Contact Denny's Corporate

I have been a loyal customer In San Jacinto for the past 12 years. Over this period of time I have noticed the decline in services and food quality, while at the same time the prices rise. On my last visit was the worse. First, my standard order, Pot Roast dinner was removed from the menu. So I ordered sirloin steak dinner. It came with dry mash potato's , no gravy. I request brown gravy They had none. I was told they would make gravy. The wait for the whole meal took almost 40 minuets. After eating the steak they came out with something in a small bowl of white something and called it gravy. We would eat breakfast 3 times a week there, but each time the menu choices changed and the prices went up. I now consider my wife and I as FORMER CUSTOMERS. For how we were treated on the last visit, and the lack of choices on the menu, we have chosen to seek other places to dine. Its not worth the money and our time to get less for more. Date of Visit was June 20th 2020, @ 8PM. (The blamed the long wait on the cook)

It would be negative if available. Waitress really showed she didn't want to work. Ordered slugger and no coffee available and no discount on meal. This is a truck stop. Could no one walk over and ask for filters?
Food overcooked. Nothing good about stop.
Store 9233.
We eat at Denny's often in DM

We wanted to let you know that we are a loyal customer but since you changed your coffee for what ever reason it is horrible we have to bring out own coffee when we come for breakfast that is not right please find a better coffee ..... there is a lot of choices out there when we talk to the places it’s not just us that thinks your coffee is horrible.....

Jul 12, 2019
My wife and I came thru CT (6-20-19) and ate at the Denny's 7208, 621 Queen St, Southington, CT facility. What a disappointment that facility.

#1) Floors were so slippery we each had to hold on to whatever was close to avoid slipping and falling. (we should have left right then)
#2) Our server took several minutes before taking our order. (we should have left right then)
#3) Order finally taken: 18 minutes later we were getting our food. (we should have left right then)
#4) Check out- had to get up to leave before check total was rendered, it took 7 min to be checked out by another server who was in no hurry to take money from us and others standing at the front checkout counter. Incoming new customers were seated well after we were ready to checkout.

What a disgrace to the Denny's franchise. We won't be back!! We hope this experience is not paramount to other Denny's.

Lebanon, OH

I ate at Denny's on I-5 just south of Eugene, Oregon the host who collected money went outside to feed a cat and pet the cat came back in and handled utensils and glasses for food for customers without washing his hands or use a sanitizer, went to the bathroom took a crap and did not wash his hands. Denny's should teach these people to clean them selves every time after touching animals or money or restroom breaks. The cat had it's own cat house outside and Named Denny's. I will never eat at Denny's again.

Why have all the Denny's around me here in Magnolia/Houston TX. stopped carrying mozzarella cheese sticks. I like lotts of other things on the menu, but patroined your chain alot and always chose mozzarella cheese sticks w/sampler or by themselves.

Went to the restaurant at around 11:30 Saturday night after going to the movies to eat along with my wife and her friend walk up to the receiving desk and identified myself as a disabled person with my state-issued California state card in my hand and ask to be seated the person who was doing this eating a host ignored me there was about three waitresses and waiters waiting tables and I will vote for occupied tables had a party of about 6 ahead of us I asked to be seated because I am disabled and was told that you going to have to wait if that's as you have a table open there it is his for disabled people and I would like to sit down with my wife and family if you don't allow me to do that I'm going to contact Denise office by email he said I don't care who you contact and turn around and walk away you're going to have to wait so we turned around and we left I have a test several times I recently moved here to Pittsburg California from Oakland California and expect to be treated here if this then he and I have been treated at Denny's alcohol across this nation I asked you to look into this matter before I contact an attorney and find out why a disabled person and his family would be denied service at this Den location thank you very much I can reach that area code five one oh 882 97122 my mailing address is 2215 East Leland Road Pittsburg California 94565 this restaurant is located Antioch California and Pittsburg City lines across from Delta Fair shopping center in Route 4 Auto Center Drive and route for California route thank you for helping us sincerely Robert Parker and family

Absecon nj. Manager Caitlyn begged me to let her borrow money and I felt sorry for her and let her borrow $200. After she had me flagged from dennys and went pay back. Why? Evil. I won't ever go back

I came in this mirning.there was 1cust only.I had achoice to sit either on the bar or on either table near the bar.my order was shirt.I told the waiter that. The hashbrouns were mussing.he said it did not include it.later he was sorry and agreed it came with it.never offered coffey.never came back to table.I asked for a to go box and left the money on register counter and left

