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Write for Us Walmart Complaints Continued... (Page 23)
1684+ reviews added so far. Upset? Call Walmart corporate: 1-800-WALMART
How many times do I have to submit a complaint about Walmart's? Are you trying to discourage people from filling a complaint? I have been shopping in Wiggins Mississippi Walmart's for over 12 years. They regularly have people selling animals in their parking lot and never do anything about it. I do go in and complain, but it does no good. Anyone who loves animals knows impulsive buying of animals very seldom works out for the animal.
Can't toss it at the bottom of the closet like you can a shirt you decided you don't like or take it back, because you don't know who the seller is or where they live. SO, they usually dump it on the side of the rode, especially here in Mississippi, where most of the people have no respect for animals. If they did they wouldn't be selling them at Walmart's. So, hopefully I do not have to repeat this letter tomorrow and Walmart will have enough sense to correct the problem and have their guys who are always in the lot collecting carts, ask the people to leave or call the police.
Go to any pound and see for yourself all the animals that were bought on impulse, maybe if Walmart was not there just for money but for the public they would understand people are repulsed at seeing sales of animals in the stores lot.
This morning, my wife was shopping at one of the East the El Paso stores (I10 west @ Yarborough) and, having less than 20 items, went to the "20 Items or Less" line, only to find that there were two customers in front of her with two baskets each filled with more than 20 items. When she commented to the cashier about using the 20 or less line for full baskets, the cashier said she could not comment. My wife was then was approached by a cashier supervisor, (didn't get her name) who responded that the full basket customers were paying customers. When my wife noted that the sign read "20 items or less", the supervisor repeated the fact that they were paying customers.
When my wife said that "if the sign doesn't mean 20 items or less, then take it down", the supervisor said that was store policy. After a comment by my wife that she may be shopping elsewhere, the supervisor said " you wont find better prices anywhere".
At that point, my wife left the check out area and proceeded to the exit where she encountered three personnel wearing Manager and Assistant Manager tags (again she didn't get any names) and after restating her concern that the 20 or less check out registers should be for customers with 20 or less items, as the sign reads, and those customers with more that 20 items should go to the other registers, the managers repeated that the customers using the 20 items or less lines with more than 20 items are paying customers and could use the 20 items or less line regardless of how the sign reads. My wife then left the store without further comment.
The exasperation encountered is in regards to the policy that, if the sign reads "20 Items or less", then the rule or policy should be enforced or the signs removed. Other than the inconvenience caused those customers with less than 20 items having to wait for the customer with a full basket, is the fact that Walmart does not enforce its posted policy. Again, if the express type lines may be used by any customer, I feel that the 20 or less signs should be removed.
Additionally, the inconvenience experienced by those many customers with less than 20 items who must wait for a full basket customer to check out, us greater than that experienced by the full basket customer who is asked to use the regular check out register lines.
To my knowledge, Walmart's does not allow the sale of animals on the property. I have been going to this Walmart's, in Wiggins Mississippi for over 13 years. Many times I have pulled into the parking lot to see people selling live animals on the property. It is very offensive to me, since knowing impulse buying of animals never turns out well for the animal. I always go inside and make my complaint, which doesn't get any response.
They have guys who have worked there for years, getting carts, and just ignore the problem as well as your managers. Next thing you know someone will be pushing kids on your property. A little harsh thought, but that is how I feel when I see people selling animals. If you have them to sell put an add in the local news paper. I really wish your people were more aware on what's going on in your parking lot. Believe me because of this problem, if Wiggins had more choices of stores, I would not go to Walmart's. I am sure other people are offended, but don't take any action.
Walmart advertises some medications at 3 months for $10.00. My physician writes prescriptions for 3 month supplies. My insurance company will only pay for 1 month at a time. These medications are for diabetes. I have asked the pharmacy to please fill my prescriptions as written by my physician. They have the prescription and know it would be a better value if dispensed as written but They continue to give me a one month supply at a higher price knowing full well the doctor has written prescriptions for three months.
They have this information on their computer. Why do the Walmart pharmacists continue to not fill prescriptions as written by the doctor and as advertised by their own company? I feel Walmart is taking advantage of me and not abiding by their own advertisement. Walmart on highway 303 Bremerton wa is where this activity continues to happen. It is the inconvenience and the money that continues to be a problem. Any help would be appreciated.
To the Walmart customer service dept. I am not usually one to take time out of my schedule to complain about certain situations in the retail world for I have worked in retail over 19 years. I understand the good days and the bad days we all can face in retail. But I feel the need to let your company know how stressful and unprofessional some of my last two visits have been.
