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Write for Us KFC Complaints Continued... (Page 21)
1319+ reviews added so far. Upset? Call KFC corporate: 1-800-225-5532
My family and I walked in and ordered our food mostly KFC food and my son- in law had taken his back up and told them he couldn't chew it .. it was too hard they gave him extra crispy but ordered and asked politely if they could give him what he asked for.. but they had non ready so he said ok and waited a very long time to get his order... so when it was done he went back up to the window and the girl in the back was handing his order to the girl up front and said out loud to the girl up front something to the effect of here's your chicken hope you can eat it or cram it up your ass if you cant .....she had a bad attitude and as we left I stopped to say something to the manager about that not being to cool to say things like that out loud with in ear shot of everyone standing there at the counter....
I continued to tell her that, that she shouldn't be working with people if you don't like to work in a hospitality business .. she could lose her job for that .. then this "manager" asked me to point her out and I pointed to her but she missed seeing who I was talking about so I said "the black woman right there" "she said which one , the chunky one?" and I said yes... I also said Im sorry if I offended anyone saying it that way I didn't mean any harm by it .. I was talking in a hurry she said she would take care of it and I left it at that and left.... then we go back there 3 weeks later and we get told that they cant serve us anymore and we need to leave.... I asked why and she said the girl I complained about was the store manager... and the staff was told to not serve us ever again.....
Now Im sure how I said "the black woman " might have offend someone but how else could I explain it in a hurry to the person in charge.() who said she was she manager and wasn't), who I was talking about they don't have name tags on in the back... but as far as what the real store manager said about my son- in law was uncalled for and unprofessional...... but to ban us from eating there again is way out of line.... so I asked the first girl I talked to ( the non manager) why and she said her store manager said we cant serve you guys anymore and told me to call corp. or talk to the store manager and shes not here... I asked what her name was and she said Pat and I asked for her last name and they refused to give it to me .. So I left and Im writing to you now about it... we spend a lot of money in there and all the other KFCs we go to .....
This is NOT how to run a business...... I would like "Pat" to give a public apology to me and my family for her rudeness .....
I have been to this KFC a number of times and it never seems to improve, and after the recent tv programme showing regular inspections i have started to think this branch has never had one! We went one time and the staff on the front desk spent too much time giggling to each other instead of serving people and whilst we were being served they spent most the time whispering to each other and laughing!
The other weekend we went, same staff were on. Served our food and yet again too busy giggle and having a conversation whilst we were placing the order. As we were sat eating the que was from the counter going all the way to the main door, and they were picking each other up laughing and staff from the kitchen were coming picking the girls up and singing very loud as i am sure all this would be on the stores CCTV. As we were eating one girl starting to clean the tables as people were complaining over how dirty they were there was food and sauce on the floor looked like it hadnt been swept or cleaned since it opened.
Then as she was cleaning up she sprayed the disinfectant all over my partner and his food and just said OMG laughed and walked off behind the counter no apology, nothing i was so angry as she found it amusing. I didnt see a manager try and approach us and trying to speak to them was like talking to a wall. I will be pursuing this until something is changed at that branch as it is horrendous and contrdicts everything which is promoted from KFC branch, a complete joke!!!!
I went to KFC Hounslow East and I was shocked and disgusted to find out that the Tuesday deal was not available for Muslims who eat halal meat! I would like some sort of explanation or something to be done for me about this.
I bought KFC in Johannesburg corner Von Brandis and Bree Street, and shared with my colleagues, after eating the food I felt sick , even now my stomach is acking and went twice already to the bathroom for number 2. I then asked the people I ate with and they are having the same problem, the meat was off I suspect. I will log a complain with the health inspectors, your customers health is important.
