. Lots of oil packed out there but I feel most use water packed any more , so need to keep it stocked. The cat
foods too are constantly mixed up. Flaked with pate etc...Also the cashiers need to be clued in on when a person has canvas
bags available by the customer...yes put my groceries back in the canvas bags. The purpose of them is so we don't have so
many plastic bags. Have complained about the plastic bags many times and no response. It's also the Holiday season and
yet out of a large store there will only be 3 (possibly 4) lanes open to check out in. Am sure I am not the only one that has
complained about that issue. I think Wal Marts prices are fair but could stand improvements in many areas.
I was visiting Walmart at 03705 in Yelm, WA. on November 7, 2017 to return a product and they gave me store credit gift card. I purchased other items and when it was time to check out the gift card wouldn't work. So the employee work said she didn't know what to tell me. So just take the items and leave I can't believe she told me that . So I told a manager what she said she wanted me to commit stilling that's a crime and he said nothing to the employee. I wish had got her name but I was frustrated so they got the gift card to work and I paid for the items and left. I was just wondering why an employee would tell a costumer that I'm very upset that this situation goes on this is a serious problem and need to be addressed. I never stole anything in my life that was insulting to me I had my kids with me at the time and I explained to them no matter what an employee tell you to just take something out the store and leave don't do it that's considered stilling pay for it. I'm a veteran and I can't believe I was treated like that. Thank you, Marvin Corbin
I do not like that close one side of walmart at 7:52 pm before 8pm after 8pm there only 3 or 4 register open I have to wait in line long time mesquite tx 75149 200 us highway 80 e
I ordered a Drill on-Line for a cost of $53.00 and had it charged to my Wall Mart Credit card. I was told that is is free shipping and would arrive Oct 31st (I ordered it on October 29th) The Drill never arrived and wallmart cannot find the order, however my Credit card has been charged the $53.00. I since have filed a dispute to have the charges removed, however I was told that it would be two billing cycles before it is removed. I cannot use the card because it will take me over the 30% limit of credit usage and will drop my Credit Score between 15 and 20 points. When this dispute is over I will cancel the credit card. It is not worth having. I know that loosing one costumed is no big deal to you, but I am letting you know just the same.
Regarding Walmart @ Sapulpa Oklahoma.
This is in regards of trying to get checked out when through shopping. I cannot use a self checkout register because I have a tax exempt card. It's almost impossible to find a cash register that has a checker that is opened because there are never any lights on. And it is difficult to even find out who is suppose to be checking people out. (At 6:00 AM) This morning an employee by the name of Charlene was asked about getting checked out & she said she'd be there in a few minutes. When my mom asked her which register she got hateful with my mom (who is 87 & has dementia) & said "Which one do you think it is, it's the one you always get checked out at". Her remark was uncalled for.....she only had to tell my mom which register number. This is not the only time this has happened with Charlene. It's ridiculous trying to find a checker & which register they are suppose to be checking people out at. NOT EVERYONE CAN USE A SELF CHECKOUT REGISTER, for certain reasons. And Charlene needs to stop being so hateful to my mom.
GOOD AFTERNOON MR.DOUG MCMILLON,
I AM CONTACTING YOU TO BRING INTO YOUR ATTENTION A VERY SERIOUS ISSUE??
I HAVE BEEN SHOPPING ON WALMART CANADA SINCE 21 YEARS AS MY STORE OF CHOICE BECAUSE OF YOUR GREAT CUSTOMER SERVICE AND PRICES!
HOWEVER LAST WEEK I HAVE A VERY BAD EXPERIENCE DOING SOME ONLINE PRINTING KNOWING THE REPUTATION OF WALMART I SPEND ALMOST $200.00 TO PRINT PICTURES OF MY DAUGHTER AND SPECIALLY MY WEDDING PICTURES 20X30 ON CANVAS PAYING ALMOST $80.00 DOLLARS AND GOT A MESSAGE YOUR PICTURES ARE READY FOR PICK THE NEXT DAY.
WHEN I BROUGHT IN THE PICTURES AT HOME SPECIALLY THE WEDDING PICTURES IT WAS TOTALLY A GARBAGE MY WIFE HALF FACE WAS CUT OFF AND SOME OF MY DAUGHTERS PICTURES WAS NOT PROPER PRINT AND NOT EVEN CUT CORRECTLY????????????????????
KNOWING THE REPUTATION OF WALMART A GREAT CUSTOMER SERVICE ORGANIZATION I GOT A VERY RUDE AND NON-PROFESSIONAL SUPERVISOR ON THE LINE WHO REFUSE TO REFUND OR REPLACE THE BAD PICTURES???????????????????????????????
IT IS THEREFORE REQUESTED TO YOU PLEASE LOOK INTO THE MATTER PERSONALLY, SERIOUSLY AND IMMEDIATELY TO TRAIN THAT SUPERVISOR HOW TO HANDLE CALLS LIKE THAT AND REFUND MY MONEY IN THE SHAPE OF CORRECT PRINTING, STORE CREDIT OR REFUND TO MY CREDIT CARD AS SOON AS POSSIBLE. THANK YOU!!
IF I DON'T GET A RESPONSE FROM YOU WITHING 24 HOURS I HAVE TO TALK TO MY LAWYER TO CONTACT YOU WITH ALL THE GARBAGE PICTURES?? I AM SURE I AM NOT THE ONLY VICTIM OF YOUR ONLINE PRINTING THERE SHOULD BE MANY MORE AS THE MISTAKES THEY HAVE MAKE SEEMS THAT NOBODY CARES FROM WALMART AND THEY ARE STILL KEEP DOING THAT TO VALUABLE CUSTOMERS???????????
TAKE CARE AND HAVE A GREAT DAY AND PLEASE I NEED A MY MONEY BACK AS SOON AS POSSIBLE AS WALMART IS NOT A PROFESSIONAL PLACE TO DO NICE PRINTING MAY 6X4 IS THE ONLY GOOD THING YOU HAVE?????????????????
WITH BEST REGARDS,
285 - ENFIELD PL SUITE # 2204
MISSISSAUGA, ON, L5B 3Y6
I ordered some gluten free items online and one item was opened and the other was crushed not de to shipping obvious the crackers were crushed repeatedly they were all crumbs and the pie crust mix was open and who ever packaged items I was ivious these items were damaged but they sent them anyway I'm very disappointed in this service! I've been ordering items from Walmart for months now but I'm not sure if I will continue this service I will be searching for SN alternative in getting certain gluten free items that's not available in stores
walmart sent my purchase to the WRONG CITY.
there exists 15 complaint sites online. I will use them
to drive $1,000,000 worth of business away from
Walmart over a year
I went in for an exchange. The girl at the counter was really rude, so kindly let her know. She dropped my stuff, walked away and said, I'm on break. I was dumbfounded. Her name was Mai. I complained to a manager who called me down and helped me with my exchanges when I notice a police officer walk in the store.