On Feb. 2nd my fiance and I decided to go and do some shopping. I brought the idea of him getting a credit card with you because we shop there more than 5 times a week and he agreed. As we proceeded to checkout we applied for the walmart credit card and we were approved! she gave us a receipt saying," you can use this till Feb. 9th as long as it is at this Walmart. The following day we decided to go and take advantage of the 12 months 0 interest. We spend 2 hours in the store to get the things we feel we will need and then proceed to checkout.
My fiance hands the lady the receipt and his i.d. the lady puts in the info and its not working so she calls for a manager. The manager tries and then proceeds to tell us nope its not gonna work, this happens all the time. I showed the manager where on the receipt it says we have until the 9th of Feb. to use this. I told her that's unbelievable and that you would just turn customers away. The manager senses our frustration and proceeds to then tell us we can call the customer service number and see what is going on. come to find out the girl who had input my fiances info put in a extra letter! so, after about another hour waiting they finally told us what to say to the cashier to process payment.
We then proceed to try again and tell the lady we need to put the W after the digits etc. and she said its not working well come to find out she didnt listen to us and tried it twice without the W. when we specifically told her to add the W. FINALLY!!! it goes through. I was very frustrating on our end to go into a shopping center and buy the stuff you need and have to wait and wait for your employees to figure out what to do.
On another note more personal to me. I went into Walmart in Tawas City Yesterday to receive a walmart to walmart money order! Apparently the cashier in Owosso,MI walmart helped my friend fill out the money transfer and put in the wrong state! So, there i was ready to just receive money and was told oh must be wrong state. I was upset to say the least it was late and I had hurt my back and drove 25 minutes out of my way to just pick up the monies. My friend had decided that she would drive back up to walmart to see if they can change the state. You have to understand my friend just got released from the hospital b/c of seizures and she was pretty much bed ridden! and had to go back up to Walmart in owosso to fix a mistake your employees made.
I dont know if its the lack of training but as much as we shop at the Walmart in East Tawas and as small of a town it is, I feel ever since the first situation they remember us as the customers who gave them a hard time when really we were very patient and kind so they are not as kind in helping when we need it. Last nights situation was proof of that. I hope whoever reads this takes this to heart because your employees are the core to having a smooth running company, but when you have employees telling customers NO without even trying to help or fix the problem well that's what I consider Lazy and unprofessional.
I went into a Walmart store on 2225 W. interstate 20 Grand Prairie , TX to the the Automotive Department to ask the price on some tires. A lady by the name of Patrice in the automotive department was very rude. She did not want to look any information up she just kept saying in an abrupt matter I need to know your tire size. She lacked polish customer service skills. Her manager Brady was any better he just tried to justify her behavior. I will not buy any tires from this store ever. She said she was busy and did not have time to help me. One a sale of 1-10 with 10 being the highest I give her a 0.
Around 10:30 AM, Saturday, Feb. 6, I was leaving the store in Columbus, Ms. with four items in my cart when I encountered Jimmy, an older man checking items at the front door. He asked me for my receipt and I replied that it was in the first sack. I must have offended him because he gave me a hard look, reached for the receipt and stood there for a long while trying to intimidate me.
When I asked him to please hurry he acted as if I had said nothing and continued reading my receipt over and over. Either that or he could not locate the items, but it was clear to me that he was paying me back for him having to retrieve the receipt.
I am 80 years of age, cannot bend without becoming dizzy and often loss my balance. Of course he had no way of knowing this but to react in the matter he did was totally unacceptable when dealing with a customer of Walmart. I must have raised my finger as I spoke because he got right into my face and told me :" don't you ever put point your finger at me again". What a reaction for someone representing your store. I wonder how many more people he talked down to on Saturday. Thank you for reading my complaint.
I shop at Walmart in Semmes, Al. I and several other people had an ad from a fruit stand. Walmart says, we will match any ad, This one will not. I have had lots of problems matching ads there. First of all they will not match eggs. Why not? That is very simple, most of the time large eggs. This time last week they matched everything but eggs, then a day later they decided not to match 8 pounds of russet potatoes. I asked why?
Their response was the potatoes at the fruit stand are real big. When I went to school 8 pounds is 8 pounds no matter what size. I think you need to just do away with that whole policy so each store manager can't come up with their own rules. Then I and a lot more people will just go to the store where the sale is since that is what we have to do after we spent our time in Walmart. We uses to have the same problem with milk. It is always something different at each check out. If you are going to have a rule stick to it or do away with it.
I was on hold with auto for 12 min and this is uncalled for. And I had to hang up. I am so pissed off at the lack of customer service with Walmart I'm writing a letter to corporate.
