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Write for Us KFC Complaints Continued... (Page 18)
1319+ reviews added so far. Upset? Call KFC corporate: 1-800-225-5532
I went through the drive thru and ordered the Mountain BBQ Sandwich. Went I got home I opened it up and it looked old as if it had been sitting under the heating lamp for hours. The chicken was old and the bread was stale. The sandwich looked disgusting. When I took it back I talked to the supervisor, Jay Escobar, and he immediately took the sandwich away. When he came back he dismissed my complaint saying that I had my sandwich for half an hour, so that's why it looked old. Really? The sandwich didn't even look edible and he was placing the blame on me. This manager was rude and dismissing. The worker who took my order at the window was laughing with another worker that I was complaining. This sort of customer service is horrible and I will never go back to KFC again.
I went to Cheshire oaks kfc At 7:30pm to be told there’s no crush’em so I had to go to brombourgh kfc, I got there at 8:00pm and I waited 20 mins in the drive through and when I went to order they told me it’s cash only. I then had to wait another 15 mins just to get out of the drive through as there is no other exit. I then went to the cash machine and went in kfc brombrough, inside the service was probably the worst I have ever experienced. The staff were talking to each other and busy giving their friends free drinks, there was at least 10 very unhappy customers plus myself. Eventually I got my food for my family’s treat and spent almost £30 to receive cold food, warm drinks and my original zinger burger had salsa on it for some unknown reason so I couldn’t eat my food and I’m not wasting another 90 mins trying to sort it out. I am absolutely furious as I’ve wasted time and money AGAIN on complete crap! A total joke and I’m sure the “big boss” of kfc would probably be just as furious as me! I find myself wanting something that yourselves just cannot provide! Plus the money I clearly wasted I wasted time and fuel. Fuming is an understatement!!
I went to Cheshire oaks kfc At 7:30pm to be told there’s no crush’em so I had to go to brombourgh kfc, I got there at 8:00pm and I waited 20 mins in the drive through and when I went to order they told me it’s cash only. I then had to wait another 15 mins just to get out of the drive through as there is no other exit. I then went to the cash machine and went in kfc brombrough, inside the service was probably the worst I have ever experienced. The staff were talking to each other and busy giving their friends free drinks, there was at least 10 very unhappy customers plus myself. Eventually I got my food for my family’s treat and spent almost £30 to receive cold food, warm drinks and my original zinger burger had salsa on it for some unknown reason so I couldn’t eat my food and I’m not wasting another 90 mins trying to sort it out. I am absolutely furious as I’ve wasted time and money AGAIN on complete crap! A total joke and I’m sure the “big boss” of kfc would probably be just as furious as me! I find myself wanting something that yourselves just cannot provide! Plus the money I clearly wasted I wasted time and fuel. Fuming is an understatement!!
I went to Cheshire oaks kfc At 7:30pm to be told there’s no crush’em so I had to go to brombourgh kfc, I got there at 8:00pm and I waited 20 mins in the drive through and when I went to order they told me it’s cash only. I then had to wait another 15 mins just to get out of the drive through as there is no other exit. I then went to the cash machine and went in kfc brombrough, inside the service was probably the worst I have ever experienced. The staff were talking to each other and busy giving their friends free drinks, there was at least 10 very unhappy customers plus myself. Eventually I got my food for my family’s treat and spent almost £30 to receive cold food, warm drinks and my original zinger burger had salsa on it for some unknown reason so I couldn’t eat my food and I’m not wasting another 90 mins trying to sort it out. I am absolutely furious as I’ve wasted time and money AGAIN on complete crap! A total joke and I’m sure the “big boss” of kfc would probably be just as furious as me! I find myself wanting something that yourselves just cannot provide! Plus the money I clearly wasted I wasted time and fuel. Fuming is an understatement!!
I ordered a tower meal and I didn’t receive the cheese or the hash brown or the top bun I only received the bottom of the bun lettered mayo and the chicken!
My debit card was stolen in the drive thru by one of ya’ll within 30 min 800.00 bills were run up 400.00 at walgreen s 180 at dollar store etc I live on social security this is seriously impair my finances I won’t be able to get groceries etc I have a fatal brain disease which I am not sposed to have any stress !! Sunbank andjax police too this was at the Roosevelt store9043889341 I will have the culprit arrested plus all the people that I am gonna tell about this incident thank you tho happened yesterday @1257
Today 12th May 2018 at 16.15 hours.