Well as I'm leaving the store he says to me I need to talk to you. I was on the phone so I turned and I looked at him and I said what? He said I need to talk to you. I said what for? He's just we just need to go outside and talk. I said what for and he would not answer my question so anyway I go outside and he says that the Walmart employee accused me of drinking and that it was my fault that I was being belligerent and all this stuff and anyway long story short I was not arrested I was not giving any tickets I was giving a handshake and I left anyway I was very very disappointed with my visit there it took me an hour to leave because the police officer just kept asking me question after question after question. I explained to him I was there to exchange close the woman was rude explain to the manager she got upset because I told her that I would be writing a letter to corporate and she's been called the police on me and made up some story that I was drunk. I had just come from the Fresno fair with my family and had gone to Walmart to get some food and exchange some clothes items. After a long extensive pointless talk with this officer, he determined I had not been drinking and allowed me to leave.
They [Walmart] would not tell me the name of the employee whose last name anyway but I know her first name was my probably spelled MAI. And I included pictures and the date. 10/12/17. This all happened at around 8pm in the returns department. Since this incident I have had panic attacks and anxiety and even have sought help from the therapist to help with me work through this problem. I really hope you decide to do something with the employee that works at the Walmart at Blackstone and Ashlan Avenue on the Southeast corner. Again her name is Mai.
I always loved going to our Small Walmart in Encinitas - I went early on Saturday morning - usually around 6:30 am. I always buy 2 large bags of bird seen and push my cart around so the checker can check the bags of seed plus other heavy items left in the cart. I apparently pushed the cart around the stand too far and she rudely told me I can't push my cart that far and I mentioned it was to check the stuff in my cart but she just scolded me again. I don't mind being told about something but I am an older lady - at least be nice about it. It kinda ruined my enjoyment of going to Walmart.
Warrenton Missouri Walmart pharmacy is the worst!!! I called in refill on my prescription eyedrops on a Friday morning they called me and left voice mail that day saying they were ready. So husband goes the next day on Saturday to pick them up and they say that they don't have a prescription for me. He comes home we live about 20 minutes from there tells me what happened so I call and then all of a sudden they have them now!!!! What school did these people go to?? I would really love to know!!!
Went to Niceville, store three times this week for Family size cheesits. An employee checked the shelf with their reader and said there was 50 Box's on the shelf. This spot has been empty for three days. But he could not check in the back. Said the people who stocked this area was all at lunch at the same time. This is poor service and the stocking of shelves is always way behind is this store.
I bought a toaster oven on-line last week and when I received it and plugged it in it did not work. I read on-line I may take it back to the store for exchange or refund. Upon arrival to the store the person at the counter was polite but informed me I could not exchange or return at the store. Another girl next to her to her no that's not right he can only return it.They called for the customer service manager how reiterated she could and would not help, her words and was not rude but not polite either. Basically just looked to be going through the motions. I asked for a store manager and was told she was not in store. They called for the assistant manager who came 45 minutes later, this after I had already been there 40 minutes before getting to the front of the exchange line. I explained to him as well I bought it on sale for $20.00 off and they told me I could only return it and buy another at full price. I told them I had never heard such a policy that you could not simply even exchange a defective product for the price paid that was clearly in the return period, I only bought it last week. He reiterated that he wasn't going to take a $10 dollar loss for me even if he could. I said first you policy is written on the wall behind you. It clearly says you will return it or exchange it with or without a receipt. It says nothing about in store only or excludes on-line. It only reads Walmart. Pretty sure they are both the same company? He proceeded to condescend me and asked me what my problem was and i should just spend the extra money it was no big deal. Not that anyone needs to know my personal business but right now for me it is a big deal. I explained to him that I spend hundreds a month in groceries in this store as well as several season clothing and other merchandise purchases throughout the year. To no avail he could not have been ruder or cared less. I can't believe that Walmart has a person like this representing them. I even knowing I had to exchange this item, ordered some other things on-line to pickup in store while exchanging this. I proceeded to find out, as I said fine I don't want this either then. I will return all my purchases, that you can't return an on-line purchase for 24 hours, and I would have to come back if I wanted to do that. I said fine then, this will be my last purchase here EVER.
Fast forward about 45 minutes later at home my phone rang. It was Amanda the store manager from that Walmart calling who was immediately apologetic. She was at the store, the other personnel lied and said she was not. I believe one of the non management personel had informed here of how the other 2 managers had treated me. Amanda went out of her way to find my on-line order and phone number and call me to make things right. She could not have been nicer. I came back to the store and got the product at the price I originally paid and she gave me an additional 20 bucks off. She truly seemed to care as you would expect an employee should care about a customer.
While she did the correct thing, I have to believe that Walmart executive are not letting enough empowerment to trickle down to lower management to make logical judgement calls.
This oven was on sale at Amazon too for the same price. I could have bought from there, and if I had an issue, I simply fill out the included return label and they will send me back my exchange. I would not have wasted nearly 3 hours of my life over a toaster oven. The funny thing is that retailer wonder why brick and mortar stores are not popular anymore.
Not sure what I will do next time. Amanda did make it right. I'm just not sure it's worth the hassle to have to get to the point of being right again in the future.
Walmart you have some learning to do about GOOD customer service.
Thank you Amanda!
I don't know what's up with your online ordering but it's not working. I tried to place an order and all goes well until I go to my cart for checkout. I verify the order and hit continue and it goes no further. I called the customer service line and she had no idea what the problem was or how to fix it. GREAT BUYING EXPERIENCE.
Walmart is so often out of stock that you have to try to order online and end up paying more because it's not in the warehouse and you get an extra charge for shipping charges for having to buy directly from the retailer through Walmart. Then when you do try to online order it doesn't work. What are our option other to stop shopping at your store period. This is BS.
If you people care at all about your customers then fix the damn problem.
Cashiers at scan and go completely Ignored me for over 10 minutes. Water was on clearance. It didn't scan right. Finally got assistance and was treated extremely rude. I asked why if there was a green light why it was closed. Was pretty much told off by cashier. She refused to help me. Another customer told a group of 5 cashiers that I needed help. The one that was supposed to help completely ignored me. Told me I rang up the wrong code because they are 2 different prices. They are to assist and they did not!!! Completely Rude. Will not shop at this location again! My shopping experience was horrible!
Tried to return an item bought a paint sprayer to paint a room the paint sprayer busted and now Walmart does not want to return the item . The employees at Walmart were very rude and not helpful at all .
I was in the Wal Mart on Friday 8th to get new tires on my Rav4
I dropped it off and went shopping. When I got done shopping I returned to the automotive department to see if my car was finished. When I got their it was still in the bay. They were backing it out as I parked. They took off at a high rate of speed squealing my tires. Then they turned the corner way to fast (again squealing my tires) Then I heard my brakes being slammed on and my tires squealing more. He then drove it back and parked it in a spot next to where I was standing. When I went inside, I asked the guy who was checking me up, what the hey were they doing tearing up my car. He said "They drive it thru the parking lot doing figure 8's to make sure the tires don't fall off" REALLY
I said why do you have to tear up my new tires and my car. Said it was common.
