Family Dollar Complaints Continued... (Page 2)

I arrived at your store in Hillsville Virginia at approximately 8:30 p.m. at that time, your manager was pulling the sidewalk merchandise to the inside. I questioned him and asked if he was closing early and he gruffly answered to me, "no I close at 5 minutes to 10" I proceeded into the store to get my cleaning products and ask him another question. He did not reply. I could not help but think of his attitude towards his job and the customers. I went on to pick up the one item you had out of the five that I needed. I took it to the manager, I believe his name is Robert, and ask him to look at it. I pointed to the item with my cane and he accused me of trying to hit him with a cane. I have been a store manager 45 years and have managed some of the largest stores around. I have managed Service Merchandise, Sam Solomon catalog showrooms and even manage the PX on Parris Island South Carolina. All of these stores did in the millions of dollars, with the PX being the largest with a volume of 12 million per year. I have never found it necessary to harass customers and be impolite to them. Unlike Robert oh, I would always greet them at the door and welcome them to my store I would also ask if there was anything I could help him find. I proceeded to go to Dollar General and walked in the door with my list and the manager said hello how can we help you. She proceeded to take my list with a shopping basket and collected all of the items I needed. This is the kind of service you need in your Hillsville Virginia store. Robert is not a good store manager and is certainly not a people person. My name is Larry Lyons and you are welcome to call or contact me at any time. My phone number is 276-237-5559.

Today as I went in the store this afternoon I've seen the district manager Matthews getting on the store manager Darrell. In front of all the customers yelling and screaming so everyone can make a Jack butt of his actions towards the store. Everyone that works in that store does a good job what they do. That district manager needs to clean up his act.. What's I've seen that Matthews needs to be replaced that is friendly or do it somewhere else. The store manager Darrell at the stephenville store and his crew does a good job and the service is great. I've been going to that store for a long time. I've a long time customer.

Wouldn't honor price of item found in clearly marked clearance. when asked to speak to manager, was told they were one, and she couldn't do anything for fear of losing her job. We spent over 500$ in one day and felt like they could've handled the situation differently. Then when card was declined, we were chastised and made to feel inferior. A phone call to the bank quickly cleared up the situation. This location has very poor customer service and lacks the ability to keep us happy. If it weren't for the location we would boycott them altogether.

i thought i was going to be contacted to the CEO of family dollar, only to be called back by the district mananger Renee Roberson. which was a waste of time because her words were "Y'all should keep your problems out of family dollar" as if i had said something to this person, Jennifer Newsome. She falsely accused me of threatening her and trespassing when either one occurred. All this is coming from the officials i contacted of NC. made her boyfriend move those junk vehicles near my house where i live. and control the noise and traffic in the community where i live. i can't believe that Jennifer Newsome can use a company such as family dollar for her own selfish and vendetta needs. because this was exactly what it was and is. and she has done this without any reparation whatsoever! She borrowed me for this and my friend who said nothing to Glen (her boy friend or her). This really shows and prove to me what your company is all about ND I FEEL, I HAVE TO TELL MY STORY TO OTHERS. I was completely ignored by you and no one is doing anything about this, and i feel the public has a right to know the truth.

