First Hawaiian Bank Customer Service
Rated 2.33 of 5 Stars
Based on 3 Complaints

Contact First Hawaiian Bank Corporate

Toll free phone number: 1-808-525-7000

The Honolulu, Hawaii-based holding company of First Hawaiian Bank is a significant financial institution. For more than a century, First Hawaiian Bank has been the oldest and largest financial institution in Hawai'i, based in Honolulu. Bank branches are found at 57 locations on the island of Oahu, three on Guam, and two on Saipan. They provide a wide range of goods and services, including deposit products, lending, asset management, insurance, and trust services. With $20 billion in total assets, First Hawaiian became the 12th-largest U.S. financial institution listed on the NASDAQ on August 4, 2016. Earlier this year, BNP Paribas divested its holdings in First Hawaiian Bank.


Experienced poor service? File a complaint here!

First Hawaiian Bank Contact Information

Report complaints to corporate and get satisfaction

  • First Hawaiian Bank headquarters address

    • 999 Bishop St, Honolulu, HI 96813-4423
    • Honolulu
    • HI 96813
    • United States
  • Company website

  • 1-800 phone number

    1-808-525-7000
  • Better Business Bureau rating

    A+
  • Customer service hours

    24 hours a day

Browse reviews of other Banks



Top First Hawaiian Bank Complaints

Browse more than 3 reviews submitted so far

20

They changed their statements and made them nearly useless. It no longer tells you the business where you spent money, but instead the address. In some cases they only tell you the shopping center, which is less than helpful if they have more than one store. Also they no longer separate credits and debits, but just throw them in chronological order. It's ridiculous they went to sending a useful piece of information to now sending a two hour google search trying to see where my company spent money.

20

The WORSt bank in Hilo both branches long slow line minimum 45 minute wait no assistance for senior citizens or handicap
Miserable experience
The branch at puainako is still stuck in covid mode wiping and spraying insulting .
I totally hate going to first Hawaiian either branch is a miserable experience of a long non moving line . Torture

100

Great

Have feedback for First Hawaiian Bank?

Thanks for your feedback!

Sorry. Please try again later!