I have never in my life had to deal with someone doing that to my vehicle. What is your solution to this issue?
Also, at this point, it probably a mute point, he got grease on the inside of my car door (which is cloth)
My car was don at 1125 Shreveport Barksdale Hwy, Shreveport LA 71105. I'm very upset with this. I am over 60 years old, so I'm not a kid who finds it amusing to squeal up my tires.
I am attaching a copy of my invoice so you know when I did this
Mrs. Terry Paul
Been going to Wal-Marts for about 40 years now. The old store was great as everyone that worked there seemed happy and they were always willing to help but the new supercenter is nothing like that. The people that work there seem unhappy as the never smile or speak and some are just down right rude. I know I'm not the only one to feel this way.
We ordered a TV on Feb. 24 of this month (order #3261965-491599) for some reason it was canceled. We checked with our Visa acct. and were told that everything was fine, there was no problem on their end. I did not pursue that order again but instead decided to order a different TV . On the 26th I ordered another TV (order 3281967-236255). This order was also canceled. Both times I had gotten confirmation and then processing e-mails then a couple of hours later they canceled. I called Walmart "help" line and was told it was "security issues" I asked what kind of issues and was told they did not know, just that it was " security issues" I asked how I could find out what was the problem so I could fix them. She said she was sorry but all it said was "security issues". Again I called visa and was assured it was nothing with the credit card. Both orders had been immediately refunded to Visa. The Visa agent suggested I go directly to the store and have them order it - maybe that would work better coming directly from the store. I did this and placed the order on the 27th order #3291967-781551 (the tv is the TCL series 6 roku tv which was not on hand at the Walmart store here in Worthington, MN). I paid for the TV with my Visa card at the store. I got the confirmation e-mail 10:06 a.m. I got the processing your order e-mail at 10:07. At 6:16p.m. I got the " We Got Your Message---We canceled as requested" e-mail. I DID NOT cancel this order!! At 6:17 p.m. I received the Great News! Your refund is ready for pick-up e-mail. I returned to the store the next day to find out what they knew. Customer service tried to refund using the email bar code but it was denied They were as helpful as they could be but stated that online and in store were pretty much two different entities and they could give me some customer help numbers one in particular that was different than what I had already. I called the help number I had gotten and the help representative was apologetic and said the problem was on Walmart's end and he would have it taken care of. He said I could reorder in about an hour and it should be o.k. . I did not order because I was going to wait until I had gotten my refund. I told him I wanted my refund to go back on the visa card and he and one other rep assured me that would happen. I even pointedly asked if the refund would be put back on the card and they said yes, but processing could take 5 days. Because of the weekend I waited 8 days and checked my card. Guess what no refund! Again I called Walmart "Customer Care" (that was today Wed.7th). After explaining the whole process, (for the what is it now 4th or 5th time? I was given to the resolution center. Here I am told I have to use the e-mail paper because they can't (or won't) credit my credit card. So I have the option of taking the letter back to the store, (because they should know how to redeem it, they have to call Walmart.com or something) or the rep can help me, but it might take longer than if I go to the store. I chose to go back to the store as the rep was not the most understanding and the "I know how frustrating this is for you" line got old after the 8th time. The in store people were very genuinely helpful. We tried the e-mail refund and it said invalid again, I explained that they may have to call Walmart.com and that eventually helped, however, now I must wait for an additional week (the 14th) to get a refund, at least that is where we stand right. The online rep at the resolution center just didn't communicate well with myself, I recognize my patience was pretty slim, but when I asked about the "security issues" I was told we were working on the refund now and could work on that after while. From my point of view they were kind of one and the same, but from hers apparently not. As a matter of fact I never have found out what the "security issues" are that do not allow me to order any higher priced items online from Walmart, to bad for me I guess. Anyway I must say this last online experience at Walmart has been very disappointing and exhausting. My family and friends find it unbelievable but they are sure going to be more cautious when ordering anything from Walmart online.
For years, I have always gone to the Garland Groh walmart location for my groceries. I am finding recently that the store shelves are empty and it doesn't matter what day I go. I cannot locate the Great Value Sugar free Jelly because they no longer carry it. There are several things I used to buy at Walmart that I need to make another trip to a different walmart or another grocery store.
Why aren't the shelves being stocked at this store?? Get with it Walmart!
I was just in my local Walmart (store #01844) and am furious. First the self-check out machine did not give me the correct change. After waiting 10 minutes for someone to come and help I received nothing but an attitude. I went out to my car only to find that the person collecting the carriages hit my back door and put a dent in it. Fortunately there was someone sitting in my car and witnessed the incident. I went inside to report the incident only to be told to call the police.
I have to tell you that I have lived here in Toms River, NJ for over 30 years and have shopped in many of the Walmart stores and this one is the worst. The shelves are never stocked, management is non-existent and customer service sucks. I want to be compensated for not only my inconvenience, but for the damage to my car. If necessary I will take this further.
The store in Farmington Maine doesn't have seats for people with COPD to take a break, or any illness for that matter.
I purchased a Frabill 371 Straight Line Bro 30" light Combo rod/reel from one of your online sites on March 2, 2019, for a total of $82.94. I used my debit card to make the purchase and your store took the money out of my account right then. I was supposed to have received the rod/reel today, March 6, 2019. At approximately 11:30 AM I received an email on my cell phone from your site telling me that it had been delivered. Well it wasn't delivered to my residence and this evening at approximately 7:00 PM I contacted your help desk and asked where it was at. After being placed on hold for approximately 5 minutes I finally got to talk to one of your representatives who was extremely hard to understand, as well as being very soft spoken. Long story short, he told me there was nothing he could do, that your store could not send me out a replacement rod/reel, and that in approximately 5 business days my debit card would be reimbursed. Funny how your store can grab the money out of my debit card account right when I make the purchase, but it takes your store 5 business days to reimburse my account. The tracking number for the item I ordered was 482078125531 and the order number was 3321970-835836. My address is 8470 Livingston Rd., Red Creek, NY, 13143. You screw me on the delivery and then you don't even have the courtesy to offer me a gift card. We did shop frequently in your stores,....not anymore!
I put in an online order to be shipped directly to me. However, 3 things have yet to ship. I took me over an hour, talking to customer service, to find out where the items that haven't shipped are and why they haven't shipped.
The major problem was, that you all had the wrong billing address for my credit card, and I couldn't remember the old address. The only one that could tell me where to find it was the supervisor, that it took me 45 minutes to be able to talk to.
Here is my thing, if you don't have an item that is ordered within 100 miles of the person's address, but you have one 1000 miles from their home, that can be shipped immediately, then ship it.