I drove through the drive through. I ordered a 8 piece boneless bucket. As Jed what drink I would like I said Pepsi. I was told they had no diet so would normal be ok and I said yes. To which I was then told it would be 50 pence extra because of sugar tax. It clearly states the price on the board for the meal deal inclusive of a bottle of pop. No mention of extra for full fat Pepsi. Also I wanted diet but because they had non the alternative was full fat but with an additional charge which is unacceptable. The male operative then passed over to a female operative who asked what my problem was. She said I could have tango instead I wanted coke, it’s not my problem that they have no diet and if they offering full fat instead then there should not be an additional charge and it isn’t stated either on the drive through. Also she said it’s stated inside the building and like I pointed out on not inside the building I’m on the drive through! Iv never come across such stroppy bad management in all my life. It’s been bad enough when they often run out of other things but to told to pay extra for something not advertised as extra is also false advertising! The attitude of the operatives itself was also bad enough! I have never in my life complained before to any store so this is a first and I’m 50 ! It’s totally out of order.. I cancelled and drove away and went to mc Donald’s instead. And I intend to let everyone know about this as fb is a good tool.. I’m so so disappointed as myself and family have often used kfc but it’s looking like a boycott is in order and your staff need tracing and your advertising needs to be correct. At the coalville store Leicestershire. England uk
kfc portadown
fillet chicken over fried to crispy on edges
beans dry
wings tasted like they were not cooked or they used a different batter.....
Today, Friday, May 11th at aprox. 4:15 PM, central time, I placed an order at KFC, in McComb, Ms. Presley Blvd. The order was for #5 original with tea. When I got home and opened the box, there was two Biscuit and a cookie inside. I live two towns south of McComb and can not return today. I want the chicken I ordered. I did call and will say the manager was a nice person. I want her to hear the order and maybe look at video tape of my white Nissan Truck come thru, and please talk to worker whom screwed this up. The manager Ms. Tifony Knox, did say they will replace my order on my next trip to McComb, Ms.39648.
I visited you kfc at sandyford near tunstall stoke on Trent and have never seen anything like it food all over the floors the bins all over flowing on to the floors all tables covered with waste as there was no were to put it once you finished your food . People took photos and you will be getting more complaints I’m sure . It’s down to bad management of the branch . Then to put the top on it after 30 mins some one who was serving food at try clean it all up then I dare bet once it was all cleaned up went back serving food in the same clothes she just cleaned all the bins out with and crawled all over the floor in trying to gather all the waste up .very very poor branch won’t be going there again
About 12:30 went on corruna rd. flint,mi. to get some chicken. Got right through and ordered 3 pieces of kfc original...cost about $6 and change. Got home and had dark dry,crunchy KFC. I get origtnal because of teeth problem. Well there was no receipt. This is the second time I've complained about this same place. I love your KFC when fresh and hot but I won't be going back. No one seems to care about quality....too bad.
Been to KFC in a month to get Chicken ,,Two of the times no chicken...Went today on 4/21/18 order the special 8 pieces with 2 mash potatoes ,1 gravey ,4 biscuits,cole slaw..ask if I could replace the cole slaw lady said yes so I replace it with mac &cheese the chicken was suppose to be half /half oringal and ex crispy ..Got it to go..Live 30 minutes away ..Got home NO half /half chicken and chicken wasn't really done..No mac& cheese ..Like to got hot wings but they don't sell them NO MORE..back them back please..Only one mash potaoe and suppose to been 2...Not happy with KFC...For the money I spent there I should had my items...Very upset ..
I went to treat my family tonight at 7.45 to order a 10 piece family feast to be told there was an half an hour wait for chicken?? Its a drive thru service? Who wants to wait around for half an hour!!! It wasnt busy at the time and there wernt many customers in the shop? This is not the first time it has happened at the kfc in Sandyford, stoke on trent. We have been there twice in the past ( before 9pm) to be told there isnt any CHICKEN left? Its kfc why wouldn’t there be any chicken left. The staff are rude and ignorant and the service is very poor! We ended up driving away and getting a take away which took them 10 mins to bring!!!! Really not happy at all. Thanks for your time mrs Williams
I just wondered why we always see the $20 fill up box on TV for $20.00 but the Lehi (Robinson) store always sales it for more? They used to have a big red 5 sticker over the 0 and charge 25.00 I did not come back for a long time and now I see they charge $22.00.
