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Write for Us Walmart Complaints Continued... (Page 25)
1684+ reviews added so far. Upset? Call Walmart corporate: 1-800-WALMART
i went into the Lansing, illinois to buy some asphalt sealer that I had seen online the night before. I didn't see the sealer so I went to customer service. I asked the young lady to check and see if they had any or check the store in Scherville, Indiana. Instead she gave me the store number. I call the store and I was put on hold by a make. After saying hello a few times I hung up after 18 mins and called back. I now had a female who asked me what department was the sealer in. She then sent me a adepartment and I was bounced back to her twice before I asked her her to use the intercom. After the phone bounce to her again she said she could send me back again if I wanted her to. I informed her that I would go somewhere else because Walmarts Customer Service was not good. She said ok and hung up. Walmart needs to be reminded that Blockbuster Video was the bully on the block for over 30 years and it changed in an instant. Customer service is important to me and other. I use to be a customer service representative and giving good service to customers is not an option.
I come to the money center often on hickory hill WalMart in Memphis TN. They open at 6:30 am and there is never no one to assist with the customers I stood there for 40 minutes no one show up finally the sales clerk told me & others customers waiting that their clerk called off that is not our issue as a customer to have to wait cause of a sales clerk not responding to do his or her job and a manger never showed up to assist the customers with their needs this issue is an on going problem and needs to be resolved thanks.
On April 17.2015 my purse was stolen and the the thief went to WALMART and charged 650.00 on my debit card. WALMART never asked for any ID on this purchase nor did they check the signature. The they purchased a $949.00 T.V on my charge card also never asked for a ID nor did they check the signature. The manager at WALMART told me that there corporate policy does not require them to check a signature nor does it require them to ask for ID. I know I am not the only victim this has happen to, I posed my story on FB and my victims have responded. Had WALMART checked for signature it would have said C. I D and a thief would have been caught on the spot. The local Police department said there hands are tied as WALMART DOES NOT CARE! Anyone that steals a credit or debit card goes straight to WALMART AS THEY KNOW THEY NEVER CHECK.
I boycott you, Walmart, and so do many of my friends!! Reason, you're not Union, and you're just another greedy corporation making billions off the people you employ, paying them low wages by keeping a lot of them part time to avoid paying benefits!! Walmart is the perfect example of why people need Unions!!I See where you advertise paying $15.00 an hour? BS!! If your management, and CEO, COO's are worth the millions you pay them, how come everyone around this country post, and make jokes about your dirty, disgusting, greedy stores!! Just remember: greed is a sin, and charity is a virtue!! Don't give me any of that, "you realize how much we give to charities" crap, it's just a write off to pay less taxes on your billions in profit, while the small people get screwed!! Walmart is a disgrace to the working men, and women of this country!!!..... Oh, by the way, if your such an important corporation in this country how come my " spell check" won't except the name Walmart, and changes it to Elkhart ???
This complaint is to store#2989, auto department, employee name: Ivy. I bought a CAR battery (MAXX-H5) in ST# 2989 on 4/18/15. Today (4/19/15), my husband tried to replace the battery in a 2007 Volkswagon beetle car but found that he does not have enough experience to replace this battery. The old battery is over 7 years but it is still OK. We decided to return the new battery to the Store# 2989. When we returned it in the customer service counter, the service rep told us that we need to go to the Auto department to verify the battery if it is full charged and told us this is the policy. As a customer of Walmart, I did not know this policy but it makes sense to me. We (my husband and I) went to the Auto department and asked the cashier (Ivy) if she could help us to verify the battery. She seemed clueless and told us to go to the customer service for return.
We had to explain her why we were here. She asked a technician to verify. The technician verbally confirmed that the battery is in good condition. We asked the technicain to inform the customer service rep. He said that he does not have authority to inform the customer service but he pointed Ivy and he talked to Ivy (we did not know the detail of their conversation). We had to wait over 15 minutes but Ivy was at another counter and did not say anything to us. Finally, we asked Ivy to either have a written note on our receipt or call customer service to authorized the return. Ivy promised that she will call so we went to the front of the customer service counter. When we were at the CS counter again, we learned that Ivy did not call the CS rep for authorization of return. The CS rep called the Auto Department. We had to wait again. Finally, we got return receipt. We are not happy about the service we got from Walmart this time.
I went to the WalMart at 8000 town rd Raleigh NC on Saturday the 18th of April. I went to the Sports Dept no one was there. I found someone and ask them page someone to this dept. After three trys I went to the manager and ask for help, I wanted to buy a fishing lic.. He said he didi not have anyone working in the store who could help me. I could come back tomorrow. So I went back on Sunday and got the exact same results. This is the worst customer service I have ever seen. On the above Star rating, I would have given you a zero if the form would allowed me to.