We got groceries at Supper Walmart in Hartwell, GA on 12/14/15 at 13:09:56. We picked up 5 Great Value Original Coffee Creamer. When we opened one it was French Vanilla; we opened another one and it was French Vanilla. We're scared to open anymore because if it's the same way we will not use it; it's nasty, a waste of our money, and without any coffee creamer. If you can't replace them with original creamer, I guess we'll have to change brands. I have my receipt and the creamer containers.
I ordered an item and changed my mind as it was sale somewhere else and Walmart would not honor the price even though they say they add match. They refused to give me my money back and I had wait for it to come via UPS. It hadn't even been 5 minutes and order had not shipped yet. Totally unacceptable.
Once I received it I called them for the shipping label and the person on the phone couldn't even speak English good enough to be understood let alone understand what I was saying. He refused to transfer me to a supervisor and kept interrupting me. Very rude. I ended up hanging up and calling again. This time I got a woman and she was just as bad. Interrupting me constantly. Talking over me, condescending, and didn't understand English. Finally after 1 hr (I know right) she told me she would send the tracking label but I needed a copier to print it. I told her she could send it electronically to UPS and they could bring it to pickup the items. She refused trying to lie and say the company didn't do that.
I told her this and she still refused to do it. I finally gave up and just went to Walmart downtown but ended up waiting 45 minutes in the line to return it. Walmart is horrendous and they don't care if their employees are disrespectful. I have reported employees to managers before and they laugh at you or just make excuses. With as many people out of work as there are they could replace them but they don't care. Horrible company.
Purchased one quart of 1/2 & 1/2 from dairy cooler, marked $ 1.88 was charged $ 3.52. Checked back with associate in area and found most all the items in cooler were priced wrong. Went to customer (frustration ) service for $ 1.64 refund, waited 30 minutes to take care of problem. Associates attitude was semi acceptable. By the way, you can buy 1/2 & 1/2 for 1.79 a qt. just about any place in town.
I ordered a Kid Kraft Kitchen on sale for $119 which was a nice savings. Since then I have bought the separate items that my granddaughter will need to use to play with the kitchen. This was about 3 weeks ago and I happen to call to check on it and found out it had been shipped to another store. Does your system not show somewhere where a mistake is made and you can correct it? If this can't be fixed I hold your company responsible for an unhappy little 5 year old because it won't be the one She wanted. Walmart ruined last Christmas because of a big mistake and your employees in Crestview Fl have the worst customer service and are the rudest people I have ever seen in retail!! Fix your system and make sure items are shipped to the right location, how hard can that be?
I purchased a SCEPTRE X325BV-FMDR 32" LED Class 1080P HDTV on 11/21/2015 for $169.99. I see it online on 11/27/2015 for $159.00. I call the number listed in Walmart.com's price guarantee policy page, 10800-966-6546. The service rep, Angelee said they couldn't refund the difference of $10.99 and I must buy the new one listed online, have it shipped for free (but it would cost the company probably that much to ship it) and then return the item to get the $169.99 back. I told both her and the supervisor, Jobaline, that this made no sense as the returned item would then not be able to be sold as new, but neither representative would budge. For a lousy $10.99, they make me go through all this trouble and also have the company lose more than $10.99 in the process.
I went to the Walmart store #01801 in Arlington, Tx 76014. To the layaway department where I have 55" Tv in layaway. As I stood there in line waiting to speak with an associate. There was a man (whom I assume was the department manager) marking down (already clearance laptops). As, he was marking them down, the associates behind counter where claiming their laptops and putting them under the counter? So, I asked the gentleman: are those laptops pretty cheap and he said yes ma'am. Then I said wow I didn't know the workers were allowed to stash merchandise or hold merchandise as side for themself. He said oh ah their not suppose to. I then said I would to buy one! He ignored me, once again I said I would like to buy one do you have anymore? He yes I do check with me in a minute. I said ok as soon as I'm done here I will.
As soon as I finished I went to the Electronics department and tried to find him but I did not see him anywhere. I asked an associate where he was and she said oh, he's on break. I then asked her about the clearances laptops. She said they are all gone. I then said well, all those employees sure are lucky and she said yes. Now I know this must seem petty to you but I know it is not good business to allow all your team members first bids on your items. Especially, if they are on the clock and are shopping instead of working. This does not seem fair at all and it really made me mad to know that you are allowing this practice. Especially, if one of your department managers was doing it in plain sight. If this is allowed ok that's your business but it should not have done in front of customers or be more discrete. I know you all get many complaints and mine will probably be ignored but we the customer would like some good clearance deals also!
