Contact Dollar Tree Corporate

I called the store in Jamestown NY on Foote avenue on Wednesday around 11:30 am. I was hoping to speak with someone in charge of advertising to see if they would be interested in adverting with their local paper. The store associate Darlene (I believe that was her name) stated would have to hold on. I was on hold for an exorbitant amount of time. When she finally returned she stated the store manger was to busy to talk to me because she had a delivery and i'd just have to call back. Asked if I could leave my information so she could call me when she was finished, as to not miss her again. Women's tone was beyond condescending and she stated she was to busy to take my number and I'd have to call back. In the time it took her to be so rude, she could have just taken down my information. I'd rather seek advertising from a local business with far more appreciation for it's residents. I'm beyond disappointed by this experience.

I visited the Dollar Tree on Hershberger Rd in Roanoke VA on July 9th, 2019 and noticed only 1 cashier was working. The check out line ran halfway down the aisle. The "Manager" was over in a corner talking loudly on her phone the entire time I was there. She seem oblivious of the customers. If you are only scheduling 1 cashier I feel the Manager should pitch in and help or add self checkout stations.

I purchased a case of Dermasil Aloe Lotion online and went to a local store to pick it up. After approximately 25 minutes I was handed a small box and it felt very light. I opened it and to my dismay a 12pgk of dish sponges fell out. I looked at the box. There was a label on it with my name, the product name and the order number pasted over the box that said sponges! I was then told to take a hand basket and get 12 bottles of lotion from the shelf. I walked down the aisle shocked that I was told to get them myself when I could of done that in the first place! To top it off, I found one bottle on the shelf! Wow! spoke with the manager over the phone and he said I can get my money back or do I still want them? I was livid at this point, after what I just experienced with my order and I said obviously I want them, I ordered them! I said I can't come back again can they be delivered? He said yes and at Dollar Tree's expense for my trouble. He said he had to email Washington D.C. and I can still get my money back. I am filing this grievance because 1. this is not only a customer issue and number 2.this is also an employee issue. To address number 1-why do you have to reiterate that I can get my money back?
Obviously, I would of insisted on getting my money back and that's not a way to keep a customer coming back. I called the store 2 days later and was told that it wouldn't be on the truck until Wednesday, the 2nd week in July and they don't deliver. Ok, fine but, they could have sent an email to me regarding this. Why did I have to take the time from my day 2 days later to call and to find out I have to call to request a refund? Number 2-the employee that packaged my "order" obviously didn't care or confused 2 orders. How do you mistake sponges for a case of 10oz bottles of lotion? Does an employee issue need to be addressed? I believe so. No one is perfect but this could possibly be a recurring issue that could possibly affect Dollar Tree's finances. If this happened to me who else has this happened to? Not everyone files a complaint. I am a regular customer at Dollar Tree and I really like your store. This particular store, Vallejo, Ca. was very busy that night with 1 cashier and people all the way down 1 aisle. There's so much more I can elaborate on regarding my experience in this particular store but all I can saw is TERRIBLE, TERRIBLE CUSTOMER SERVICE all the way around!!!!

I was in the check out line purchasing items and I asked if I could use their restroom because I have a bladder issue. They told me NO they did not have any public restrooms!
According to the Americans disability act, te American Disabilities Act, they HAVE TO PROVIDE people like me with a bathroom!!! "The ADA bathroom requirements affect every small business with a brick-and-mortar retail space. Since passage of the Americans with Disabilities Act (ADA) in 1990, business owners are MANDATED to modify their physical structures in order to meet the needs of millions of Americans with disabilities."