Ok I live close to the Family Dollar at 28 Broadway Albany NY and spend money frequently every week there sometimes daily. The manager Alethea has a very poor attitude and terrible customer service. I was going to complain lots of times before but I let it go but tonight was the last straw. I have asked her about coupons/sales in the past and refused to help me saying just because there is a tag stating it is on sale doesnt mean it's on sale and along with it made smart comments instead of helping me. The sale even had a picture, and date of expiration which wasn't expired and refused to help me and told me if I have a problem contact the main number.
Another time I bought several $1 items and she made a slick comment that she can't wait for the dollar tree to open so she doesn't have to deal with people buying $1 items. I told her that her attitude has changed and she said yup this place and the people do that to you! But I didn't do anything but buy items! So me purchasing from your store gives you an attitude and say you can't wait for the customers to go else where! Unbelievable! I even let that go.
But Tonight June 24 around 7-8pm was the last straw! She was in an aisle close to the register listening to comedy on her phone laughing and cracking up with her phone turned up..I waited and waited to be checked out...she saw me standing there not only because I passed her in the aisle but she was standing at the end of the aisle by the register but she continued to be entertained by her phone. I finally asked if she can check me out and said she will get there when she can. So when she came to the register I tried to lightly say girl people have things to do and shouldn't have them waiting...she rudely said don't call me girl I'm not your girl and I have stuff to do too. I am busy and get to you when I get to you. I said wow but you work here and blatelently ignoring me to check me out. I said your customer service has gone way down hill since when you first started and always treating me rudely. She just kept getting loud and smart with me. I told her I am not scared of you because of the way she was getting loud and really smart mouthed. I left and put my stuff in the car, I came back to look for a contact number because I felt appalled how she treats me every time I come in. When I walked back in the store a lady with her son was now waiting and waiting to be checked out and asked me if there's anyone working to check her out, I said good luck with that because she told me she has stuff to do and will get to me when she can. So then here comes the manager Alethea cause she had went back to the aisle when I was waiting on her still laughing at her phone and could hear me because she was close by the register. So she was mad that I said that to the customer and started getting loud...I asked her for her manager's phone number and refused to give it to me and told me to look it up. I said your name is Alethea correct? She said yup and you are not allowed in this store anymore! I said why because you refused to wait on me and kept me waiting and now refusing me to come back because now I am asking for a manager's phone number? I said I spend way to much money in here to be treated like this and you are very rude to me every time I come in here and had enough of how you talk to me and treat me.
If she doesn't like her job she should look for another place to work then taking it out on the customers. I witnessed a man a couple months back come in stating he was missing a bag and was chewed up and told not to come in again and he was also floored.
I am in my 40's, I am a wife, mother, grandmother...I am not a smart mouthed young kid. I deserve respect and not talked down to when looking for help or get the oh well attitude. Very unprofessional. I spend alot of money with Family Dollar cause it is close by and convenient and should not be banned because an employee doesn't want to do their job and that I won't allow them to disrespect me.
I just don't understand what her problem is or why she gives me that I can't stand her attitude when I don't know her and just being a paying customer. And I definitely should not be banned from the store. I never cursed, I never threatened I only told her that her customer service has really gone downhill. She should not be ready to get smart or snap...I had to pick up my son and it's like she purposely was making me wait and I should not have to wait like that, be ignored and not able to make a complaint.
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I live in Malad Idaho every time I go to Family Dollar which is a couple times a week the manage Matt Gulas is rude, or outside smoking in his car and no one at the counter to ring you up. He is always out in his car with different women smoking or kissing them. When he is inside the store he is creepy, disrespectful, and rude. I know from talking to others that they will not go to Family Dollar because of him. I also know there was a facebook post about the Malad Family Dollar from a employee about him stealing money from the petty cash. I will no longer be doing business with this Family Dollar as long as he is manager and I know that I am not the only one.

This place is disgusting! There isn't an aisle where there is clear walking room. Baskets, carts filled with balanced containers, trash and whatever they can balance on it. The employees look like they just left a bar or partied too much. This place looks like it belongs in Kensington! Get a manager who works and expects her fellow employees to work. Clean the place!

I bought a garden with intent to use with a small child's sprinkler which I also got at your store took then home for grandkids to play that's when I found that the hose is very unflexible and very hard it is not safe for little ones they we're getting welts on legs from hose. I tried returning it but was told that once water went thru it no returns. WHY. Would you sell this product next to a sprinkler recommend for 3 years old and then expect me keep it!!!! I will not be shopping in your store chain again. Any company that condones little children getting hurt and does not stand by product. Is not getting my business and I'll be making friends and families aware of this too!!!

The store manager was very rude and followed my sister and I around the store the entire time insisted that we stole items when I manage to show him that nothing was stolen he decided to go out to my vehicle take a picture of my sister and I and my license plate yelled obscenities and stated that he is going to send us to jail very loud in front of other customers when he found out that we didn’t steal anything he did not apologize or say anything helpful and refused our returns as I Insisted the return of the items that I bought he called the police on my sister and l several times And demanded we leave the store Store number 10630

Your customer service ppl had me hold twice for over an hour two times and hung up on me because they don't have the right answers you guys owe me 53$ whice I will not give a rest until someone gives me some answers I know you not going to call me back but I'm not I will be calling till I get satisfaction

My civil rights have been violated! By your employee/ manager. She had me borrowed out the family dollar store where she work that's close to my home. Because of her boyfriend. Glenn LASSITER. He is a junkyard dealer and auto shop. Recently I have been having problems with her boyfriend WHERE I live. Junk vehicles e everywhere, traffic , noise in the. community where I live. She lied and told the police I THREATEN HER in the store. When the last two months she have been waiting on me with no problem. All you have to do is check the cameras. I am bringing outside help in because I was lied on. Their are running.ors of her and her boyfriend selling drugs to several sheriff's. One of them knew her and ask her what did I do. She couldn't even hardly get her lie straight. But I will Not let this go away! All because of her boyfriend that the zoning ordinance off I we had him move those cars. Look at the camera from last month untill this month. Her boy friend put her up to it. The sheriff wouldn't listen to me. Even though she couldn't get her lies straight. She even called her boyfriend up to the store. While I they both was whispering to the sheriff. But legally I will have something done. I rd enough racist I am tension going on.