On Nov 12th, I went to the Salinas Walmart at the Westridge Shopping Center for an oil change. I got there at 2:30pm and sat in car for 15 minutes until someone came out to ask me and the car in front of me if we had been helped yet. We stated no; so he came out to get our information. There were 3 cars in front of me, and two already in the bay, and I was told that it would be at least 90 minutes. I told him thank you and I understood. They finally pulled my car in the bay at 3:25. I got out and was waiting in the waiting area in the store. At 4:15 one of the staff employees came in and told another employee, "Those two cars have been sitting there and no one is servicing them; that every one had taken off somewhere". My car sat there for 45 minutes and no one did anything but put the hood up. So another employee went out to service mine and the person in front of me. Took them 15 minutes to complete the oil change. I have tried calling the store manager (Jose Alfaro Store #05751) several times this week, only to be put on hold forever: which i eventually hung up. He has no voice Mail?? What kind of manager of a store doesn't have voice mail. This experience left me very pissed off. Thank you Walmart for not having the customers back.
I bought golden rewards jerky chicken treats my dog almost died from being poisoned has cost me $400.00 to fix the problem and my vet has confirmed it was from these treats, she had 3shots and is on prednisone, amoxycliillin and benadryl get china chicken off the shelves. Walmart needs to pull these items from the shelves immediately!
The wine department in the Slidell la store on North Shore Blvd. has been completely depleted. Yellow tail Pinot noir seems to have been eliminated. I know this is not a supply issue because the store across town on Natchez has plenty of it. Likewise I can no longer find bulk boxes of Ice drinks. Instead a wall of bottled water seems to have taken the place of where these used to be located. I could go for an alternate Pinot noir if necessary but the least expensive I can find is upward of $10 a bottle or the very bottom $3 a bottle stuff, no midrange at all. If space is an issue please decrease the water isle & carry more wine & drink selections. I don't know why this has changed so drastically but I find myself shopping frequently at alternate stores so I can find the products I wish to buy. If the situation could be addressed it would be appreciated.
I arrived at Walmart at 7:52 to buy shaving razors prior to attending church services this morning. At 8:03 I told a Walmart worker that I need razors that were behind a locked cabinet. The worker stated that he would see if he could help me. No one ever came to help so, at 8:10 I went and told a Manager who called on the radio for someone to meet me with the key and get the razors. At 8:31 still no help so, I went back to the Manager and stated "how come there is such a big disconnect with someone helping a paying customer."
The manager apologized and did nothing more so, I stated that if no one was to help me, I would be leaving the store and Walmart was not worthy to my hard earned money and I went to Walgreens. Not only did Walgreens have the product but the price was also cheaper than Walmart by $2.00. My friends have vowed not to show in Walmart and now I feel the same. The store chain is too big and you people care nothing about your customers. Shame on Walmart.
On 29 November 2015, 9: 20PM my brother and I went through self-checkout. Wells Fargo gave my brother $100 to open a bank account. The only condition to keep the $100 without a monthly bank fee of $10.00 my brother has to do 10 separate purchases using his Wells Fargo debit card. Both of us told customers who lined up behind us that we would stop, so they could go make their purchase. But, after I explained it to each customer why my brother had to do 10 separate swipes they would just laugh and said to keep $100 they too would swipe the card 10 times. They then would say don't worry about it and would go to another register. This continued on for approximately 5 more minutes and all the customers who arrived during this 5 minutes all had the same reaction, "no big deal." Meanwhile, I start to notice an employee was getting irritated with what we were doing and says "can I help you?"
To which I responded, "no need to, everything is fine." But she would not let it go. She proceeded to act like we were disrupting the whole store. To which I of course, my response was "what the hell?" She kept on insisting we were holding up the line. At first I tried to explain it to her, but she wasn't accepting our explanation. I am unsure if you wish to discuss the matter, and I am unsure I want to go back to this store. I shop in this store quite frequently and spend close to $800.00 dollars a month. I do not understand what the big deal was. Like I say, none of the customers in line were upset with what was going on.
Only your employee was and she insisted that "just because we offered to let people step in front of us and make their purchase, that none of them would." I know if a customer in front of me said I could cut in front and make my purchase, I would, especially if I needed to get home or had to go some where. I really believe the issue here, is the employees wanted to close down the self-checkout registers. They only had one register left open. They had already closed down three of the self-checkout registers, so maybe the big deal was we were delaying the shut down of the final self-checkout register and this employee wanted to go home. If you feel I have a legitimate gripe call me back next time.
The produce department is very bad. Vegetables are not fresh. Several products, i.e. that I use are not on the shelves anymore, i.e. Formula 409. Lots of empty shelves when you look closely. What happened?