The manager and or employee from the Lompoc CA store started to yell at me for having a a conversation with my Frei d a about dollar tree that had nothing to do with her to Begin with abious she shouldn't even been working at retail because she first shooting how to get into a conversation that have nothing to do with her second if she had obviously she had a problem she could have directed it differently and another thing she didn't even know exactly what I was talking about with my friend she only heard parts of it but she still should not have gone into her into none of her business and then apart from that she did they yelling in front of other people especially kids when I realized that there was kids there I feel bad for the kids but it should not be happening to anybody obviously she doesn't know how to do her job because she is continuing to do whatever she wants to do in acts like if that's her sore

Honestly ruined my trip and day the way I was treated at this dollar tree. This has always been my favorite and now I will never ever shop in this store ever again. This all began with a very rude cashier who somehow hit a wrong button and my transaction was in no mans land. She claimed she would have to unban and start over blaming me for putting my card in before she was done. It was my fault she repeated more than once. Another woman, no name tag and I think the manager comes up and pushes a button and my transaction is done. I grab my 4 year old granddaughters hand and my bags and get ready to leave to which she starts with comments- what really, that is not good customer service. Nothing at all needed to be said and then my day would not have been ruined by a rude and man person. This occurred at the Harvard Street location in Tulsa Ok. I’m am so upset, barely able to get out, surviving cancer after a recent complete hysterectomy, fist Tim to see my grand baby in a few weeks, my vacation time before returning to work, and my whole day was ruined by these horrible nasty ladies who just had to blame someone for their mistake. Sad this is how they operate. Thanks.

I was at the location 775 W Broadway Street Lawrenceburg KY I was checking out and the cashier who my receipt says is Richard asked me when I was due I said I am not due I am just a big woman I would not be complaining if he would have left it at that but he then hands me my receipt and says to me don't worry I am fat too there were a lot of people behind me I was not only offended but extremely embarrassed by his remark that is not the way you should talk to anyone especially a customer

I need to file complaints about the Dollar Tree located in Findlay, OH 45840 on 2250 Tiffin Ave. Me and my mother are regular costumers. We go there almost everyday to purchase items. A few of the ladies that work there are always very disrespectful and rude to us. My mother is disabled and has a hard time walking. She is very ill and has stage 4 cancer and liver failure. They always complain and are rude to her because of how slow she is and she is not in the right state of mind like a normal person. There is multiple occasions where they were sweeping the floors and knocked into her and almost made her fall. They stand in her pathway and make her go all the way around instead of being courteous and stepping out of the way for a second. They have 4 cash registers but only ever have 1 open and leaves multiple people waiting in line for long periods of time when they could get someone else up front to help when they are just standing around. I have already reported these complaints to the BBB and will be looking into other places to report this to. I have never seen such rude, disrespectful and unprofessional employees. We will no longer be regular customers for this store if this is how they are gonna let their employees treat customers

Not just once but every time I run in to pick up an item there is a line with ten people , I counted them, I asked for an additional cashier and was met with a blank stare, I walked out the last two times and I won’t go back to either store on Gause Blvd in Slidell La,
Customer service is non existent in these two stores
The other two are just fine

My complaint is that a manager at the dollar tree store in tompkinsville KY.crysyal Denton Howard she is manager there and I would like to report that she is stealing from the store money and items and bragging about it.and had problems with job seekers because of dascination so if I have to go to the top about this I will.i don't think this is acceptable.you need to defend your stores from people like this. I will be investgating further.thank you.

I have manufactured coupons that matches the item buy, the coupon beeps and manager at the store states can't accept coupon. I've used this coupon yesterday at another location. The coupon has to be manually input. Manager states they don't manually input coupons which is a lie because this location and others has done it as long as the coupon matches item. I'm very frustrated with this store which happens to be very close to my home and I shop her often. This is not the first issue I've had with this manager and something needs to be done or you will lose many customers. I am one step of making a post on Facebook and YouTube concerning this store

I walked into my local Dollar Tree (Martyway Street, Mission KS) a few minutes ago, there was ONE check out clerk and at least 15 people waiting in line, which is completely ridiculous. I saw a couple workers in the back stocking shelves and asked them about it, one of them says, that's the manager's call. I responded by asking him to go find the manager about the problem; he refused, sorry. I felt so sorry for the clerk but this is totally unacceptable, but I was surprised no one went and banged on the manager's door, I almost did, but decided to leave instead of shopping. Please address this problem asap, there is no excuse for this, period. Thank you.

