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Not happy with Gorgias? Here is what else is out there, with what teams report paying.
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Newer, lower-cost tools built around AI. Ranked by votes.
Social Intents
Flat pricing, unlimited chats with ChatGPT, Claude, and Gemini AI included at $39/month.
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Decagon
AI agents that resolve customer support conversations across chat, email and voice. Pricing by quote.
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Sierra
AI customer service agents for large brands, priced on outcomes. Pricing by quote.
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Yes. These teams build custom Help Desk software you own: AI labs, forward-deployed engineers and agencies that build it for you. Ranked by votes.
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Own the queue and AI answers; rent phone and chat infrastructure.
Switch if you want something running this week and your process is standard. Build if your process is your edge, you want to own your data, or per-seat pricing keeps rising. Gorgias: Own the queue and AI answers; rent phone and chat infrastructure.
Yes. HissingKitty lists 3 AI-native alternatives to Gorgias, including Social Intents, Decagon, Sierra.
More Gorgias questions: worth it, price increases, why buyers leave
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HissingKitty is independent and not affiliated with Gorgias. Names and logos belong to their owners and are used only to identify the product. Reviews are buyers' opinions. Costs are estimates or anonymous buyer reports, not Gorgias's price to any named customer. See something wrong? Request a correction.