On Sunday, May 26th, my husband and myself visited Denny's at 6131, Highway 6 South, in Missouri City, Tx 77459,
for breakfast. We visit this location frequently. We have noticed over the last few weeks that the food preparation has gotten very slow, however, this Sunday, their service was AWFUL. We actually were seated pretty fast but were then left seated for 30 minutes before anyone ever came to even get our order or give us water or coffee. The waitress that finally did come and ask us if we had been waited on was not even suppose to be our waitress. There was a colored gentleman that kept going all around us and by us and never stopped at our table. Well the girl did take our order but then when the food came they served me 1 plate and my husband nothing and about 5 minutes later started bringing him his plate. I have 2 Sons, both have been in the Restaurant Industry for a long time and I do know the procedure for waiting and serving through them. I went and tried to report it to the Manager, who actually could have cared less. He told me we are really busy. I told him, "No" when we got here (by now 45 minutes before) there were only a few people here. I finally stopped and told him I could see that he did not care but I did tell him I was going to report the service; he didn't care. I am a Insurance Professional and have been working since I was 16 and I can tell you that kind of Service would never be permitted or we would not have any clients. I don't know who is to handle complaints like this and I am not asking for anything, however, I will tell you that if the service at that locations continues that way, pretty soon it will not be profit making; if even still open. I really hate reporting this but if someone doesn't make you aware you will lose that business.

Martha Sanchez

Denny’s in Fort Smith, Arkansas May 25th, 2019
Although we were seated promptly it took 10 minutes just for coffee and water my husband wanted a coke and he got coffee as well another 20 minutes went by before we were able to get sugar. Over 30 minutes went by When we finally decided we’re just going to pay for our coffee at the register and the coffee was almost 5 dollars for 2 cups of coffee when in many other diners it’s free or at least a lot less. Additionally as we were paying for the coffee our waitress lady said our food was just about done so we decided to stay for the rest of it and took it to go and although the food was at the window and we could see it sitting there, it took them another 10 minutes before they were able to package it in to go trays and hand it to us. When we got home the order was only halfway right! I am very disappointed as is my husband! Not to mention our meal was a total of over $26 which in itself is outrageous! Perhaps you may need to hire more servers or train the ones you already have. Thank you for your time.
Diana

Came in at 8 pm tonight. Every other table and booth were dirty. Said they had been busy earlier. Got our food at 8:45 and our waitress Betty said she had to help new cook make it. Most tables stayed dirty long after vacated while some of the waitresses visited with the 6 tables occupied. Will be a while before we come back. Poor Betty seems to have been the only one doing cleanup.

Custom service was not so great.Server wasn't well familiar with !venue prices or discounts. No Value menus was offered. Frozen cook burns on Cakes.

Went to Dennys / San Leandro, CA this evening - 4/30/19. I ordered a "Lumberjack Breakfast" with all sausage, wheat Toast & a diet Coke. A young witness, who appears to be in her early 20's, slim build, soft spoken, appear to be of possible Asian decent (I dont know her name) but She was the only female waitress on shift at that time, assisted me and my brother. I've seen her prior times, I'm sure she's familiar with our faces.. She took my order. Bro didnt eat but drank water and sat with me. I also ordered Sugar Free Syrup for my pancakes. My food arrived in a timely manner. She delivered the food and left. While waiting, I finished my diet Coke and my bro finished his water.. I realized I also needed some hot sauce for my eggs. I also realized after taking fork fulls of my pancake it was feeling very mushy and paste like in texture. So as I forked thru the pancakes, I realized, the pancakes weren't done. So I tried to eat around parts of it and finally had to stop. I was eating slow, using my phone.. and talking with my bro - so time went by..and my waitress never ever returned to check on us..at all. The restaurant wasnt full. It wasnt half full. So after waiting an unusually long time, hoping to see her, I finally had to get up and go to the front counter for help. When I got to the pay counter, I noticed my waitress on that side area preparing an ice cream type order. She noticed me, then came to the counter. I shared with her that I wanted another Diet Coke , water for my bro and some hot sauce. I didnt mention the uncooked pancakes then because I wanted to show it to her when she arrived at my table. So I went back to my table, by the far end of the restaurant and waited. Eventually a Male waiter approached the table with drinks on a tray and said he was dropping off our drinks..and hot sauce. I tried to mention the pancakes but he quickly let me know he was there to bring my drinks..and moved on. I understood he wasnt my waiter so I just waited. And we waited. I know we had to have been there about an hour.. So I was really surprised our waitress never, ever came over to check on us. I finished my food and was drinking my Diet Coke. At some point I noticed the diet coke tasted a bit stronger than the 1st one I had...and I took more sips and realized, this wasnt diet Coke but a regular Coke drink. I'm diabetic! I cant drink regular soda like that! So that freaked me out a bit.. I finished a few more bites of my food and was ready to go. The waitress finally showed up to the table. I expressed to her my concerns .. I also mentioned the uncooked pancakes. She offered to have me a new oder of pancakes made, that I could take to go. But I was finished with my food and simply pancakes to go...wasnt of no interest to me ( what am I going to do, go home and eat pancakes?). I told her that was okay...but she could adjust the bill if possible.. She never apologized and didnt discount my bill for the pancakes, that I noticed. I went to pay the bill and asked if there was a manager on site. The guy who I paid my bill to said no Manager was there. So I paid and left. Me and my bro are familiar faces at this Dennys. We have eaten there too many times to count. We have a great repore with the staff there and are usually always treated very well. So I'm a little disappointed we had this type of experience, this time..