On 04/11/2015, My husband and I paid for a Char Broil propane which cost 299.00 plus tax and 27.00 dollars for extended warranty which brought the total up to 347.00. We asked for it to be assembled. We were told that the person who assembles it only works 2 days a week, and we could pick it up on Sat 0418/15. We went to Walmart but there was no grill We talked to the sales person who went to look for it , the grill was still in the box not assembled and no one could say what happened. We do at lot of shopping at Walmart in Neptune store number 48 and the sales people are not very helpful and act like you are bothering them. Needless to say, I just asked for a refund and went somewhere else. No more business with Walmart!!!
I ordered tires for my car online on ship to store. They worked well except the tires the website told me were for the rear tires for my car was incorrect. The size was wrong, they had to be returned and refunded, and the store had to order the correct size which sets me back a week in getting the proper size for my car. The tires website said to order were 245/45rz20, which they should have been 255/45rz20. So they are an expensive tire to go onto an expensive car. It is a good thing Cody the tire tech at Woodsville NH Walmart was courteous enough to listen when I questioned him of the size, becausse I knew the front and rear sizes are different.
KUDOS TO CODY. He helped me get them returned and ordered the right size for me. I guess the real reason for this complaint is to get the website updated on what tires are the right match for the car they are being ordered for and to make sure they are for the front OR the back many cars do require different sizes for front or rear tires.
My daughter went shopping for me and I gave her some coupon. We both have worked for walmart as well as my mother, together we have over 26 years. Her cashier was rude, the csm was rude, over two coupons that they apparently have no idea what your policy is. She was treated like a thief. She was told by the cashier that "you got razors for 1.97 your coupon is $3 you shouldn't be able to use this" The coupon was valid on one pack of Gillette 3 razors. There was no size requirement on the package. This is not the first time we have had trouble using your "comp" and coupon in this store. We will no longer be shopping your stores. From now on, I will just go to the stores with the items instead of shopping your store at all. Keep treating your customers like thieves for using your own policy's. By the way, they let us use our coupons, but it will be the last time we will be treated that way. Chalmette, La store is always nasty, smelly, and employees rude. will never be back!
Wal-mart in Fort Wayne had open job interviews today. My daughter spent three hour trying to use one or two computer which did not work correctly. I just told her to go home. I cannot believe how Wal-mart allow people to be treated. Managers and supervisor were not helping and were being disrespectful. If you going to hold a job fair please allow it to be fair. People need jobs and less stress which they got a lot of it today. I feel so ashamed that I shop there.
On Friday, April 17, 2015, my daughter and I were shopping at the store in Turnersville, NJ. At about 9:15, we were getting ready to check out. The lights had flickered and we found the registers were off line. I saw a woman and asked how long they would be out, and I found it hard to believe that Walmart did not have a backup plan. She told me that I should be glad that I was not being asked to leave the store. I was stunned by her attitude.
I am a disabled person and did not appreciate the way I was spoken to. I then asked her for her name and she said it was Joanne. I asked for her last name, and she told me they did not give out last names. Again with the same attitude. I have always heard that your company is very customer friendly, and I now find that is not the truth. As a consumer, I expected to be treated with respect. I did not find that to be the case yesterday.
I went to wal mart at south tryon, Charlotte nc, today it freaked me out. I was in line at self check out waiting, this black lady skipped in the front of me, I told her you are skipping line, she turn around said shut the *f of, I'm staying right here, do you have anything else to said? people's behind was looking, awww I came to the girls at the cashiers told her what happened, she didn't do anything? ( I know the girls it's not security) but at lease she need to shop the lady skipping the line or call security or manager. It feel unsafe, even wal mart it cheaper than Target, but I never feel unsafe. This is the last time I go. I don't want to be hits or cursing by someone skipping the line. If Walmart not revalue or make a change, you will loosing middle class.