I do not know how you can show it on TV for $20 But charge $22.00 for it? It was way out of control tonight but the food was still good. Usually when it is out of control the big Lady is their and the food not so good.
Glad to see the American Fork store is open now so I can go there. Years ago there was a young husband and wife that ran the place in AF and it was really great not the same anywhere anymore but that is the way it is.
My husband has just been to the kfc store at the leisure park Basingstoke. He was the only customer in the drive through being 23:45 and ordered and paid for two big daddy box meals. Only to be handed two crushems at the next window. Obviously he said he didn’t order these to which the staff argued that he did! After getting the big daddy boxes he drove home. Once he was home we opened our meals to find the spiciest pieces of chicken. I don’t eat spicy food and it didn’t have a hash brown in either. Very disappointed.
About two weeks ago, I went to KFC located at 3522 State Ave Kc KS. Went through their drive-through and after a couple minutes of waiting the worker got on the intercom and said they were closed and couldn't help me. This was around 8:50pm, I then asked what time they closed and he said "well we will be closing soon" I asked again for a second time when they closed and he finally responded with a time 9:00pm. I said to him technically this location is still open, you guys are just refusing to take my order? He didn't respond anything back. I then pulled up to the window where I clearly saw their hours of operation and decided to call and speak with their manager and got no answer. I went home very upset and will not return back ever again to this location. I've heard very poor stories of this location and never thought I would experience one myself. Worst thing is, I contacted the corporate office and was promised a call back from the owner but never got one. I feel that this owner perhaps should take his/her franchise somewhere else or at least educate the staff.
Ordered zinger tower burger from robin park wigan see photo attached disgusted
I went to the kfc Taco Bell in Fort Stockton Texas and ordered 3 honey mustard tenders and 2 hard shell taco plain meat and cheese only, with extra meat and a drink that I had to switch out because it was bad. I went back to the hotel ate the chicken which was good and opened the taco wrapper up and it had everything on it and no extra meat. It’s to late to go exchange it and I was pulling my work trailer through the drive thru honestly it’s not that big of a deal I just want y’all to make it right thank you
I visited kfc in hull St Andrew quay. Where there was hardly any stock and so I ordered a zinger burger meal with beans the beans where cold and the zinger burger bread roll was rock hard. I will not be visiting this branch again and will be telling family and friends about my experience
15 members of my family went to your Gardendale, Al location on Sunday 03/25/2018, to begin with we all love the Chicken Livers and were told they no longer serve Chicken Livers! (Big Mistake for Gardendale) as I know for a fact that my family alone goes at least two times a month for the Chicken Livers. Then there was no crispy wings even though that is one of your special boxes you advertise. They messed up with giving the correct sides. They had one person taking orders and pulling the orders at the peak of after church service time. Not friendly at all and it was take what we got or not attitude. Then Monday I learned their was a grease fire and they are closed down temporally. But I must sat that I think if you advertise you have specials and Chicken livers those items should be available. To discontinue an item without previous notice is totally not good customer service.. My family we not be back until better customer service can be accomplished. And please bring back the Chicken Livers...
We went to Elk Mill restaurant today and there was no drinks and no BBQ sauce I was very unimpressed and not happy with the services
Just visited kfc at robin park wigan received my zinger burger Which was a chicken strip on the burger I have a photo to show as well as no chicken wings or gravy in my bag this is ridiculous and really disappointed, started to lose all faith in this business
On March 17 at 7:15 -7:30 pm ...at Kfc in powhatanva on Anderson highway ..I waited in drive thru placed my order , went to window to pay and item I order the cashier said I needed to wait three minutes for the item I ordered , which was 2 apple emborto for me to pull up and they will bring out to me . I said ok I’ll wait .