Primarily I've been coming here at this restaurant # 6679 for over 5 years. On this day, this greeter/hostess was extremely rude, got her menus while we just stood there, we had to ask was she ready to seat us. I don't even know her name, because she didn't say it. I understand people have bad days, but why stand in the front. Why be a greeter, its called a greeter for a reason. Can someone at your company or store please contact me in regard of this situation. Thank you

I have always liked to eat at Denny's and have the Breakfast Biscuits, gravy & hash browns at $4.79 until the last two times. I eat at the Bullhead City, Arizona Restaurant. I asked the waitress if there was a new cook because the gravy tasted just like they took a salt shaker & poured it in. She told me they changed the gravy to another one & want to change it back to the old one again. Evidently you haven't tasted it yet or you would recall the gravy from all your Restaurants. This is a BIG Health Hazard. Why change the gravy from the old one when it was perfect the way it was. You can believe I wont eat at Denney's again without calling first to see if they have changed it back to the old one again. Please try it for yourself to see how serious it is.

Marybelle Silva

on 04/05/2019 3:30 am. I order 8 orders of pancakes.
pancakes were burned.

on 04/09/2019. at 4:15 am I order 2 order of pancakes and was bringing my familky for breakfast after a long drive from Mexico City.

host took my order and manager got upset at host. and host told me Dennys was closed???? I thought Dennys was open 24 hours...

and why she took my order and then told me store was closed.

Makes me feel I was refuse service because I complained about large orde of pancakes was burned.on 4/5/19.

I didnt took a picture because It happens once in a wile. But to be refuse service for pointing a mistake out. makes me upset and will complain about it.

I hope something is done about it

I arrived at Denny"s today @ 11:15, was seated at 11:25. Waiter took our order @ 11:30. He brought us our drink which consisted of water and a coffee. By 12:15 we still did not have our food. Now I know it was a Sunday and it is busy. but lots of people that arrived a lot later that we did were getting served their food. our waiter was spending a lot of his time with a couple that was seated in back of where we were seated. At this point in time the people that sat next to us that had only been seated 15 minutes prior were served their food. I this point I got very angry, and went and explained to the lady at the counter what had happened. I offered to pay for the coffee, but she said I did not have to, at this point she went to investigate what was going on. I was hungry and angry so I just left. Denny"s I went to is 2322 S Mooney Blvd, Visalia CA 93277. I did not get the name of the waiter, but he was Hispanic male with a man bun on the top of his head. Very bad service. My address is 344 N Shasta Ave, Farmersville ca 93223

soy cliente de los restaurantes dennys ..
hice una llamada al restaurante para ordenar unos nachos pero le pedi a la persona que contesto la llamada que porfavor me diera el pico de gallo separado y pues a los 45 minutos llege al restaurante y recogi la orden y pues me habian rebuelto todo …
regrese al restaurante y pues les dije que me habian revuelto la comidas
solo era de quitarle el pico de gallo y pues darmelo por separado..pero un senor de la raza blanca salio de un solo y me tiro los $ 10 dolares y le dige que no queria el dinero y me dijo que no podia darme todo separado y le quise explicar que no queria todo separado solo el pico de gallo .y no me dejo ni hablar y pues me dijo que no me hiba a vender nada ..le pedi el nombre y me dijo que se llamaba BOOB .soy hispano ciudadano americano ..PERO ESTE HIJO DE PUTA RACISTA..cree que el restaurante es de EL.. tratando a las personas como basura ...
no tengo nada en contra del restaurante porque soy cliente de ellos ..pero esta persona deveria de irse de ahi ..
lo pudiera escribir en ingles pero quiero que mi comunidad sepa de esta MIERDA RACISTA ..