I was accused by a manager for stealing. I am 7 months pregnant and I had my 15 yr old daughter with me. The lady named Evelyn gave me attitude and accused me of stealing after I paid with 100 dollar bill I had no reason to steal. I asked to speak to a manager and Evelyn gave me an attitude saying that she was the manager. She was rolling her eyes and telling me that I was not a good customer. She then had another girl call the cops which I was ok with because I didn't steal anything. I told her to look at the cameras but she just told me that it wasn't worth it that I would be gone by the time all that happened. I did not leave I stayed and another lady working there tried to start saying stuff to my 15 year old daughter I told the lady not to talk to my daughter at all. I feel that I need to sue Family Dollar for the Manager accusing me and she also had me trespassed from that store when I did nothing wrong! they told me that I could not go back for 6 months, I worked in customer service for 5 years so I know what customer service should be and if Evelyn is the manager at Family Dollar then she should be trained more in customer service. We didn't even get greeted when we walked in the store. I have been trying to call Corporate about this and nothing is going through. I will continue to call corporate until I speak to someone because this is totally wrong for any person to be treated this way.

I'm sick & tired of you people trying to make me change a password that I have been using for years. We loved our Montvale Va store, & you took it away, but I can see why y'all are closing when you're trying to force people to do this just for your coupons, so we are thinking about ( & so are a lot of other people I know not shopping at any of your stores.) I won't be bullied into changing my password for your store coupons, & that should be illegal since you lied & said I asked for the change, but I didn't

Yesturday06-16-2019i went into family dollar store#5652 and i got abasket full of dog food cleaning supplies and bathroom supplies got to the counter and 2 cashiers accused me of stealing.i waited so they could check the camera and give me an apology.they said they will NOT APOLOGIZE BECAUSE I HAVE SOMETHING THAT BELONGS TO THE STORE.after about a horrifying 10-15 minutes of waiting for their verdict they asked to check me out.i said no mam absolutely not.i will never go there or any other family dollar PERIOD.SHE SAID GOOD YPUR RUDE ANYWAYS.i said rude you just wasted my time acvusing me of stealing and tarnisjed my character infront of all these people.then stacey if thats even her name said bye have a good day i said i wont thanks to you and she said well i will then i said im sure you will u got yor dramatic story for the day.needless to say ive been a customer for about 30 years but now to their rude wanna be the police cashiers accusing innocent people of theft ill not spend another cent there.

Its hard enough to remember to bring a bag with you everytime. I dont mind even paying for them but to not even get around the corner and they have ripped apart. Now if i buy anything oversized you dont have a bag big enough. So the last time this happened i bought a couple of pillows and because there are no bags big enough, didn't buy them. So if this is worth it to you to and your business then I will purchase elsewhere ! You do realuze not everyone is putting things in their vehicles and do not take public transport during the week.

I have your ad for this week which ends on 6/15/19 . I was trying to purchase the cordless screwdriver for 15.00 and I visited 3different location and all of them said that they hadn't received this product. I even called the 260 Euclid location and read what it said in the paper and she said that she had the item but when I arrived at that location she told me they didn't have it (plus before I could finish the conversation she hung up on me. Please respond

Family Dollar Manager at store 12283 was very racist and disrespect to a group of black women who was ask for refund. The manager told they could not read because the was black. The manager call the police instead of gave them their money and de-escalate situation, The lied to the police office that they call her racist name so she can have them band from the store. I told manager gave them their money a let them leave the store to stop all of the arguing and the police don't need to be involve. Manager told the police office to band all the black women including me. The police office told her no she could not band me because I was help to solve her problem and she became very angry about it. Manager created a hostile shopping environment for everyone that was on the store. Manager need to be reprimanded and take sensitivity classes. The whole situation was uncalled for and all the manager need to so was give the customer her money back.

I am writing about the Family Dollar located at 6621 Southside Dr Louisville, Ky 40214 This store has been closing everyday @ 3 pm due to the air conditioning unit being out. That is what the sign on the door is saying. Also, before this issue they are opening at 11 am not at 8 due to not enough staff. That was another sign on the door. This is the only store like this in the neighborhood. And has a lot of residents upset about the closing. It is located right by apartments and a subdivision. Your company is missing out on a lot of money due to repairs not being made nor having enough staff to open on time of close at regular time. I have been a loyal customer for years. This is the worse i have seen this store. I hoping things can get fixed and more staff will be hired so the store can be back on schedule for the residents who rely on this Family Dollar for daily needs.

Manager says she is too busy to exchange my stuff? I’m the customer! Jessica at the Fulton family dollar

I was at Store #06766 and the entire time and the checkout counter the worker was on the phone. Not one time did she say anything to me. She didn’t greet me she didn’t thank me for coming in and even when I put my card in too soon and had to remove it and reinsert, she still stayed on the phone. At some point common sense should tell you to at least greet the customer. People like that should not be the face of your brand. Very rude and unprofessional. If I could take away that one highlighted star I would.