We went thru the drive thru at the Port Clinton Store. We ordered 2 5.00 strip boxes one with a pepsi and one with a root beer. The woman said wait a minute. She said ok a 3 piece strip 5.00 box with a pepsi, was there anything else. I said there were 2 of those one with a pepsi and one with a root beer. She then says so what did you want to drink with the 3rd one. I said there were only 2. I then ordered the 6 piece shrimp meal with mashed pot and gravy with it and and a dr pepper with that and also a large macaroni and cheese. When we got to the window I paid her and she gave me thee change and receipt. I was charged for a pepsi, dr pepper, and 2 root beers. I told her she made a mistake and she gave the money back for the drink but she kept the receipt..
She ask us to pull ahead and wait for the order which I didn't have a problem with. I told her we wanted ranch, bbq sauce, butter and honey and pulled ahead. when it was brought out we started to leave and found a small mac and cheese instead on the large. I went back into the store and that was corrected. When we got to where we were going to eat not only didn't we have bbq sauce, honey or butter we had no napkins or forks which makes it hard to eat mashed potatoes. I was really hoping this year would be different at KFC but its not looking good. Several people on facebook have said they won't go to this store because of poor service and food. I will say the food was hot and fresh but when you have to repeat the same order over and over and then its wrong I can understand why people say there is poor service. The line for the drive thru was past the front doors on the other side of the store so drive thru was very slow.
Her name tag said Bonnie and I think maybe she needs to be retrained or not be on drive thru. It was my first trip there since they opened this month and I was very disappointed.
The KFC branch in chester Cheshire the staff are rude the floor in waiting area is very dirty there is no room for all the waiting customers and also the waiting times are ridiculous I won't be visiting that particular branch again.
25 Mar 15 I visited the KFC store #G135085 in Smyrna Georgia. I'm 57 years old and grew up on KFC and loved eating it through the years. I haven't eaten at a KFC in the past year or so because I had switched over to Popeye's. Today I wanted to switch up the flavor. I ordered a two piece meal to go Ticket #4052... After getting back to my office after and expecting a wonderful lunch. What I got was a nasty and greasy looking piece of meat that was by far the worst tasting meat I have ever put in my mouth. I thought when I looked at it, it looks darker than I know it be in the past. It looked like it had been dropped in grease and black sand a few times. I tasted as it looked, like crap! I paid $7 for a biscuit, because the rest of that meal went into the garbage can. I do have pictures of it, if you would like to see it. I also took the survey Validation Code 22170. I was not at all satisfied with the meal that came out of that store.
I went to our local KFC in Liberal, Ks tonight. I went inside ordered and specifically ordered 2 extra bisquits. I got all the way home, which is like 5 miles and too my surprise, no extra bisquits. Upon calling back, spoke with the manager and she basically put the blame on me. I got charged for the extra bisquits, they sure got this part down. The manager defended the store and employee, busy, which they were not. There was no apology, no I'm sorry. She expected me to drive back, let food get cold. Also the bisquits I got were thrown in with the chicken, not put in a separate container, they got soggy from the chicken and 2 out of the four were all broken up in pieces. They were also out of honey. This in my opinion was an easy fix. First, a sincere apology, then get name and address and offer a gift certificate of like $5. This would accomplish two things, let me know you care about me the customer and second and probably more important, get me to come back into your place of business. What it did was give me a really bad taste in my mouth and second, and worse for you, I will not be back to KFC in Liberal, Ks. I might add that I am doing this so they can learn from this mistake.
I just left and went thru KFC for dinner. I order a 2 piece crispy with wedges and mashed potatoes. They say they only have 1 piece of crispy (I'm thinking why? Isn't this a chicken place?) so I say fine give me one piece of original. Then I get back here (luckily I was coming back here) and there is no silverware, ketchup, salt, pepper or napkins in the bag. How did they expect me to eat mashed potatoes with no silverware. How can you eat fried chicken with no napkins? Who eats potato wedges without ketchup..