Entered the store stood for 10 mins. They sat us down the ten mins later sat another party down and immediately took their order yet were still wait8n on any word from anyone. The hwy 9 store in sc off hwy 85 the worst service ive had in years. They intentionally ignored us. We asked for a manager and they all scattered like cock roaches.

WE WENT TO YOUR WATERTOWN ,NY RESTAURANT SATURDAY MORNING, WAITED A LONG TIME TO BE SEATED WITH HARDLY ANY PEOPLE IN THE RESTAURANT, 10 MINUTES WAITING TO ORDER, TOOK ORDER AND WE WAITED 35 MINUTES AND WAS TOLD OUR ORDER WOULD BE STARTED AFTER SEVERAL IN FRONT OF US HAD ALREADY GOTTEN THEIR ORDER AND THEY CAME IN AFTER US. NO EXCUSE FOR THIS TYPE OF SERVICE, WE LEFT AFTER WE WERE TREATED POORLY BY YOUR WAITRESS. DONT KNOW IF I'LL EVER GO BACK

My two young kids and I went to Denny's to eat. We were put on a list and they sat 3 groups of people that came in after us. So we left without eating. I find this so rude and I'm so upset I don't even know what to do besides never go back and never give Denny's business again.

Tried to order breakfast this morning. The machine denied all cards for a $6.31 order. I was the only person at the register & the guy was unwilling to cancel transaction & start over. Told me he didn't have time & told me to leave. I told him he was rude. He must be the owner. I have no intention to EVER go to Dennys in Red Oak, TX again

My husband and I just left Denny’s located on 21st Ave Thomas Rd Phoenix,Az . My husband ordered all you can eat pancakes,glass of water . I ordered the Value slam and coffee. My coffee arrived cold asked for a new cup of coffee told server it was cold, second coffee cold again . My food arrived ordered sunny side up eggs , they arrived burnt on bottoms and yolk was dried looked disgusting!! Pancakes were cold as well .,, we left our table told server our problem and that we leaving to eat somewhere else ..all he said was fine!!! Did nor even apologize!! And Denny’s was not busy at all !! To receive this poor service ..at the least maybe three table with no more than 8 people total !! this was a very bad disgusting place to eat !!

I’m at 16751 Aurora, CO location.
This place is filthy. Dirty floors, silverware,
The cart used for picking up dishes extremely dirty.
I can’t imagine what the kitchen looks like. The skillet my food was served on was beat up with chips & cracks.
The pad for handle filthy.
Somebody’s going to get sick.

My wife and I both ordered the Country Fried Steak from the 55+ menu. We could not eat more than 2-3 bites because of the excessive salt and pepper amount on the brown gravy. Photo on menu shows white gravy. The very nice manager Gio, comped the items we sent back, and we ordered another entree. He explained he has had numerous complaints and that we were not the first. You changed the gravy makeup and it is terrible. The store is an South Padre Island, TX. #8653, date was Feb.17. John Keeney 913-633-5599

Denny’s restaurant #7822
Henderson, Ky. Went to have some lunch after church, knowing it would be a little bit busy, I was seated at my table and wait about 7-10 minutes before a waitress named Terry P. Served me my drinks. She only came to my table once. I waited well over an hour to receive my meal. Which was fine, but I expected my food to be hot with waiting so long. My mozzarella sticks were like chewing on rubber and weren’t cooked fully. Then I received my Cali club and fries. I asked for no tomato and extra cheese, and you guessed it. That didn’t happen. I let it slide and just took the tomato off no biggie. But my fries might as well not have been cooked. So I complained about my crummy service and cold food. ONLY TO BE CALLED A DUMB BLONDE. No tip for the waitress, the manager was the one who called me a dumb blonde. I figured instead of getting attitude I would contact you, and let you address it. I still love your franchise. Especially the O’Fallon Denny’s I always had the best service. Hopefully this will be resolved and both the manager and Terry will learn their lesson. Thank you!