I ordered a tv stand, the excuse for not having been shipped yet, is that they didn't have one in the warehouse (which makes it sound like you only have 1 warehouse). I would have much preferred you sending the one that you had in a warehouse on the East Coast immediately to me, than for me to have to call and get a hassle trying to find out where it is and why it hasn't shipped. Also, if you have found one, why is it not going to ship for another 2 days? If you have it and found it, ship it immediately. I placed this order on 2 Mar, this particular item isn't going to ship until 8 Mar. That is garbage.
I will most likely never buy another thing from Wal-Mart online or in store if I can absolutely help it. Your customer service is total crap.
I would give you zero stars if it would let me. But it won't.
hello i used to worked there and I work registered on 20 for four and in half years and you know iwas the only one that would come to work but ; inever took off to not any length of tiem I know it was in side job and I hate ididn't do this well there was two twin ladies who now work on Michigan road well the had broughta tv from youalla bygone a two thousand dollar tv and so okwell, now ; there return the same night and with out t he tv and thebox was filled with bricks no one bothered t o look in it or nothing but they gave them the two thousand dollar backfor the empty box at he time annie was work and I believe lorrie over ride so they would give them the two thousand dollars back for they said a tv was not in there icheck it it out when they left and so okwell ; it s a lots of stuff that went on but as it did when iwas running a registor the y planned 2000.00 inmydraw so the ythought iwas going to take it isaid no way ; iwanted a job not to take stuff that didn't belong to me so okwell they Carolyn planet tha check under her desk so they wouldsee who counted thedrawer could n't fine it it was there when iturned in my draw so idon' knowthey wantedtofire me bad and lied on me so okwell ; ; they tried tosay iwas a theif my parent didn'traise mel ike no theirf I never had a desire to steal nothing an d I had a recipt for everyt hing I every bough t up there inever been so ever out don' iwill enevre shop in your store a gain ; my name is gwen willams Roger hired me at 10.00and hour and I think it was so many jealous people and so okwell iwant ed to learn how to cash checks and so idid mike in the accounting told me how and what iwas suppose todo so okwell , ;I wa streated so bad iwill never shop at Walmart ever again the folks that werethere were dirty and jealous ofeach other ; iwished iwould n't have never been hired there ; so igues youdeserve what yougot too people stealing out of your store not paying for what they get ; wow you know iwondered if all t hem folks were still there you had some good working folks but others trying tofire them and lying and tocover them ownass up ;im sorry;
On February 15, 2019 my 2001 Chevy S10 was in for oil change after leaving the Douglas Ga 31533 store oil was not replaced in vehicle engin which i had to replace for used engine $810.00 plus labor $850.00 Towing fee $50.00 a total of $1,710.00.
Please feel free to call me (912)592-0103 cell anytime.
Larry L Williams
This is my third time writing a complaint to Walmart can someone please contact me . my number is 313 608-9983. Tonia Bowman . I contact you on March 1, 2019. My experience at Walmart Friday was unacceptable. I bought my son 84.00 headset during xmas they did not work. I talk them back got another one. they stop working , I took them back to Walmart me and my son and grandbaby. the cashier couldn't pull up receipt . She went to a Manager. Cashier came back said Manager was looking trying pull it up. Manager said she couldn't where is other receipt. I said that the only receipt cashier (Walmart) gave me . it was a big mess that me and my kids was there for two hours which should bee 30 minutes. Manager Cornelia told me she had to look in back so she can pull up my receipt. Cornelia also said I may have to come back in three days for her to find the receipt. I told her I was going shopping in Walmart so while she look in the back . She took my receipt . I finish went back to the front . the manger Cornrlia act like she didn't no me. She told me she couldn't find anything in back . I said where my receipt at a cashier desk told me to come back in 3 days . I said for what give me my receipt. I said i'm making a complaint . She told me she told cashier to get my information and she call me in three days . i'm still not understanding what's GOING ON. MY SON BEGIN TO GET UPSET AND CRY. SO WE GO TO FRONT AND SHE HAS US TO WAIT TO GIVE ME MY RECEIPT ANOTHER 30 MINUTES. SHE BASICALLY GIVE IT BACK. I WAS ALSO BEING FOLLOWED IN STORE BY WALMART EMPLOYEE'S. I NEVER STOLED ANYTHING WHY AM I BEING FOLLOWED . I CAME TO THE STORE TO EXCHANGE HEADPHONES WITH A RECEIPT. WALMART EMPLOYEE MESSED UP NOT ME. SO I ASKED FOR ANOTHER MANAGER ONE CAME TO ME WITH HER BADGE TURN AROUND SHE SAID HER NAME WAS HEIDI, BUR WHY IS YOUR BADGE TURNED AROUND SO I CAN'T SEE YOUR NAME. HEIDI (BLACK LADY) MANAGER. SHE TOLD ME ANOTHER MANAGER WITH BE WITH ME. I SHOULDN'T HAVE TO WAIY 3 DAYS TO EXCHANGE HEADSETS,SHE SAID. WELL MANAGER SARA (WHITE LADY) CAME OUT MADE ME EXPLAIN ALL OVER AGAIN AS IF SHE DIDN'T NO . SHE TOLD ME YOU GOT THE MONEY. IT'S NOTHING SHOWING YOU PURCHASE ANYTHING, SHE GAVE YOU YOUR MONEY. I TOLD HER I DID EXCAHANGE LIKE I WANTED TO DO TO DAY. SHE SAID YOU GOT YOUR MONEY NOTHING I CAN DO . SHE SAID AGAIN . I SAID YOU SAYING I STOLE HEADPHONES AND TOOK 83.00. SHE SAID THAT'S WHAT IT LOOKS LIKE , IT'S NOTHING I CAN. SO I PD FOR MY THINGS AND LEFT. I AM EMBARRSED THAT PROFESSIONAL sara the manager said that to me and in front of my son and grandbaby. I felt offended, disrespected, and a lot of other things, humiliated, discriminated, accused of stealing. I come to this store 1 or 2 a week. I was at store248- 957-0106 29574 7mile rd 48152. My son do not have his headset replace and I am out of 84.00 dollars. I am very upset.
I had a super frustrating experience this weekend when changing the oil in my wife’s car, something I’ve been doing for more than 20 years. As I was finishing, I took the oil pan I had just purchased from Wal Mart and had never used and was walking over to place it in the grass off the edge of the driveway. When I turned around, there was a big oil spot on the driveway. I’ve been doing this a long time, and between the oil pan, gloves and rags, I never spill a drop, so this had me really confused. Then I looked down and saw oil splattered all over my pants and shoes. Now I’m hot about it and still perplexed as to what was going on. Then I looked over at the oil pan in the grass and there was a growing black spot where the oil pan was spilling out. Oil pan, you had one job! There was a small hole in the bottom edge of the pan, something I never would’ve noticed when purchasing it. So my pants are ruined ($85) and my Hoka running shoes ($140), and I have a big oil spot and several oil streaks on my driveway. And of course the ego takes a hit from friends that wonder why I can’t DIY without making such a mess. ;) I’ve attached photos. I’m hoping Wal Mart can help me out here.
