Software Hate Index, Since Launch
Today
Top 10 Markets
- 1Salesforce+15 pts15%
- 2HubSpot-17 pts13%
- 3Wix+13 pts13%
- 4Adobe+1 pts11%
- 5QuickBooks-20 pts10%
- 6Webflow+9 pts9%
- 7Beehiiv+9 pts9%
- 8Loom+9 pts9%
- 9Mailchimp+9 pts9%
- 10Zapier-27 pts3%
Each % is a company's share of the hate among the top 10. Nobody bets money. The board moves when buyers do.
- 1
Salesforce New
1 critical review · 3 alternative votes · 6 bills
“Honestly for the life of me I can't see why any company would use Salesforce.” Anonymous reviewer
Buyers moving to: Attio
15%
of the hate
- 2
HubSpot 1 this week
3 alternative votes · 10 bills
Buyers moving to: Monaco
13%
of the hate
- 3
Wix New
1 critical review · 1 price increase · 3 alternative votes · 1 bill
“I guess technically it’s a website platform, but it’s incredibly difficult to make even simple updates.” Anonymous reviewer
Buyers moving to: Multisites
13%
of the hate
- 4
Adobe New
2 price increases · 1 alternative vote · 3 bills
“Goodbye forever. Plenty of alternatives I can make work. My bill tripled.” Cory Craig
Buyers moving to: Lovable
11%
of the hate
- 5
QuickBooks New
2 price increases · 5 bills
“@aaronpkowalski $80 to $140 in a few months is wild. there are better options now if you mostly send quotes and invoices” andré valle
10%
of the hate
- 6
Webflow New
1 price increase · 3 alternative votes · 4 bills
“Happened with me with Webflow.” Matt Wolfe
Buyers moving to: Multisites
9%
of the hate
- 7
Beehiiv New
3 alternative votes · 4 bills
Buyers moving to: Mailcheap
9%
of the hate
- 8
Loom New
1 price increase · 1 alternative vote · 3 bills
“Loom has been a disaster to deal with since it merged with Atlassian and has suddenly increased my bill from $60/mo to…” Raphael
Buyers moving to: Tella
9%
of the hate
- 9
Mailchimp New
3 alternative votes · 4 bills
Buyers moving to: Mailcheap
9%
of the hate
- 10
Zapier New
1 price increase · 2 bills
“We discontinued Zapier when they sent us a 600% price increase (not even joking).” Halfdan Timm
3%
of the hate
On the Watchlist
Close to the top 10. One or two more signals could move them in.
- 11ZoomInfo1 critical review · 2 billsNext up
- 12Atlassian4 billsNext up
- 13Squarespace3 alternative votes · 1 billNext up
- 14Evernote1 price increase · 1 billNew
- 15Contentful3 alternative votesNew
- 16Optimizely3 alternative votesNew
- 17Sitecore3 alternative votesNew
- 18WordPress VIP3 alternative votesNew
- 19WP Engine3 alternative votesNew
- 20Todoist1 price increaseNew
- 21Bitrix242 alternative votesNew
- 22ClickUp2 billsNew
- 23Close2 alternative votesNew
- 24Copper2 alternative votesNew
- 25Creatio2 alternative votesNew
- 26DocuSign2 billsNew
How the Hate Index Works
- What moves it: real buyer signals, like critical reviews, price increases, bills and votes for alternatives.
- Where signals come from: reviews written here, public posts on social media and bills buyers share with us anonymously.
- How shares are set: recent signals count most, so the board moves when buyers do.
- What the % means: each company's share of the hate among the top 10. It's a live reading, not a forecast.
- Checked first: a person reviews every signal before it counts. Spam, duplicates and unclear posts are left out.
- The watchlist: companies just outside the top 10. They move up on their own as new signals land.
- No pay-to-rank: nobody bets money, and no company can pay to move up, down or off the board.
- Always updating: we look for new signals every day, and this page refreshes on its own.
- Who it's for: buyers heading into a renewal who want to know if others are leaving too.
- See something wrong? Tell us and we'll check it. Read the full Methodology.