The staff is horrible in the Denton Texas location. They were literally turning people away at the door claiming there was a wait for 20 minutes and the lobby was damn near empty. My husband and I requested a booth, across from our booth another booth was full of nasty ass looking food and drinks which turned out to be the sorry ass drug addicted employees lunch. They would take turns and come to this gross ass mess and eat right there in front of customers but there was a so called wait. Incompetent with bad attitudes. Now to the awful ass food which the nasty ass high as a kite cooks sent out. I asked for onion in my eggs. They came out and there was literally brown ass sautéed onion on top of my shit and it looked like shit. My husbands eggs came out runny when he clearly ordered them and said fried hard. You could hear everything the staff was saying things like cursing and the bitch ass so called host getting an attitude about people ordering meatloaf and pot roast because they were out of it. There is no telling what they probably did to our food. During the time we were there we saw at least 3 parties leave the hellhole. I give this place 0 stars. -0 stars.

The food was the wors and thay took a long time to give us our fooodd it took likr an hour and 20 minutes.The manager there is the worst he does nothing but sit down he should be fired.Before u go to Dennys I recommend going to chilies or somewhere else. The maneger like to hug his girl worker a lot from what i saw.

On 2-6-1 around about little after noon time I thought I come have me some lunch,the waitress who served me was extremely rude from the time I came in I order some fries,ibtold the serve they were not hot and not cooked all the way so the other server said to keep those and she will replace them so the one that was rude came after me getting my fresh order,she talking to me rudely in front of the customers I told her hey I don't deserve your rudeness,she then took my new order and tossed them out,and I told her your not going to take your bad day out on me she then got her mgr.after then telling me to leave her mgr.did not do nothing I didn't get what I came for ,the waitress was wearing a name badge her mgr.told her to remove it so I couldn't take her name down I've been coming here for years,the sad part about all this your mgr.did not once correct or said nothing to repremend her,I don't know if you allow this kind of treat ment to your customers ,as I'm putting this I'm very upset and was totally embarrassed I have alot of friends and family that attend Denny's and my church family,who also hold meeting at the other Denny's not to far from this one ,sorry I couldn't get the name she took her name tag off,my name is Vincent Jones,my ph#209-409-5595 thank you for you time to look at this complaint I'm very disappointed being a long time customer and all ,well have a good day .

We have breakfast at Denney's every Tuesday morning. Everyone that has ordered anything with gravy on it could not eat it. I tried a dish that had biscuits and gravy today and I could not eat it. Very very salty and a taste that was not good. I will not order anything that has gravy on it and if I am in the mood for biscuits and gravy I will go to another restaurant.

WE eat breakfast at Denny's a lot after church. Usually had your sausage gravy on Biscuits, but you have changed the gravy and it is terrible. Please go back to the old.. Also the new is way to salty, plus a bad taste.

My husband and i attended Denny's in Plantation Fl. I ordered the zesty nachos and BYO slam on 12/12/18. Almost done with my pancakes, i noticed a thick piece of hair in both of my pancakes. As i was waiting for my waitress to come to the table,i also noticed a another piece of hair in the nachos. When the waitress came over,i showed her the pancakes. I didn't mention the nachos cause i didn't want them to feel as if i was trying to get a free meal. She took my plate to the manager in the back. All he or she said was to take off $2. They didn't even have the audacity to come out and speak to me. That made me even more madder than the hair. I went on Denny's.com and sent a complaint..no response! I am extremely upset. I have pictures of the food and the reciept. If no one responds to me, i will take this to the news!

Your newer location on Broadway in Knoxville, TN is the worst I've ever been in. It is always understaffed, the manager is never in sight, the wait after ordering is always 30+ minutes, you have to ask for drink refills, bathrooms are out of towels & nasty, etc. This has been the case both times I've been( I went 2nd time to give benefit of doubt). And, I'm talking about Wed. or Thur. night between 8 & 9 with only a handful of customers. It was so bad the second time that I walked out after 40 minutes! I've already told several folks not to go there; and I will not be returning. You had better do something quick, or your reputation will be more pitiful than the service at said location. Thanks. JWS