I waited for three minutes and when the Kfc rep brought my food to me ... he said we not suppose to give extra items such as an apple embornada , (this is what I waited for ) maybe a cookie or something but not an apple embonado . I said well since I waited I think it would’ve an complimentary to receive it . He said yea but I’m not suppose to give it to you .
He was so rude to tell a waiting customer about what he couldn’t and he can’t do this next time ...how disrespectful and inconsiderate of him .
I arrived at KFC nant-garw last night at 20:38 and I ordered 2 10 piece family feasts which was stated on the board and with a ubrupt sarcastic voice I was told I can not have family feasts and when I asked why I was told I just can not have them but I can have the bargain buckets which is the same 10 piece for the same price but I won’t get the sides but I can order them extra at an extra cost... so I just accepted the rude attitude and order what I was told and when collecting I placed the food in my car and took it to work and then couldn’t believe it when dishing the meal amongst 8 people turned out there was enough chicken for 2 pieces each with none left over quite shocking I believed and as I was in work I couldn’t return so thank you for such a horrifying experience with KFC and hope the penny pinching does you well!
I stopped at a KFC located at 41 800 Washington Street in Bermuda Dunes California telephone number 760-200-4255 my ticket number was 2711 on 315 of 2018 at 2:05 p.m. I bought a $5 fill up box I asked for two size coleslaw and a dr. Pepper I received my $5 fill up but with mashed potatoes and gravy I went through the line a second time and as I come out the order was wrong again because I had placed a leg and a thigh in the order so I ended up throwing the whole order out in the trash and I left. I'd like to have be compensated for my meal which was $5.39 and why was it after I went through the second time they still got the order wrong and of course the supervisor was working the window so what's going on here?
Made an order of mighty bucket for one and a boneless banquet only to be told no chicken. They said it will be seven minutes to cook. Half an hour later it was done. Other customers was coming and going with discust of the wait. This was at Greenwich London
again, I got chicken pot pie with no chicken
Slowest service ever plus order was wrong again! The Brookville Ohio store is the absolute worst and they don't care. I swore 3-4 months ago I wouldn't go back. My wife and couldn't decide on supper tonight so she asked to try it. Big mistake, worse than months ago. I will not return. My only hope is they build a RAISING CAINES in town that knows how to give good service and get their order right.
All of your colonel sanders commercials are just annoying but the reba colonel commercials are the worst most stupid an annoying of all.
KFC in Stevenage leisure park took ages got people’s orders wrong and staff a girl called Katie were extremely rude. She got our order wrong didn’t say sorry just rolled her eyes and gave us a dirty look and then didn’t bother getting us drinks had to wait for someone else to come by to ask. Shocking behaviour.
MADE A RECENT VISIT TO YOUR WESTERVILLE,OHIO LOCATION. NOW I WISH I HADN'T. WENT DAIRY QUEEN AND THEY HAVE A SO MUCH BETTER PRODUCT. I TOOK A GAMBLE AND TRIED YOUR SKOKY MOUNTAIN BBQ FINGERS FIRST OF ALL THEY LOOKED LIKE STRIPS OF BACON. THAT THIN. OVER COOKED. AND DRY. I SHOULDOF KNOWN BETTER.. YOUR COMPANY AND OTHERS GET AWAY WITH MAKING THE FOOD LOOK GOOD ON TV.IN REALITY IT'S NOTHING LIKE THAT. I MIGHT AS WELL TELL YOU ABOUT YOUR SO-CALLED 11 HERBS AND SPICES. I REMEMBER WHEN MR. SAUNDERS WAS STILL ALIVE AND HE OWNED THE COMPANY. THE PIECES OF CHICKEN WERE MUCH LARGER, THERE REALLY WAS 11 HERBS AND SPICES. YOU COULD ACTUALLY SEE IT ON THE CHICKEN,NOW IT'S GONE. THE CHICKEN WAS COOKED IN A PRESSURE COOKER MEAT WOULD FALL OFF THE BONE, REALLY! IF YOU EVER GET BACK TO THE WAY IT USED TO BE , CARS WOULD BE LINED UP DOWN THE STREET. I PROBABLY WILL NEVER EVER TRY YOUR PRODUCTS AGAIN. UNLESS SOMEONE CAN PROVE TO ME IT'S CHANGED FOR THE BETTER. HERE I AM LONGING FOR THE REAL THING, MICHAEL MOSS
Me and my family were on way back from long drive after funeral. We decided to have KFC for dinner, my kids choice bc they usually love it. Well we ordered a 16pc Original Meal with Mashed potatoes, green beans, and macaroni. We get home which was another 30 min later and we all gather around the table to enjoy our food to open and realize that our chicken was destroyed completely and we had no macaroni or green beans. The chicken looked like it was squished in purpose bc I do not see how it could of gotten that way without. My food was cold but I did drive home so that may have helped with the coldness but with the chicken destroyed and sides missing my family was very let down and had to go to gas station to grab expensive pizzas to have supper. I don't have receipt, I have looked but couldn't find. What can I do about this?