There is a young lady who works there, Named Tammy. She is so amazing. This lady runs the whole store by herself, and still manage to greet every customer and to walk around store asking everybody if the need help or have we found what we needed and if its not on the shelf, you can bet she will go to the back and look for it. And she is the only one that will. She is so nice, so polite and friendly. Tammy is what keeps us customers coming back.if she is not in upper management then she should be. It would really be a impact on alot of your customers if she was to quit this store. Thank You for your time.. Dassira

My daughter alerted me that today she was told that she was not allowed to be in the Dollar Tree (9000 Rainier Ave S, Seattle, 98118, WA) store by her school, during lunch. She asked the employee why she wasn't allowed and the cashier told her that a new policy was created to keep students out of the store at lunch time. I'm assuming that there might be a problem with theft,or possibly some other disciplinary problem with students who go to her school. When customers are discriminated in this way it is concerning, to say the least. The cashier told her that he was just doing his job, and would not let her in the store, because she was a high school student. It's also very concerning that the school my daughter attends is situated in a predominantly black neighborhood. The school she attends is also predominately students of color. I am submitting a formal complaint rather than addressing the store manger, because I am asking for this to be dealt with as soon as possible, and because this is supposedly store policy.

I would appreciate a prompt response.

Thank you for your support,

I have been going to Dollar Tree stores for some time now. In the last 3-4 months, every store that I go into has boxes of merchandise all over the aisles. When I complain to the manager, they tell me that corporate has vastly cut down their hours for all employees and giving them 16 hours a week, so they are having a hard time keeping employees. When they are there, they are waiting on customers, so have no time to put away merchandise. I've been trying to get one item for at least a month now and every store is out.

Are the stores closing? I asked a manager on Saturday and she told me that Dollar Stores aren't going out of business, but Family Dollar stores are. Why is there such bad service all of a sudden?

Marge

I 'am a disabled veteran, and I shop many stores on zarogoza and raby in el paso tx. I use a mobility scooter to get around as I cant walk very good. I went to that store after shopping at el super across the street. iwent into the dollar tree to get a cans of soup that el super didn't have. my caregiver was with me but did not what I could swallow due to throat inf. I went in on my scooter and a heavy set women said I had to leave my scooter by the door. I said no way I cant then she said I would have to unload my scooter. I told her how can I do that. I may have used a cuss word but I had not had no food for a week. so I turned around an as I left she said have a good day and I responded go to hell. my caregiver was really upset that she treated me this way. I am wight and the clerk is Hispanic. she was in the wrong and will never shop there again. does she hate wight people or disabled vets. I have been shopping there for a year.

I want to complain about a store in Oroville California the store is dirty the shelves are always bear they don't have enough employees working in there the only part of the store is fairly decent is when you first walk in but the rest of the stores terrible I think somebody needs to look into that store you probably have the address but here it is 1911 Oro Dam East Oroville concerned customer thank you

The dollar tree in Clifton Colorado really is unsafe, I visit this store 2 to 3x per week and it has boxes everywhere on the floor.
The past 2 weeks this store has went to hell in a hand basket..
The stickers are lazy and store is a mess.
Have someone do there job......
I saw a poor lady and man in a wheel. Chair struggling to get down the aisles.
I was there a the gal who is over short heavy set 50 that acts as a manager or maybe is Talks way to much on her phone talks about in appropriate things as well.. She stands around and tries to look busy I think her name is tish...she is very very rude..
I will think again before going to the store.

went in to buy my grand kid batteries for his toy and get some dog shampoo .and something for grand child and when I was going to check out I was asked if I was stealing ! wth never in my life have every been asked that nor have I ever stolen from a store at first I thought they was kidding the more I thought after I got home im going 40 years of working in this town and to asked that in public it pissed me off!

urgently get a district manager to 1400 park avenue Woonsocket ri #4523 we cannot even walk in the store back part and storage area fill to the top all the aisle are a mess stuff all over floor shelf empty bad attitude need urgent attention today

More times than not when I go to shop at this Dollar Tree No one is available to assist me or check me out
.Employees are outside smoking together and will look through window see someone waiting to be checked out and hurry back in store..Cashier and manager out in front of store smoking together. I can't see where that's good customer service and will take my business elsewhere