Yes i was hired as a temp for remodel on niles in bakersfield california. Well i worked 5 days one of those days i wasnt clocked in the whole day they said they would fix it i dont know if they did anyways well i had last saturay off went to work the next morning they told me no hours sent me home. That was 5 days ago no one will tell me anything deborah the manager told me she would call me but hasnt this isnt an on call job i feel like im termed but they wont give me my check. I feel like my check is being held hostage .. They dont answer me dont telll me any information. Also they had the fire doors completely blocked to the celing, the whole ttime i was there if i wanted water i would have to have my own cup and get it fron the bathroom sink thats gross also the lady from dollar tree who was running the remodel martina was using foul language on the floor with customers there. Very unproffessional . i want my last check this is wrong what there doing to me my employee number is 6510293 kathleen layton 6616345898 thank you for your time. She also said i would get paid last friday which i did not. Very unproffesionall and very hot and dirty.i have never had any employer treat me like this . i have picures and correspondence. I wasnt my last check i feel i was termed but not told. I still dont even know how much i was making an hour they had me come in an hour early and stand around waiting. Off the clock the whole time i dont think i got paid for the two hour onboarding. either.

Worker at the store # 08696 on Wilson Ave in Louisville KY is very rude. Told to leave bags at counter, then saw her going through my bags. Will not leave them at the counter. Don't know her name, but she's black with bleach blonde hair in front. She's new, never had any problems before her.

I was in the store one night to get beer. I picked up a few cans and I picked one up and got sprayed
with cold beer! There was 2 punctured holes in the can! All the girls didn't DO A THING!! One girl
was stocking cigarettes, the manager was off-work, she sat there in a short dress. Not even an
apology! "Hey, I'm not working." She said!
This store is in Tampa, Florida. N. Nebraska and Bougainvillea and needs to be SHUT DOWN!
People are rude and it's always a mess!

The service in the store will make no one in this area shop there the assistance manager she say was very rude to kids entering the store the young girl had money in hand wanting to buy things i notice how nasty rude this so called manager was i will no longer use THIS family dollar nor send family or friends to this located family dollar

I walked in to Sanger Family $ and was confronted & yelled at by the asst. manager who showed me a picture off his phone of a women who was clearly not me and told to leave the store being called a thief in front of multiple customers in which some I knew and when I asked him to look at the pic again he refused because I was trying to show him I just had open heart surgery and tattoos on chest and shoulder and the lady was of a different race and had different eye color. I left the store in tears as he followed me to front door as he was shaking and made me feel intimidated and felt like he was actually gonna hit me. I am a regular customer and I have never been treated in this manner and am very insulted and embarrassed by his actions. Please contact me at+16612044039. Thank you, Shara Soliz

I have sent you an email prior and have had no response. I bought several shades from your store in Jacksonville nc. Wind was blowing and receipt blow out of hand. I have two bad knees and could not run to get it. One shade I could not use. I tried to return and the cashier would not allow it. I shop there all the time. I was not asking for money back. When I approach manager she was very rude and would not acknowledge me at all. She said no very sarcastic. I told her I was contacting held office she said go ahead I don’t care. I will never shop there again. Personal terrible. I go to the one on Gumbranch Rd. Jacksonville NC. I have never heard of a store that would not let you exchange item. I have heard of not giving money back but never this. I will post on Facebook how I was treated, also call better business bureau.

I bought some clearance items at your West Town store in Dayton Ohio. There were at least 5 signs saying clearance items were 50 percent off. I was not given the 50 percent off so I went back to the store to get back the amount I overpaid. and at first I was told they would give me back the amount I over paid. Then the manger changed her mind and would only give me a refund of the whole amount but because I used a Smart coupon I would lose the $5. from it.she then got angry and told me to leave the store. I want back the money I was over charged and a apology for the manager who coped an attitude when it was clearly the fault of the store who did not remove the clearance sign. If the employees there played less they remove expired price signs and put the prices on other items tat have no prices on them. They always get annoyed when you ask the price of unpriced items.

I’m a thru-hiker on the CDT (Continental Divide Trail) and I went to the family dollar in Leadville Colorado for a resupply and I know I’m a bit dirty and weathered after 1200 miles of hiking thru the Rockies but that doesn’t mean I deserve to be treated well I don’t know There’s no class of person or animal I would treat that way. The lady freaked out when I walked in and started hollering, then she said my backpack wasn’t allowed I explained it was basically my purse because all my pockets were ripped out and it had all my money and personal affects in and I wasn’t comfortable leaving it where anybody could walk off with it. I told her none of the other stores had a problem including the many Family Dollars I had resupplied at in the last 1200 miles. She yelled she was calling the police and got on the phone. It was blatantly ridiculous. So I resupplied at Safeway,where nobody even noticed my backpack and now I have to put on the CDT page that the FD in Leadville is definitely not hiker friendly so others don’t get treated like this.

I go to the family dollar on 1908 lake worth rd.in Florida. I'm tired if paying 2 different prices for incontinence pads that I buy every week. I'm charged $9.75 with no taxes then I go in today and there is taxes. $10..43. Its never the same price. Those girls are rude,nasty and horrible. I'm white and I feel discriminated against.