My family and I decided to eat out tonight. My daughter wanted chicken from KFC, so on my way to pick up all the food, I stopped at KFC first to get my daughter some chicken legs. When I arrived at the drive thru to place my order Christie introduced herself. I asked for two chicken legs, and she said they didn't have a two piece. I told her I just wanted to buy two pieces of chicken. She refused to sell me two pieces of chicken. So, I asked if they had a three piece, she said yes. Christie asked me, if I wanted Original or Crispy, I said Original. They she said, We don't have Original our machine is not working. So I told her never mind. I have bought two pieces of chicken there before many of times. I will not use this location again! The location is in Batesburg Leesville South Carolina. Sorry Management!!!
Never fails what time of day u go in they never have hot wings up n gotta wait 10 minutes! Contacted training manager in Greensburg store once already because these ppl also don't know the difference between a thigh n a breast ! If this store was under good management today things would be better up there, I known worked Latrobe 4 8 years! Hope 2 here form someone about this situation going on in there soon.
I made a purchase at the drive-thru at KFC 930 New Britian Ave., West Hartford, CT 06110 on 3/20/2015 @5:13 PM Ticket# 2437. I ordered and paid for a 4 pcs. w/2 sides. I received a 4 pcs. wing w/1 side. Because I was quite a distance away from the store I attempted to contact the store via the phone number on the ticket. On my 1st 3 attempts the phone continuously rang until it just stopped. On the 4th attempt they actually picked up the phone and hung up. This made me furious that you are supposedly running a legitimate business and during normal business hours you cannot get a response to your calls. They took my money regardless of how much it was and then hung up in my face. I haven't been to a KFC In many years and you can bet I won't be going back. I will continue my patronage of Popeye's where I've never been slighted my order. With the customer service that KFC provides it's no wonder your business is diminishing in the state of CT.
15700 E 8 Mile Rd, Detroit, MI and the Manager on Duty was: Melinda. On Thursday, March 19, 2015, I went to the above location with a question regarding the KFC Club welcoming coupon. The Manager on Duty, Melinda appeared efficient, professional and energetic. She listened to my challenge without interrupting and then reviewed my printed email regarding the KFC Club before responding. I felt she took the time to properly process the information and after determining it was not an issue she could resolve, she asked for my name and number so she could forward it to her District Manager (good strategy). She maintained a level, pleasant attitude throughout our interaction and seemed to give me her undivided attention.
She stepped away momentarily to resolve another issue, however the employee at the counter continued to assure me she would be right back. While I waited for her return, I observed the location appeared very clean and well maintained. I also observed the employees were courteous and friendly to other customers entering the location. All employees appeared neat, clean, well groomed and in uniforms identifying them as KFC personnel. From my viewpoint outside the partition, the chicken appeared hot, plumb and juicy. On Friday, March 20, 2015 I called the KFC Corporate Office to see if they could re-send the KFC Club welcoming coupon. The receptionist answered the phone in a pleasant, upbeat manner and seemed to listen to my challenge. She transferred me to Steve Kelly and I left a message. Within 10 minutes, Mr. Kelly returned my call and explained why I was locked out of printing the coupon. He apologized for the inconvenience and assured me he would resolve my issue in efficiently and in a positive manner.
On 2 separate occasions, I felt I received outstanding customer service from everyone at KFC and look forward to enjoying the delicious food (especially the popcorn nuggets) for years to come! Thank you for treating me as a valued customer; all of you are greatly appreciated.
Went to the KFC in Bellevue and the drive-through person had her hand in her butt
I went into KFC, restaurant #C002150 at 6730 Bridge Street Fort Worth, TX about 4:20pm on 3-19-15; I ordered 40 hot wings got home with them and they were still raw inside took most of them back to the store; but my sixteen year old daughter had consumed some of them and it caused her to throw up violently I talked to a Vicki Novels, she took my return said she didn't have to look at it that she believed me and gave me a refund, I ask for something stating why I brought back the wings (just in case I had to take my daughter to the hospital) she went to telling me she need to work and that she could not incriminate the store or herself; then she wrote on my receipt "Not cook all the way to customer like" I told her that was wrong that it should read not cooked to the specifications of the store this was about 5:50pm; I wait till she cleared her customers, she then apologized for if she was rude earlier.