This is a Brand new Dollar Tree. The store is poorly managed. The Manager and Assistant are Real Nasty, when customers are treated poorly. Send a person from your corporate office to monitor them. The shelves are empty. They don't have regular deliveries for sodas and juice. Ice cream and other frozen foods are empty shelves. This area hasn't had a store in 3 years. This is band-aid on a major store we need. A Market not a dollar store! This store is located in Northeast Baltimore (Loch Raven and Northern Parkway) You can call me because I want a answer about this less than substandard Dollar Store! Get us a Manager and Assistant Manager that comes in with a plan and don't take a whole year to get it done!

went to buy things at the store the girl didn't even greet me or bagged my purchase & never said thank u have a nice day or anything I bagged my own things, and she continued with the next customers order and mine was still on the counter how rude is it to have someone like that working her name is Deja store no.733 11:30 am on a sunday, I spent $52:00 10/21/2018 , I don't think it was right for her to b very rude I like shopping there but with that girl I don't know thank u for listening to me olga

I BOUGHT 12 HAMBURGERS FROM THE DOLLAR TREE IN HUNTINGTON STORE AND ALL OF THEM WERE SPOILED AND I AM NOT HAPPY

The Saranac Lake NY 12983 Lake flower Ave. store is disgusting. You need to send one of your head representative to check this store out. The shelves are bare. It looks like a hurricane went thru the store stuff everywhere on the floor. I tried to bring my handicapped mom to the store and I couldn’t push her thru the isle stuff was all over the floor. So we left. This is a fire hazard!!! I Don’t know what happened the last couple of months, but something need to be done before someone gets hurt. It was always a clean store. I always enjoyed making a trip to this store.

On 8-7-18, at approximately 12:00 pm, I shopped at store 7242 in Saint Petersburg FL. Everything went well until I went through the check out line to pay for my items. To provide details, I had several items in a basket, placed the basket on the counter. When my turn came, the cashier, a black lady, who I assume was the manager, instructed me to remove my items from the basket. It should be pointed out that she did not ask politely, she firmly told me to remove my items from the basket. Anyway, I obliged with suspicion of the ladies attitude, as cashiers at any given moment at any store would simply pull the items out as pricing them. Then, after totaling up the items, the same lady, again told me to return the basket to the area by the door. This was before paying and bagging my items. I thought this strange, as I thought this was not my job or responsibility as a customer. When I placed the basket in another basket on the counter. The lady rudely scoffed as said that I should be more courteous and place the basket back, as she returned herself. So not only did she tell me to remove my items from the basket before she rang them up, but she insisted on educating me on my manners. I am not an employee of DollarTree, and she barked out orders as though I work for her. In addition, I did not know that I was obligated by social etiquette or any legal standard to empty and return the store basket. I have had such insulting or humiliating basket experience at any store I shop at. The cashiers at other store have a professional customer appreciation attitude and always empty the basket as they ring the items up. Then they simply slide the basket to the side to return them collectively when no one is in line. To conclude, I would like the previously written message to be considered a somewhat formal complaint. I strongly perceived the manager to act like an amateur when it comes to customer service.

the dollar store at 939 sibley avenue in dolton, illinois did not open on 8-1-18 until after 10:00 am. I was there early and left then returned in the afternoon to do my shopping. THIS IS NOT GOOD BUSINESS. WHOEVER WAS SCHEDULED WAS NOT THERE.
The dollar employee named phaedra was the cashier for that morning, and a manager named JON. when i talked to him, he was very nice and seems to be a hard worker. he was stocking shelves, mopping floors, and working the register. i think he was covering for another manager. again, he was working and i don't think he was to open the store.
This store needs a lot of help. last time i was there, a stock worker was just sitting outside having a cigarette for quite a while. i know breaks are only about ten minutes, but this guy was outside for a long while. the store is under stocked and it looked dirty. i noticed a sign last month that said grand opening. for a grand opening, it was dirty and messy. i know you can do better. today, i would rate a zero with it not being opened on time. i would rate JON, the manager five stars. he really was trying to make the customers happy.