You would think the Walmart Stores in Arkansas would be the best since their home is Arkansas. But, the Walmart #2575 on Dave Ward in Conway, AR is one of the most poorly managed that I have ever shopped in. Just a couple of examples: Not long ago, I went to buy the 2 pk. of Great Value butter. They didn't have any out so I asked a stock person if they had any in the back. He supposedly went to check and came out to tell me they no longer carried that item. The next day, there it was in the butter section. I guess he just didn't want to look for it. Next, I went to purchase some 2% milk. I am a widow, living alone, so I only buy smaller portions. All they had out was the gallon sizes. Once again, I asked a stock person if the had any smaller sizes in the back. He said, "I don't know."! Really! So, I asked him if he could check. He was gone for a very short time and came out and said "No"! This store is not only poorly stocked but the manager must expect very little customer satisfaction out of the employees. I will admit that a few of the employees have been helpful in the past but, overall, the employees are unfriendly and not helpful at all. I really hate to ask anyone there for assistance because of the usual reaction which makes you feel like you are asking for the moon. This store is not far from my house and I really would like to continue shopping there but there is a large Kroger almost as close and I have been tempted to forget Walmart and go elsewhere.
As soon as my wife and I walked into the store we were greeted by a "Walmart Greeter". When asked the location of the Pharmacy, she had a hard time telling us where it was located. Once we found it, I had asked the Pharmacy Tech for a price on a medication. I had to attempt to fill the script first, because I had a coupon. The med was over $120 but grocery down the street had it for $47.00! After shopping for over an hour, we went to check out. The cashier questioned every single coupon we had. My wife had to start pulling items out of the bag to verify. One coupon came up expired, when in fact, it expires two days from now. This was verified by the cashier and the next customer. After having to take more items out of bags for coupon verification, my wife and I left the store. Never will my family or I be treated like this again. Way to many places to shop.
After searching for a Bluetooth mouse on Walmart site and seeing multiple available in stock in store now (according to the site) I went 40 minutes to the Walmart to get one. After arriving I go to the electronics section where the mice are and find out that all of the "Bluetooth" mice that were on the site are actually wireless dongle mice that take up a USB port making it useless for the laptop I had. I was very displeased that I couldn't purchase what the website labeled as Bluetooth mice.
It seems like every time I go into Walmart to get a prescription they either have to order or, if you call one in you have a automatic call telling you that its ready. When you get there to pick it up it's not ready or they are out of it. You still have to wait any where from an hour to two hours(at the store) to get it(after you get the call). So I transferred all my prescription to another place it only takes about an hour to get a prescription there. Also you go to get groceries and they are out of a lot of stuff. So I go to other stores to get what I need, they my be a little more expensive but at least they have what I need and want.
In store #0955 on April 9, 2015, my wife fell ill in this store and went to sit in our car. In doing so, she forgot one of her bags that she had purchased cosmetics and toiletries in the store. On April 14, 2015, she discovered that she was missing some cosmetics and we returned today, April 15, 2015 to check with Customer Service to see if it was turned in to the Lost & Found Section. After checking the Log used to identify items turned in, we found that it was listed with the date and items. We didn't have the receipt and asked exactly what the items were that was listed. A Customer Service Salesperson named Marie, slammed the Log shut and said she couldn't help us, very rudely! We then left the Customer Service Area, to see if we could remember what she had bought.
A very friendly Customer Salesperson on the floor tried to assist us by telling us that we could request a copy of our receipt, since she used a Debit Card. After going back to the same lady, telling her how rude she was to us and that we wanted her to look up our receipt by our Debit Card number, she said why are we fussing, she's waiting on us now! She had never asked us how we paid for the items and that we could ask for our lost receipt by the Debit Card number. We waited at the counter 17 minutes awaiting her to find our receipt. We started to look for the 3 items she said was listed (later finding out there were 6 items missing and were indeed listed) and brought two of them back to the counter, as the 3rd one was out of stock. This lady Marie had left the Customer Service Area and had given the Log book to another salesperson. This person was extra nice to us and was the one who found the other 3 items which we went back in the store to get and she refunded us the money for the out of stock item! What a horrible experience we had at this store and expended at least 1 and one-half hours settling this matter. We have strong feelings not to shop at Wal-Mart especially this store again!
I at one time worked for Wal-Mart and the policy was only animals allowed in the store were service animals. And if your policy has changed just answer this e-mail and I will start shopping else where. Seems like everytime I go to this store people are in the store with dogs in there carts or just walking around and they are not service animals. Today a guy had one on your display furniture at garden center check out. Said something to the cashier and the only thing she could say was they weren't allowed to say anything. Enough is enough like I said they put the animals in the carts and we are suppose to put our food in them. If animals are still allowed in the store I will start shopping else where even if I have to spend more money to keep from putting up with the stupidity of others. And let the cashiers have some say so. Also I do spend quite abit of money each and every month, but it can stop.