On Feb 18 I ordered a Canon Pro 10 printer from walmart.com. Order # 3201962-638451 I received this printer on Thursday Feb, 21. I took the shipping label out of the plastic and right away I noticed that the upc label had been cut out of the box. Your e-seller was smart enough to try and cover this up. I called the customer service dept. and was told that E-Site LLC would contact me within 24 hrs. This did not happen. I called customer service again (Ref # 190225-006463) and again was told E-Site LLC would contact me within 24 hrs. This has still not happened. I purchased this from walmart because you are an authorized Canon dealer and I knew the $200 rebate from Canon would be good. I obviously cannot get a rebate without the upc label, but I am sure that Sheldon Kohl your E-Site LLC reseller did. Not wanting this devious reseller to get away with this I attempted to return this to my local Walmart. I was quickly told that I had to ship this to the e-seller at my own expense. This of course is quite impossible as the e-seller did not put a physical address on the shipping label.
Brooklyn, NY 11204
I would ship this via the United States Postal Service because I know that I can have a restricted delivery to this person. If he goes so far to cover up his rebate fraud can you imagine what he would do if he got this printer back. I would assume he would 1. Keep the printer and say he never received it or 2. Obtain my credit card information and use it. Either way I wouldn't trust this person any farther than I could throw him. I have not opened this printer yet as I am hoping to get this resolved. I would at least like to get the $200 gift card back if not a full refund on a return. And even more important I would like to see Sheldon Kohl removed from your e-sellers. He will just sell on e-bay or maybe amazon.
Due to your TV ad using the gay men, you have lost me as a customer. I do not care to see this or have children see this.
After your latest ad of the two gay gentlemen you have now lost me as a customer! I don't like having the values of others forced on me or my children!
You push the sale of gift cards for Walmart and other businesses. They can be found in all designs for different purposes and functions near many of your check out counters in every Walmart. We have been buying them as gifts for quite a while. You have hundreds of cards for sale WITHOUT HAVING ANY PROTECTIVE ENVELOPES DESIGNED FOR THEM. I asked a sales person, in the Republic, MO. store for help and her answer was, "We haven't had any of those since Christmas" and that was the end of her assistance. Can anyone make an attempt to order those little, card size envelopes that protect the magnetic strip on each card and keep the card and magnetic strip clean and looking new? Could this be accomplished at the time the cards are re-ordered? HELP!
My complaint is not with Walmart but the employees working the Straight Talk Booth. I have repeatedly tried to get service for my Cell phone and there is never anyone there can can help with the problem. i am told that they are not there and will be in later or tomorrow and the straight Talk employee that is thre cannot help me or doesnt know how and all I have gotten is the run around. I live 17 miles from the store and cannot keep coming back at their convenience. This problem has gone on since I purchased the phone 1/02/2019. I had to replace my old phone because it was damaged and bought a new one for $99 Samsung Galaxy J3 Orbit. Came back a few days later and it was selling for $59. I have worked with the company on my problem twice and the first time did not work. They reset it again today and I will just see if it is fixed. Iwill know in a few days.
I went to Walmart today at 29574 7 mile road, Livonia mi, 48152 number 248-975-0106. I was their for two hours which should have been a 30 minute stop. I wanted to return my son headseat. I brought them for xmas for my 11 year old son. They didn't work . I returned them and xchange them for another one I believe on Jan 3, 2019. A week ago my son said they were broke so I returned them today the second headseat. I went to a cashier who were only taking returns. She couldn't get info from my receipt . She went to talk to a Manager . They couldn't find the scan on receipt or something. I told the cashier that that was all I had. She told me this wrong the wrong receipt it look like refund receipt. I told her this was a second pair and the cahier only gave me that receipt. I asked the cashier on 1-03-2019 to give me my whole receipt she said no that's all I needed. So the cashier went to her Manager came back and said basically this is the wrong receipt and its gone take me 3 days to find the other receipt that's what the Manger CORNELIA told me but she said i'm going to go in back she if can find it well pull it up. I said well i'm going to go and shop and maybe you can find something by then. SHE said i'm try but you need to find the other receipt. I told Cornerila from the start that was the only receipt that the previous cashier gave me. I went shopping started to feel as if the employee's was following me and my kid and grandbaby as I was shopping as if trying to return headset was a crime.with a receipt. I EVEN WENT TO GET THE HEADSET FROM ELECTRONICS TO TAKE TO FRONT CAUSE I NEW THEY WERE GOING TO LET ME EXCHANGE THEM. I was proceeded to the front to check out and see if Cornelia had found another receipt or come back in 3 days. I seen her as soon as I went to front ,she appeared I wave my hand as she was coming toward me to make sure she see me. MANAGER CORNELIA SAID (CAN I HELP YOU ? ) THIS LADY ACT LIKE SHE NEVER EVER SEEN ME AND SHE TOOK MY RECEIPT WITH HER. I SAID WHAT GOING ON WITH THE HEADSEAT. cornelia basically said she couldn't really do anything and I just have to wait 3 days until she go back to that day and look threw the receipt that day. I said well where is my receipt and why haven't you ask for my name and number if you want me back in 3 days. she said well then I was about to tell you I left the receipt at cashier and I told her to get your name and number . I said i'm going to file a complaint because this is your employee faught and Walmart computers not mine. SO CORNELIA LIED TO ME SHE WALK TO FRONT WITH ME TOLD ME TO WAIT HERE . MY CHILDREN WERE TIRED AND SO WAS I . EVER DID SHE TELL A CASHIER THAT. Twenty more minutes went by, she basically came back more excuse, I begin to leave get in a line to purchase my grocery. I got out line ask for another manager, because Cornelia told me she was the only Manager there . WELL ANOTHER FIVE MINUTES WENT BY AND A MANAGER CAME TO ME WITH HER BADGE TURN AROUND SO I COULD NOT SEE HER NAME. I ASKED HER WHATS HER NAME SHE SAID Heidi . SHE BASICALLY SAID ANOTHER MANAGER HELP YOU I DON'T NO. SO A MANAGER NAME SARA CAME AND SAID MAM YOU GOT YOUR MONEY BACK SO ITS NOTHING I CAN DO. I SAID I THE CASHIER GAVE ME THE MOEY BACK AND I GAVE IT BACK TO HER AND BOUGHT ANOTHER HEADSEAT . SHE SAID YOU GOT YOUR MONEY BACK AND THIS RECEIPT SAID YOU DIDNT PURCHASE ANYTHING YOU KEPT THE MONEY. I SAID YOUR SAYING I STOLE THESE HEADSET AND KEPT THE MONEY. SHE SAID THAT'S WHAT THE RECEIPT SAYS. I SAID YOU NEED TO FIRE YOUR EMPLOYEE. SHE TOLD ME NOT TO WORRY ABOUT HER EMPLOYEE SHE WILL TAKE CARE OF HER. I AM WORRIED BECAUSE IF IT WAS NOT FOR HER I WOULDN'T BE IN THIS SITUATION. BUT I UNDERSTOOD HER AND WHAT I UNDERSTOOD WAS THAT SHE SAID I STOLE HEADSET AND KEPT THE MONEY. SHE TOLD ME TO CALL XBOX AND SEE WHAT WARRANTY IS. THES WALMART PEOPLE WERE REALLY REALLY PUSHING MY BUTTONS. I FELT AS A FAITHFUL CUSTOMER AT LEAST TWICE A WEEK. I WAS MISTREATED, MISUNDERSTOOD, BLAMED FOR SOMETHING THAT WAS NOT MY FAUGHT ., ACCUSSED, AFFENDED, INSULTED, AND CALLED A THEIF IN FRONT OF MY CHILDREN. THEY ALSO WAISTED MY TIME. MY SON IS VERY UPSET THAT HE CAN'T HER WITH HIS HEADSET AND CERTAINLY WONDER WHY THE LADY CHANGED HER MIND ON LETTING US COME BACK IN 3 DAYS, THEN ANOTHER LADY COME OUT AND JUST BULLY US AND SAY WELL THE RECIPT SAY YOU GOT YOUR MONEY. I WOULD SOMEONE FROM CORPORATE LOOK FOR ME ON THE CAMERA AND SEE MY TRANSATION THAT DAY ON CAMERA.