The Walmart neighborhood market is on the way home from work. It is convenient to get to. However, having to ring myself up because only the self checkout line is open after working a 12 hour shift is ridiculous. I didn't ask you to do my job at my place of employment. Help your customers for God sakes. Otherwise when I find that manager he can take care of himself when he comes to the hospital.
Went to local Walmart to purchase a green light for Green Light a Vet, sponsored by you guys. To our surprise, your managers at this Walmart had no idea what we were talking about. We proceeded to explain, however it fell on deaf ears. By the way, my husband and I are both veterans. Then we visited another Walmart on Hwy 35. When we got there, we ask some of your managers about the green lights. They had no idea what we were talking about. As we were headed to checkout, we saw a box of green lights. On the box was a sign saying Green Light a Vet. I commend the store for having them, but why did the managers not know they were there? Also, my niece, whose son was killed two years ago in service, could not find any at your stores in Port Arthur.
I needed a couple of ingredients to make a pie. There were no deep dish frozen pie crusts, Great Value brand or any other brand. There was also no dark corn syrup, Karo brand or any other brand. There were empty spaces where both of these items would typically be. I shop at Wal-Mart a lot, and I have never seen a Wal-Mart store be out of grocery items as often as the Wal-Mart in Wausau WI. I realize this happens every now and then, can't be helped, but it happens a lot at this store. I had to vent, sorry.
I ordered a couch from Walmart.com. The box it came in was covered in black soot (which ruined my sweater and parts of my rug) and and the couch had a rip in it. Called customer service to complain, sent multiple emails asking for a refund or return, and still no answer from corporate. I will never order anything from here again.
I ordered an items off walmart.com on Oct, 27 to be shipped to my local walmart to be picked up, The email confirmed my order would be ready by October 29. The funds were pending in my account to be withdrawn, however I never received an email telling me it was ready to be picked up. October 30 i notice the funds were deposited back into my account and i was unable to track my item on walmart.com. I assumed for whatever reason you were unable to process my order and just refunded my money without any explanation. This item in particular was a Halloween costume for my husband to wear to full fill a promise we made to our 3 year old son. We had to rush around town to find another item that was 3x the price just to full fill our promise. Oct. 31 at 1:07am i received an email saying my order has been process and it will be ready to be picked up Wed, Oct 28. THIS IS CRAZY! I don't understand how this could happen. I don't understand how a corporation as big as you all could make such a large mistake. You have failed me completely and i will be telling everyone that i know about this, I will be going to Krogers or Target my shopping needs. I hope you take this matter serious and fix it for any future shoppers!
I have been shopping at the Kewanee, Illinois Walmart store since it opened in the 1980s. Usually spending at least $150.00 per week. This will probably be the last time, I am unable to concentrate on what I'm doing because of the loud obnoxious music. This is something I have mentioned to the cashiers, but they do not listen. I have called the complaint line, but they do not care. Fine, you have just lost a customer.
I purchased 2 packages of pre- made cookie dough, chocolate chip from Walmart. Upon separating the pre cut sections of cookie dough, I encountered a hard white object in the dough. I do not know what it is. I have taken a picture of the section of dough with the "white rock" in the dough. I have placed the section of dough with foreign object and the packaging in the freezer. I had already baked all but the last row of cookies. The other cookies appear to be fine. I cannot imagine if I had sent these cookies to school and one of the children had ate the cookie with the "rock", choked, or broke a tooth.
Quality assurance at the plant seems to be lacking!
I tried to return 3 items of my late husbands yesterday( that I know longer need) and the cashier/CSM was so rude and snotty she made me feel like I was doing something wrong. " She told me that if I didn't have a receipt and if it was over $ 9.00 I couldn't return them. I totally understand that,but what I can't understand is this. I understand that this cashier/CSM has had a lot of complaints and write-ups and she still works there. If this was anyone else that works at the Pocatello, Idaho store they would have been fired along time ago. Now if you want her name all I know is her first name and it's Patty. I know I bought the items I tried to return at Walmart but she scanned one item and her prompt window said "item not found" that's when she got really snotty,just know reason for this kind of attitude with any customer.
My complaint is about two Academy Bank employees within the Walmart in Harrisonville, Missouri. On at least two occasions over the past few months, two of the bank employees were gossiping and insulting Walmart customers waiting in the check-out lines. In addition, they block the flow of customers trying to leave the store. Unfortunately, I fail to understand how their inappropriate behavior increases business for Walmart or Academy Bank. Although I am a frequent Walmart customer, I am annoyed that this type of event continues, and I am beginning to feel uncomfortable about returning to this store. I do not feel that i should have to travel an additional 20 minutes to another Walmart location because certain individuals do not know how to conduct themselves in a professional manner.