On april 4th 2015 around 2 not exact sure of time I know I stopped there before my appt at 330 pm. I went in there to pick up a gallon of paint. I had my niece that day with me, she had some change in her pocketbook and she took out her ipod generation 5 that was given to her for christmas. We waited for a second to count her change and I was helping her. I took out some dollar bills to give it to her because she wanted to buy something, the thing is she put ipod down and we walked away for a minute. She realized that she left ipod on top of something went back it was gone,, not even a minute. I asked everyone I could employees that worked there some where nice some where not I even asked costumers that where walking by the area. No one had a clue, my niece was crying so bad her face was so red everyone just fell sorry for her. At that point I went to costumer service and asked them if no one brought it up. They said no, I asked if theres anything they can do to help us maybe look at the camera. All they said was to look at the lost and found and for me to give them my cell number and if it shows up they would let me know. They also told me a story of someone who lost there iphone mean while my niece was crying hysterical, and no one seem to care or suggest to call police and make a report...am so disappointment in walmart that didnt help, I called a couple of times to see if maybe it was found and nothing that sad part is we shop there so much.
I have been a faithful customer of Walmart for many years and most of the time my shopping experience has been very satisfying. Now the problem I have is with the political road you have decided to embark on. You have crossed a line when you threatened a sitting Governor with your rhetoric on the homosexual agenda with the RFFRA law that has been passed in 20 states until Big Business got involved with the process. You, as a corporation, need to decide whether you want to be a family friendly business or be tethered to an agenda that is satisfying only 2.6% of the population, is unhealthy and destructive to the family. Until that time I will take all my business elsewhere and will discuss this decision with my friends and family.
Re: Salmon Arm, B.C. store. Wanted to buy the lawn tractor battery listed in the flyer. Went fairly early to avoid the rush,, Could not locate the battery on the shelf, asked for assistance and waited over !/2 hour. After requesting help twice more a person of some authority finally showed up with a hand held device which did not work. The battery was not in stock and could not be ordered in, I asked for a substitution and was offered a higher priced one but at the higher price but was told that it would be reduced at customer service. BIG LIE. They charged me full list price and did NOT want to accept my exchange battery as it was not a Walmart one.. Only a couple of tills were open plus customer service which I went to. The line up for each of the two tills was at least six people long. I am very disappointed as I have had good very good experiences with other Walmart stores.
I have complained before about this store and its level of security. you are in business to make money, but can't someone watch the types you serve? I shop there quite often for lower prices but cannot tolerate the people who totally ignore rules. I was told long ago that someone would get better watch over parking lot. The person who called was not real nice. I could tell she was not happy. nothing has been done. In this state there is a big fine for parking in " Handicapped". That place runs amuck. If you were to enforce this would help. This happens all the time. some of these jokers need to be warned. I was told by the Manager they cannot enforce out there. What? how about regular rounds by Rent a Cop? The level of folks you serve sometimes need a rude awakening. I do not like the whole atmosphere here in Holland. Do not call me. Just do something.
Waited in the Fabric Dept for 10 minutes, all the while trying to get someones attention to come help customers there. 3 were waiting in line. The person at the automotive dept ignored us when asked to get someone for help. I'm guessing a manager walked by, she said she would get someone back there. The three people waiting including myself, saw 6 associates in the isle. One of the people waiting sent her friend to get one of them, they totally ignored her. This is not the first time i've encountered that kind of behavior. Really pathetic to be working in a public place and have absolutely no idea of helping anyone. Once someone came named Mandy, we asked who do we complained to , she said to her. That is would not go any further if we complained any where else. We were told they were in the process of changing things back to the way it use to be. Looks like to me, your employees are walking around doing just enough to look busy. Really bad place to shop
Today I went into WalMart in san Antonio located on military and Flores and I tried to exchange a watch that was given to me as a gift. It is a timex that is $29.92 it doesn't fit my wrist the band pinches my skin. I didn't want a refund just something that I could use. I tried to get the receipt from my ex but he said he threw it in the trash and doesn't really care. to be honest I asked them if I could just get my son some pampers and wipes. His dad wont help me out and I thought that I would be able to exchange the watch for what I really needed I am a single mother and times are hard I just don't see why I am having such a hard time to get this issues resolved. I have tried to go a few days ago to get some thing else pantries and socks and the lady at the desk said I had to ask the person in jewerly. she was out to lunch at the time. I decided to wait for another day. That was to day I am in desperate need of pampers and things for my son he is 7 months old and I don't want to have him with out. I explained this to the people today and they said I needed a receipt I can't believe they were so cold hearted. I just thought that since it was up to the person in the jewerly department it could be done. I am so heart broken and disappointed with my experience there.