I was looking at the clearance clothing wear and when I went to check out the register girl rsmg up this clearance outfit for $6.00 ..

when I asked the cashier if it doesn't can I bring it back?? Then the store manager Sonja interrupted me and SAID that I had changed the clearance tag to $4.00..and I said I did no such thing

I agreed to pay the $2.00 difference but the store manager Sonja wanted to argue with me and call me a list and said she saw me change the tag..then I told her shes wrong....

Long story short...to whomever is reading this' his and hurtful accusations has caused me to reach a high level of anxiousnezs and a sense of being poorly judged and discriminated against so let on my appearance...

Btw,my entire wardrobe just so happens to consist of appearal that I purchasrroe fm your company store(314-353-5365 store #06066 8417 Gravois Rd Afton Missouri 63123)

I was wrongfully accused of tag swapping, I did not do that now would I ever do something so petty for a lousy $2.00 discount! Let me explain ...

I am a devout Christian woman. I am disabled and on a fixed income..i get by just fine with what I have. I am a happy person that enjoys a simple life..i am quiet person whom treats others with respe t & I assure you I am not ever without my manners...

I'm not sure what proper protocol is for filing a formal complaint so I started with the incident
.
I'm frazzled, I'm so upset I must come off sounding ridiculous but I'm overcome with emotions right now! Ugh! Help!!!

I've not ever filed a complaint or a greivence in my 48 yrs alive until right now so I apologize for this letter being "all over the place...

my feelings are seriously hurt...store manger Sonia was rude & wrong..

Right Wrongs Nobyody!!!.

Corperate store employees are to follow proper protocol and contact local police and properly report store incidences or report to in-store security officers and have another additional eye witness to any accusations of any alleged forgery/ theft etc due to the careful nature not to infringe on one's civil rights or verbally acoust, or insult,assault etc etc..they are to avoid these situations and report them accordingly so things don't escalate to physical assaults to avoid incident and harm to property and avoid a heated argument to cause harm to employees / costumers...
..

but Sonia took matters into her own hands and was rude, accused me of all ppl of criminal fraudulent intent and cursed foul language at me that I could have her arrested for 3rd degree assault & yes..i do have an additional witness....

im contacting you first before the police, ..before the evening news....

i would like for her be fired however, as I said before I am a devout Christian woman so i am suggesting she be reprimanded accordingly for wrongfully accessing and demanded & commanding me stating I cannot return to thestore premises simply because I stood up for myself..i was treated poorly.

it's not against the law to be rude it is however a 3rd degree assault to scream the word "F or U nlawful C carnal K knowledge" followed by th word "YOU"..ugh...im disgusted by foul language!

So I'm insisting she receive some stern conversation , she needs to get yelled at by a corporate boss ..possibly the kind that makes her cry and maybe even feel bad about!

what she did..also requires a full duration of sensitivity courses are in order as well as a couple Sale Carnagie course starting with "How to win friends and influence ppl due to Sonia complete ignorance of processing ppl skills..she has zero people skills and she is your store manager...in addition I would like your permission to shop at your store..i scope there often and a lot & have a fantastic repose with all of your other employees,..i would like for Sonia to share the same repose as Mike for instance...iplease call me at 31r4-956-5138 or reply here.with the best rebuttal written by your Top Corperate Problem Solver so we can all go about our daily business and move on.

Thank you for your time & patience with the grievance & complaint..im embarrassed and I have done nothing to deserve this but if I do nothing about the incident then I would not stood up for myself, if I don't stand up for myself then instead of being embarrassed I would surely feel ashamed

Heather Hefly
4670 Tieman Ave
Afton MO 63123
314-956-5138

Not sure what the young lady attitude was about visit this wendover location often have been doing so fo 10 plus years loyal customer familiar with all the employees but Tuesday night in a rush to catch them before they close i went to the cashier by th ed name of Marcia ask her where to find the candy and she said i dnt know im new and she cnt help me she advised me to walk up and down the isle til i find it like everyone else i know all the managers there i spoke to the one th here that night about it and allowed him to dtand by me as i addressed the young woman about her unprofessional behaviour and she continued with it in front of the manager who did or said nothing

My name is Joel Lamar Folson, employee # 6429798. I was working @ store number 8924 located on the corner of W. 7 mile & Telegraph. Once the inventory was almost gone, I quit. The employees were a bunch of thieves. The police were there almost every other day. That may be one of the reasons why they closed. I'm trying to apply at store #8997 located at 22200 W. Grand River Detroit, Mi. 48219. So, I filled out the application, visited the store, spoke with the store manager, (Lisa) she informed me that I could not be rehired? Someone please explain to me, why? I really need this job. I'm ready to start Monday. What do I do?