The KFC store in Cowra, NSW, Australia must have to be the filthiest KFC in Australia and I am very well travelled and have never seen worse, carpark always has rubbish blowing around, dining area always has rubbish everywhere, floor always filthy, tables are filthy, chicken dried out and unappetising, I have eaten there many times out of nothing else available but never again.
Sell me the store and I will clean it up.
Brought a family bucket at KFC papanui Christchurch nz on the 3rd feb and in it was two very small pcs of chicken these could not be classed as a normal size for a family meal , I have attached photos
I went to the KFC here in FT. STOCKTON TEXAS 79735 tonight to get some chicken. I tried to order 6 original thighs. They told me that they no longer have original, that all they do is crispy. I said ok, then give me 6 crispy thighs. They said that they can't give me 6 thighs that they have to do a mix. Well, in the 40 years that I have been buying KFC, I have never been told that. I have always been able to buy anything that I want to order. Has it come to this or not? Is KFC trying to tell me what I have to eat? If so, I will never step in another KFC as long as I live and that is a promise. The people in this store have always been a little on the rude side. I have been going to this KFC for the past 4 years and this is the first time I was told what I had to buy. I am very disappointed. Not only in the service here, but also the fact that they no longer serve the original receipt. What is up with that? I have been in your stores all over the USA and this is by far the worst of them all. By the way, I drove a few blocks down and went into Bush's Chicken and asked if they would sell me 6 thighs and they gave me 7. Go figure. Some people just want my business.
I drove by your KFC located on 6566 Riverside Blvd, Loves Park, IL at approximately 6:05pm on Monday, Feb 5th. We wanted to try the new Smoky Mountain BBQ basket that has recently been advertised. To my dismay-the restaurant was closed! I do not understand why they would be closed during the prime-time dinner hour as they close at 9:00pm. I am very unhappy and chose to spend my money elsewhere.
Can somebody get to the bottom of this?
Thank you for your time regarding this inquiry.
Svery time I got there I have to wait for chicken to be cooked I never see it probed it took 25 minuets for my order because they were waiting for pop corn chicken and we collected out goo last night and since 3 o'clock this morning my the 3 that ate it have been really I'll never using your service again as it's always happening at the Horsham branch i use to buy it all the time but for the last 6 months when ever I purge as it we have food poisoning chickens always raw and I'm sick of it a very angry customer that yet again has to change loads of bedding due to poorly children and to be honest it make me sick that it's always happening there also couldn't alter my order as the pressed subtotal absolutely ludicrouse
On February 1st, 2018. I entered a KFC store located at 2815 Colorado Boulevard around 5:15 pm. The KFC employee that took my orderi had asked him if they still had the chicken wing special. he asked me if i was talking about #13 ? I told him I didnt know. I, was still looking at KFC menu board and I didnt see the chicken wing special. So I proceeded to describe to him the KFC chicken wing special that I wanted: chicken wings, two sides and a biscuit.. The KFC employee completed the order and I paid him for my meal. When he brought my order, I look in side of the bag . I notice that this wasn't what I had ordered; and I told the KFC employee this isn't what I had ordered and didn't want it. He replied I gave you what you had order. I, reiterated that I don't wanted. The KFC employee disappeared for about five or six minutes before returning with my order. when I got home and began to eat my meal. The chicken wings crust was greasy and the meat was hard, dried out and over cook. I, started to sick and couldn't finish my meal. I immediately call the store numerous times trying to reach a store manager no one answered the phone. I have also called numerous times throughout the day ( 02/02/18) to no avail. I, believe that KFC employee may have intentionally gave me some old chicken wings out spite because I didn't take the first order. I am requesting that KFC corporate headquarter investigate this complaint and review the surveillance cameras to determine whether or not this KFC employee intentionally gave me some old stale chicken wings.