On 3/18/2015 at approximately 6:15pm my husband pulled through drive through at Blue Springs South 7 hwy KFC in Missouri. The female that took his card turned her back away from us. It was a long period of time that we questioned her. She was very nervous and gave the card back. This morning we were alerted from our bank that our card was being used to buy tickets in Afghanistan among several other things being purchased. Thousands of dollars being stolen. Very sad and disgusted with this experience.
3/13/2015. I was so disappointed in their food!! Gravy tasted burnt, Mac & cheese tasted as though it had been sitting all day. Chicken was ok, but nothing to brag about. We ate in, but they gave us no plates, no forks. They were mad when I went & asked for them. No butter for the biscuit. They were not friendly or wanting to help me, the customer. Would love a refund of my $24.00 I wasted on a meal that was not edible.
I went through the drive through at the Rock Hill, SC store on Ebenezer Road on March 12. the first time i went through I ordered 2 $5 film ups with chicken strips and a Capri Sun for my granddaughter. I asked for honey mustard sauce and butter for biscuits. Of course when checking my order it wasn't correct. So i went through the drive through again and told the girl i had not received the Capri sun and instead of honey mustard sauce I got ranch. she said she was sorry and gave me a bag with the Capri sun and the honey mustard. I pulled away only to realize I never did get the butter I did not have time to go through a third time as i had a doctor's appointment that I needed to get to. I guess I just don't understand why i would have to go through twice to get what I asked for the first time. How hard can it be to get that small of an order messed up. This isn't the first time this has happened and believe me i am not happy. I could have gone across the street to hardy's or subway or many other restaurants. The person that took my order was Brittney. I would hope that this isn't the way KFC trains their people. It's ridiculous that it has to be this way. Drive through's are mean't to be fast for conveinience, sadly this KFC is not. thank you for your attention.
My 91 year old Mother wanted to go to KFC. We went through the drive through about 7 pm but once we ordered (he was very uninterested and not helpful) and pulled forward to p/u window there was no one there and we sat for atleast 15 minutes without seeing anyone at the window. I could see a young man talking to someone near the dining area inside but even when I honked no one came to the window. We took our food home paid $12.75 for 2 meals. I did not get one of my sides and the chicken was mushy on the outside and the chicken was undercooked and tasted terrible. I ordered extra crispy. I live 15 miles from the location so I could not drive back. My mother ate hers at her home and the following day without my saying anything my mother brought up how awful her chicken was. I just thought someone should know. If I were the owner I would want to know.
I purchased a 12pc bucket last night having got it home found it had been over cooked looked very dark and very salty unable to eat it and the fries was also cold the trans.number was 3194 we are both oap and cant not afford to pay out £12 as this was a treat .sorry to complain but this was the worst we have had think give it miss now.
Went to KFC in Conway, AR at lunch, took over 20 minutes in the drive thru. Clerk shoved the order at me and closed the window without saying Thank You, Sorry for the delay or anything, I mean anything, not one word. Then when we got to work realized that the order was incorrect. They definitely need some customer service training. I tell you one thing, if I treated my customers like that I wouldn't have a job. Their attitudes are "Well I get paid the same whether I do a good job or not."
I went into KFC Santa Fe, TX. 77510 to order two Chicken Pot Pies. They only had one and I waited 20 minutes for them to cook another one. While I was waiting I over heard the lady in the back say, Oh I forgot to put the chicken in.. After I received my order and returned home, I cut into the pies and found no chicken in the one pot pie. I then went back and told her that it was one thing to say that she forgot to put the chicken in, but not to correct what she had done. Of course she said she was not talking about that. The ladies name is Ruth at Santa Fe, TX. 77510 location. Not very happy.
On, March 10, 2015 at Restaurant #H730271 4 23 4460 (5:56PM) - Cashier: Jesus - I purchased (6) Chicken strips and (2) small cole slaws. When I got home and got ready to eat, I opened the box and saw that my chicken strips were nothing but crust. There was hardly any meat. The chicken was hard and dry. I was very disappointed, tired from work and had no desire to go back to KFC. I called this location, which is location on Compton Blvd & Central Ave. I have to say, this location is by far the worst location in California. I usually go to the one in Carson, CA because there food is always fresh & good and they even sell Apple pies at this location but the one in Compton has always been horrible and it's never going to change.