I understand you are changing the qualifications needed to be a greeter at Wal-Mart therefore discriminating against those with mental and physical disabilities. I work with people who have both mental and physical disabilities at two different jobs. I shop a lot at the Ebensburg, Altoona and Johnstown Pa Wal-Marts. The greeters who have some disabilities have gone out of there way to greet you as you walk in, make nice comments, and help you. You should be ashamed. This is their lives you are dealing with and affecting. You obviously don't know what this means to them. It's not just a job or a way to make a living. Its socialization and being a part of their community.
I have received horrific customer service from your company. On 2/14/19 I placed an order online for tires. I received a confirmation that the item should arrive on 2/20/19. Between 2/14 and 2/20, I received another email stating item had been delayed. I followed up with Walmart.com to see when the expedited delivery date would be and was told 2/25/19. On 2/25/19 I had not received an email nor the order. I followed up again and was told the order was still being processed. I then asked would I received the item within the next two days and agent's response was they were not sure. I then asked that the item be cancelled and the agent assured me I would receive a refund within 48 hours. I checked back on Wednesday as I had not received a refund. On Wednesday I reached out again and the agent told me that they did not see where it had been cancelled and that it was still showing order being processed. I was very upset and demanded my refund be issued by 5pm that day. Thursday, still no refund and I keep getting the run around with your customer service agents. Every time I talked with them I was given a different answer. On Thursday I demanded my refund be processed. Agents were very rude and disrespectful in your Resolutions Department. This is not the first order in which I've had this problem. Your Walmart.com process is awful. I was never told the reason why my order was delayed or why it set in processing for almost two weeks after I placed it. If the item was out-of-stock or not available, I should have been told that at the very beginning and my refund issued but I was not. This is the worst customer service I've ever experienced!!
I Love Walmart and I am in the store 5 days a week. So my complaint is employee's parking in parking spaces closest to the entrances. I am sixty
six years old and have a hard time walking far distances. I live in Port St Lucie West Fl. Please ask employee' s to be considerate of older people. I am not eligible for a handicap sticker.
Maureen G, Ruffino
at the Walmart where I shop there aren't enough electric carts for this store I am disabled and have to shop with one of these carts I have waited as long as an hour and leave without doing my shopping I would do all my grocery shopping here if I could just have access to a cart and im not the only customer with this problem there is always someone waiting for these carts if you are lucky enough to get one it will die on you this isn't the only store with this problem its nation wide a company as big as Walmart really should supply more than 3 carts to a store and at least keep them in working order I have to shop at Kroger where they keep around a dozen carts for their customers
I have never seen a more unorganized or lack of employees or lack of management! The store is 355 Cypress Gardens Winter Haven Florida. I don’t know if this store has a store manager...This is a VERY busy store and makes a lot of money. The CSM members are ridiculous. It’s all about them not the other employees. I watched a young man walk out with a large roll of bubble wrap without stopping at a register. What the heck is up with this store or the store manager??? There should be an employee watching the front doors but nope! I’m not an employee just a customer who sees a lot of stuff at this store that needs work. It will loose customers no doubt!
I need to know about a complaint number 1551902693. I stayed waiting for the label to sent the item by mail.
Product complaint on Equate Protein Shake Chocolate 12 box
When you drink them theY link on you the seal around top of pour is nor glue all way and the flavor was flat. This happen to more than half of the in box I had another box that I felt the flavor was flat no taste purchased at same time. Number on box #8113101580 product Sell by Aug 15 2019 L183220E 323 07:56
I've been a loyal customer of the Walmart Super Store, 8650 Madison Blvd., Madison, Alabama, 35758 for over 20 years, but this was my last trip to that store. Signs telling where a product was located were wrong and misleading. The brand new shelves are so tall that trying to reach the Shower Spray on the very top shelf, as there was only one bottle left at front of shelf, was impossible and I'm 5' 9" tall. Some Isles are very wide while others like the Greeting Card isle was so narrow two carts could hardly have room to pass each other. I saw people hunting for items they couldn't locate including me. It was utter bedlam. On top of that a middle aged woman talking on a cell phone with one hand and pushing her cart with the other came within 2 inches of doing a T-Bone on my cart as I was going down a main isle and she was coming out of a side isle. It appeared that she didn't look to see if anyone was there. I had ordered a 3 drawer Sterilite plastic cart from Walmart.Com. Unfortunately, Walmart.Com would not ship it but chose to send it to this Walmart Store. As I stopped to pick it up I was told that there was only one plastic cart of that description so even without a name on it, it must be mine. When I got it home I found that my name was on a sticker on the top of the cart. they had the cart setting upside-down on a stack of other things. It appeared to me that there was insufficient space to properly store items for pickup. Thanks for listening.
getting in touch with anybody for support is absolutely ridiculous I looked all over the website and kept getting links to email support then it would take me to another questionnaire and then another one and another one and another one I never actually got an email address to submit my support questions.