We had a nextbook that was under warranty that we had bought . Sent it back and got the check for replacement. Went to your store in Boonville to get the item. Took the check in only to find out that You All charge a percentage of the check to cash it. Pretty Bad when we get charged for cashing a check on your product you sell. Should have sent us a gift card instead, or something that we would have been able to get refunded FULLY! What's the point of a warranty if it doesn't guarantee a FULL refund!?
My complaint is concerning 11 Apr 15 around 8pm I was looking the Walmart site and found items on sale and decided to apply on line for a Walmart card. Walmart approved my new credit card, but I was unable to purchase anything, because it kept asking me to input my 3 digit code which didn't have since it was a new acct. So I called Walmart.com customer service support asking for assistance. They kept asking me to call various numbers and one lady hung up on; Customer Support gave me several numbers, 1877-2947880/800-925-6278/800 9666546, none were able to assist this continued on 12 Apr 15. I tried to make online purchases of $647.21 I was approved for much more but this is what I wanted to purchase. I kept going on line to place my order with the new account and I couldn't get past the checkout because it kept asking for my 3 digit code which I didn't have since the acct was new. I called Walmart.com to ask for assistance a couple of customer service clerks told me to enter 000 for security code or 999 or 123, none worked, no one could help me. I still haven't been able to order my merchandise on-line, I am very frustrated with Walmart. I previously had Walmart acct bur had bad experience so I paid off & closed it. I have a ref number DTQSFJGXAN. When will I be able to use my credit card which I was approved for 11 Apr 15 to get the items in my order. Judy Charles, 4603 Lyceum Drive, San Antonio, TX 78229, I await your response to my complaint. Thank you, Ms. Charles
I went to walmart in Manchester ct. to buy stuff and also get my baby some earrings so I was stand there at the jewelry counter for like min. and no one shows up. so I then went to go find someone in which I did and when I saw this lady I knew I would have to ask her more then once for someone to help me. so I went back to the counter to wait for another 20min and no one shows up so I went back to the same lady in which she said oh yeah I forgot sometime you just can tell when someone has a stank attitude so finally someone came and she was very nice she apologize and she tried to see if she could nock off some of the price for me waiting a half hour but the broad said no. but I knew she wouldn't because she was Spanish and I wasn't and the lady who tried to help me was black in which I am also but I bet you if I was Spanish I wouldn't had to wait as long as I did or if I did she would of gave it to me for half price I shop there to often for people to act like they don't want to do their job. I thought the store in htfd ct was ghetto but that one take the cake your company need to check on the people you hired because there been plenty of time I went in there and your employees would just be gathering around each other. a few time I was there they was cussing not caring who was around.
Downsizing of your products. I purchase your Great Value brand of Homestyle waffles. It is apparent that you downsized this product as least two times within the past year also, the new packaging sucks. I spend about $300.00 a week at Walmart however, practices like this will prompt to go to your competitors. I know your company is good at making money, now I know the reason why!
I usually shop at the Wal-mart in Broken Bow Oklahoma. I have went there the last 4 days to try to buy a 50lb bag of Purina Dog Chow only to find empty shelves every time. I finally get to the customer service clerk and ask why the riser was empty only to find out none of this product had come to the store on the truck. They guess the warehouse was empty. Yet there is no signs up and the store had plenty of ol'roy which not many people buy or they wouldn't have it either. The aisles in the store are one cart aisles. Last time I checked more than one person at a time shop. If ya would start worrying about your products, your customers, and your employees instead of all of this stupid remodeling every few years, ya would have a better company.
My wife made tacos for supper tonight and when I bit into my food, I found a human tooth in my food! We got out meat from the Kittanning Walmart. When we reported the incident of a human tooth in out meat, they only repaid us for the meat! I bit into that and it was disgusting!!! I will never purchase any meat from that Walmart ever again! And the worst part about the experience, was that we didn't even get an apology or any other form of restitution except for a refund. Made me re-evaluate where I will be taking my business in the future!
I purchased a battery from ST# 2874 I learned was 4 yrs. ago. My problem arised from the battery gett high build up of acid on the positive post. This went on from the 1st year of purchase, but I thought it was normal or maybe the car. About 2 years ago I purchased the post cleaning kit, but never used it. Recently the battery started going dead, but once I it was jumped the battery would work again. i decided to clean the post and when I disconneted the positive post I noticed that the battery was damage at the post and battery caseing. this being the source of the problem and a walmart tech installed the battery. when I approached the walmart location I was called a lier and that it has been to long. i tried explaining that this is damage I would not have known about until now. So I purchased a new battery from same location, the tech tells me that was the wrong battery they installed, Im really upset about this because the battery I turned in still worked, just had the leak and it was the wrong battery. Im asking for this to be looked into, I called the complaint line and the person said the store manager would be calling me, Ive recieved no call. as of this complaint.What can be done about this?