Im still going to try and contact a store manager at that location to file a complaint with them
Waited nearly 10 mins to order no reply went to window we’re member of staff very rude refused to serve me got manager who in turn was rude and said I swore at member of staff which I didn’t as I had my children in car with me what a job baildon kfc is
Stopped in for 6 Chicken Littles and 3 tenders. Took 6 mins just to get waited on. After waiting 20 mins went to counter to ask about my order. The cashier said "MY Bad, I Did Not Put it On the Screen". 6 more mins finally saw my food arrived. This is not unusual for this store, it is ALWAYS very slow. Your chicken is good but this is the slowest FAST FOOD place that you claim to be I have ever been in. Wife called to see what happened to me, thought something had happened to me. Told her the story and made her mad also. Guy waiting with me also said he did not know why he came in here because it is always the same. KFC 1604 Pembroke Ave Hampton va
Visited plymouth branch about 10 miles from home for lunch,was busy at 1.35 pm receipt code110510129182028 order no 2028.had ordered 2 meals.fltbgr1pbxmlwith side and drink side I requested was coleslaw meal 2 3 PCs ml.got to our table to find got wrong side and both meals was cold and felt like they had been re warmed.at this time of day was very busy so tried to get attention but with no luck so put both meals in you trach.so that make a bad day.always had good meals in the past,but has put me somewhay
I have lived in the Hudson,WI area for about 15 years, and have visited this location alone and with my family on numerous occasions. I grew up with and have always loved KFC and how your chicken tastes...regular,extra crispy and bbq, (which at that time,in the late 70's when I first had your chicken, was all you offered). I have found memories of every Sunday,during the summer, in Orange CO. CA, after the bowling tournament my grandparents ran was over, stopping and getting a bucket of regular and a bucket of bbq and all the fixing's, it was always delicious, and a great "family" meal. this particular store ,has always had an issue with cleanness,quality of food and line attendance,(buffet bar). 97 percent of the time I have gone in, the floors are dirty, most, if not all empty tables have not been bussed,the condiments are ill stocked and messy, and the buffet line is gross! food smeared on the front,sneeze Gard dirty,food looks old and "tired", the salad bar used to be good, competitive with other establishments. Not anymore... in this day of everyone trying to eat healthier, it is a disappointment that all you offer is lettuce,croûtons and shredded cheese,with only 2 choices of dressing. how much is a can of peas? bacon bits? cucumbers? tomatoes?
olives? etc... the chicken is ALWAYS great! Your mac and cheese...awesome! Why is it not on the line? the gravy,weather it's the brown or country, is the most bland tasting I have ever tasted. I'm not into ocher or sweet potatoes ,so my options are; A weak ass salad, soggy biscuits covered with bland vegetable gravy, mashed potatoes, corn and dry biscuits. come on, does anyone taste what they are putting on the line? I know your taste standards are much higher than this store is producing. and I can't believe your standards of house cleaning are this poor. I went into location today...line was filthy, all empty tables had not been wiped, and there was NO chicken.. I sat down, no pepper in shaker and the one next to me was empty also. when I went up for more chicken, I noticed on the wall behind the buffet, that the stores "reviews", awards and accomplishments were posted. it said that they had a 97% in cleanness and a 97% on food taste, with multiple awards/accomplishments next to them. LMAO, no way, that any one would say that,on average, that store was operating at a 97 % of perfection! I want to continue to patronize your establishments, I just think a bit more effort on a few things would make the entire "eating at KFC experience", way more enjoyable and satisfying. thank you for your time and effort in reading my thoughts. JOHN WORKMAN
Ordered extra salsa on the burger. Portion was comical and hardly stained the bun.
Asked for a rib and breast piece of chicken with box meals but had to send back due my request being completely ignored.
My rib piece was as dry as it could be and inedible. Had to throw it away.
Portion size of large chips and a beans was totally laughable. I’ve submitted a complaint about a beans portion before and was reassured that the area manager would be informing the branch about this. Can you explain why I am getting mediocre portion sizes after being told it would be addressed???