The wife and I went to Denny's Restaurant #8807. about 8:30 A.M. 12/06/18. It took about 10 minutes for us to be told to seat ourselves.
Upon finding our seat, it took another 10 minutes to be brought menus. with only 5-6 other customers in the place, it took another 9-10 minutes for our order to be taken. After about 12 minutes, our beverages were served to us without silverware or crème for coffee. Our waitress returned about 12 minutes later and I asked for cream and silverware and napkins. Her reply was they were out of cream but I could go to Flying J's and retrieve some cream packets because they weren't allowed to and walked away. A different waitress brought us out milk for our Coffee. A few minutes later our meals were served. My cup was empty and the wife's was cold. My wife went to the counter and got a second cup. She noticed that there was no sausage with our Grand Slam Sluggers. A few minutes later the waitress returned and was asked about the sausage and napkins. Waitress replied that she would check to see if there was any. She brought back sausages and more coffee. Finally after receiving and paying for our food we left. Worst service I have ever had from a Denny's Restaurant. order # 475898/ store # 8807.

My husband and I went to Denny's restaurant (store #7211) on December 1, 2018. We ordered 2 meals; 1 pancake and 1 French toast breakfast. The young waitress brought us our coffee which was only lukewarm. She never came back to check on us, in the meantime my husband had to actually go find her to let her know that the coffee was cold. Approximately 20 minutes, later when the food arrived it was cold. We could not even melt the butter on our meals. My husband immediately alerted the manager the food was cold. The manager looked at him in a blank stare as if to say "What do you want me to do about it?" At that point the waitress jump in after a couple of steps seconds of silence and told us they would bring more food. When my husband arrived back at the table we had to track down the young African American waiters and get a refill on the coffee. By the time the food came the 2nd time we checked it and it was no different from the 1st time.. cold!!
We both grudgingly and discontentedly attempted to eat the food but was unable to enjoy the food in its entirety because the food was unappetizing because of the length of time we had to wait and the total disappointment of both times the food arriving cold and not having our waitress come visit the table to see if there anything we needed. We also had to get-up-and-go get syrup ourselves. The manager never at any point came to our table to see if our concerns had been addressed. My husband and I ended up leaving the restaurant in total disappointment, disgust and in despair not having a satisfying meal. I really don't think we should have had to pay for cold food when obviously breakfast is a hot meal.
Thank you for your time in considering this important matter.

Sincerely,

Charmardee Smith and Victor Pearson
(424)-382-4883)

I went to Denny's in Thatcher AZ and the service is lousy the food we got was cold it takes a long time to get the food and the waitress told me that the manager was outside smoking POT she said that they do it all the time how can this be good for a business, I have heard of a lot of people just walking out because of the service and not getting there food.

An employee named Joyce Glaze was very dirty in appearance and had a fowl odor as well. She coughed on our food and when I asked for it for the food to be replaced she became very agitated. She used foul language and mumbled under her breath at what a bitch I was. She then just took our food to kitchen waited for a few minutes and returned with the same food that she had previously coughed on. This all happened at the Cullman, AL location on 157 on 10/23/18 around 8:30 a.m. I also feel that the employees should have proper dental health when working with the public as someone with broken and blacken teeth is unappealing to eat around.

My son and I ate in the Great Falls Denny's on 17oct18, our order was taken at 12:40. There were 5 tables besides us, four of which were already eating. The other table had ordered. Their food came right after we ordered. Another table came in about five minutes after us. Their food, clearly food that had been cooked, was delivered before ours. At 1:12, we were unable to get our waitress's attention, and asked the other server to check on our order, as my son had to go back to work. He came back with it, and it was cold, we advised the server of that, he said they had only one cook. We had no time left, so we ate it. When we paid, we told the cashier how long we waited, and that it was cold, his answer was that they were short 3 people and were "really busy". SEVEN tables is not busy. I have waitressed for years, and I was a manager for years. One of the servers could have helped that cook put up one hamburger and a turkey dinner. However, I did see one person who was dressed like kitchen staff out smoking, so maybe that was the delay. I realize good help is hard to find, but how can you stay in business? This is "rush hour" and you had no customers to speak of, and still couldn't take care of the customers. My son and I will meet at a less convenient place from here on,

We went into Denny's to eat a meal. No one was at front desk to seat us. Waited a few minutes and no one came. Hit bell at front desk and waited about five more minutes and hostess came and seated us and gave us a menu. Waited about ten minutes and no one came and brought water or ask us what we wanted to drink or if we were ready to order. Husband went to front desk to ask if we were going to have a waitress. Her reply was "we'll see." Then an employee came by and asked us a question but she did not speak good English, so we could not understand what she was asking. She left. We waited at least ten more minutes and no one came or acknowledged that we were there. We gave up and decided to leave. There was no one at the front desk so no one knew we were leaving. Very poor service or reall no service. We have decided that we will never try to eat there again.