My daughter went to the Floresville Walmart vision center on the evening of 4-8-15 to drop off a prescription for contacts and gave the employee her united healthcare vision plan card and HSA card, the vision plan card was for the employee to verify and find out how much the insurance was going to pay for the contacts the HSA card was to pay for any amount difference. While my daughter was there she called me with the question of how to use the HSA card and Did the insurance need to be called to use it. I told her no and explained that she was to use as a debit card and to just swipe it and enter the PIN number like we do with debid card. The employee decides not to call the vision plan either because my 19 y/o daughter, who knows nothing about how these cards work told her not to call for HSA card that has a MasterCard logo on it and charged the whole amount of $101.00 to the card and this employee told me when I called to complain, that she did what my daughter told her to do when she called and asked me about the HSA card, which correct I did tell her to swipe it but never did I mean for the full amount. Certainly your employees know the difference between a insurance card and a debit card. I work in a medical office with many different insurances and when a patient hands me a insurance card and a credit card it doesn't mean I get to choose insurance benefits or just go straight and cover the full balance. Of course not, I have the common sense to know that if the insurance card information is given to me, it means the office is to submit the claim and the card with the MasterCard or visa is for the copayment. I would like this matter corrected and my HSA card refunded and to cancel the order for the contacts. I will have my families vision needs filled somewhere else.
I took a women's top back to Walmart on Shary in Mission TX. I did not have the receipt because it was a gift for my birthday 2 weeks ago and it was way too big and also not my style. Stood in line at customer service for a long time and then when I finally got up there, the person at the register said it would be a $3.00 refund, so I said ok as I had no receipt. I left and went to the women's department and looked around and there was the same top I brought back hanging on a rack (there must have been 10 identical tops there ) and it was marked $12.97. So I took the top and stood in line again for a long time and when I got to the register the person said it was $3.00 but why were they all marked $12.97 and no sale sign around. So I ended up with $3.00 which I think is totally a rip off. Don't know if I will be shopping at Walmart again.
I already sent a letter to WALMART in which I express my displeasure with the way the receipts are issued. Illegible in parts. I was trying to participate in their competition, however, I could not even read and copy some of the identification features rehired for the contest. This is not a big deal. I just wanted them to know that I had wasted half an hour of my life trying to read a document of theirs.
Please make your receipts more legible and if you are having a contest, make it as easy as possible for the customers. If I have to spend more than 10 minutes filling out information than the contest needs to be changed to where it won't take as long.
I have been shopping at the WalMart store and they have always had the frozen Milky Way ice cream bars. All of a sudden in the last 2 weeks they don't have them anymore. They only carry Snickers and Twix and when I approached the assistant manager Pete he kind of blew me off with" oh that's corporate". Rather than check to see if it was a supplier or something else why they didn't have them in the case. He doesn't deserve his position since people seem to be a bother to him.
Twice within the last two weeks a rollback price was misrepresented at the store in butler, mo. The last item was fixaflat, on the same shelf they had a 12oz can on the right side for $4.97 next to it was a rollback price of $5.00 for the 16oz can, but what was there was a 20oz can, not looking at the ounces until the checker charged me $6.97. I said something about the price and she explained the rollback price was for a 16 oz can not a 20oz can, so I complained, but nothing was done or even checked out while I was there. now if this is a way to raise profits, I for one will start shopping more at dollar general or wait until I go to Kansas city to do my shopping.
We were shopping, I had printed out the coupon that we printed off the internet. They took all coupon except for one that expired on5/4/2015. They said that it was not any good because it was off the internet, the thing it was printed off the same page 0222360587965949 on Walmart.com website. This program is a scam!
I purchased a Dirt Devil hand held vacuume, model number BD10025W and am happy with it. Unfortunately the filter, part number 3ME1950001 got a tear in it and it is impossible to order a new filter. I tried to order one at the Walmart on Glenwood in Boise, ID and the person took down my information but never got back to me. I went to the Walmart store on Overland in Boise and the service dept person told me that I must order it online. I was told that the Sporting goods dept had a computer and could help me. The people at the Sporting goods dept were very helpful to try to order one for me online but were not able to do it. The assistant store manager tried but he too also failed. I could not order one successfully online at home either. Your stores sell this model, there was even one at the Overland store. Why in the world do you sell something that you cannot order parts for? I could order one from Dirt Devil but will have to pay shipping. I understand that when I order a part from Walmart.com that the shipping is free. If I order the part from Dirt Devil or another company other than Walmart.com the cost of the filter and the shipping would be just as much as buying a new vacuume.