I’ve just spent £13.56 on what I can only describe as a total waste of money. Why are requests at the drive through being ignored by the restaurant??? And with the standard of food being so poor that it has to be thrown away???
I am a regular at kfc in huyton liverpool kfc on east prescot road. I seen online the kfc was open till 11pm so at 10.02pm I go to kfc , when I get to the door I see it’s only the drive threw that’s open till 11pm ( not stated that on line ) but I am in a high top van so unfortunately I can fit it threw your drive threw , I kindly ask the woman at the window can I order food and she says yes , then a man tells me no I can’t , I am deeply diserpointed by this and cause me inconvenience , if this was stated on line I wouldn’t have wasted my time , and why am I being discriminated against because I drive a van , I understand that the hight limit but was it really that big of an issue I couldn’t be served food , clearly it was I will not give kfc any more business in future
Today I purchased a chicken pot pie, generally the service and quality of your products are very good. Today's pot pie had (3) one inch long chicken bones in it, if I would have swallowed the wrong mouth full of pot pie I could have had an issue. After I found the first one I ate very carefully and found two more bones. I thought you should be aware of this so you do not have any issues with other customers, plus I have been a loyal customer for over forty plus years.
I look forward to your response.
Thank you,
Curt Rusu
President and COO
Nachi Robotic Systems
To,
The commission
My name is Pappa Biswas.In 2012 i have worked in KFC ,in Kolkata Baguati,which is under Devyani international pvt ltd.I leave this company a few years ago,some personal issue I could not able to claim my EPF.In 2017 after a continuously call HR in devyani international,they provide me EPF form,and said me send it in delhi.Its already 50 days over,I could not get it amount.From the Date 18.1.2017,i called to HR Mr.Anup,he told me it was nothing to show.Today i will trying to claim through online my EPF,the notification was shown me it was wrong no.Sir,my humble request please take the action against company why they are doing this type of things,i am totally suffered and harrest by her to doing with me,its a totally harrasing me.Sir,please do the help to get it my EPF amount ASAP,and take a step against her,this is my right to claim my EPF,they could not do anything,instead of help,they harrest me.I am totally unable to doing anything,they ignored all kind of me,Please help me about this matter.
Regards,
Pappa Biswas
8017596706
I got a $20.00 fill up. The chicken pieces were very very very small, 8 pieces did not fill up half the bucket. Also the chicken was overcooked. My visit was 1-16-18 at location # G135082. I am 63 years old and I remember a time the bucket was so filled up the top would not stay on. Like all old people , that was the good old days. Thank You / Daryl :)
I wet to buy 9 piece at kfc trade route mall on thursday round about 15.12 the lady served me with 8 piece instead, was so dessappointed and angry yet i paid R114.90.
I went to KFC to place a order through the drive thru the cashier was very rude the food i wanted to order was not available when i asked if they could make it they said no and continued to get in a verbal confrontation with the cashier and he the began to verbally abuse me in front of my 15yr old child. I asked for the cashiers name and managers name to file a complaint and they would not provide me with the information. And then with the food that was available i ended up waiting 20mins after closing time to receive it. They were overall rude the manger would not come to the window and they were very disrespectful to me and my child.
In the city Kolkata,India , all the shops are cheating people adding unwanted sauce or other charges without letting the owner know about it. Sometimes this amount is small like dip sauces to sometimes bigger charges perhaps. As a customer it has become clear to me KFC Top Management to serve KFC Team Better crosses all the limits of ethics thinking all customers are fool. previously it has happened I was charged extra for chicken pieces and the store manager apologized so I relented. Today another venue of KFC in the city I was charged for white sauce without letting me know. I read carefully and returned the sauce. I had an excellent service in Kuwait with no space for complains and in Kolkata it seems I am entering a War Zone when I enter KFC. I have to continuously repeat I don't need cheese ,don't need white sauce and despite my efforts I am cheated and charged for the same.
In Kolkata you don't give us coleslaw, you don't give us good experience , is cheating part of KFC Culture??
Very Poor Experience and I will like to share these facts with all my connections, dont take customers as sitting ducks, its humiliating. Change your strategies soon to serving better than serving Bitterness.
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