Your store at 1551 Missouri ave in largo florida has had some problem with there machine sat July 21st no credit card or debit cards or EBT or gift cards cash only today is credit cards EBT and cash it's been six days now no debit cards or gift cards cash and credit cards only EBT is debit and it works why not debit with gift cards and why do they have no cash all the time too why can't you refund the gift card with the receipt if it can't be used I'm mad I walked up to the store every day just about and I couldn't use EBT one day another day gift cards and cash fix the machine already people are getting mad and leaving your store why is it the isles are always blocked with boxes so people can trip over and walk into them your employees are rude to the guy told me today what you want me to do about it it's down and your other guy doing stock can't answer you about anything just walks a way from you every one in your store needs to be replaced another lady says have a blessed day and I don't like that just say have a good day thanks for shopping here.your lady manager was told there was a black guy drinking a soda in your isle and she didn't charge him for it or call the police or take him the bottle and say I'm charging you for what you drank she charged him for one thing not two and let him walk out of the store.

This store is ALWAYS DIRTY!!! ALWAYS have supplies stacked in boxes in the isles and nothing on the shelves, I've been on any given day and it's always the same, I'm no if they are short of help, but it's ridiculous!!!! The floors are filthy, I will no longer shop there, because it has gotten worse!!! It's the University City location on Olive off of Hanley in St Louis, Mo

My debit card was compromised by Dollar Tree store # 3971 in the amount of $62.30 on 4/20/2018 . My total purchase was $11.30 . I Declined cash back. The cashier lady gave me a torn up receipt. I requested a reprint receipt. The manager came to look at the print machine, and told me blankly she couldn't reprint my receipt. I left the store very unhappy about this incident. I checked my bank account and it was debited for $62.30 . An amount of $51.00 was charged to my debit card without my permission and consent.
I had filed a claim with my bank. I also reported this incident to Dollar Tree Corporation. This incident shouldn't never happened in any Dollar Tree stores . Why this store manager couldn't reprint my receipt ? The printing machine was working perfectly for many more transactions on other customers. Dollar Tree corporation MUST INVESTIGATES THIS INCIDENT ,AND ASSURED THAT THIS TYPE OF PRACTICE WILL NEVER OCCURRED AGAIN IN ANY DOLLAR TREE STORES.

The Manger Name Donna was so rude .I was trying to buy some items and was paying for them with a 100.00 bill. The cashier went an asked the manger Donna can she break that 100.00 she said loud no we can't then the other cashier said I think I may have it she don't open that draw if she don't anything smaller then that so she have to go some were else to get these items. I was out done then to try make a complaint then get the run around that's unacceptable.

I went into the store today on old st Augustine Road, Jacksonville Fl 32257 and when I went to check out the Ast Manager said it was for employees only and if I was not an employee I could not use it.. Not only would she not allow the cashier to use the coupon she is at the balloons yelling over to the cashier.. as well there was a lady that needed a balloon and she could not get off of her cell phone long enough to provide customer service..

she said the coupon was not for customers.

Was at the Dollar tree on libery Rd Thomasville NC and there was only one person there . She was checking people out and her line was all the way to the back of the store. She was doing her best to check them out. The problem is was she the only one there? Stood in line for 15 minutes and had only moved a foot. This is not her fault. Seems to me it is the fault of poor management.
Won't be shopping there again. Will find another store such as mighty dollar. Wish I could if helped her.

I'm a regular customer at the Dollar Tree in Benton Harbor, Michigan 49022
Every week I purchase 10 to 15 bottles of Donald Duck Orange Juice ...but after being asked by the Manager were they good she now purchases all the juice by the box leaving none for the customers and I feel that the customer should come first. For the past month or so Ive been told by the other employees that she (the manager buys them all for her husband) Now my family and I have to drive al the way to Niles to purchase the juice for my mom whose diabetic the only orange juice that doesn't' give her heart burn.

I have filled out five applications for dollar tree that's located on 72nd street in Tacoma,WA. I speak to the hiring manager Martinez she gives me the same story give me your name I will lol up your application and call you in for an interview I called and spoke with her today again 9-1-2016 she gave me the same story. I asked her why do you still have the for hire sign in the window if you've hired 20 people already she said that's the corporate office policy.

I was at the Dollar Tree on Burbank Drive in Baton Rouge, Louisiana on August 6, 2016 about 3:45 pm. I told the lady at the register, I wanted to return some items, that included mustard, ketchup, pickles, etc. food items that was not frozen foods, the items had not been open and I had my receipt. The lady at the register informed me that you cannot return food items. There is not a sign in the store which says that food items are not returnable. A customer in the line said that the other Dollar Tree Stores will accept returns on food items.