It is an F4 filter, part number 3ME1950001 for a Dirt Devil hand held vacume 7.2 volts model number BD10025W. Indeed when I entered the part number in the search on Walmart.com the Dirt Devil model appears but I can't order the filter. Why is this? Please help me to secure a new filter for my hand held vacuume.
I bought an electric heater at mountain view Missouri walmart. After a month or two it kept shutting off and finally would not turn back on. I took it ti Thayer Missouri walmart. They gave me a different one. It was a sunbeam . Pretty soon it started shutting itself off and finally wouldn't come back on at all just like the previous one. So I took it back to walmart in Thayer but the only receipt I could find was the original one but the heater was circled and initialed from the first return. They said the original receipt was over 3 months old so they couldn't take it back if I didn't have the other receipt they gave me when I returned it. Then they called the manager who said they hadn't even carried that heater., which is wrong because I got the replacement there and it was just like the original heater. I seem to be having a lot of trouble returning things to this walmart in Thayer Mo. I don't buy a lot of things at Walmart but I will NOT be shopping there at all until this is resolved.
It was very important that i had to order an important prescription for my ill father and for the past few fays of calling your crestwood il store, nobody answered the phone. today i called again. it rang several times, then someone answered and hung up. this happened five times. i guess the ringing bothered her. the last call i made it ran awhile, then a lady answered. i asked for pharmacy, then once again i eas holding forever! no answer at all. this is no way of doing business. people can die waiting for medicines they rely on. needless to say, i took my business to walgreens. they were very helpful and glad your company screwed me around. i used to always shop with you but have second thoughts now.
Yesterday at your store in Murdock, Florida. I purchased a GoBank debit card. $2.95 for the card and I put $20 on the card. Today I went to the GoBank web site to activate it and have gotten the run around from them. I went back to the Walmart store to file a complaint but was told there was nothing they could do about it since it was not an in store item. It is bad when you take money from people like me and will not stand behind the things you sell
I was shopping at your Nampa, Idaho store off of Greenhurst and 12th avenue today at 4PM. It was really busy! I was picking up a pack of diet coke and looking at my grocery list. I did not see or notice that I was in the coke guys way, as I was passing him he made a statement to me. He said it was, "OK that I took my time because he was on 36 hours of overtime anyways!" It took me a minute to register what he was so rudely saying to me. I just want to say that it doesn't matter how many of hours of overtime he is working, because I am paying his paycheck by shopping in your store. I know that I am just one customer, but if everyone who shops in your store was treated the way I was just treated, your company and the Coke Company would be out of business and the coke guy would be out of a job. Nice Lady who finds another place to shop!
Dear Corporate offices of Several Stores, There is a major shortage of pain medications in Las Vegas. Over the past several days I and husband have been to over 30 different pharmacies. We have been told that they are out of this medications and are not expecting any soon. I was pulled aside by one pharmacy worker and in a very hushed voice he told me that it has been over 7 ½ weeks since there last Percocet medications delivery and he is not expecting any soon. That makes me worried about the other types of pain medications. I was changed because my old medications was even harder to find each month. They do not work as well but it is better then nothing. Well, right now I have nothing. I will not say who as I do not want him to get fired or threatened.
I am not only a patient but also a care taker of two elderly persons. I am not able to get there prescriptions filled. She has cancer, he has kidney failure, I have a ton of thing wrong and my husband has arthritis. None of us can get anything filled. We have been long time members of the same pharmacy for over 20 years. We are being forced to look elsewhere. When I try to talk to the pharmacist (most won’t come to the window-that is great customer service right there). They look at you with a blank look of “Sucks to be you” When you ask when you can get it filled all they say is “Try a different pharmacy”. Well guess what this does not work. I have asked if they can check a different vender. They just walk away.
Have contacted Endo Pharmaceutical to see if they are having problems. They said they have plenty of pain medications of all kinds. They are shipping them to their distribution centers. So where are the medications going from there. They are not making it to the stores? At least not in Las Vegas. No patient with a legal Rx should be without their medications. Elderly people should never be made to stay in pain.