RUDE EMPLOYEE: Worst I've EVER encountered in any retail business in my life!!! At Store # 12310 36 Spencerport Road, Rochester, NY 14606-5206 Today June 4th at 8:25 am I made the Huge Mistake of entering this store to shop as a customer looking for clothespins. I feel that you as manager or your corporate office be immediately informed and take measures tom reprimand or punish his mean, nasty indignant person with and attitude with up to and including suspension or termination. I encountered the devil incarnate himself employee in the form of a late teen Black employee with dreadlocks(no racism here only way to identify him to Store manager- didn't get his name-) As I entered , I noticed the store was almost 90%dark as if there was a power failure as there was only a sliver of a few fluorescent bulbs lit. and there was no one around to ask or service my inquiry. No One was up front at the register and someone could have ran off with arm loads of merchandise and candy.This young black kid walks buy gives m a quick glance and I ask in a joking manner " somebody forget to pay their electric bill" he just ignored me and kept walking. I thought he was a customer, and didn't need to answer me or have that authority. I found out later that that was trouble ahead waiting to happen After wandering up and down several aisles I went back to the same teenage young black guy who I now saw was an employee with a name tag and store vest ( didn't get the name- didn't need to( I thought) he was kneeling at an end cap stocking lower shelves with juice. The conversation went like this almost word for word( honestly)
ME: Why are the lights out in the store?"
HIM: I don't see why That's any of Your Business!"
ME" What's With The attitude Guy , I just asked a simple question?"
HIM So... " What do you really need to know that for"
ME: " Because I want to know if the store is actually open for business or you just stocking or doing inventory with the doors unlocked( sensible question!)
HIM: "Snotty and Angry raising his voice" You're Standing in front of me aren't you, doesn't that answer your question that the store is open"! The intimidate attitude chip on the shoulder is coming on strong now, I'm getting really angry upset and aghast at this guy talking to me.
ME " But If I wanted to buy something there is no up front to cash me out ?"
HIM: "Hey. not your concern, I'm here you're standing in front of me, does that look like no one is here to wait on you!"
ME Look ! You don't have to talk to me in such a snotty manner; you're rude"
HIM " I answered your question, how many times do I need to say it ( and around and round this went on for another minute or so with his voice increasingly getting louder,
ME: O.K Answer This ! " Do you have wooden Clothes pins?"
HIM: " NO!"
Fine " I'm outta here and going to report you and never setting foot in here again and going to write his to Corporate, Yelp and Facebook , gone Public
So There Rude Excuse for an Employee have blown the whistle on You all The way to Corporate

I was shopping at your store. I pulled up next to a car as someone was smoking meth in a one of those bubbles I wanted to the store if my shopping I come up to the cash register and it was the same lady that was sitting in the car smoking the bubble she was acting all silly stupid her name tags at Kim I forgot the store in Ocala Florida at Martin Luther King a27 started to report her to the manager but I left it alone the woman needs to be dealt with her drug tested I will notgo to family Dollar no more and spend any of my money he kept messing up a cell I had to wait for at least 10 minutes for her just to ring up 7 items someone that would work in their told me her name was Kim Hill

Shopping with my son and needed a cart . There was an empty cart on my aisle. So, we used it. About 10 mins laywrl

I asked an employee could my toddler use the the restroom while she was talking to another employee and she walked off from her coworker and saying I don’t think it works and started taking things out of a box. There was no out of order sign on the door so I asked how do the employees use the restroom and she said we walk across the street to Stripes. This employee (Jasmine) at the store on Fondren Road #11983 was rude. After I asked to use the restroom and she said she didn’t think it work she walked toward a box to put things away. I thought she was going to get the key so I stood there with my toddler for about 20 seconds and asked “does it work or not?” and she said “No”. She was very dismissive and had an attitude for no apparent reason. So I left and asked the Stripe employees if that was true and they said No they do not. I live in the neighborhood and go to this store pretty much everyday. No one should be treated that way. Especially a paying customer. I will not give this company my hard working money anymore!

Manager was very rude and yelling at me in family dollar until we got into a verbal altercation. I was trying to purchase some items and I felt that the price didn't add up to what the cashier was charging. So I asked her what did I buy? I just wanted to go over the items and check the receipt but before I could even ask the manager came over and rudely said without checking any receipt it's 14 dollars either you want it or you don't. So I told her no I don't want it. Because she was so rude and didn't allow me to check the receipt before I paid. She told me I was rude to her cashier which I was not. And began yelling at me to get out of the store because I didn't want to purchase the items. She was yelling at me in front of the whole store. At that point we got into a verbal altercation and I told her she was very unprofessional and didn't need to be in a management position if she was going to argue with and be rude to the customers. I felt provoked into a verbal altercation and I have no understanding as to why? I just wanted to see my receipt and was not trying to be rude.

RUDE EMPLOYEE: Worst I've EVER encountered in any retail business in my life!!! At Store # 12310
36 Spencerport Road, Rochester, NY 14606-5206
Today June 4th at 8:25 am I made the Huge Mistake of entering this store to shop as a customer looking for clothespins. I feel that you as manager or your corporate office be immediately informed and take measures tom reprimand or punish his mean, nasty indignant person with and attitude with up to and including suspension or termination.

