The Software Hacker News Wants to Cancel

We read the last 3 years of public Hacker News comments that name a business tool we track, and counted the ones that complain about it. When a reply says what they moved to, we count that too. No comment text is stored or shown here; open the threads to check our counts.

Scan in progress: 16 of 212 companies read, 490 comments counted.

1. 1
   

   Mailchimp

   Complaints mostly concern unsolicited emails and inadequate responses to spam reports.

   Replaced with:Built their own · 3Substack + WordPress · 1

   Threads: 123

   13

   complaints · 22 threads

   2026

2. 2
   

   WP Engine

   Complaints concern subscription changes, restrictive licensing tactics, disabled features, and recurring hosting issues.

   Threads: 123

   10

   complaints · 7 threads

   2026

3. 3
   

   HubSpot

   Complaints focus on poor product quality and high prices.

   Replaced with:Built their own · 2

   Threads: 123

   9

   complaints · 25 threads

   2026

4. 4
   

   Salesforce

   Complaints focus on bugs, limited automation, cumbersome software, and licensing costs.

   Replaced with:Built their own · 1

   Threads: 123

   9

   complaints · 22 threads

   2026

5. 5
   

   Beehiiv

   Complaints focus on blocked access, low quality newsletters, and intrusive tracking links.

   Replaced with:Substack · 2

   Threads: 123

   9

   complaints · 20 threads

   2025 to 2026

6. 6
   

   Adobe

   Complaints center on expensive tools and general resentment toward the business.

   Replaced with:Built their own · 1

   Threads: 123

   7

   complaints · 16 threads

   2026

7. 7
   

   Wix

   Replaced with:WordPress · 2Eleventy · 1

   Threads: 123

   7

   complaints · 13 threads

   2026

8. 8
   

   NetSuite

   Complaints focus on high costs, lock-in, and lagging product competitiveness.

   Replaced with:Odoo · 1

   Threads: 123

   6

   complaints · 19 threads

   2025 to 2026

9. 9
   

   Microsoft

   Complaints concern software costs, forced changes, account suspensions, platform limitations, and unhelpful diagnostics.

   Replaced with:Windows 10 · 1

   Threads: 123

   6

   complaints · 15 threads

   2026

10. 10
    

    Webflow

    Complaints focus on unreliable editing, tedious proprietary quirks, and poor value.

    Replaced with:Next.js + Ghost · 1Framer · 1WordPress · 1

    Threads: 123

    5

    complaints · 20 threads

    2026

11. 11
    

    SAP

    Complaints focus on poor software quality, high costs, difficult switching, and disruptive upgrades.

    Threads: 123

    4

    complaints · 16 threads

    2026

12. 12
    

    Sitecore

    Threads: 123

    3

    complaints · 30 threads

    2024 to 2026

13. 13
    

    ServiceTitan

    Threads: 12

    2

    complaints · 3 threads

    2023 to 2026

14. 14
    

    Optimizely

    Replaced with:Built their own · 1

    Threads: 1

    1

    complaints · 26 threads

    2024 to 2026

15. 15
    

    Contentful

    Threads: 1

    1

    complaints · 22 threads

    2026

Source: public comments via the Hacker News search API, labeled by AI and counted. Hacker News is one source; HissingKitty reviews are another. Counts update nightly. Spot a mistake? Tell us.