I am so upset because I didn't have must money as it is and to have to deal with dry crusted chicken is just not acceptable. I would like to get a refund of my money or some kind of coupon for having to deal with this. I did call the location and told them what they gave me and there response was "am I bringing it back now". I told him "No" because I am tired and had already changed my clothes and I should not have to run up and down the street in order to get the correct food that I paid for.
Somebody needs to do something about this location because it has always been this way. It seems like Compton gets nothing but the worse food! It is said that we have to go to another City to get something good!
I bought streetwise 5 and I was given streetwise three. I checked my slip to see if I paid for streetwise 3 but it shows that I paid for streetwise 5,i only discovered this when I got home and am so disappointed.
I went in the KFC in Covington Virginia and the service was a joke the employees were to busy playing around, when I asked a employee I know if I should tell the manager, I was told don't bother they do it themselves.
My family and i went to kfc Mission Texas and when our order was called we went up and they gave us our order in two trays at the table we still hadn't handed everyone their food when two employees and a customer came to our table stating we had taken her the customer her food ..we got receipt and before we could check employees starting attacking accusing us of purposely taken her food but it wss in our tray THEY made mistake not us antways made my stomach turn and im so nauseous from experience WE ARE NEVER GOING BACK which is a shame because of my allergies KFC is the only place i can go out to eat..but believe me its healthier for me to eat at home...
Visited Star City KFC in Birmingham ordered a zinger tower meal got home bit into the burger it was that raw my teeth didn't even go through it this is disgusting and should of never been sold to me I will never go there again and thinking of taking this further.
Went to Smithfield QLD store p/code 4878 bought 2 boxes of chicken and paid for extra pieces which I never received. This is the third time this has happened. The drumstick was so dry that there was only crumbs left and no meat on it. This is a treat for our family and I didn't get what I ordered now we have hungry people. I rang the store and I am still waiting for the manager to contact me. The staff need more training but what do I do about our dinner which I paid for. This is not good enough, I have been ripped off and still no solution to the hungry problem
If I could post a picture I would show you how a piece of "chicken" looked! Looked like a tore up liver! Nasty as s**t! Mount pleasant Iowa KFC is disgusting. Their food is undercooked. Small portion sizes and they are serving food that doesn't even look like food! NEVER eating at a KFC again!
I am writing this from Jeddah Saudi Arabia. Tonight we bought kfc chicken pieces and strips fRom madinah road. usually fresh chicken meat is white and I was happy with the strips. But we were extremely disappointed with the chicken pieces as they were grey, smelt foul and tasted bad. We've experienced this several times before and my brother has complained twice but in vain. Now i make it a point to tell my friends and family not to buy from kfc. I want this complaint to reach the headquarters at kentucky. Otherwise i am not confident about this issue being solved. u may ask y we didnt complain at the restaurant. Cuz it was take away. And we found this only at home. And no I don't want anyone to call me and offer me free food. I just want fresh food every time I decide to buy kfc.
the chicken pieces are so small and the prices are ridiculous, this really bad because I've always love to eat your food but its getting to the point no meat just bones, your chickens sizes have went from using 3lb chickens to 2 lb and it sucks. I will not buy any more till this is changed. and its not just me and then also the wings they don't have them in our area anymore. Defiance Ohio and Napoleon Ohio. Actually Famous recipe right now is giving you Guys a run for your money in Findlay Ohio. highly disappointed.
I am a loyal customer of KFC and always will be. Yesterday i stopped at KFC and orderd the 6 piece grill deal, and when we sat down to eat , th food had a strange taste to it. My chicken appeared not to be cooked enough, and there was a taste to it that we could not eat it, due to our safety of possible raw poultry. Im not sure if it was just so old and it had a smell to it or if the food was not well done to eat. I will buy from KFC again but not the grill anymore, unless i can observe it or eat at the restaurant.