I encountered the devil incarnate himself employee in the form of a late teen Black employee with dreadlocks(no racism here only way to identify him to Store manager- didn't get his name-) As I entered , I noticed the store was almost 90%dark as if there was a power failure as there was only a sliver of a few fluorescent bulbs lit. and there was no one around to ask or service my inquiry. No One was up front at the register and someone could have ran off with arm loads of merchandise and candy.This young black kid walks buy gives m a quick glance and I ask in a joking manner " somebody forget to pay their electric bill" he just ignored me and kept walking. I thought he was a customer, and didn't need to answer me or have that authority. I found out later that that was trouble ahead waiting to happen After wandering up and down several aisles I went back to the same teenage young black guy who I now saw was an employee with a name tag and store vest ( didn't get the name- didn't need to( I thought) he was kneeling at an end cap stocking lower shelves with juice. The conversation went like this almost word for word( honestly)
ME: Why are the lights out in the store?"
HIM: I don't see why That's any of Your Business!"
ME" What's With The attitude Guy , I just asked a simple question?"
HIM So... " What do you really need to know that for"
ME: " Because I want to know if the store is actually open for business or you just stocking or doing inventory with the doors unlocked( sensible question!)
HIM: "Snotty and Angry raising his voice" You're Standing in front of me aren't you, doesn't that answer your question that the store is open"! The intimidate attitude chip on the shoulder is coming on strong now, I'm getting really angry upset and aghast at this guy talking to me.
ME " But If I wanted to buy something there is no up front to cash me out ?"
HIM: Hey. not your concern, I'm here you're standing in front of me, does that look like no one is here to wait on you!"
ME Look ! You don't have to talk to me in such a snotty manner; you're rude"
HIM " I answered your question, how many times do I need to say it ( and around and round this went on for another minute or so with his voice increasingly getting louder, ME: O.K Answer This ! " Do you have wooden Clothes pins?"
HIM: " NO!"
Fine " I'm outta here and going to report you and never setting foot in here again and going to write his to Corporate, Yelp and Facebook , gone Public
CONTCT ME_ email or phone
Thomas Boyce
157 Chestnut Ridge Road Rochester NY 14624 585-247-5878

So There Rude employee!!

I bought some little cans of diet cokes They were packed with the gator aide. When I went to put my bags in my car I picked up that bag and it hit the basket and popped the can. I asked if I could return it and she told me no. Did I drop it. I told her just what I just said. She said she couldn’t take it back. I asked if she couldn’t give it back to coke a cola she said no. I said I will call coke a cola she jumps up and says I am corporate. I said I didn’t say corporate I said coke a cola. She said where is it I said still in the basket she kept looking at me and told me to go get it. I brought it back in still in the basket. She did give me another but none of that was necessary. I feel she was throwing her weight around and needed me to know who I was talking with. I am corporate. I wanted to say I’m Dianne take your coke back to corporate and let them know how important you are. I will get on social media and let all my friends know how customers that spend their money at Family Dollar is treated. I certainly will be shopping Dollar General they try to hard to please their customers. Please let Miss corporate know she has lost Family Dollar several customers

I bought horizon organic chocolate milk at 2700 Gallatin road Nashville TN 37216, on 5/31/19 , and it was dated from March 2019, my child drank it and had a horrible experience.

I had to go back to the store to have my rewards coupons deducted from the balance on my receipt. The manager asked sarcastically if I put my phone number in. I told her yes. I showed her my receipt when I first approached her. She said sarcastically again, all I can do is refund you what you bought and you would have to repurchase it. I said, do you mean I have to bring all that stuff back. She said no I can do it with your receipt. She had a very bad attitude. I told her I have complained about this store before. She said, well it must have not bothered you too much, you keep coming back in. She is a manager and couldn't apologize for the inconvenience I went through to have to go back to the store for my discount.

I ask for Grizzly scowl. He kept saying, That's cigarettes isn't it. i told himl no 3 times it is Scoal in a can. Right behind you. He would not turn around an look . i tol him it's right there behind you. Then he said we don't have any. So whatever else i had, I told him i didn't want anything an walk out. will not let that one wait on me again . Really Pissed Me Off.

You finally got rid of the incredibly lazy, rude, and unethical team you had... I was once a DM at a major box company, and the previous staff was an embarrassment. However, today, the associate that assisted me was incredibly kind and professional. However, since the remodel, you're stock isn't loaded on the shelves, and the store is a mess. When I inquired about product not in stock, I was told they have the inventory, but no one to help stock. I can't imagine sales are very good with nothing to sell. So I went from horrible creatures so called associates, to an amazing, customer focused associate.... With not much to sell. Can you imagine her frustration? The amount of customers treating her poorly because she's the only one to bitch out? And everyone expected the best? Your new staff on Monroe, in Ogden UT seems to care. More than any other that's worked there in the past. You get what you pay for, and you only sell what's available. Simple retail rules. They need serious help.