I purchased a "Mainstay Stainless Steel, 1 Quart Pot w/straining lid" at the above Walmart. I must say this is the sorriest pot I have ever purchased. It has already torn in 2 places from the heat. Unbelievable. Made in China as is everything you sell at Walmart, and the prices are getting higher and the quality is in the toilet. I have cut my visits to your establishment and now I will switch completely. Just thought you should know Walmart quality sucks.
I went to Walmart in Bainbridge, GA for an eye exam and glasses at least 3 weeks ago. I like Dr. Williams but the service for the glasses is terrible. I have been given stories from my order was canceled to they were sent to the wrong store. I am now on my way to pick up my prescription and to get a refund for the glasses I paid for and have not received. This happened to me there 3 years ago but that time I did get my glasses in 3 weeks. I do want you to know that everyone I came in contact with has been nice but I still did not get my glasses. My complaint about Walmart is there seems to be a lack of communication between the store and lab or someone is incompetent.
When we go to the Walmart near the corner of Military Trail & Linton Blvd. in Delray Beach Fl. It is necessary for my wife to use a motorized cart to shop. If there is one (and there is one available about 50% of the time) it quite often doesn't work, or stops working during use. I could wheel her around in her wheel chair but the store has no small baskets to hold on her lap to carry items for purchase. Also, we would be willing to wait for a cart if there were several and they were all in use, but there is no place to sit down either inside or outside the door to wait for one with the exception of one chair by the return desk. We don't find this problem in other Walmart stores but the Delray store is much closer to us. Thank you for you attention.
Very rude and unprofessional employees at the paint department. One is a lady with lots of hair and one is an older guy. Neither ever gets the color right or have any sense of customer relations. We have complained about these two in the past. Once directly to the kid that manages the place. Nothing changed. Nothing ever changes. Surly, rude, incompetent, aloof, ignorant and ignoring. Good choice of customer contact staff.
Occasional we run into an employee who is happy, helpful, knowledgeable, real. Perhaps these folks should be moved into positions of customer service and get rid of those old bitties and young twerps with the attitudes. If you want our business, then earn it. Just cause you're the only store of this type anywhere near here does not give you the right to tread on common customer decency.
Might I recommend a round of ability for all employees before they go on duty? I understand Prozac is pretty good too.
I am writing my complaint letter because this is the second time I have experience bad customer service at your walmart tire and battery dept. the first time I was returning a battery under warranty. After returning to the store for two days straight I finally got the issue resolved. I understand that sometime it takes time to resolve issues. So I decided to give it another try . Fri Oct 16 I took four tires and wheels to walmart get mount and balance. I told the associate at the counter that I want my tires mount and balance. When I return to pick up my tires he told me they had to put new valve stems in my rims and needed to charge me for the valve stem I told him I had just put new valve stem in the wheels. After he checked with the installer they didn't change the valve stems. I also told him that I wanted the raise white letter showing.
The put the black wall side showing. After I told to the tire installer he said he would change the tires for me, but he couldn't do it today because he had other customers in front of me. I had to wait until Sunday to pick up my wheels. I enjoy shopping at walmart but I believe this is unacceptable. Am really upset with the way I been treated. I really considering not even shopping at walmart anymore. I would have talk to the Manager but I was so upset I though the best thing for me to do is to write this complaint letter. Location: Walmart #01525 7430 Bell Creek rd Mechanicsville, Va 23111.
The same thing happens over and over every time we shop there. Now I like Walmart and shopping there, but your cashiers need a lot of work as far as bagging groceries go. For example when you bag groceries and a customer provides the cashier with insulated bags for frozen food or produce that is what needs to go in there not shampoo and other things not food related, or cleaning supplies bagged with food items. I worked for Brookshires Grocery stores when I was in High school and learned how to bag groceries properly. often I have to request the groceries be bagged how I just explained. Tonight I had one of the same cashiers I said nothing this time because I wanted to see if he would do it the right way, no surprise he did not.
I ordered a drill on October 2,2015 and used a debit card.The order said it would arrive the 6th of October and no later than the 9th of October. I called the 9th when I did not receive the order. The order was never sent so I wanted to cancel and now I can't receive my money for 5 to 7 days. They never could tell me why the order wasn't shipped.I want my money now to go buy me another drill. I have had a terrible experience with this order. I should have my money back by Wednesday.I'm going to be expecting by then.
I have purchase Walmart soda in two liter bottles for over 10 years, in the last four months I have often found it did not taste the same as it use to. Last spring I found I had purchase 6 bottles and found a few to be out of date. Then when in a store this summer I was talking to a grocery manager about finding some horseradish out of date and I mentioned I had gotten some soda that was flat tasting and wasn't good. We went back and found all the sodas that I drink did not have expiration dates on them. Today October 11 I finished a bottle and it was not good either. When I was putting it in the trash I saw that it was out of date on 8/15/15. Good by Walmart.