On Feb 26th I went to a drive through KFC, I just wanted a Big Crunch sandwich, when the attendant told me it was $6.20! I freaked out! 6.20 for a sandwich?!?! I told her to cancel the order, and drove away, their is now way I'm paying for that. I'd hate to find out what the cost of a combo was!! I'm never returning to this establishment ever again!! Haven't been to a KFC in a while but, I remember why. I will tell everyone about this and anyone else attempting to go.
I bought a chicken pot pie at the KFC in norwalk Ohio. My son that is 11 was eating the pot pie and got choked on a chicken bone that was in it. I has to administer abdomen thrusts to get out the bone that was lodged in his throat out. There is no warning on the the box saying product may contain bones. I have a pic of the bone that was in it if need for anything.
Sat 17th my wife and me and 7year son went to kfc have a meal we got a bucket and chips that and my son got a kids. That was the first and the last food he ate got home my son vomited diriea 22times stomach pains lost all his body fluids that burger stunk like it was sitting in ur resraurant gor 6months my son is still in hospital ive now gona take this matter to court and I have contacted health and safety officers they will be in contact asap the kfc branch is milton keynes escape opposite subway the manager there is ibra I will fight all the way I want comonsation.
Worst service I have ever experienced, this is not the first or the second time I have given a chance to this store.
Everyone that works there will attend you with a bad attitude, they can never make your order correct, and the place it's always dirty.
Unfortunately this is the only one in the area of Hyannis, MA.
All the attendees and the manager are horrible with their customer service skills.
I went to KFC about 3:30 pm oct. 5th. I ordered the #5 on the menu which is 5 hot wings & cole slaw and a soda, well when I got home started eating and the wings was so hard and they tasted like they were left over from lunch. well I called the manager and told her what the problem was. she took my name and told me to hold on to my reciept so the next time I come in she will give me another order. well I went back to KFC about 8 m for dinner the same night,showed my reciept and told cahier I had spoke with the manager earlier and she claimed she hadn't spoke to me. well anyway I got my order went home and low and behold the wings was the same way hard and old!!! I threw them away. I tried to call them to tell them to check the wings before they sold them to any body else, they didn't answer the phone. this is the Shelbyville ,Tenn resturant.
myself and my friend and brother visited kfc infor st.helens .que for 10 mins to get told there a 30 mins wait on chicken on the bone..we wanted a family feast .but was really disspointed they was no chicken on bone ..i ask for a fillet box meals .she said it has chicken in .i said can i not have boneless piece in it as u nt got answer was no ..so we got 3 fillet burger and chips wiv drink and a gravy .got to car and it was beans had to go bk in .the que was nearly ti the door of entrance and still no one was sayin there wad no chicken .the drive thru wads full .but no member of staff telling any1 .i can honest she myself and my brother and friend will nt be visiting again .we think it was poor serve
My husband and I went to the kfc (Store #G630009) 2994 homer adams parkway, Alton, Il. this evening 3-5-13. We had the buffet, the cole slaw juice was sour and was spoiled, the chicken cold, the chicken and dumplin's had crusted over on the top and hardened and they had no unsweetened tea made up. It was 6:51pm when we went in to eat. You would think they would be ready for the dinner diners. I asked the girl for fresh chicken and she did get it for me. I told them that the cole slaw was sour and I believe it was spoiled, she said she would tell her manager. They told me they would make tea and let me know when it was ready. Well they never changed the coleslaw out, never put more fresh chicken out, the chicken and dumplins were left there and the tea never came. My husband and I are not happy at all about our dining experience there. We did not talk to the manager it was never offered to us as a option, the cashier said she would tell the manager about the problems. We left without eating hardly anything, didn't seem like there would be fresh food put out soon, as the people working were all by the drive thru window talking. Not to mention there was only one napkin holder that had napkins in it and that was at the register, all the ones at the buffet were empty. Please check this kfc out and find out how come all of this was allowed to happen. We will not be going back to this store, we have been there before and it seems there is always issues with their foods freshness. Thank you and please advise how this is addressed, and the outcome. My husband came home an ate a sandwich, and he never does that. my cell number is 618-444-0566 Linda Shane
We arrived at your location in gurnee il 10 min before open. But we did not mind the wait fresh product good food. After 10:30am no one came on speaker. So we circled around thinking we needed to set off the box. Still no one. Three times I'm all. Then I went up to door beat on door beat repeatedly. Still no one. 3-4 cars in lot so assume people are here.