THE FAMILY DOLLAR IN GAINESVILLE AT 508 NE 23RD AVENUE STORE #08950 (I BELIEVE THIS IS THE CORRECT STORE #) IS VERY UNPROFESSIONAL, WHEN CHECKING OUT THE CASHIERS WERE NOT ONLY RUDE BUT PLAYING SOME VERY INAPPROPRIATE MUSIC. I CERTAINLY DID NOT TAKE MY FATHER TO THE STORE WHILE ON A VISIT TI SHANDS TO HEAR "FUCK THESE NIGGAS, GET PUSSY, GET MONEY" WHEN THE CASHIER REALISED THAT IT OFFENDED US INSTEAD OF TURNING IT OFF SHE TURNED IT UP. BOTH CASHIERS WERE AFRICAN AMERICAN AND WE ARE CUACASION, THE OLDER CASHIER MADE THE STATEMENT "I HATE WHEN THESE PEOPLE WAIT SO LATE TO DECIDE THEY WANNA SHOP" AGAIN WE JUST GOT INTO TOWN FOR A DOCTORS VISIT TO SHANDS THE FOLLOWING DAY, ALSO KEEP IN MIND IT WAS 7:30 PM AND IT SAID ON THE DOOR THAT THE STORE DIDN'T CLOSE UNTIL 9 PM. I AM FURIOUS AT THE RACIST TREATMENT WE RECEIVED, HAD IT BEEN US WE WOULD HAVE BEEN BANNED. I WILL BE CONTACTING AN ATTORNEY TO SEE HOW THIS CAN BE HANDLED IN THE EVENT THESE INDIVIDUALS ARE ALLOWED TO KEEP THEIR JOBS, I KNOW YOU HAVE CAMERAS SO THIS SHOULD BE EASILY VERIFIED. HAD MY 4 YEAR OLD GRANDDAUGHTER BEEN THERE TO HEAR THAT MUSIC I WOULD BE EVEN MORE FURIOUS, I CAN'T IMAGINE PEOPLE WANTING CHILDREN TO HEAR THAT CRAP. 06-02-2019 20:24:44 ARE THE DATE AND TIME RECEIPT NUMBER 08950 01 6506054 8854

On a recent visit i spent 90.00 as I was checking out the old lady from the nursing home age wanted my social security number for ID i said no way. She already had my drivers license number. I used to do a lot of shopping there when Kevin Haskins was the manager it has went staight to hell. Winner family dollar is so nice neat organized and friendly. Chamberlain is an eyesore. employees talking and not working clothes on floor and boxes in the aisle cant find things.You never ever give out your social security number to anyone except tax person. this was very stresssful for me. if you don't want my business let me know. I would like an apology sent to me in the mail not email.

On May 28,2019 I was in your store #07895 869.Morgantown Wv
Several signs around the store stating 50% off red dot items. And buy one get one 50% off second item. And when checking out nothing came out that way. I didn’t realize til I got home. The next day I returned to store and spoke to cashier whom looked at the receipt and said she didn’t know why it didn’t show right amount, but didn’t do anything just hand me items back.I would like to know if this receipt is wrong or right. Thank you Dusti Artice
3016167233
28856 garret Hwy
Accident Md 21520
Dusti.artice@yahoo.com

I had a very bad and I've had a very good experience I felt very discriminated I was made very uncomfortable I went in May 30th 2019 with my purse sealed completely shut guess I wear it over my shoulder towards my back there's two ways to carry my purse and when I go in the store to free up my hands I put it over my backside they were telling me I had to leave my purse I'm 46 years old I work hard I just was in there spent $80 with the same purse with no problems I go in May 31st I'm told I have to leave my purse with a front counter no that's not going to happen so my experience now is horrible that I am discriminated obviouslythe way the manager and the other woman that was working treated me right when I walked in as if I was a thief what is the day before they had no problem taking my money of $80 I just moved I'm buying thanks for my home and now in my neighborhood I'm very uncomfortable with one of my main stores no longer I will not shop there again they were so disrespectful so rude it was awful it was really really awful I didn't deserve that I work hard for my money and I would give money to anybody that needs it and the worst part is is that these women know where my job is and where I work so for them to assume because of what kind of purse I have that I'm a seed that's pretty sad real sad that they think they're better than I am well you can have your products from your store I don't need them and I don't need your customer service which is crap

Letter of commendation: I want to commend your associates, Destiny, A.J., and John, at Store #03453. They are cordial, helpful and doing exemplary work. A.J., has gone "above and beyond", to fix items I thought were defective or show me "how it works." They go out of their way to show me merchandise I have overlooked. When I return an item, I am greeted with a smile. They are excellent representatives for Family Dollar Stores. Thank you sincerely,. A.J., Destiny, and John, for "Jobs well done". Marian Freeman

I just left the family Dollar on Cullen right by Walkin center they really need to check that store out, it's more stuff on the floors, u can't even walk around it's so nasty, I mean very very nasty today is May, 30, 2019 it's a shame for the workers in there to not to do there jobs.