Then the lady who says that she is the assistant manager of the store, went on a rampage talking loud over the whole store and cursing talking about me trying to return the food items. This was totally inappropriate and unprofessional. There were a lot of people in line and in the store including children when the so call assistant manager proceeded to put on her inappropriate loud show with cursing. Not happy with the service by the managing employee.

I have been in the dollar tree store 7350 153rd St W Apple Valley Minnesota 55124 on numerous occasions. Every time I have been there, it is at least a 20 minute wait to check out! Not because there isn't someone who could open another lane, but because the manager refuses to do so! You need a manager who can see ahead of time that they need another cashier and has them ready before there are 30 people in line. I will probably look for another dollar store that has a competent person working who knows how to manage a store and cares about the customer.

I had a bad experience at our local Dollar Tree in Carlsbad, NM. I went in to our local Dollar Tree store today. There were not any shopping carts. I asked a passing Dollar Tree employee if there were any baskets. She snarled that there are only 8 baskets and they are all being used in a very harsh tone. I noticed a basket right by the check outs and it was full of cardboard and other store stuff. But I did not say anything and just left the store. I spend a lot of money at our local store because it is very helpful for educators. I have been an educator for 23 years and buy a lot of materials to get ready for the school year. I will not be doing so this year and will share my negative experience with all my colleagues. Dollar Tree is usually a teacher's dream store.

I went to the store at about 5pm on 6-25. As I was in the store being rung up the gentleman that was waited on before me, had walked out the door, but came back to the door. 3 employees were right there. The gentleman said " He just paid for his water, but didn't want to waste it, but there was a fire out front. NO employee moved, so I walked out the door, and started stepping on it and moving chips around. Someone had thrown a cigarette down. It wasn't going out, at first. I walked back in to pay for my stuff.

I looked at the 2 employees who were not doing anything and I told them, they might want to get water and pour on it. 1 employee looked at me and said " We put water on it and there's nothing else we can do" No one had done anything while I was in line. And if they put water on it, they did not make sure it was out, cuz it was going when I got to it. I was not real happy with their attitude, and the fact 1 walked away and went into the office. With all the plastic container you sell, 1 of the employees could of gone into the bathroom and filled it with water to pour on it. The attitude I got was they were lazy and didn't care if it got out of hand, We don't need more fires big or small, I've been in retail for over 30 years. I would never of been so disrespectful , to anyone. Thank-you for taking the time. Hopefully you retrain these employees.

I go in dollar tree almost 3X a week, every time, me and my family go there, its always cluttered and only 1 line is open. All the employees especially the managers never smile, greet customers or anything and always has an attitude. Today , I visited dollar tree and , I believe it was the manager, didn't greet me at checkout but what really made me mad when she slammed my money in my hand. I was in there about 4:55 p.m. I really hope y'all get a new crew because they never seem happy and everyone in town says it as well. I use to be a manager and I always treated my customers nice. But I absolutely hate when I have to go into dollar tree in laurel.

There is assistant manager at Dollar Tree that is always texting on her phone, when she is suppose to be doing work. She is rude to the customers, and to the employee she works with. She always works the evening/night shift at the Westwood Dollar Tree at 1910 Mino Drive, Johnstown PA. 15905. Her first name is Amy.

Nothing really. I have been very content with ALL the Dollar Trees in the states I've shopped at. TODAY, however, I simply went in to exchange a nightlight purchased from either the larger or the smaller store and was given a hard time, saying I needed a receipt for this $1 item since they had never seen this design.

I was waiting to talk a Dollar Tree employee that was holding some things for me. She was talking with another employee, so I was waiting for her. The employee she was speaking with looked at me and said, well put your stuff up on the counter. I said to her I wasn't ready to check out that I was waiting to speak with the employee she was talking to. I was so amazed that when I looked at her name tag that she was in management.