Circle around again this blow horn several times. No one heard. Knock on drive up window. The guy finally gets the window open, we ask him are you open? It is after 1o:30, he says I don't know it is my first day. Let me find some one.
Then a few min later a different guy comes to the window and apologizes says he doesn't know we're the manager and staff went he was just the clean up guy but he was sure they would be back soon. We just could wait any longer. It is now 11am still hungery. Still disappointed.
We went to KFC which located at East haven, Connecticut around 12:30 PM on Dec.12 2011. Two employees harassed us : When I ordered 12 PCS, The lady and the man mocked and laughed at us because we were not familiar the orders while we are asking questions and they were rush us order even there were no other customers behind us. The table near the widow was so messy. I asked for cleaning, The lady was lazy and reluctant to clean it. She use watery clothes purposely to wipe it and put us waiting for a long time.
They don't even gave us only 2 pieces napkins and 2 forks ( After I asked). When we asked why limit customer for napkins and forks. The lady and man angry and Yale to us said "go out" In mad voice. In the very hostile environment, we didn't finish eating plus the chicken was not warm enough and they were not fresh at all. when I asked their name, they didn't tell us. The man said he is manager when I ask if I can talked to manager. I called the restaurant after we left about half hour, the man very rude and told me that manger take off. He didn't understand English when I ask more questions.
On the other hand, we felt that the food soaked in the oil for a long time. It was not fresh and even not warm enough. Their behavior harassed us. I am looking forward to hear you. I called restaurant again this morning. The man said : "the owner will be back in two month". Obviously he lied. I believed they are really under qualified employees. They behaved like they own that restaurant and they devastated KFC's reputation and harassed customer.
kfc 2715 north carolina 24 warsaw nc 28398. The date entered kfc 1 10 13, I ordered a chicken breast wing mashed potatoes and mac and cheese plus a biscuit, the girl that took my order was very unpleasent you could tell that she didn't want to be there, waited around fifteen minutes for my order, while I was waiting Iwas looking at the buffet and it looked like a pig trof nasty, sat down with my meal had to clean off the table dirty, the wing was hot and very good the breast was hard and very dry, the mac and cheese was dry the biscuit was hard as a hockey puck I banged it on the table and it would not break the only thing that I ate was the wing and mashed potatoes, will never enter that kfc again.
I am so tried of the excuse about us living in Alaska. That what it is. We live in alska, the 49th of our 50 united states not timbuckto. I was so disappointed about the price difference I could not even enjoy the meal. I can see why we currently have only a few locations left here. I should have went across the street to the other chicken place. For the same meal with more flavor I would have paid $6.78 less. This is the second time I was disappointed. The first time I paid $10.00 more than the advertisement. Pricing at the extreme. Although you are closer, I will not pay $16.78 for a $10.00 meal or $28.99 for a $18.99 dinner for my family anymore. That is outragous price gorging.
At the ramsgate, Thanet KFC I tried to redeem the 7th of may free chicken deal. They said I wasn't allowed. They told me that people had been passing there phones back in the que and will only accept printed copies. I asked if they thought that I was doing it and they knew it wasn't me. But me and all my classmates didnt get our chicken.
I have driven several miles each time, over the past several years, to visit the location at 7006 W.75th Street in Overland Park, Kansas. I try to arrive when they are supposed to open at 10:30. Each time, I've had to wait from 5 to 30 minutes for them to open. One time the cook quit and I never did get served that time.