Went to Denny's on Saturday morning about 9;30 taken to a booth 20 minutes later asked what we wanted to drink....15 minutes later no drink left restaurant two couples left while we were sitting there....

1125 BUCKSNORT ROAD, JACKSON, GA 30233. I stopped at the Denny's with my granddaughter. Customer's were waiting 30 minutes to pay bills. No on came out to seat customer's although there were many empty tables. The "manager" got into an ugly argument with a frustrated customer who hadn't been seated. There was even a exchange of "yo mama" word. It took almost an hour for my food to arrived and it was not edible. There was so much salt on the hash browns I couldn't eat them. My plate was swimming in grease from the bacon. The grease has soaked into my toast. With all hostile behavior going on I decided it was best not to complain. I paid my bill and clicked on 10% tip but it automatically 20%. I just paid it and got the heck out. I am also reporting this place for inspection. It needs to be shut down. Terrible experience.

The food was awful and the service was poor. Manager not a customer service type , rude.

Service is terrible, Waitress really did not care if we ordered anything, something must be on her mind but not her job. I have been going to Denny's all over the US for 30 years before they were even called Denny's. Food not acceptable to my standards, cold, too long to arrive. I really enjoy Denny's as I like their breakfast 24 hours a day. Since this is the closest one to my home I will be going less as I have to drive much further to a better managed and serviced location. Someone is definitely not managing properly or does not know how to hire employees that are interviewed properly and screened to be people friendly and competent. I have run a small comply of over 200 employees and my managers are and were responsible to hire qualified people. Sure at times there are slip ups but my managers would retrain under achieving employees to give them a chance to improve there job skill before they need to be eliminated. Everyone deserves a chance, but I will avoid the business on Fowler Av. Tampa

The good side. I am taking my family and grandkids out to Denny's within a few days or but not to this location. Thanks in advance Joe S.

Ordered online today to pick up and literally EVERYTHING in our order was wrong.
Ordered french toast slugger, only got the french toast.
Ordered the new berry pancakes, and they forgot the strawberries.
Ordered a loaded breakfast sandwhich, with gluten free English muffin, got regular. I order
ALL eggs were ordered over easy, ALL eggs came out over hard.

Called a manager as soon as we got home (10 minutes after picking up) was told to go back and once we got there they said they didn't know what we were talking about!!! What the actual heck.

The wife and I went to the Denny's in Warrenton Missouri ( July 4th). After we where seated we waited 15 minutes for a waitress to take our drink order, never happened. I'd say there was maybe 4 or 5 tables with other customer's so being busy isn't a excuse. For some reason this location is always under staffed. Every since this store reopened after being remodeled its been bad. Several thing's taken away, biscuit's, dip able veggies. People leaving.

Went to Danny's about 2 am the service was horrible . The waiter came out took our orders. The food was prepared and sat in the window about 15 or 20 min the waiter was told by another waiter that she had a order up . i hear the other waiter say that the food had been sitting there to long and it was probably not warm .even after being told she still proceeded to do everything else but bring the tray. I spoke to the manger on duty he was so nonchalant . i eat at Danny's all the time i don't think after this i will return.
Thank you

Went in. Not acknowledged.seated down far away from entrance with no hello, be right with you or anything. Sat there for over 5 minutes with no service. They were not busy. We left. Denys on main street in Hesperia, ca

I ordered using the Uber Eats app. When I got my order I was shorted my hashbrowns. I called the store and they put me on hold for a very long time then Evelyn came on and said she was the manager. Her attitude from the start was rude. I explained the situation and she said she wasn't sending uber eats back and could not refund me either as I will have to call Uber. She was so rude and unconcerned that her store screwed up and is now causing me to have to waste my time calling her rude ass as well as now I have to go spend time on the phone with Uber to get a $3 refund when all I wanted was hashbrowns with my eggs. I understand people make mistakes but Evelyns attitude was so rude RUDE when she was the one that made the mistake. Cannot express enough how pissed I am at the way she treated me. I am definitely spreading the word on this. Eveylns store is: 1311 W Palmetto Park Rd, Boca Raton Fl 561-368-3212