New research: The State of SaaS, October 2026. Read the report

Methodology

How We Collect and Check Data

Every number shows its source and count. A person checks each one before it goes live.

Reviewed by Christine James, Editor

Companies tracked
224
Anonymous bills
283
Published reviews
260
Listed alternatives
435
Votes cast
57
Published stories
15

Moderation record

What We Approved and Turned Down

Live counts, all time. Every item is checked by a person before it goes live.

TypeApprovedTurned downNotes
Reviews601043 edited for grammar or punctuation only
Public posts228131Hidden when the post is off-topic, unclear or a duplicate
Pricing-page checks6433Rejected when the page was unreadable or the price didn't match
Alternative listings435106Rejected when the site didn't load, was a duplicate or wasn't a real product

Editorial standards

How We Decide What Goes Live

Corrections

Trust

How We Earn Trust

As more software gets built with AI, the number of choices grows faster than anyone can check them. These are the rules we follow so you can rely on what you read here. Read our mission.

The team behind this record has spent two decades on the vendor side of software pricing, which is why every number shows its source and sample size.

  1. 1

    Every listing is checked before it goes live.

    A person reviews each submission and its website. Nothing is published automatically.

  2. 2

    Every number shows where it came from.

    Each figure carries its count or a source link. Estimates are labeled and stay in the calculators.

  3. 3

    Company claims are kept apart from customer experience.

    Posts by a company's own staff or its competitors never count as reviews. When we use a figure they state, we name who said it.

  4. 4

    Votes can't be bought or stuffed.

    No sign-in is needed, but repeat voting is limited, and no one pays for a higher spot.

  5. 5

    No vendor or AI money.

    HissingKitty takes no money from software vendors, AI companies or the builders listed here. Listings and rankings can't be bought.

  6. 6

    We correct in public.

    Anyone can ask for a fix or a removal through the Contact page.

The path

How a Number Gets on the Site

  1. Step 1

    Shared

    A bill, review, listing or post comes in.

  2. Step 2

    Checked

    A person approves it. Nothing goes live on its own.

  3. Step 3

    Live with its count

    It shows right away, with how many it's based on.

  4. Step 4

    Everywhere at once

    Company, category, home and research pages update.

Sources

Where Every Number Comes From

Anonymous bills

Buyers using the estimator or adding a price to a review, and bills teams state in public posts, approved by our reviewer.

Amounts outside a sensible range are ignored. Per-user list prices are not counted as bills. No name, email or company is stored with a bill.

Shown: Median yearly bill, lowest to highest, with the count.

Never: Who shared it, seats or cost per person.

Reviews

Teams who pay for the software, through the review form.

A person checks and approves every review.

Shown: Rating, review text, company size range.

Never: Your email. Your name unless you choose to show it.

Replacement reports

Reviewers who reported what replaced their software.

Email confirmed, then approved by a person.

Shown: What replaced it, what it costs and whether they'd do it again.

Never: The email. The name unless shown.

Public posts

Posts on X and other public sites, found by us or our nightly search.

A person opens the original post and approves it. Numbers only as the post states them.

Shown: The quote, author as posted, and a link to the original.

Never: Figures the post doesn't state.

Listings and votes

AI-native alternatives and Built for you companies, through the listing form or our nightly search.

A person approves every listing, and its site must load. Search finds are tagged.

Shown: Name, site, one line, optional price or build quote, vote score.

Never: The contact email.

Estimator answers

The Build vs. Buy estimator: how much of a tool a team uses and what bothers them.

Saved without name, email or company.

Shown: Usage and reasons teams leave, each with its count.

Never: Any single team's answers.

Stories

The team in writing, or published reporting we link to.

Every number tied to its source; our own math labeled. Live only with a recorded approval date.

Shown: The story, its sources, a summary on company pages.

Never: Numbers we can't source.

Published prices

The vendor's own pricing page.

We record the link and the month we checked.

Shown: Plan names and list prices, with source and date.

Never: A price without its source.

Counts

Every Number Shows What It's Based On

What teams pay

$48,000 /yr

Median of 3 teams

$22,000 lowest$90,000 highest

Example for illustration.

  1. 1

    The number

    A median, never an average a single big bill can skew.

  2. 2

    Its count

    Always beside it, from the first data point.

  3. 3

    The range

    Lowest to highest, so you see the spread.

Labels

Build It, Build Part of It or Keep Paying

From answers to "Would you do it again?" in each category.

0% say Yes100% say Yes
Keep paying
Build part
Build it
50%70%

A label needs 10 answers in a category. Below that it is marked as the editor's view. Every other number shows from the first.

Company pages

Why Teams Leave

Each approved review is matched against a fixed list of reasons, and each estimator answer adds the ones that team picked. One review can count toward more than one.

How much teams use

From "How much of it does your team use?" The headline is the share using about half or less.

Cost to switch

Median starting price a month from AI-native listings that shared one.

Cost to build

Median typical quote from builders that shared one. Until then, build times from published stories.

Rankings

How Listings Are Ranked

  1. 1

    An AI-native CRM

    AI-native alternative

    42
  2. 2

    A custom build firm

    Built for you

    31
  3. 3

    Another AI-native CRM

    AI-native alternative

    18
  4. Example for illustration.

Privacy

What We Never Show

Network addresses are stored only as a one-way code made with a private key. the Spend Audit reads spreadsheets in your browser; costs never reach us.

Estimates

Only in the Build vs. Buy estimator, and labeled there. It uses typical build costs per category, a 12% yearly renewal increase and your numbers.

Corrections and Removal

Tell us what's wrong and where on the contact page. Anyone who added something can ask us to remove it. Vendors can't pay for changes.

Common Questions

With so many new AI-built tools, how do I know which to trust?

Start with evidence, not the pitch. Every listing here was checked by a person, and every number shows its count or source. Look at what teams report paying, why they left and how votes rank each option, then ask who owns your data and who fixes it when it breaks.

Why do numbers show from the first data point?

Hiding a number until there are five hides real information. Every number shows its count instead, so you can judge how much weight to give it.

Can a vendor pay to change or remove something?

No. Vendors can't pay to change, rank or remove a report, review or listing. They can ask for a correction through the contact page like anyone else.

Are any numbers estimates?

Only in the Build vs. Buy estimator, and they are labeled there. Company, category and research pages show reported data only.

What happens to a spreadsheet I add to the Spend Audit?

It is read in your browser and never sent to us. The link you share carries tool names only, no costs.

How is the monthly research built?

From that month's data only. Each edition updates as data arrives and freezes at month end. Predictions are labeled as our view.