I know I should have quit going there long ago or gone at a different time, but will now go to a different location. Today, with a low temperature, standing outside the door and waiting was just too much. Your store should not advertise an opening time if it's virtually never going to open at that time.
Tony Holland
I have purchased KFC tonight from Ballina NSW store (around 8.25 on 5.4.13) - a Family Pack of 10 pieces of chicken. 4 of the pieces were wings and Coleslaw had a use by date of 6.4.13. This is not the first time I have had short dated coleslaw and to use by the following day is inadequate (it already had the 'tang' to it). And 4 wings seems a little too many of the smallest pieces. The chicken was our hashed as a birthday treat for my visiting daughter and it would have upset the atmosphere to return the chicken etc. Regards Patricia Kingdom
Kfc Uitenhage eastern cape,everytime I drive down to kfc to buy a krusher they always have some story about the machine,the first time they said someone threw in the mixture too late so it was runny,f ew weeks later go back then their is a sign saying machine is out of order, few days later they tell me there is no slush??what is actually the problem. The new nestle krusher has been out and advertised for over a month and I still haven't even tasted it. Can kfc not just buy a new machine or what is the problem, the employers find it amusing at times which I don't! The food is good and I still buy there but just get annoyed driving down there for nothing somedays
I visited KFC - Merry Hill, in the West Midlands today at around 12:30, we ordered 2 fully loaded meals with gravy.I regret to say that I was very disappointed with the overall service from the staff their and their lack of customer service skills. Whilst waiting for our food one member of staff, who was the only person serving on the till at the time swore at another member of staff as they were leaving. I visited the restaurant with a friend, I ordered my food but we had to wait around 5 minutes for my friends food to be ready, during this time my food was out waiting on a tray getting cold. My friend ordered a 7up that had to be returned as it didn't taste very nice, when we finally got our food mine and my friends burger had small short black hairs on the burgers I took the food back to show an employee who got the manager and our Money was refunded. The shift manager did appolagise and ashore d me that it wouldn't have been something that was done out vindictively, I had obviously questioned this considering their were hairs in both of the burgers. This restaurant is the one most local to me and every time i have visited the store the staff their have either got the order wrong or the service has been bad, i enjoy KFC food and it is something of a treat for me as I don't eat them often. For the prices that are charged for the meals I would expect that the food be delivered hot, with a smile and hairless. I will not be visiting that particular restaurant again as it has quite honestly, in the words of the front desk employee 'pissed me off' I sincerely hope that something is done to shake up that store considering it is situated in one of the busiest places in the West Midlands.
I was in KFC in Pooler,GA on Hwy 80 and purcahsed 2/12pcs. hotwings and went back to work after eating 2-3 wings my
coworker and I both relized the wings was raw so he took them back and the manager was going to refund our money but to asst. manager ask where was the other 2-3 wings and he said we ate them instead of them giving us our money back and praying we did not get sick they did not give us food or our money back. we had no lunch to eat on our 12 hour day at work and no money to get somthing else.This was the worst experince I have ever had at KFC . This meal cost me $20.50 and I would like my money back. The sad part is my wife cousin work at that store and I never had that problem before. If this is not resolved the guys said they will never eat there again . Thanking you in advance Mr. Herrington
My husband and I went to the KFC on Civic Center Drive in Augusta, ME last night Monday, February 25th 2013. We each ordered the 3 piece meal along with to sodas.
I must say our dinner was the worst we have ever eaten there. I ordered the chicken breast and wing and he the chicken thighs. The chicken was dried out and tasted like it should have been thrown out. The biscuits were also not very good. We usually love the cole slaw, but that tasted like sawdust.
The potatoes and gravy in my opinion was the only thing salvagable. I don't know if they think they are saving the company money by serving us that swill, but I can say it will cost the company by losing customers.. We usually stop there because it is on our way home, but I guess I'll have to stop some where else to spend my money and there are plenty of places out there on the way home..
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