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AI-native alternative to Dialpad

Decagon

AI agents that resolve customer support conversations across chat, email and voice. Pricing by quote.

Replaces
Dialpad logo
Dialpad
Five9 logo
Five9
Freshdesk logo
Freshdesk
Visit decagon.aiReview Decagon

#1 of 2 AI-native Dialpad alternatives

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Starting price

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Listed

Oct 25, 2026

On HissingKitty

Decagon vs. Dialpad vs. Five9 vs. Freshdesk

Side by side, from reviews and pricing shared on HissingKitty. Each number shows its count.

DecagonDialpadFive9Freshdesk
What it isAI-native alternativeSoftware you pay forSoftware you pay forSoftware you pay for
RatingNo reviews yet3.0 / 5 (1 review)No reviews yetNo reviews yet
CostNot shared$38,700/yr median (1 team)No pricing yet$10,000/yr median (1 team)
Learn moredecagon.ai →Dialpad data →Five9 data →Freshdesk data →

Before You Switch From Dialpad

  1. List the data you keep in Dialpad and confirm you can export all of it.
  2. Check your renewal date and notice period before you commit, so you are not billed for another term.
  3. Ask for a trial on your own data, not a demo account.
  4. Run both tools side by side for one cycle before you cancel anything.

What Users Say About Decagon

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Decagon listed itself on HissingKitty and was approved before going live. Prices are as listed by Decagon. Votes and reviews come from visitors. Methodology