I have never been spoken to in this manner by someone in management. the name tag said her name was Debbie. Since then I have spoken with different people and they have said she is very rude to them. If you don't correct this it will cause the company to lose money. I love shopping there ....but I will not tolerate being done like that. So therefore she needs to be replaced or her title removed. Management doesn't treat people like that.

We have a dollar tree store in my town, Marysville, Ohio. I am in there all the time. I love the store. Since our store got this latest manager the shelves are always empty. Sometimes I go to the store on Sawmill Road in Dublin, Ohio to get things I need, as this store is always stocked and clean. The Marysville store is always dirty, this includes the shelves themselves (since the shelves are empty you can see how dirty they really are. The floors are filthy and there is always items on the floor. I do not want to see this store close. It seems to have a lot of business and I would not want to see it close because of no stock and the filth. Please look into it. Thank you so much.

Your store at 6466 103rd st in Jacksonville Fl. looks like it is 20 years old! The parking lot is littered with cans, bottles, and trash! The isles haven't been cleaned in months from their appearance. There is inventory, trash, and chewing gum spots throughout the store. Surely you have inspectors that make random checks on your stores. I visited it today and couldn't believe it has been neglected to such an extent since opening.

I was treated very poorly by a Dollar Tree customer service rep in the store. She was rude, very disrespectful, she's not very helpful. I was buying a few items realized I didn't need (2) items I asked if she could take (2) off she blow really hard I asked if that was a problem she said to me yes and went on to tell that she gets in trouble if she has to back out item. I went on to tell her that I am the customer and if I wanted to have it taken off that my option.

So she rung me out gave my receipt she said to me in a harsh way" I hope you have better day' the tone offended me. So I asked for her manager as I was waiting a lady in line had asked her what had happened and she went on to talk to the lady about what had happened. I went on to tell the lady it wasn't her concern ant the cashier she should not be speaking about my business to a customer. I explain to him my concerns and he shrugged his shoulder like "whatever he never once apologized for her rudeness so I asked for his manager's number. I came back in the store because I noticed he didn't put his name on the paper nor the cashier's name.

So I spoke to another associate in the store because I needed to get the information from him so I asked the associate if she would stay in the office while we spoke so he allowed her to. I told him how as a manager you don't treat your customers rudely I told him to look and the camera and he could see how she was speaking to the customer in the store and went on to say the camera has no audio. What offended me even more was as I was leaving in she went on to yell about things about God which was very condescending to me because she was being smart.

As a customer I feel the situation could have been handled better> I work in customer service and I know that not how you treat your customers, I am very offended in the way God's name was brought up the way she said I hope you have a better day and how you store manager handled the situation.

I was excited to have a dollar tree come to Merrimack NH. Over the past few months the store has continually gone down hill. It is often very messy. The floor seems to never be vacuumed and there are piles of stock in the isles. There is often only one person on the registers even when there is a line. I have seen the person I assume to be the manager standing in front of the store smoking.

I have applied to Dollar Tree (Altavista, VA) numerous times in the past two years for a part time job and each time the application was not even acknowledged. Do you have to know the right people to be considered for a job at Dollar Tree? I believe I deserve to at least be advised why my application was not acknowledged/considered. I am under the impression that I am being blacklisted by Dollar Tree. Hoping to hear from you soon.

I love the Dollar tree I go in there all the time to shop. I was excited to hear that they opened a new store up around the corner from my home. So when they finally opened it I have been in there dozens of times and most of the times that I am in there shopping there are these two workers who are so rude and disrespectful. the man is an older man with salt/pepper hair who is complaining about the customers and their children. He just gives me the creeps and I heard from other people who just feel uncomfortable going in there. The other day I spent like 40 dollars and I wanted to purchase a Dollar tree gift card for a friend but the man denied me to purchase one.

I was upset. its like he didn't want to take the time to punch numbers in the cash register. also the cashier who is a woman I think she is in her mid 20s but has the worst attitude and just playing rude. The other employees see people walking in and say...welcome to Dollar tree but when you see her and she sees you she just looks at you like you are a piece of trash. I do not know how this girl got a job working with the public. I would never treat people this way. Please do something about them I will never ever step foot in there as long as they are still there. I did go to another Dollar tree where the workers treated and respectfully helped me purchase a Dollar tree gift card.