Tried to buy a radio flyer wiggle ride on today for granddaughter birthday. Started at the Wal-Mart on telegraph rd in st louis/ They were unable to communicate with other stores except by phone and then received no answer on other end. Left and went to Kirkwood store on Lindbergh. A nice manager looked it up and told me the Shrewsbury store on Watson had it in stock. Left and went there. Went to toy department, didn't see it so I asked young lady. She said it did not look familiar but since I said Kirkwood said it was there in stock she went to look for a manager. I followed her and upon hearing my dilemma, she laughed and said "why would we have it, we're the smallest store. I replied that it said it was in stock,and again lsugged. I left with nothing for granddaughter.. I am so disappointed in your ability to steer customers in the right direction and felt ridiculed by the msnager! I guess I'll start shopping at Target,at least you're treated with respect
I do not have this issue anywhere else especially other stores other than Walmart and other shoppers I'm with whom regardless of their phone or phone service provider their cell phone service is not being interfered with. I have noticed an ongoing on off interference with my cell phone service especially internet interference when in the store shopping or attempting to shop. I will go in the store and start shopping, if I can't find a product, I will go on my phone and go on the internet Walmart.com for example, I will not have internet connection problems at first, but then my phone states I'm not connected to the internet as if a block got put on my cell phone. When I go outside I have internet service again after a maybe 5 minute wait. No other person I'm with nor around me in the stores has this issue. My phone service provider is stating there should be no reason for this unless someone at your stores is purposely placing a block on my phone. Almost Everytime I am shopping in the store this happens, my phone appears to be solely unable to keep its internet or phone service. I am constantly contacting my phone hone service provider about what is beginning to appear to be harassment as no one else is phone service is being interrupted while in the store shopping.
I live in Port Angeles WA. I was not able to find many of the products I like. At customer service they told they do not have rolls of quarters that was an inconveniences to me. I did not want to drive to the others side of town to my bank. One of you Customers service personnel called dearie that is offensive .
the grocery dept. is a disgrace. shelves are never stocked, items that I have been buying for years are no longer stocked, no matter when I go shopping. the deli is a joke, one employee behind the counter, little or no pre-sliced items. wait times between 10 and 15 min are common. pre-packaged items are just put in a pile in an open cooler so you have to dig through them to find anything. also most people don't need those giant shopping carts, the choice of a smaller cart would easier to maneuver and cause less congestion in the store. until I hear that the auburn store has made improvements, I am going to do my shopping @ wegmans.
The store in Rincon Ga is getting so bad they are losing customers,they are loosing customers to other stores.not caring products that they did have.they only have 3 types of sodas now.there is not enough help and never enough cashiers.I saw one woman working the deli with no help and she was doing all 3 or 4 jobs with customers tired of waiting and I have to say she handled it well.keep in mind that these are some of the things that ruined kmart and sears.
I was in the Walmart on 47th Ave. in Greeley,Co this morning and was using the self checkout as there were very few registers open, I had a large order and was unable to get the belt to move. I asked for help and a young lady came over and was unable to help and left and didn't return. I again asked for help and what I think was a supervisor came over and got it going. I asked how she fixed it and she said she didn't want the customers to know because they might break it. I said I thought if Walmart wanted the public to do the checkout themselves it would help if we were told how to do it. Things then escalated and we both lost our tempers. I felt she was needlessly rude as I thought I made a good point about not being able to help myself without the information. My language was nastier then it needed to be and for that I said I was sorry. She walked away then returned and started again. I finished and left. I've heard that some staff are not happy about the self service because of fear for their jobs being cut and I can understand that. Most custormers I know are not happy either. I felt her behavior was uncalled for. I asked the girl at the door for her name She knew right away who it was when I said she was rude, Apparently this isn't the first complaint she's gotten. Most staff at that store are very nice and I know many by name and enjoy seeing them. This experience was awful and shouldn't have happened. I was told her name is Malissa
If I could do less than 1 star I would. My husband has been with your company for over 20 years and is 53 years old. He suffered a heart attack 3 years ago and has under went other procedures due to his health. He's had many struggles with finding the right medications that allow him to function daily,during this time he has put up with management harassing him about his work load and simple mistakes he's made but corrected. Under no terms has he ever allowed the company to lose money and has at times brought losses to their attention. He always received feedback that they would take care of it and never did or to just let it go. which is unethical within your company. Im sure if you investigate this particular store and see the turnover and management issues you would see that the employees are being harassed and treated unfairly. My husband also has provided pictures of his back room and the store that would immediately bring in OSHA, but he choose not to go forward because of the harassment they receive. Today he was terminated and he is probably 1 0f 5 that where still there since the store was built and stocked from the ground up. Im amazed that an asset protection manager and an assistant manager can take it upon themselves and terminate a long term employee without as much as paperwork stating why they are being terminated. Where is the Store manager during this time? Im not sure this is ethical or professional in any way and I'm sure the state of Indiana will be very open to learning this as my husband will be applying for unemployment. Just to be clear this particular store also caused my husband to work with a broken toes from a Wal-Mart work related injury and under doctors orders was asked to be put on restricted duly which was not done and he told your workers comp department this. When the manager found out he was reprimanded and since then harassed and now termination. Please do your review at Store located at 316 Indiana Ridge Blvd, Mishawka Indiana 46545.
I when to get prescription pill phentermine 90 pill 37.5 mg with my Good RX card the pharmacist is telling me the price 78.00$ the price on the Good RX card site show it is 22.24 with discount why is Walmart Pharmacy not honoring the price that is post on the web site this is not the first time this happen with prescription. If Walmart isn't going to except the Good Rx card them it should post that at the Pharmacy. But if you are excepting the Good RX card then they should be honor that price. The women you take my Prescription didn't even look up my card just look at it and gave it to me. If she might of got it right. This is the store in EastGreenvillie PA. Below are some examples one is has Walmart right on it the other is the Good RX card I will not Take my family Prescription to Walmart any more unless Walmart fixes this problem. thank you Timothy Sneckenburg.
I shop at your yukon ok, store, Have been shopping there for years. Now that I'm handicaped I need to use a cart, It seems that you don't care about your older customers at all, carts sitting around out of service and not very many to start with. Please do something about the number of carts at this store, The handicaped spend money too.
Yes I have been using the savers catchers for years, but for the last several months(3) I have been scanning receipts and it states it has been accepted and I can look at it but it has not been telling me that it ha been processed or received and I like using the app because I had !$10 saved up from several month and used it last month. I would like to know if you are still using the app.
My complaint is you are missing a Huge Market , I cannot seem to find Sugar Free Holiday chocolates packaged for Valentines Day, Christmas , Easter ect. almost everyone I know has at least 2or 3 Diabetic friends or family and the only way to buy them chocolates is in a bag from the small sugar free section of the candy isle . so No pretty heart shaped box or other holiday packaged sweets for them. I am not Diabetic but have friends who are , who I would purchase such Items for. I am glad that over the last 10 years or so there has been a lot more diabetic or dieters friendly merchandise available at your stores and hope that eventually the ratio will become closer to the ratio in society . I visit your store in Martin Tn. approximately 5 times a week buying food and household supplies for a house of 5 with 2 of them diabetics and have become acquainted with many of the friendly persons working there. So any action on this request would be Greatly Appreciated . Thank You.