Why do you not send prescriptions anymore? I live 20 plus miles from your store and use over 12 prescriptions between my wife and myself, needless to say they all come due at different times. I used to call in my prescription number and they would send it to me and charge it to the credit card on file. This worked well and I didn't have to drive there and stand in line. Today I went to refill prescriptions and was told they could not throw the empty bottle away I had to take it along home. That is the last straw. And you want my buisseness?
I do price matching there and now when I went in over the weekend to to my price matching they said you could no longer do it with out the adds well I cant always get they from the stores. and you are not to ask where the deals are coming from I guess to many people where talking advantage of it is they are not to ask you were what I was to well I spend a lot of time looking into these stores to get the prices to go there they not have fliers to let you take home with you. some times its in store offers for the day or week.How can they take it away. I cant afford to pay all those prices. With out price matching don't you people ever watch coupons and the stuff they get on that show.I would like to keep this conversation be tween us its called privacy. I don't need no hard times with this Walmart. People like me need the help that's why I spend a lot of time going to these stores and asking my friends when they go to other stores to get prices.they are not allowed to ask you were it is from this Walmart is very rude to you they don't want to help you and they are very rude. you are going to lose a lot of people shopping there if this keeps up.
I was in the Rowlett Texas store. Needed two television, walked to the back of store in t v section. It was about 9:30 it was very busy. I needed help decided to just go ahead and get two television.Lost prevention was watching me the whole time felt uncomfortable . Start to register stop to get some boxers left shopping cart to the side of isle until I look, came back it was gone, less than five minutes. Someone had return it back to the television section. When I ask no one knew nothing, but lost prevention followed me the whole time. I could tell, felt like I was being targeted.I go into the store at lest twice a week. I spent 668.80 that night. I am going to tell all my friends about this experience, because it was not right.
I stopped using my phone after I payed my bill on 5/19/15, because I wasn't getting what I was supposed to have w/unlimited internet & texting , and calling. They said it was a problem with my phone, so I had it back to the store a number of times. They said they couldn't do anything for me, so I switched companies & told family mobile to discontinue my service. I haven't even had the phone or any usage of it since May, yet they just sent me a bill for $ 61.82 yesterday. What kind of company are you people running?
Even your customer service department shows no usage , yet your billing department doesn't have enough sense to stop billing people. Is this some kind of joke , or do I take it up with the attorney general's office. I have been a loyal customer of Wal-Mart, how ever this might change things if you have such incompetent people in your billing department. I have no intention of paying for some thing that I haven't had the usage of.
I shop at the Walmart located in Beaver Dam, Wisconsin. The store smells like something has rotted. Produce is often left out too long before being removed after it spoils. Lunch meat ruins in only a couple days after purchase from the deli. Their are not enough associates to help a customer and if you do find one they are often not working the area you are in. However, my biggest complaint is the store's temperature. It is way too hot in that store, I have breathing issues and the heat makes it difficult for me to spend any amount of time shopping there. I am not the only one who says this, I heard many customers and employees complaining about how hot it is
And why is it a product you need is there temporarily and then you never see it again. you find good food items and then they are gone and replaced with an item more costly that is similar. If this is what Walmart is going to do to it's customers to keep the greedy profits high, then I surely hope Meijers comes to Beaver Dam. Prices are fair, they have a good variety, they have good employment foundations. You better get with it or you will be joining Kmart. Start selling better clothing, shoes and stop getting it from China. they are poorly made, too thin and shrink.
This is a matter that is causing me great concern as it has occurred many times before when shopping at Walmart stores. I frequently shop at Walmart Super Food Center Store in Eufaula, Alabama, and on four occasions after I had finished my shopping I swiped my bank card for payment and I wasn't required to use my bank card pin number, sign a receipt or show identification. We, cardholders, go through a lots to protect ourselves from credit card scam and identify thief by having a pin and other card protection.
If Walmart allows anyone to use a card so freely without properly ensuring it is being use by the rightful owner, what is the purpose of having a pin number and other card protection? The pin number is to ensure that the card is being used by the right owner. When a card is lost or stolen and used at Walmart stores who is at fault, since it is so easy to use bank cards and credit cards at Walmart stores and no verification is need.
When I use bank and credit cards at other stores I am required to give my pin number and sign a receipt I would like to know what will happen if a bank or credit card holder bank account was drained by an illegal cardholder, it happens all the times? Just a few extra minutes to verify will add more security to the cardholder bank and credit cards and it will save a household many lost dollars with just a little extra security.