I purchased Hamburg at Walmart on March 27th when I went to use it I noticed several spots that looked like needle pricks. Today April 2nd I went to return it because I had an appointment at noon to get my taxes done. I arrived at 11:45 and there were 2 peoples working and waiting on customers with 3 more in line me being #4. The manager in charge of the cashiers told the cashier on lane 13 that pickups were to go to customer service lane 1 because there wait time in line was so bad. I took this as to hell with customers doing returns. So then one of the clerks doing returns said she would check on it left and had still not returned at 12:31. The second cashier started taking people out of order to do customer pick up. I then asked for a store manager. I finally completed my transaction at 12:31 missing my appointment. The store manager never showed up. I tried calling your 1-800 # after ten minutes on hold I was discounted after giving her my name # and the store address, I thought she would call back but never did. The store # is 1513. Put I guess I should expect this type of service since that's the one think you don't advertise. I also know nothing will change with this complaint except my shopping there is a Publics right across the street and they are always happy to see me.
Rating me experience with the store and 1-800are a negative. 10.
The Company's response to the Arkansas Religious Freedom Act was totally uncalled for. I received this info on Facebook and have forwarded it to all my contacts and have suggested a one month boycott of all your stores. It is time you people grow up and stay out of government related issues!!!
By the way I have 115 contacts and asked them to forward it to all their contacts so it might hurt you where it should!!!
Your packaging for Montelukast Sodium Tablets 10mg is horrible! The only way I can get to the tablets is to cut the packaging with scissors. With my arthritis I can not press and hold the spot and pull the tray at the same time. Please consider new packaging that is easier to extract the tablets. Thank you for your consideration.
I just came from one of your stores. I had picked up a 9'portable fan that I really wanted it was what I had been looking for.When I went to check they told me they could not sell it to me because it would not scan.I was very mad .if you are not going sell what you have on your selves why in the hell put it out? Now if I go back {and that is a big if] in a week or so they will have sold them all more likely. If this the way you do business I will go somewhere else.And I spend a lot at your stores. If everyone felt like I do and I have been hearing a lot of people that feel this way ,you could loose a lot of business.
Store in Augusta Kansas of Walmart, 03/31/15- and 04/01/15 Have tried to buy mulch from garden center no one there, today went to custmer service and girl did not know of number of sale mulch and gave her my receipt from last time she said it did not have number on it, this is not good we have a garden center but not all time no one there and it time, I waited tuesday by gate to see if they would open it, for five minutes they said up front they were on lunch that was 11.00am it was 11.30 , and there were over five people wanting into the gate and left. We was told we would have a great garden center when this opened and this is not happening. I realize when people are off but there should be someone to replace them. And your fresh veg, dept. for over six months products are not good, look that they have been frozen , some products need threw away they are dark, we love our store, but want product fresh, and people to work in departments were it is need, thank you
Worse Walmart in the USA. Just finished a trip around the USA and found this to be the worst laid out store in the country. Other stores are laid out almost the same. But not this one. Terrible!! Do something...
I originally bought my son a bike at the Walmart in Port Perry Ontario, after a week the handle bar started to come loose so I went to exchange it. They did not have the same bike so I paid the extra $20 and got the only other bike with the 20" wheels. When My son tried it at home it ended up being to big for him. I decided to try the Oshawa North location as it is much bigger and would have more selection. They also did not have a bike in my sons size so I asked for my money back so that I may go to Canadian tire and try there. I only had the receipt I got when I exchanged the bike earlier in the day, they did not give me back my original receipt. I was told by the customer service clerk that because I didn't have the original receipt from the bike I originally bought their was nothing they could do. I asked to speak to a manager. She called a manager to come then commented to the other staff behind the desk that she was going on break because she couldn't deal with this crap. She then walked by, put her hand up and looked at me with disgust. The Customer service manager came and explained that the receipt I had did not show how I paid for the bike even though it did show the date and the amount that I paid.
I can't understand why this would be an issue. The receipt I had showed the amount that I paid, what does it matter the tender I used? She called an assistant store manager. He seemed to have trouble reading and understanding the receipt and me it was policy but he would give me a store credit. I didn't want a store credit I wanted to buy my son a bike. I explained that the receipt showed how much I paid so what was the issue. He proceeded to ask me questions as to why I wanted to return the bike, (it was to big) what was wrong with it? (nothing it was to big) what was wrong with the first bike I bought (the handle bar was loose, but that's not the bike I am now returning). In the course of an hour ( yes that's how long it took) he asked me the same questions at least 6 times. He suggested I pick an other bike form the store (if there had been another one I wouldn't be arguing to get my money back) I finally did get my money back but I left the store felling exhausted and extreamly frustrated. I had other purchases I had planned to make but I left the product there. Even now the next day, when I think of the hassle I went through, I get worked up. I work in customer service and I know it shouldn't have been this difficult. I had a receipt albeit not the original of the first bike. I get policy but common sense should prevail. I often shop at the Oshawa North location but I wont be anymore.
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