Lately each time I shop for groceries at the Walmart Center in Gainesville Ga. 30501 the shelves are poorly stocked with the name brand items I prefer to buy. The Great Value brand is fully stocked and twice the size display of the name brand items. Morton’s salt is one item that is almost alway empty as well as Dominos Sugar. The Jello brands are never as plentiful as the Great Value. The jams and jelly displays are the same way. I could go on and on. I have to shop at Kroger to find the items I need. I have shopped at Walmart for years and been very please with the pricing and selection but now I find myself flustered and dissatisfied with my shopping and the inconvenience. Could you address this problem or is this to be the new norm?
I had invited my son over , he decides to stop at Walmart. deli and get chicken. It was cold chicken so I put in the oven for about 20 minutes. When I took it out to check it I cut it and it was raw. I called to report it and the manager said that's not possible. I told him I would bring it back. I couldn't. that evening but I'm returning it today, but I'm including a picture of what it looked like as soon as it came out of the oven. This is very dangerous under cooked chicken . This is the third time iv had under cooked chicken, but I decided to take picture to have proof. And this time returning it . It's hard going across town in the evening to Walmart then have to return things. This is the Princeton Indiana store. I would hate for Walmart to stop selling chicken but I would like for it to be fully cook.
My Daughter placed an order in your Vidalia,Ga # 864 store for a cake for her son on Monday the 4th for pickup on the 9th. When she arrived to pickup her sons birthday cake she was told the order had not been placed.Sounds like to me poor Customer service.i called an spoke your Asst.Manager Karen and was transfred to Deandra who is over your Bakery stayed on the line and never came to phone.
I have a problem with a greeter at the Wal-Mart Supercenter on 65th Street, Loveland, CO. Whenever I shop there, if this greeter is there, she will almost run through a crowd to demand to see my receipt. Last week, I bought a mop and broom. She pushed through several people to once again demand my receipt. She has done this one several occasions.
This morning, my husband and I were there. I was behind him and he passed her without any intervention. Then she saw me, rushed up and demanded my receipt. I told her he had it. (He was pushing the cart btw, so why demand it of me?) I was a bit irritated and asked her why she was the only one who always wanted my receipt and legally, we didn't have to show it. At this point, she was ignoring me. As we exited, another customer said she singled him out everytime too and that he was going to stop saying ok. Well, we had to return one item and while doing so, I mentioned my problem to a customer service supervisor. My husband and I both left with the impression that nothing would actually be done. I don't mind an occasional "random" request for a receipt check, but this is ridiculous.
my complaint is that I have been scammed by Walmart and their affiliates that do a survey with promises of Walmart gift cards. I have literally completed their surveys on line 17 times. ive been promised three 1,000.00 gift cards 7 100.00 gift cards and 7 300.00 gift cards and never have I ever received not one. the site still continually try and gets me to do another of their surveys with promises f a gift card from wal mart. they go as far as saying my 1,000 gift card is being mailed out since I completed their survey and finished with x amount of points and ordered one of their selected items or ordered so many magazines. my son also has completed their survey and was promised three cards he was just a little smarter then I and quit figuring wal mart is a scam. I continued on really needing those gift cards for household goods, to help buy school clothes for the grandkids then at Christmas time was promised a thousand dollar card and was extremely happy thinking I was going to be able to celebrate Christmas and buy the family gifts, boy was I wrong and,embarrassed and very hurt. my grandkids received nothing again from grandma just like the school clothes I promised. when is it going to stop and when is wal mart going to stop letting people get hurt by their actions in being involved in this scam. I believe that I need to have this investigated by the channel 7 news channel jesse jones of seattle and then I need to open a law suit against your wal mart that helps the community so much! yea and I need to do what I can to get what I expected for the tasks I completed and didn't get paid for. this was the same as doing a regular job for wal mart and not receiving a pay check for it. I would like to request that someone from the corporate offices of wal mart please read this and contact me before I take legal actions to collect my gift cards and before I also contact the news channel to investigate wal mart. maybe you people don't really understand what its like to live on very little each month and have to try and locate a way to be able to celebrate holidays with my family and wal mart is suppose to care so much about the community by sharing and giving. but all iv'e seen is hurt and disappointment from you all. if you don't respond as I expect you won't then I will proceed to try and collect the gift cards promised and to tell the world whats really going on at wal mart stores. thank you very much'
Lisa Nush 3020 Broadway apt. 806 EVERETT WASHINGTON 98201 PHONE NUMBER IS 425 374 8808
My name is Tiffany Domer from York, PA. The only reason I’m writing this is regards to a problem I had yesterday that involved your company. I’m 32 weeks pregnant so obviously needing to get the crib up and all the baby stuff ready is important. I made to online purchases on Walmart.com one for the crib and the other for the crib mattress. Now yesterday the crib mattress was delivered by fedex, but for one it was thrown on my porch completely dirty and all on the plastic. I carried it up two flights of stairs to then it over and it was straight cut through the mattress. Looked like someone took a knife to it. Now looking at the time it was delivered by fedex I was minutes away from my house so it wasn’t sitting out on my porch long. So your company shipped a damaged mattress, then fed ex decided not to even bother to care or look at it. Just throw it. So obviously I called Walmart right after seeing the damage and they told me to bring it in with my information and they would be able to exchange it or get me a new one. So my pregnant ass was by myself carried it back down the stairs got it in the car drove it to the East York location in York pa got it in a car and went to the service desk. Where I stood for 15 minutes to then be told by a really rude woman trying to leave I guess that because I bought it online she could only refund my money to the card that would take 48 hours to reappear. Now keep in mind I need this baby mattress now! The reason I ordered when I did! She had no regards for me and then even tried to get me to lift it over the counter for her. Once again I’m 32 weeks pregnant i shouldn’t even be lifting it. So I had to go buy a new baby mattress with my card taking more money from my bank because my other money isn’t even on there yet. Then had to carrying that mattress back out to the car and back into my home and up the stairs again. So I tried to avoid the trouble and me carrying it to much because I’m pregnant but clearly the company didn’t even seem to care I was pregnant and it was your companies fault it was damaged, it wasn’t like i didn’t want it , didn’t need it or did it myself it was brought to me like this. I have never had an issue before but yesterday has made me wanna go to target for now on. They delivered my bassinet yesterday without any issues or damage but your company couldn’t even deliver my mattress without issues. My crib is supposed to be coming today from your company and if it’s damaged there will be extreme issues, this stuff is for my baby,
My first baby I don’t have the strength or time to being hassled around. Extremely disappointed with Walmart.
I purchased a $212.00 air cooker and used a Company Christmas gift card for $25.00 The remainder I used my debit
card .The cooker was returned 2 days later.Upon return I was told I had to take the entire$212.00 return amount in the
form of a Walmart gift card.This is absolutely ridiculous.I totally understand to refund me the $25 in gift cards since I used it for the purchase but not to give me my cash back is wrong.You are forcing me to spend my money at your store ...that should be my decision.The manager told me that was the policy.The store is located in Columbus ind Merchant Mile Dr.Please get back to me before I lodge a complaint with the better business burea.You can reaspond back via e-mail address.Ref #903500878243(on receipt)
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