Went to Walmart Eye Center on Red Bank Road In Cincinnati, Ohio. Everything went well until I was asked to pay an additional fee of $40.00 for a eye contact assessment fee. At no time was I informed of this fee, not when I made the appointment, not prior to the exam. I don;t mind paying additional money as long as I am informed prior. My insurance does not pay this fee, so I walked out without my contacts or glasses.
I suggested that the Eye Doctor compose a form with a sign off indicating that there is a fee. This stops the he say she say BS, which of course came up. Had I known, I would have scheduled the appointment when I had the funds in my budget. Now, I don't have glasses or contact and my insurance is gone. Having been an office manager for years, I do not feel that this is the way to conduct business, and sincerely feel that this additional cost should have been waived due to the inadequacy of this business.
I have been calling Walmart sine April trying to get a product into the store so I can start buying from there. I've asked more than 5 times giving the information of the product that i want and we're now in the middle of August and still no results.
All I asked for was Zummos party time sausages. Now I know Walmart carries this particular sausage because when I lived in Texas I brought them all the time. The company is located in Beaumont Texas and yes I can order them myself, but why should I have to pay $59.00 for shipping on a case when I should be able to buy from Walmart where I reside in Denver Colorado and a case would only be $39.00.
This is just totally unacceptable to treat a customer like this. Four months at trying to get Zummos sausages to be put into Walmart. I've been shopping at Walmart for years and years and this is how you get treated. What a joke. I've dealt with several managers and all they can do is lie to my face and tell me that they can get the sausages ordered. I live 3 minutes from Walmart so I'm there every other day looking for the sausages and still no luck.
Hopefully the next customer that asks for a specific product to be carried will have better luck.
I went to the Cottonwood Arizona Walmart, I had Purchased a swimming pool in July and I needed pool filters.Today the temperature is in the high 90's when I went to go to the pool section I was looking but inventory was a little low. Working next to me where to associates of Walmart I asked the older woman if more pool filters would be ordered? She surprisingly, and very rudely responded, "I won't be ordering any more of those.
The seasons over", I was so taken back with her attitude And such a blunt response, I did not get her name. I did compose myself for a Moment and ask why would these be out of season because it is almost one hundred degrees out still and will be until the end of September? And she responded "oh well corporate doesn't care they will just kick this out of here". I'm very sorry I bothered your associates work today, and I'm happy to say I found these filters online for much less money anyway. I just wish Some Walmart associates were a little bit more customer service inclined it doesn't take much, but to apply yourself.
I left your store today empty handed, I had a list that had much more than pool filters on it.
I bought a new Max battery in March of 2013. It had a 3 year free replacement on it. I had to buy a new battery August 6, 2015. Walmart was going to charge me the full price of another battery. When I ask the girl about the free exchange she had to ask someone else then he (the person she asked) had to ask someone else and it did not work out to our satisfaction so we left the store and went to AutoZone. I asked the associate what free replacement meant at AutoZone, and he said, "free replacement". Needless to say we bought the battery from him. 1st. really bad experience at Walmart. You really should stand behind the warranty.
Because I have had problems in the past with being double charged for items I prefer to use the self check out. Today I was told by an employee that self check out is for twenty items or less. I asked if there was a sigh that stated that and was told " we can't put up a sign". I have never had that problem in Walmart or any other stores that offer self-check out. If this is some new policy there should be a sign visible to customers before entering the area. Please tell me if this is your policy. This happened at the store at 6210 Annapolis Road Landover Hills Maryland 2-784.
I went to Walmart on 66th & Brown Deer Rd, in Brown Deer, Wisconsin, to purchase a roasted chicken and a $25.00 birthday gift card. The clerk at the register rung up my purchases and told me that she put the card in a separate bag with the chicken. I said ok. When I got to the door I looked in the bag as I was walking out of the store, there was no card in a little bag like the clerk indicated. I made it to the car and continued to search for the card, there was no card in the bag. I went right back into Walmart and confronted the clerk, she said she put the card on top of the bag. I asked her to look right around where she was standing no card in sight. She told me to go to customer services with another gift card and they would approve it.
When I told all of this to the manager he told me that they do not replace gift cards. The manager told me after they looked at the tape that there was nothing he could do, but he did say that when you buy a gift card, that the clerk should have given it to me in my hands, which she did not do. If the clerk had given me the card in my hands like she was suppose to do I would know that I was responsible completely for losing it. This gift card was a birthday gift for my great nephew for his 1st birthday, money is very tight I am on social security and I could barely afford to give another $25.00.
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