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Newer, lower-cost tools built around AI. Ranked by votes.
Commerce auto-AGENTS for HR
Internal HR agents that resolve employee requests grounded in your policies and acting in Workday and ServiceNow.
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Computer
Computer is the AI teammate that connects your accounts, your team, and your entire company.
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Enjo
AI support agent that resolves requests in chat and escalates to existing ITSM.
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Serval
AI-native service management platform for request, incident, problem and change management.
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Rezolve.ai
Agentic AI service desk for IT and HR with autonomous resolution.
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Computer by DevRev
AI teammate that resolves tickets and acts across systems using shared memory.
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Harmony
AI-native ITSM platform for IT and HR requests with native Slack and Teams support.
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Console
AI-native platform that executes IT, HR and finance requests end-to-end in chat.
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Atomicwork
AI-native service management for IT, with agents for requests, assets and approvals.
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Siit
AI service desk for IT and HR requests inside Slack and Teams.
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Ravenna
AI-native service management for IT and ops teams, run from Slack.
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Serval
AI-native IT service desk: agents resolve requests and automate IT workflows.
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Decagon
AI agents that resolve customer support conversations across chat, email and voice. Pricing by quote.
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Sierra
AI customer service agents for large brands, priced on outcomes. Pricing by quote.
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Yes. These teams build custom ITSM Tool software you own: AI labs, forward-deployed engineers and agencies that build it for you. Ranked by votes.
List price checked against ServiceNow's pricing page, Nov 2026.
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Published pricing has not been verified yet.
Own tickets and workflows; device management and asset discovery stay rented.
Switch if you want something running this week and your process is standard. Build if your process is your edge, you want to own your data, or per-seat pricing keeps rising. ServiceNow: Own tickets and workflows; device management and asset discovery stay rented.
Among paid plans listed here, Siit starts at $23 per user a month.
Yes. HissingKitty lists 14 AI-native alternatives to ServiceNow, including Commerce auto-AGENTS for HR, Computer, Enjo.
More ServiceNow questions: worth it, price increases, why buyers leave
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